If I could give 0 stars I would I’ve been trying to get in contact with the service department for over a month they claim they will call me back to update me on when they could finish a service they left halfway on my vehicle and I’ve been waiting for over a month. When I manage to get on the phone with them they hang up like if they are avoiding fixing the issue on my car. It’s been horrible since I started going there.

I brought my car in for a air bag recall when I got it back it kept loosing power, my radio was acting up and the bezal around the radio and cluster would not snap in to place. Before I brought it for the recall there was no problem at all. I brought it back and they fixed the loosing power but they denied touching the radio. I brought it home pulled the bezal off and notice there were screws missing and the bezal was broken. Do not do business with this service department

I worked with Karl Jensen and he was BY FAR the most helpful sales person I was able to find. I called all over the country to get exactly what I wanted, and I would have saved a ton of time and headache if I would have found Karl first. I highly recommend this professional. Good job and thank you Karl.

I am on vacation here in California, I come from New York en Dogde Durango GT 2020, mopar recommend me this place for an oil change, very professional the person who attended me Sergey, very friendly, this place has some of the best customer services, it is perfect, he I recommend people to come here

Best buying experience ever. Scot Eichenbaum rocks! Quick, straight and customer oriented. Love my new Challenger R/T Scat Pack. Definitely recommending this dealer to all friends.

Putnams service department cant seem to figure out how to call you back when you contact them. I have been waiting for months for them to return my calls about a warranty issue we are having. Ive followed up with them multiple times and, every time, Im assured they will call me back. No one ever does though. We even purchased our vehicle from Putnam so its disappointing that weve continued to get the runaround from them after spending so much money here. Furthermore, when weve taken our Jeep in for basic service (e.g. oil changes and tire rotations), every time there has been an issue with their service department (e.g. saying they did things but didnt actually do them). Im not sure how they treat their customers like this and are able to stay in business.

Purchased a 2016 Jeep Wrangler JK from Scot at Putnam. They had the exact model I was looking for in stock! We made some special requests with regard to decal removal and detailing and Scot went above and beyond to ensure every detail exceeded our expectations. My daughter is thrilled with her graduation present. Its not often you can boast about a car dealership but from sales to service, Putnam and Scot will make sure youre taken care of - period!

I have sold used cars hear at Putnam Automotive for 16 years, and I have never experienced someone like Yolanda Bulnes. At no time did I disrespect or ignore her concerns. Her accusation that I told her I am to busy to talk to you is just not true. Each of our many conversations were conducted in a professional manner. I wish her the best!

1000% more knowledgeable about Jeep Wranglers than the other local dealers.

Im so happy I had the best experience today and came in and bought my first SUV! Im so happy thanks to Scotts wonderful help. Im really excited for my first purchase !

Excellent Service!! David Izelman is a Superior employee. He actually cares & is concerned about his customers. After my horrible experience with Vacaville Dodge im so relieved and grateful, Sincerely

Great service and friendly employees. Easy to communicate and returned by wheel lock key. Which in the past Ive had other dealerships taken them before. Two thumbs up!

They have some nice cars here.I was helped by Marcus, Once I bought the car and called him over the next days about some concerns on the car, he gave me The Business said he was busy, hed call me back, this has been going on for weeks...Hes never contacted me!! He ruined the whole experience for me. I feel like he really doesnt care about people,Just making his $$$ and done with you😮. Very disappointed...Consumers, Do Not give this salesman Marcus Lawless your Business!!!

We went to this place to have our car checked to prep for cross-state travel. After they saw our car, they only said that one tire needs to be changed (which we already knew). We went on our trip and one of the front tire blew before we even left the state. We placed our trust in this shop only for them to put our lives in danger. We paid for their services and thats what we got!

I dont trust this service department. Went in to have an item repaired and noticed the windshield sprayers were no longer working. The service department said the pumps and hoses all need to be replaced.I opened the hood when i got home and saw that a hose was simply not connected. Reconnected it and its fine. It is not clear they were either too lazy to actually look or were trying to fleece me/corporate for additional money.I recommend going elsewhere for service.

Jim was so helpful finding the perfect car for me, so when my BFF needed a new SUV I brought her to Jim and he found a fabulous Jeep for her. I love the Service Dept too.

