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Shell
1390 Old Bayshore Hwy, Burlingame, CA 94010, United States
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Shell
Comments
JO
Review №1

Its a trap, you pay in cash but they dont charge 4.49 as on the card, but 4.79, they say only if you buy carwash together. But people inform you that you can pay in cash and they will charge you the cheapest and thats not true. Caution. The coffee is good, but I dont like to be cheated.

Ti
Review №2

First time visitor, staying at a near by hotel walking distance, husband used ATM and I was buying sodas, theres no customer service what so ever. I asked for a bag and the lady with the mustache yelled 25¢ and when she just looked at my husband up and down after he gave her a dollar bill she asked if he had change??? Like no I would of used that . She then throws the bag not even putting my stuff in the bag which is totally fine its just the lack of customer service ridiculous . I didnt do anything wrong for you to stare and be rude to me . GOD BLESS YOU THO OKAY.....

so
Review №3

The asian guy who works there is extremely rude. If you hate working there... Please do the customers a favor and go do something else.

Ma
Review №4

Credit Card Skimmer Alert on pump 2. Front of pump was loose, as in someone broke in to it. Within an hour of pumping my gas I had a $1,715 charge at Best Buy....not from me. I called the gas station and the person that answered clearly didnt seem to care about what I was saying...I wonder if maybe she put the skimmer on there!As other reviewers have said...This place simply doesnt care about you.

Je
Review №5

They allow people to not wear face coverings and let them reach over the counter to grab lids, I watched as 2 customers kept reaching over the counter touching the food with their sleeves to grab coffee lids. One dropped a lid, picked it back up off the floor and put it back with the rest. There were 3 people who did not have face coverings on while I was there. Too dangerous for me.

Ba
Review №6

Garbage cashier lady, rude to customers, filthiest place you can stop at

Je
Review №7

I went inside store at 9:49am with my coffee cup already have coffee inside but is too sweet all I need a little hot water Then I went inside to puy some air fresheners and put some hot water inside with my cup of coffee and the cashier yelling and say I can’t I need to buy the whole cup off whole hot water so I’m try to explain to her but still look mad at me and yelling, I was very upset I will never never at this gas station again.

gl
Review №8

I love it good bbq wings good and prices

Al
Review №9

The sales person named Regina was very rude. I asked her for a new top for my coffee cup, she refused to give it to me. I shopped there for 60$ and she couldn’t give me a coffee top

St
Review №10

Walking distance from Marriott. Good place to get cold beer and snacks.

Ch
Review №11

Come on; its a gas station. They sell gas! Convenient to airport. If you need to go to the bathroom; go before you leave home! Good place to get gas! Good snacks.

Am
Review №12

What does it mean coffee no more ? I come here everyday and there is coffee night and day however now at 12:40 pm there is none and when to the guy at cashier he said no more coffee !!!

Ja
Review №13

Credit card reader was not working so we needed to drive around to one of the other pumps. Low rating since the only main functions I would rate a gas station are the ability to get gas, and the quality/price of said gas. Without the card reader working properly there is no gas. There was a workaround but if it were really busy that would increase wait times.

Gr
Review №14

The smart air pressure pump is clutch! No need for an air pressure gauge... And it takes credit card!

Th
Review №15

Easy on off

Me
Review №16

Last weekend I had a very bad experience at this station that included both the front desk, and getting gas. After speaking with the staff I asked for the manager, and was refused. A man who the lead attendant said was the owner (Varish Goyal) was about to drive off. I asked if I could speak with him and he walked over and wrote down a phone number and email address and said he was leaving but would be back Wednesday. I waited until the date he indicated I should call to alert him to the incident I called the phone number and it had a message that said he did not check it frequently and to call his cell phone number (which he did not provide.) I also sent an email to the email address he gave me and have not received a reply to my email. I am still awaiting a reply to my concern, a valid contact number and email.

Ko
Review №17

Customer Service sucks here. They simply do not care about their customers. Had file a complaint with Shell Corporate Office. If they do not raise the bar in customer care, I will never shop at any Shell ever again. If you want a bad customer experience have a visit yourself.

Mi
Review №18

One of the better gas stations by the airport. It a easy place right off the freeway.

Lu
Review №19

Open 24/7, and service is great! Theyve got corn dogs, sandwiches, and a damn wealth of drinks with everything from Heineken and Blue Moon to Corona and Arizona.

JK
Review №20

Nice Location

Vi
Review №21

Excellent customer service, the girl that works here is very nice she even smiles at customers and is friendly and helpful!

Ca
Review №22

This gas station has amazing deals on energy drinks and bottled water, gas, beer and snacks are reasonably priced for the area.

Ke
Review №23

Good place to wait on incoming flights while you fuel up and get a car wash.

Ja
Review №24

10pm last night 2/3 of the pumps had unattended cars blocking them and no one in the minimart other than the attendant. That was weird and frustrating to wait for the 3 functional pumps

Is
Review №25

I used to buy snacks, water and soda for my hotel room...its a nice shop inside the station

An
Review №26

Good call Arvid - they take international credit cards without all of the zip code hassle, and it is on the route from the sea front hotels south of the Airport and the airport / rental car return center.

Sa
Review №27

Scammers, paid cash and charged me a debit fee for 1.50 and wasnt going to give me a receipt. Im guessing he does this a lot.

Em
Review №28

I like to come here, to get my hot chocolate or cofe, and also like to buy hot dogs.

