Called late in the day needing a hole patched. Richard fit me in, found another punctured tire (I clearly hit some construction debris), got my oil changed, tires fixed and out the door a good price. I’ll definitely be returning to them for my tire needs.

Appointments schedule was not adhered to. Said I needed to leave a hour plus after my appointment and I seen that he hadnt pulled my car in yet, supervisor insisted and waited me off without telling tech not to continue just so I could wait longer! Absolutely upset dud to the fact it made me extremely late for my following engagements. Then it made it as if the tech had to rush whom clearly was new. In that department totally unprofessional and made me fill as if he was more concerned on keeping money in the door than listening to customer!!!

Found this shop to be superb. Every single staff member I interacted with was pleasant. The technician who worked on my vehicle was informative on the front end and at completion. He explained how long it would take and went over his findings 45 minutes later. This was VIP service, and I’m happy I happened upon this ship which will be my choice for vehicle services moving forward.

Made an appointment and went here. The manager is a very nice man who got the job done and his staff was very nice and patient with my vehicle and me. The manager did not want me leaving there without knowing my vehicle was back in pristine condition. This will be the only place I take my vehicle to from now on. They have good deals and very reasonable prices. The staff is amazing. Thank you guys for all you hard work, time and effort you out into my vehicle.

Very pleased 😀 with the work I have done didnt know tires were high but after all said and done Im satisfied.. will go back for more service.

Got brand new tires at this place and broke one of the lugs off my wheel and didnt even tell me about it. will not be going here ever again very dishonest place

10/10 highly recommend! Great people, great service! They didnt even charge me to fix the small leak in my tire. Will def be going back:)

They got me in really quick for a last minute oil change and tire balance and rotation. Great customer service, large staff in garage. All at a great price. I would have paid almost the same price for an oil change only where I was going before. Will be going to them from now on.

We are so grateful to have found the Mr Tire located in Burlington. The gentleman running the shop (Ron) takes great pride in the work conducted there and holds the employees accountable. They insured that the customer and their vehicles are well taken care of while building a trusting relationship. (Owner Prius 2015)

Everyone was so nice and respectful fixed my car fast and easy.. great service

Robert put on 4 tires, brakes, and did an alignment on my Honda! He’s great! He didn’t push for me to get unnecessary service, only what was need for my car! Thanks Robert and thanks Mr. Tire for having a great staff!

I came here last minute on a Saturday for a nail in my tire and they fit me in and fixed it very quickly. Great customer service. I would definitely recommend.

Ron and his team could not have treated my wife’s car better, been more honest with what was necessary, and WHAT WASN’T! I needed confirmation the vehicle carrying my family was safe on the road- they provided that.We’ve found our new family auto service center here in Burlington!

This place did an awesome job for me and my family. It was right at closing time on a Saturday when we came in for a bad valve stem. Ron Pickard and his team stayed late to get us fixed up. Great customer service and very professional. Thanks again Ron!

Stopped in on my way to the beach losing tire pressure, they took me in immediately and patched the tire. Checked tire pressure on the rest of my tires and fluids as well. Didnt charge me a dime I was very appreciative and thankful that they were able to take me on short notice and And then to be So generous!!! I highly recommend them!

Excellent customer service. Very knowledgeable and took the time to go over all services and costs.

What awesome customer service I received. Staff was extremely pleasant and efficient! Great work and service, I was in and out in less than 30 minutes.Thank you!

I recommend this business 💯%. They are so professional, helpful and knowledgeable. The staff is hands down the best.

Outstanding customer service, awesome group of service personnel! Shop is kept clean, well maintained and organized! Definitely highly recommended!

Very good service. Kind and prompt. I recommend them.

Service and Manager and staff is awesome.Go no where else but Mr. Tire on S.Fisher St. In Graham NC.The check in guy is so nice,and makes you fill so very welcome.He offers coffee, let you know about your vehicle as it is being serviced very knowledgeable.

Great service, got me up and rolling real quick, great prices too to boot. Will com

Took very good care of me & vehicle. Where fast & efficient!Thank you

These guys take the time to do the job right. Your auto will be in the hands of professionals. Friendly people with great attitudes, along with the necessary skills to complete the task. Worth your time and money.