Scot Eichenbaum is the man!Things were getting challenging for me, we were going back and fourth trying to find a car that could make sense for my budget and my work lifestyle. Suddenly I get a call from Scot about a car that just came on the lot. I came over and took the car for a little drive and I knew It was the one but I was worried that I may not be qualified to make the purchase. Scot and his team ran the numbers and were able to make it happen!Scot is a magican, I don’t know how he does it.He is patient, caring, funny and very good at what he does. This car buying experience was VERY positive, thank you Scot!

I have my Jeep serviced there. I am very satisfied with their work.

When ever I need my car worked on/ checkup I only come to this location because of how friendly and kind they are to their customers. Ive been coming here for the last 5 years and have never had a problem. On my most recent car drop off for an oil change on July 14th with all of this covid going on the staff was GREAT! Everyone was wearing a mask and a lady came took my car sprayed the handles and wrapped the drivers seat as well as the steering wheel with a plastic cover. I was really happy to see this and that they are taking things seriously. Will forsure be back!

Excellent service from Jeffrey. I made an appt for an oil change for my Jeep Cherokee at 830 am and they were ready for me and had me in and out in an hour. Courteous service from start to finish. Im definitely going to come here instead of the other dealership that is closer to my house.

Worst customer service ever, never do any business with them. They dont care about the customers at all!!!!!!!!!!!!!!!!!!!!

It was a rainy Sunday and wanted to get out of the house. After looking online, I saw that Putnam just listed a Forester in the color I was looking for so I visited to the dealership. Found the car on the lot and after a few minutes a brave sales person came over. He introduced himself as Rick and in no time went on a test drive. Rick was not pushy or presumptive. We talked about the car and told him I would think about it. I ended calling him back within 30 minutes of leaving the dealership and told him to start the paperwork. The transaction was fast and smooth.Quite honestly if it werent for Rick this review would be quite different. I wont go into detail but in every instance Rick was very communicative and helpful. He takes ownership of the transaction and will do anything within his powers to make you feel like a valued customer. I would not hesitate recommending Rick to any of my friends and family. Rick is SOLID!

The entire team at Putnam Chrysler was great! On the service side of things, Scot truly went above and beyond the call of duty! In our case the exact vehicle/trim we settled on was not on the lot. Scot quickly located a nearby dealer, arranged the transfer (w/ no hidden fees), and got it delivered to Putnam in less than 24 hours, coming in *on his day off* to give us the car! On the finance side of things, Scot was very forward and easy to work as we settled on a deal. Thereafter, Andy did a marvelous job setting up our loan/paperwork and explaining the process to us. When it is time to buy our next car, Putnam will definitely be our go-to!

Got my 2017 Jeep Wrangler from Scot. It was my first time buying a car and it was great. Scot made everything extremely easy and quick. He fully understand what I am looking for without asking. I didn’t even have down pay ready because I thought I would have to order it, but he got me the car with all the features that I wanted; I don’t even need to check other options and it saved me lots of time and energy. I have never known that buying a car could be this easy and it’s all because of him. It was a really really good experience. Definitely contact him if you are planning to get an awesome car.

My husband, Willie and I had a great experience while buying Jeep Cherokee 2018 on June 30, 2018. From the start to finish we were assisted by Scot Eichenbaum. He was very informative, he let us know about all the safety features of the car as well as all the gadget that came with the car which we really enjoyed it very much! He was very straightforward in answering all of our questions that we had, we never felt any pressure whatsoever in buying this car which ultimately let us made the right decision of buying this automobile. My husband and I have had purchased new cars in the past but this time, by all means, one of the most great experiences we had buying this car.We definitely highly recommend this Putnam Chrysler Jeep Dodge dealer to our friends and to the public in general.And we believe all the other Salesmen in this dealer are highly qualified to perform their jobs but we were fortunate to be able to deal directly with Scot, which we highly recommend!!!

Randy Lin was Awesome! We went to Putnam to look at leasing our daughters first car. We worked with Randy throughout the process and he was very helpful and patient. We test drove every model we were interested in and made a final decision on a Compass Trail Hawk! Beautiful car and a fun experience with Randy! And btw...he knows everything about all the cars! Very knowledgeable.