Pa
Review №29

You get gas here. We all hate it; prices are never low enough. Someday, we will break free from the shackles of the oil overlords, into the loving embrace of Elon Musks electric vehicles. Until that day, buy a snack from this vendor or something as your wallet empties.

Ma
Review №30

Good car wash, cheapest package is $7.

Mu
Review №31

Fast quick service and cheaper than a few other pumps in the area

Ve
Review №32

A bit away from the highway but an ideal place to fill up your car before returning your rental car.

Ti
Review №33

I go here because its close to my work. There is a Mexican restaurant near by as well. They do not carry Turkish royal ciggs.

Ji
Review №34

Very small gas station with small and not very nice toilets :). Convenient spot to get fuel refill for the rental car at the SF airport.

Ja
Review №35

Easy to get in and out. Parking for non-pump users, and a little shop.

Na
Review №36

Do not use this gas station. They triple charged me for my gas. I had the credit card company try to cancel the payments, but the gas station refused and said I had to dispute in person. How could I put 94.96$ worth of fuel into the Ford Fiesta I was driving? I didnt buy anything else. Guy probably saw my international credit card and it was a 2am fill as I was getting on a flight and knew I probably couldnt come back to dispute.

Wi
Review №37

This place charged me twice as much for the product listed in store. DO NOT SHOP HERE

Br
Review №38

This is the one spot really close to home!! An has alittle bit of evreything

Am
Review №39

Gas at Shell price. The convenience store is mid sized

Ch
Review №40

Got gas. And not crowded. No lines.

Br
Review №41

Near the airport handy for rental car return

Sa
Review №42

Nice selection very close to airport and hotels

Je
Review №43

Was in a rush to the airport and the card machines werent working. Went inside, told them my dilemma and they patronized me. Bad service.

Ja
Review №44

24 hrs. Neat, clean fast

Su
Review №45

I have to give this shell station a two star. Not well kept.

Be
Review №46

They were out of regular unleaded and instead of putting up signs they just let everyone be confused.

Ad
Review №47

Very close to SFO and right off of the interstate. I usually stop here when heading from the east.

Ar
Review №48

Even pay outside with your credit card as an international traveler. All other gas stations you have to go inside. Not required here!

Al
Review №49

Crowded. VERY Dirty bathrooms. But it is convenient from the Bayshore Hwy.

Se
Review №50

Made a point of stopping here because international card would work without asking for a zip code at the pump.Nope, same thing as everywhere else.

DJ
Review №51

Its all good

Bo
Review №52

Friendly people with delicious food

Lo
Review №53

Staff was very helpful!

Si
Review №54

The Air does not work to fill up the tires. The two ladies at the counter could really care less about their job or their customers. Play their loud Mexican music and could barely hear any customers.

Da
Review №55

They sell gas. Near SFO

Gr
Review №56

Have been here twice, pumps seem slower than average and needed to go inside for receipt each time.

An
Review №57

This is 24X7 Gas Station. No timing as mentioned in profile.

Je
Review №58

Best car wash

Mi
Review №59

Clean friendly people

An
Review №60

This is the one you want before you return your Rental Car, open 24X7

Ed
Review №61

Clean bathrooms, offers automated car wash, and store has descent wine collection.

De
Review №62

Just dropped by to use the restroom and get a snack. Nothing special

Se
Review №63

Its a gas station. Whats to say?

St
Review №64

12/12/17 Not open during construction.

ph
Review №65

Its OK. Not so long queue.

Ko
Review №66

Really pissed off with stuff here

Ar
Review №67

Cant use credit card on the pump

MA
Review №68

But​ no good prices in gas

Pa
Review №69

Got a cold hot dog and the guy at the counter said if i was hungry to eat it like that !!!! and then i called the number they have and the the lady over the phone was even more rude customer service is bad here there always talking between them and dont pay attention to the customers so disappointed !!!! SUCKS !!!!

Gr
Review №70

No gas and not stated online

Tr
Review №71

Very affordable

Qu
Review №72

Lots of traffic in this area and high gas prices

jo
Review №73

Great personal

Ni
Review №74

Pumps always out of order

lo
Review №75

Currently out of order

Je
Review №76

Ok for gas

SH
Review №77

Bad cashier service

Be
Review №78

Efficient

Al
Review №79

Friendly staff

Ed
Review №80

Good

Ra
Review №81

Closed for construction

Ri
Review №82

Clean

Ör
Review №83

Worked fine but unfortunately when to pay the Swedish short, you have to pay in advance and then get back the money that was left over when it was filled in the tank.

Dj
Review №84

If you visited Russia, then you would understand how everything is not so bad with you

Ka
Review №85

The coffee is cold the cashiers on video call with their relatives and one has to wait for them to eat their fried chickens so that they do not seriously disrespect customers.

Al
Review №86

X q step x there every day and I can put gas without looking elsewhere

Al
Review №87

They have very good service

m
Review №88

The nearest gas station from the rental car return center at San Francisco Airport.

Ro
Review №89

Scores

Information
25 Photos
89 Comments
3.5 Rating
  • Address:1390 Old Bayshore Hwy, Burlingame, CA 94010, United States
  • Site:https://find.shell.com/us/fuel/10007805-1390-bayshore-hwy
  • Phone:+1 650-375-0708
Categories
  • Convenience store
  • ATM
  • Car wash
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Car wash:Yes
  • Full service gas:Yes
Amenities
  • Public restroom:Yes
  • Restroom:Yes
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