Great experience here! Dropped my car off the night before for a filler neck to be put on. They were finished the next day around 11am. The technicians were very friendly and helpful. Will go here every time!

Went to get a brake job and had the best experience I have ever had in an auto shop. Ron was super kind and attentive and explained my options with zero pressure. He was super informative about the process and how much longer it would be even though the were a person short today. I will come here for all my tire, oil, and brake needs. Could not ask for better service and good prices as well! Thanks guys!

I love Mr Tire. Made an appointment to get my car inspected a couple weeks ago. They finished way faster than I expected. Will continue to visit Mr Tire in the future.

Had trouble getting my key out of my magnum they took care of it and the customer service was 👍 👍

Great service!! The gentlemen were very nice and took care of me and my car! Very efficient also! Would recommend for your car service needs!

The staff was amazing! I went it for a tire leak and even though they had a busy day they squeezed me in. I was in and out within 30 mins! I’ll definitely be back!

I’ve tried this place out several times. It’s funny every SINGLE time I went i called a few days out to make my appointment. Funny how EVERY time I waited OVER AN HOUR for them to finally tell me “we try to work appointments in” I made an appointment for 1pm today. I arrived waited until 1:55 when I saw my car hadn’t been pulled in. He told me “the wait will be no longer then an hour and a half” when I arrived. I let him know I was on my lunch break for work and I didn’t mind waiting 30 more minutes. They never let me know my appointment would be pushed behind everything else they were already doing, and the man at the counter was VERY rude. I will not ever be returning. Poor service and poor communication on their part.

Been trying to post something for a while. for some reason i couldnt. Mgr was awesomely professional. Will definitely go back.

I have retired from doing business with them. Burlington center. They are very good at patronizing their customers and it appears as though they are working hard to get you the best price. However, because Ive had experience with Quality mechanics and scammers in the past 30 years, I see the scammers 100 miles away!They are exactly scammers! How fortunate is it that every time you pay them for service, you get 3 or more problems you NEVER had before taking your vehicle to them?Ive had to return my vehicle over 4 times for the same issue and back a few more times for new issues that are related to the parts they claim have been fixed!However, they are experts at removing themselves from being at fault with the new issues you know that never existed!Now I need to pull my son out of that scamming web!Take my advice and Dont use them unless you enjoy being patronized and getting Railroad sucking you out of every dime and penny.

Great service, fast, great prices. Everyone extremely nice. Came in for a flat repair at 8:am, needed to get to work, and the manager got me out within 1/2 hour

My go to for tires and oil changes. Fair prices too.

They are the greatest shop I’ve seen in Burlington for car repairs,tires.They do a good job.If you ever need car repairs or tires this is the right place to go to.They will never let you down.

Thank you to the team at Mr.Tire for quickly finding a fix to the issues we were experiencing with our Chrysler Town & Country. As a family of 5 it’s hard to be without a vehicle for long but the team at Mr.Tire had us up and running in no time at all. Also super affordable!!! We will be back.

Brought a used car in to see if it was a safe buy. The guys there went over the car with a fine-toothed comb. The repairs I needed were cheap and done well. Overall, this is a great shop that offers great service.

Great experience! I actually bought my tires on Amazon and had them installed at Mr. Tire. The staff is wonderfully courteous, knowledgeable, and efficient. I got an oil change while I was at it! This isn’t my first time having my vehicles serviced at Mr. Tire. I always come back!

Great experience! Fast service and employees were very courteous. Highly recommend!

Awesome place, helped my mom out

Great experience. I will always get my car serviced at Mr.Tire. The staff is friendly, knowledgeable, and efficient. Great customer service. Love it!! 🙂👍

Got my oil changed here the staff was great and I was able to pick my car up after work

Best place in Burlington great and friendly people and they helped us out when no one in Burlington would. 10/10

These guys do a great job! The boss and staff are professional. I feel confident letting them work on my Honda CR-V.

Very friendly people best place in Burlington 10/10 would come here everytime.

Great experience. I will always get my car serviced at Mr.Tire. The staff is friendly, knowledgeable, and efficient. Great customer service. Will tell others.