I have bought three cars from Putnam Dodge, specifically from Scot Eichenbaum. All I ever hear from Scot is “yes, we can do that for you” or “yes, we can help” or “I’m so glad we made you happy”. Scot has set the standard for customer service for us and a high standard that is. Scot does not limit himself just to the sale of the car either; he maintains a relationship with you long past the initial sale. Recently I needed an expensive damage repair which I did not know was covered under my extended warranty. A quick call to Scot and he investigated, acted and resolved the issue for me and, most importantly, saved me $1000! This was completely outside of the scope of his responsibility but Scot does not see those limitations. When you buy a car from Putnam Dodge you have bought a relationship!Because I have bought three cars from Putnam Dodge, I have dealt with their finance department three times. Each time I worked with Cartier Lee. I cannot say I was ever treated with more respect, professional knowledge or courtesy than when I worked with Cartier. This gentleman knows his business. I never had to haggle with finance when Cartier was on the job, as I have had to at other car dealerships. I knew he was providing me with the best plan, the best rates, and the best options. Cartier makes a potentially stressful situation completely stress free because I can trust him implicitly.

We went to Putnam Jeep on a Sunday interested in the Costco Auto Program. We called to make an appointment but was told they were too busy so decided to just stop in to take a look. Fortunately, Randy was more than willing to help us out and juggle his many clients that afternoon. Randy was knowledgeable about the various models of the Jeep Grand Cherokee that we were looking at and took the time to understand what was important to us in a vehicle in making his recommendations on the models. We found the right car that day and got a fair price without any negotiation. Overall, we had a great experience at Putnam Jeep with Randy and would recommend him to anyone looking for a Jeep.

This was the best car buying experience weve had! Putnam Jeep and Scot made the entire buying experience positive. No pushy sales tactics, just pure friendship and looking out for our interests to get us in the best car at the best price. Raj in the office handled the paperwork clearly and answered our questions precisely. I could not ask for a better experience!HIGHLY RECOMMEND THESE GUYS!

Made an appointment weeks ahead to get the recalls done on my vehicle. Turn in car, next day I get a call they didnt have the parts to do the recall but they changed my oil even though I told them i just did so weeks before.We will call you when the parts come3 weeks later im calling THEM asking what happenedThe man on the phone was very nice put me on hold while he was getting the information about my vehicle. After about 7 minutes he said Let me call you back so you are not waitingNever got a return call.Edit: I called back on the week of June 25th and left a message as no one was available on a Saturday, its August 6th now, still waiting

10/4/2019 Update on my previous reviewIm changing my review given the subsequent events after buying my new jeep wrangler just a few weeks ago.When I bought my brand new car, the sales guy didnt bother to mention that there was a recall on the vehicle due to issues with the wobble of death. As soon as I took my new car on the road I started to experience serious issues with this compromising my safety on the road. Within less than 48 hours the car was back at the dealer for repairs!Although it was repaired, Im mad at this because knowing this would have given me leverage to negotiate the price. Obviously they failed to disclose this information for this very same purpose... In addition to this, I called, e-mailed and texted the general manager there to make a complaint and he hasnt even bothered to acknowledge me. Similarly, the sales rep, agreed to contact me back on this and its now been a few weeks without hearing from them.Im left feeling ripped off and unhappy from buying there...Other places offer better customer service.... Id recommend you try other dealers...

Recently purchased a used 2017 Subaru Crosstrek from this location and am very pleased with my experience. Tawar did an excellent job talking about the vehicle and letting my test drive and Josh was pleasant to speak with finalizing the details. I would recommend this location and consider purchasing a vehicle again in the future.

Rick Ferrell is top-notch! By far the best car buying experience Ive ever had. He went above and beyond every step of the way. He is trustworthy, straight-forward, and delivers to his word! So pleased with my experience and happy to know that true customer service still exists! Thank you Rick and team for your great work!

Although I did not purchase my 2015 Cherokee from Putnam, their staff always treats me as if I did. Everyone in the service dept that I have dealt with since 2016 has not only been very professional, but they’ve also been spectacular at setting clear expectations (regarding the vehicle issue, repair costs, and the time needed to complete the service). Waiting area is clean with plenty of outlets for your devices and fresh fruit next to the coffee station is a nice touch.

The swiftest car purchase weve ever had. No haggling or going back n fourth. Scotts the best. great personality & nice to be around. No icky awkward feeling like you get from most car dealership representatives. Thank you!The Lane family

Recently just purchased a Jeep Cherokee with Randy. He was completely helpful and patient. Took the time to explain and answer any question I had. Wasnt pushy at all very professional and helpful. I would highly recommend him if youre interested in purchasing a new car. Best service Ive experienced while looking for a new vehicle!