I recently purchased a Ford Flex, it had 71k miles and is in excellent condition. After about a month, the Flex started making a loud noise that was getting worse. I called Mr. Tire in Burlington and spoke with a gentleman about my problem, his name is Ronald Pickard. Mr. Pickard said if Id come on up, he would do his best to find the problem. I jumped up and went there. When i arrived, i was in the waiting area with another customer, a young lady. I watched and listened as Mr. Pickard patiently explained her situation and how he negotiated with her, to meet her needs because she needed the car and was financially limited. i saw Mr. Pickard take the time to explain the problem, listen to her needs and helped her get going. I asked myself if he would be the same with me. I would find out. So, my Flex had no oil. Mr. Pickard and his technician, Axel, explained to me what the problem was and what the possible repercussions were. They ran all the codes that were turning on the check engine light. Axel and Mr. Pickard suggested adding oil first, to see if the noise would go away and it did. There were still 19 code errors. They both suggested that I drive it to see if there is any improvement. I did so and it ran better, no noise and the codes all cleared. The next morning I looked under the vehicle and there was a puddle of oil. I took it back to Mr. Tire they were able to see that there was a hole in the upper area of the oil filter, from the prior oil change. This situation was an opportunity for Mr. Pickard to really get over on me and try and make some money. He could easily have told me all kinds of lies about engine damage and costly repairs. But that is not what he did. He chose to be upfront and honest and he helped me save a bunch of money, I paid less than $50. He saved me money by keeping my engine from blowing and he saved me money by being honest. What else would you want from your auto serviceman?

I went to get my car inspected, thinking I was going 2 need tires. They inspected the car and I didnt need tires, just an alignment. Very good service, and nice that they were very ethical. I will be going back.

The technician I had was Tony and he seemed very knowledgeable, friendly and professional. Super nice guy. I felt comfortable knowing my car was in his hands, especially considering I’ve had a couple bad experiences with this place before. Took about 2 and a half hours for tire rotation, balance and alignment so not horrible. Seems like the manager kept telling people on the phone to come on in when he had 4 appointments in the lobby who’s vehicles didn’t get started near their appointment time. He probably should’ve explained to people calling in that they were behind and there would be a longer than usual wait. One lady had an appt at 8:30 and it was almost 10am before they started her car. Couldn’t have been me. I do appreciate them getting me in. I was there 7 minutes after they opened and they had no issue getting me in quickly. The place does need a clean up job. Bugs walking on floor in waiting area and I’m not sure the carpet has ever been vacuumed. It could just be better looking and more comfortable for those who have a wait ahead

I have been with this location through all the name changes and changes of employees. But I wont be coming back to this location any more. As I told them when they was checking me in and before paying that I had a 19.95 coupon figuring he would apply this coupon like they have always done. But nope not this time. Was told to bring it next time I said sir mr tire allows it to be texted to phone its on my phone he says ok and I still dont get my coupon price. So for this reason the fact he lied I wont be back and wont recomend this place any more. 20 plus years of loyalty to this location they lost.

Very good job

Great place always honest will return with all my cars.

I loved the friendliness when i walked in and David talked to me as i waited for my vehicle to get spark plugs. We talked about many things and i will be back. I only been twice so far state inspection and spark plugs as i go ill keep you updated. Thank you

Helpful staff, good pricing, and fast service. Will visit Mr. Tire again the next time my vehicle needs service. Highly recommended.

Ron and Dave were awesome! They helped me get into a cheap, but well warrantied set of tires that will last me for 60,000 miles! They were friendly and helpful, and I felt like they were very honest and helpful about their concerns with my vehicle!

The staff is very nice they did a great job. Didnt take long was in and out. They know what they are doing. This is my oil change spot from now on. Thanks mr. Tire. You guys are great.

Its okay. Wasnt expecting to pay almost 70 bucks for an oil change, but some problems were fixed. So, really cant complain

Made an emergency stop here for service, wait was totally expected but worth it.

GREAT experience at this location. Awesome staff...I will definitely make this my go to spot for now on.

This was my first time hear and its safe to say that I will be back. Honest service Dave and Ryan were awesome!