Scot locked in a great price on a lease for us! We were very pleased with the service and customer care. Dropped in Memorial Day weekend and were helped right away. Did not feel pushed into a sale and Scot even met us last minute to make a purchase. Would highly recommend Putnam Auto.

Peter was the most professional and friendly salesperson I have ever met. He provided the best service and I got the Jeep of my dreams!The price was perfect.I highly recommend working with Peter. He went above and beyond and exceeded my expectations. I am a very happy customer today!

Just ordered my third Jeep Wrangler at Putnam from Scot Eichenbaum. He has always been a pleasure to work with and is extremely helpful and responsive. And Putnam is a great dealership-I have never regretted purchasing a vehicle from them, as well as having it serviced there. They have a truly customer-service oriented approach. A fantastic experience overall. Dont hesitate to use these guys...especially Scot. I cannot recommend him highly enough.

Great service. Randy helped us trade in our car for a beautiful jeep and helped us fit it into our budget. Came in to just get an idea of what we wanted and what we can do, maybe come back later; came out gleaming with a new brand car. Really appreciated Randys help and his boss help. Totally recommend.

I had to buy a last minute plug-in minivan for an account of mine. Little did I know, they were almost impossible to find... ALMOST!Scot Eichenbaum to the rescue. He dialed over 20 other dealers and ford one about 150 miles away. We signed papers on Friday and the car was delivered on Saturday - record time and incredible service.Thanks for going the extra mile Scot and Putnam team!

This is 3rd vehicle purchasing from Scot and Putnam Ram. Excellent customer service. Working with Scot is always a pleasure. Great dealership. Shout out to David for helping me understand all the new technologies and Cartier in finance. Fun person to chat with and made finance part flawless

We had a great experience here at this dealership, everyone was very nice. In particular Scot Eichenbaum was amazing with us and very knowledgeable in helping us pick out a car. He was very sweet and patient with my two-year-old running around the dealership, which had a children’s play zone that was so helpful. Thank you again Scott for all your hard work, you were such a pleasure to be around in what usually is a stressful process. We’ll be back when the kid needs a car;)

Picked up the phone made a call to see what they had for a new car. I spoke to Scot and he was very helpful and knowledgeable. I swung by the dealership was in and out very quickly with a new car. Could not recommend Scot enough! Very helpful and professional the whole time, deserves more than 5 stars!

Rick Ferrell was my Salesman, a very persistent but also very outgoing and resourceful guy. I recently purchased a car from him and I absolutely love the car! I havent had any issues so far, its been driving great and looks amazing. Rick said he would take care of me if I did encounter any issues and I believe he is a man of his word. I hope whoever is car hunting gets a chance to meet him and definitely checks out Putnam!

My husband and I just bought a new Jeep Wrangler and I would like to commend our sales rep, Scot, for being very kind, patient and helpful. He was great to work with and made this a fun experience. I would highly recommend Scot if you are planning to buy a car. He is impressive!

What a great customer service. Randy got me a deal on a brand spanking new 2019 dodge charger for a good price! Riolito hands down for a great service!

Best car dealer experience ever!! Randy was excellent person and top seller, with really good understanding and knowledge of everything and every car, it was a really great experience, something that you will never expect do it for a Friday night, everyone was really patient and nice! I highly recommend this place and of course Randy. Is been a month with my Jeep Cherokee and I couldnt be more happier in my life.

Randy Lin is an excellent salesman, never put any pressure on me, he just let the vehicle sell itself. He is pleasant, honest, and informative and I would recommend him to anyone interested in a Jeep or any other car he sell. We are very happy with our new Jeep Renegade and I thank him for making the process so painless.

Bought my 2011 Mini Cooper S John Cooper works from Scot today! Absolutely easy to work with I was in and out of the dealership in an hour! Scot and Jesse also got me a way better interest rate than what my bank offered me! I’ve bought multiple cars in the last few years and it was always a pain and the process took forever but this time dealing with Scot is a very easy and quick process! If anyone is in the market for car make sure to look for Scot he’ll take care of you!

We bought a Jeep Wrangler Sahara from Putnam Jeep this week. They couldnt have made it easier or more efficient. Scott was great in helping us. We reviewed for him what we wanted in the vehicle. While they didnt have one in stock, he was able to obtain one within a day from another dealer. The deal was great and we picked up the car the next day. Less than an hour to get all the paperwork done and walk through how the car worked before we drove it off the lot.

Wonderful experience again. This is my second purchase with Putnam and also with Scott. Very easy to work with and also got a very good deal. I highly recommend them. Make sure to ask for Scott. He will take great care of you.