Great place to get your car worked on, mechanics very knowledgeable, and dave is always nice in the office and very informative about what is being paid for upfront. Not a place that tries to cheat you out of your money for work you dont need!

Great service

For five star service, visit this five star shop! The manager has 25+ years of experience, as does the mechanic! What a team! Thank you for a job well done!

I went to mr tire in need of an oil change and left with a great experience the workers were friendly and the oil change was fast. I was very pleased and will definitely be taking my car there from now on.

Well I had a 3 o’clock appointment but when I got there the manager Mark had left the shop leaving his two mechanics Tony an I believe Mike to run it answer phones an service cars all by themselves. An instead of turning me away they helped ALOT very polite an funny if it wasn’t for them It I wouldn’t come back they were awesome an quick at there job they need raises both of them.

Under new management and new crew, everyone was really friendly Eli and Dave were very helpful and the mechanics in the back were fast had me in and out in less than 45 minutes on a holiday

I was traveling from Charlotte and my tire blew out. After putting a spare on, I needed to find a tire shop immediately. My husband called and Elisha answered. She was amazing! Great hospitality and customer service. The price was awesome as well! Definitely go here if you’re in need and in the area!

They put a tire on.Did an ok job.I say ok because I drive a mustang and appearance is what the whole car is about.So when I got home and really looked at the tire,they put 4 big balancers,a.k.a wieghts on the outside of my tire,so it is very visible.So thats why I only gave them 3 stars

GREAT SERVICE GREAT PEOPLE AND FAST I RECOMMEND THEM TO ANYONE HAVING ANY CAR ISSUES OR JUST NEED LITTLE TUNE UP OIL CHANGE THEY WILL GET YOU RIGHT TAKE MY WORD AND OH THE PRICES ARE GREAT CANT BEAT IT CALL MR.TIRE AUTO FOR ALL YOUR AUTO SERVICE I PROMISE YOU WILL BE SATISFIED

They have great customer services and always get me in and out

Great services and friendly employees per usual

Only place I go for my oil changes. They also offer other vehicle repair services. Great service every time.

Very disappointed! They say first impression is the best impression, this was my first and last visit here! Went in for an inspection at 9:20 was told he had 2 inspections ahead of me, I said no problem. Well 3 1/2 hours at 12:49 they finally had it inspected. The man who waited on told me that the technician was still new and still learning. Trying to throw excuses out there. When he would go outside to look at a car the technicians would come in and complain about him! He did offer me a free oil change, but sorry you had your chance!

Mr. Tire in Burlington is fantastic. I have taken both of my vehicles there for a range of issues and they have been extremely generous and fair. I work in Chapel Hill and the price point and quality of service I receive at Mr. Tire in Burlington is beyond anything Ive ever experienced in Chapel Hill. Good, knowledgable staff who have the interest of you and your vehicle in mind.

I had my car serviced at Mr Tire in Burlington yesterday and received EXCELLENT service!!!

My review does not mean I wasnt satisfied. I never give 5 stars on my first review. I do plan to come back. Those guys did a good job on my car. To me the stars can only go higher. Please be patient.

If I could I would leave them half a star. I am beyond mad and will never go there again. I call they tell me in 20 mins they’ll take care of me that was told to me at 12:50. I get there give them my keys and I wait patiently. Check outside my car is still sitting there and is 2pm now pretty much they must’ve thought my time was less important because they started on other cars before me I grabbed my keys and left then when I was upset they were going to start on my car.

Always polite and takes me in for whatever I need.

Service was excellent and the crew was great! You dont just feel like another number here & the Customer Service is really good. Thanking Mark S. at the Burlington location for a job well done!Nathan W.

Mark and his team are friendly, helpful, and knowledgeable! Helped me make the best decision based on his guidance and expertise. Front desk person was on her first day but very helpful and cheerful and helped me utilize ABSS employee discounts. Highly recommend.

Elisha had absolutely amazing customer service but seems the shop needs more techs. Shouldn’t have to be turning down oil changes and brake inspections. She could’ve used help at the desk with dealing with multiple customers and the phone.