Great leasing experience. Had a vehicle at another dealer fall through the day I expected to take delivery. Found a vehicle at Putnam, filled out a form and heard back from Scott immediately. Whole process took under two hours from first click to driving off the lot.Scott and his team were fair dealing and will purchase again through this dealer.

This review is for Randy Lin. Had an awesome experience with Randy at Chrysler Putnam. He does not waste our time and is not only knowledgeable but transparent about price & other dealerships. Overall 5 stars from the time we stepped in to the financing. Thank you for such an easy experience buying our first American car!

Peter with Jeep is a great guy.

Scot E. helped me get the car I wanted with all the details exactly how I wanted it. He is easy going, patient and works with you. The timing was perfect. Raj did a great job helping me finance and Andy was excellent at showing me the car features and system. Thank you Scot, Raj, and Andy for a great first time buyer car experience!

This is the 2nd Jeep my family has purchased from Putnam Automotive. Could not be happier with my new car and would like to personally thank Scot and Peter for amazing customer service. They worked with me on the trade in value of my old car and brought the price down perfectly into my budget. I would recommend anyone searching for a new or used car to give Scot a call. Thanks guys!

We came up from San Jose because we were looking for a specific car. We have had unfortunate experience with car dealers and sales people in the past so we were skeptical. However our experience at Putnam changed our minds. Dantes our sales man was great. I found him to be genuine, friendly and have integrity which was refreshing. There was a couple small things he said they would take care of but it was not in writing and he totally followed through. Impressive! Then the finance guy Raj bent over backwards to get us the financing we needed to make this happen. Our overall experience here was very good. I would recommend this dealership to any of my friends. And when the time comes again to purchase we will come back.Thanks guys you are awesome! We love our car and are very happy with our deal.

Scot is wonderful! He was very knowledgeable and got us what we wanted! I highly recommend Scot!

Over the years I have bought multiple vehicles from Scot. He has always treated me fair and in a professional manner. I recommend working with Scot for your vehicle needs. I had bought both used and new with the same high level of service

You cant do much better than Putnam. My wife and I have bought two consecutive cars from them (the first from the GM dealer across the street, the second about a week ago from this very Chrysler-Jeep-Dodge dealer). So far, zero complaints.We shopped around quite a bit last weekend and must have seen at least 10 cars, spoken with 8-10 different salesmen and managers, and nobody we met even held a candle to the service we received at the experienced hands of Rick Farrell at Putnam.Salespeople at other dealers are cheap, young people who dont know the cars theyre selling (and often admit it), and their managers dont know much better. They seem eager to make a sale, rather than to sell a good product.Rick was completely different. He knew the car (a 2011 Mazda 3) inside and out. He guided our test drive, instructing us to test it in reverse, at high/low speeds, over bumps, and in a variety of other ways so that we could tell he wasnt trying to pull a fast one. His insistence that this is a one-price shop didnt play well with me (Rick, Im sure youll be reading this, and Im sorry, but I still dont believe theres really such a thing as a one-price car dealer), but there was no arguing with his wealth of knowledge and expertise. Our experience with Rick and Putnam was overwhelmingly positive, and when we are looking to add a second car to our home, we will most certainly return.

Awesome dealership. Scot did incredible job keeping me informed throughout the process. Got me the jeep I wanted. Was in and out in an hour.. great deal and incredible experience! 5 stars all the way

We had reached a stage where our 07 Town and Country was in the can we depend on it or not realm. Since the service department at Putnam Chrysler had always been so nice and helpful, we decided to meet with Scot to see what he had to offer. It was as pleasant an experience as buying a new car can be. Scot got us every discount/rebate he could and worked a lot of options to get to a point where we could afford to move into a new Pacifica. David, their tech guru was very pleasant in explaining all of the new fancy extras that had been added to cars since 07, and we know the service dept is excellent, so we are looking forward to many years of satisfied driving. Thank you to Scot and David (and Cartier, the paper man).

If you’re a first-time car-buyer like myself, schedule your appointment with Rick. He’ll take great care of you and walk you through every process.I never thought car-buying could be such a painless process and I owe it all to Rick Ferrell. He’s so knowledgeable and answers ALL your questions while still letting you make your own decisions without any pressure. He even encouraged me to go to other dealerships and shop around because he wanted to make sure I was buying the right car for myself. I “shopped around” but eventually came back to Rick and Putman because getting the right price is just as important as getting the best service.In the end, I purchased the car I really wanted and I’m loving it. Rick, like you said, this is just the start of our friendship. I’m coming in for that car wash!Best test-drive! And shout-out to Andy in financing! Thank you both!

Good deal on the vehicle I bought but a horrible deal on the trade in. I really could give 2 craps about how you sell the car. If it costs more to auction, that should be your own damn fault. I gave two stars because I do like the costumer service. Sales guy was nice, dont trade your car here

Amazing business! Highly recommend! GREAT place to BUY a car!!!Recommend this dealer? YesIt is my second review on internet (my English still in progress). BUT, my husband and I were extremely impressed with the INTEGRITY of this company. We bought our Jeep Cherokee through RANDY P. LIN, who KNEW the business inside and out. He was HONEST throughout the engagement and sought to give us the BEST DEAL. We drove away with the car that exceeded our expectations. PROFESSIONAL team and EXCELLENT service! THANKS to All of you! HIGHLY RECOMMEND this DEALERSHIP!

The worst experience ever and wouldn’t recommend them to anyone. They charge my cousin $600 for a battery and half of that amount was labor to put the battery in. Then Julius said he can get to it on Tuesday like he was doing us a favor, if I can give them a negative rating I would.

Scot is great to work with. I have purchased 2 cars from him in the last 8 months. The last was a Jeep Compass for my daughter going away to college. I wanted safety features on the vehicle and Scot nailed it at a price that was affordable!! He listens to needs and fulfills those needs!!!

This is our third Jeep lease in the past six years. We always make the trip to Putnam Chrysler Jeep Dodge to see Scot Eichenbaum. Scot is exceptional and has made the past 3 lease experiences very smooth and easy. He listens to our needs and gets each and every detail included within our budget range. His 36 years of experience, affable demeanor and warm professionalism are much appreciated. If you want an exceptional car purchase experience, please give Scot a shot. He will not disappoint.

Great service and really quick no hassle business! I ordered the Jeep a month back with Randy and Scot! Both were really friendly and helpful with the whole process! Kept me informed through out. Well informed on the vehicles capabilities as well.

Putnam Jeep was great. If you are looking to buy a car ask for RANDY. He was direct and easy to work with. He made the process smooth and hassle free!

Went to the used car lot to look at Maxima. Got there a little early (about 10 minutes), looked around found the car and not one person said well be open in a few minutes and well help you. No the salesman waited until we went to our car then came out of his hiding place and looked right at us. Came back to test drive car and it had issues. The salesman didnt know the first thing about what he was selling. After test drive looked under the hood and a missing part of the suspension (strut brace). Was told that he would check on missing piece and get back to me. Well he calls the next day and says he checked with Nissan and they have not put that part on that car ever. Well he was wrong since I didnt tell him I was the owner of a 2016 Maxima SR and I know that part belongs on that car. Know what youre selling because sometimes the people know what they are buying.

Very professional, Randy the best seller, in contact all the time.Cartier made the funding procedure. Andy the boss.All together sought the best deal for us. They made it easy, very kind and patient sellers,we bought a brand new 2015 Grand Caravan at the best price.I highly recommend them.

Got my used Leaf here - generally great guys but they have a policy of not budging on used prices! Considering the price I saw (and paid) was the best price anywhere Id researched, I guess thats not bad. Its like a restaurant that doesnt allow tipping. Theyre paying their waiters right already - and in the case of Putnam, the price is already real sweet.I still cant get over my sour experience of dealerships in the past, but these guys did a great job overall. Marcus helped me out all along the way. I asked for a Pepsi, I got a Pepsi. I wanted a car, I got a car. Consider me pleased.

I was in the market for a new Jeep wrangler and was referred to Scot Eichenbaum at Putnam Chrysler Jeep Dodge by a family friend. Scot is a true sales professional who talks straight and doesnt put on the pressure to make a sale. I described what I was looking for and what my budget was and he worked with me to sort through their stock to find what was my best fit. A few hours later I was driving out of the lot in a new 2018 Jeep Wrangler Rubicon with more than I could have asked for. I can highly recommend going to Scot and the rest of the Putnam Chrysler Jeep Dodge team for any of your automobile needs.

Scot E just helped me get into my dream Jeep! The process was easy, painless and fun. Andy in finance was professional and made that process easy also! Then Randy came in and showed me all the ins and outs of the Jeep. Super Stoked with my purchase! Thanks Guys.

I already knew what I wanted and worked with Rick Ferrell. Ive bought 4 new cars in the past and this my fifth at Putnam. Rick is the best of all the others that I have dealt with in the past. I highly recommend Rick because hes all in with you and he treated me with respect and communicated with me instantly! Great guy!

Great experience with Scott. No nonsense or up selling. Showed me the vehicles I wanted to see and gave me a fair price. Even gave me top dollar for my trade to make the deal work...I’d buy from Scott again.

Best place ever!And ... SCOT is the man!!!! He helped us so many times in finding the best deals.. he is always willing to help and make ppl happy!He is simply the best!

Let me start off by saying, I was not originally in the market to buy a Jeep from Putnam Chrysler Jeep Dodge. I had the misconception that buying a Jeep was going to be way out of my budget, so when I went to the dealership I figured that the only vehicle from the Jeep line up I was able to afford was the Patriot which for the base model which didnt have the features I wanted. I was not in immediate need for a new car at the time I went to the dealership, and was not planning on buying the Patriot the same day. As soon as I walked on the lot, I was greeted by Peter Thai and he asked me what I was looking for in a vehicle. I told Peter that I was looking for a Patriot, he asked me why I wanted that particular model and I gave him some generic answer because I really didnt know about the model other than it looked good and was about the size of car that I wanted. He did a little investigative work and found what I wanted in the car, and what I didnt want or need. After I told him exactly what features, engine size/ mpg, package ect., he said follow me and took me to a Jeep Cherokee Sport. We took it on a test drive and I was more than excited, I wanted this car everything felt right. We drove it to the dealership discussed the price, which was way way way lower than I had anticipated, I took Peters card and told him we would be in touch. I immediately drove home and began researching prices of the Cherokee and looked to see if I could find one cheaper, I couldnt ( not even used with less than 50,000 miles ) I was shocked, for once I didnt feel like a car salesman was trying to get over on me or that I was being taken advantage of. I felt like Peter genuinely wanted do right by the customer, he respected my budget and didnt try to sell me something I couldnt afford to up commission, he respected what I thought was important to get included and gave me an excellent deal on what I needed to have installed to make my dream car a reality, but most importantly he respected me as a customer and was not pushy or overbearing at all throughout my whole experience and has continued to help me out even after I bought the car because to him customer satisfaction comes first and as a customer I really appreciate that and that is how you get repeat customers. If you are in the market for a Jeep, drop by Putnam Chrysler Jeep Dodge and see Peter Thai. Out of the dozens and dozens of car salesman out there that I have dealt with he is the guy that is going to put you the customer ahead of his commission.

Beginning with my Salesperson Randy and Fleet Manager Scott my experience was a welcome breath of fresh air for someone usually dreading walking onto a car sales lot. There was no pressure, only sincere help in getting the best car for me even if it was from a competitor. Cartier, the director of finance made decisions about warranties and financing easy. He made good suggestions rather than sales pitches. Walking out I felt confident my purchases were the right ones for me. Thank you for making buying a car exciting again!

Went in looking for a cheap and reliable used car, and Rick was very helpful throughout the process. He took me out on a thorough drive to ensure there were no problems, and upon us discovering an issue with the transmission ensured that it was immediately repaired at no cost to me before I purchased it (he also cleaned out some windscreen chips and bumper scratches). Would recommend to anybody looking for a professional, reliable used car dealership!

Both Scot and Randy were wonderful to work with! They ensured we ended up with a vehicle and price we were excited about. They were friendly and flexible. We appreciate all of the help guys!

Very happy with my purchase of a 2010 Subaru Outback Sport. These were selling quickly at other dealerships and Dantes (AKA SS super sexy) helped me get one in perfect condition with low miles. He responded quickly, reminded me of the paperwork to bring, and was a perfect gentleman. And I was able to get financing with 0% down despite lousy credit. Thank you so much!

Peter Thai provided excellent service. He walked us through step by step how to operate our new jeep Recon. He was very knowledgeable and patient. Relly was also helpful in ordering the jeep we desired and getting it made in a timely fashion. Everyone at Putnam was very helpful.Thank you all.

This is what you get when a Volvo dealership with a very high rating (search maps for Putnam Volvo) takes up the Chrysler/Dodge brand. Day and night compared to other Bay Area dealerships (many now out of business).Very quick to take the car, as well as to finish. Very polite, understanding and friendly. Highly recommend!

I went into Putnam Jeep to look for a 2016 Jeep Grand Cherokee! I left the same day with a brand new one! I spoke to Randy Lin who is by far one of the best salesman Ive ever met! He did not pressure me into doing anything that I wasnt willing to do. We got me the best possible deal on a great car! Definitely recommend Putnam Jeep for my future car purchases!

Scott was really good at helping me find the perfect Jeep I was looking for. He knew what I would like and made sure I was not bothered with any other cars that I did not like. Overall, this was a great car buying experience!

My recent experience at Putnam Chrysler Jeep Dodge was great. I ordered a Jeep Wrangler from them a few months back and picked it up a couple days ago. Excellent experience. Scot Eichenbaum helped guide me throughout the process. Hes patient, trustworthy, and very knowledgeable. I love my new Rubicon and plan to go back to him when I start looking for a Jeep truck after it comes out in a couple of years.

I purchased a Grand Cherokee from Peter Thai at Putnam and the experience was great. Peter was very patient, thorough and made the process easy. Everyone I encountered at Chrysler Jeep, Mazda, service and parts departments was unusually collegial among themselves and friendly to clients. A very welcoming environment.

Scot Eichenbaum hooked it up! got my brand new Chrysler and he gave me a damn good deal. Im Super impressed with the staff at Putnam Automotive, they we super informative and friendly. They made this car buying experience an effortless and enjoyable one; and that is something that is hard to find these days!thanks again Putnam! this will be my first stop for my future automotive purchases!

Scott and Cartier were both amazing. Well were in and out (with our new van) in 2 hours. The other 3 times we have gone to other dealers in the area it to 6 hours.No high pressure sales or up selling.Thanks

By far the easiest car buying experience! I worked with Scot Eichenbaum and the team. Good price. Excellent and quick finance dept and good service team.

I have nothing but the best things to say about this place in general and in particular about Randy Lin. From the moment we stepped in we received the best customer service and felt Randy genuinely wanted to help us find our car :) He took the time to walk us through all the different options he had for us and gave us time to digest it and talk it amongst ourselves (my husband and I). At no point, we felt cornered or tricked into making a rushed decision which we truly appreciate, especially coming from a very bad experience at Stewart Jeep Dodge in Colma. The process was smooth and we felt we had all the information we needed/wanted at all times. Also, huge shoutout to Raj who was super helpful when it came to processing the loan. I cannot recommend this place enough, and I am sure these will be the first place we go to if we find ourselves shopping for another car!Thanks, Randy!

Got my new Jeep and couldnt be more happy. Scot really made the process quick and enjoyable. I would highly recommend the dealership based of his level of professionalism

Was looking to purchase a specific type of Jeep Wrangler at a great price. I dealt with a couple other dealers before and the sales guys always seemed so pushy and more interested in putting me in just any Jeep rather than the one I wanted. I got in contact with Scott at Putnam through the Costco auto program and it was a great car buying experience. Scott was able to locate and trade for the Jeep I desired. He really bent over backwards to get the vehicle for me AND at a great price I was comfortable with! It was a great process throughout. Raj on the finance side was also a huge help! Thanks again guys, love the car!

As an employee that has been working for this company three months already this mid January, I was welcomed as a part of this company by all staff that I have met. Staff is Very friendly and helpful at all times. I’m very grateful and blessed to be part of the Putnam Automotive Dealership.

A few months ago my husband and I purchased a Jeep Compass from Scot Eichenbaum and received excellent service. Today we purchased a Jeep Renegade from him and once again with the same great service. Hassle and stress free! This is why Scot will always be our go to guy when it comes to purchasing vehicles with Putnam in the future! Thanks again Scot!

I recently purchased a Jeep Compass 2017 at the Chrysler Jeep Dodge. Scot Eichenbaum was instrumental in helping me find my dream car - from helping compare the right prices and models, to sending across the lease documents immediately for signature, to coming in on the weekend to help me get set up. Scot was absolutely amazing and I had the BEST experience at Putnam Auto. Thank you so much Scot for your help!! I would recommend this place to anyone.

Last week I worked with Randy Lin to lease a new 2018 Jeep Grand Cherokee Summit. Randy was super friendly and extremely knowledgeable about the entire Jeep line and helped me to quickly identify the perfect new Jeep. The whole process was quick and easy without the pressure I have felt at other dealers. I highly recommend working with Randy if you are in the market for a new jeep.