Manager and employees FIGHTING and CURSING with one another in front of ALL other employees AND CUSTOMERS. Such disrespect and I was ABSOLUTELY appalled. They lost a customers key to their Lexus and the customer just wanted to leave. Instead of helping them leave they continued FIGHTING with a fellow employees over the matter, saying one employee probably stole it and it was the worst experience I have EVER had getting my car serviced. NEVER PLANNING TO RETURN!!

They were great ...had a coupon ...Manager was very nice and helpful...

Ive been to this place a few times in the past and I regret it every time. The manager schedules appointments despite knowing theyre understaffed and 3-4 cars behind. So by the time I arrive for my appointment, Im not seen for 1-2 hours. It also seems like they take on what they want to first as walk-ins are seen with urgency and Im left waiting for hours. They also address things Im not there for, I go there for one thing and when they update me on progress its on something unrelated. When I ask about what Im there for, the manager disappears into the back as if to make you forget. Will not be going back.

Visited the Burlington location for the first time and was very pleased with the service. Went in for a new battery. Battery was installed without a lot of wait time, they checked tire pressure and alternator for me. I will visit the location again!

I was driving home a from work a few days ago, realized my car was not driving as it should. I stopped, looked around my car and discovered I had a flat tire. I called Mr. Tire as it was closest in distance. I was welcomed to go in..very near closing time. I went there had my flat plugged. The mechanic went a step above and made certain my spare tire had air in it also! I will return to Mr.Tire as I value professionalism and courtesy!

Ive always thought this was a great place. I remember my mother going back in the day when I was younger. Up until I went to get an alignment and was charged almost 90 bucks for something that the worker didnt want to originally do, and also didnt do to the best of his ability for my money! I was told it comes with a warranty and went back after having some additional work done on my car. A few times actually just to wait around both times for them to tell me once they couldnt do it and, again they could but I would be charged half the original price when I shouldve been getting it for free because the warranty stated that! I will not go back but thanks for referring me to Masseys! Theyll get my money now!

Was having overheating issues and they was very patient and understanding with me. Mark is amazing. Prices are the best and the customer service is beyond great. You are the best

This is one of the only places Ive been to that doesnt try to screw me over and they always look for ways to save me money! The customer service is great and they always make sure to explain to me exactly whats going on with my vehicle, which is great for someone like me who doesnt know much about cars.

Quick and efficient service.Theres a nice doughnut shop across the street that I went to wait at while the service was being done thats really nice. Also they guys working in Mr. Tire were very friendly and on top of everything.

Mr. Tire is a great shop. They are professional and fast. My go to for service work. No pressured up-sales, just the facts.

This is my second time using Mr. Tires great work on the car and the prices are reasonable I will definitely continue getting my auto care here.

The young man Scooter (I think that was his name) was very courteous and informative. Hes one of the mechanics. He made my visit extra nice by explaining the reasons why. Most ppl just make a list and get you to come down. Its nice to hear that he went to school for formal training. He has a bright future ahead of him. I will take my car back to him if I need servicing again and oil change. You cant beat their prices for oil changes. I highly recommend their service.Im here again. I was saddened to hear that Scooter no longer works here but I spoke with Andy on the phone and I must say that he as excellent ppl skills and phone mannerisms. As always, its a pleasure.

Mr. Tire in Burlington is probably the most unprofessional ever. The assistant manager is a joke. He was in plain clothes running his mouth and ignored me for about 20 minutes. He was too busy chatting with his coworkers. I finally had to ask if anyone was working. He wasn’t apologetic for either for making me wait while he finished his conversation. If I could give it negative stars I would.

Called a day before for tire balance air pressure check. Showed up and they handled it wonderfully. Pressure was cause for un-balance. Great job going back!

I took my vehicle to Me Tire because I have two warning lights that appeared on my dash that I wanted to have checked out and fixed. And since I was having that checked I decided to have a full service done on my car she I scheduled the appointment. When all was said and done I was extremely upset because they had not done what I wanted done and how it had played out. I was told about all the other customers they had to worry about I stated at that time that he obviously didnt care about my business and once again was told about how many customers he was taking care of. I have only used this shop one other time and had a wonderful experience although it was a different person that I dealt with that day.

The young lady working the counter was absolutely fantastic, she was very helpful and probably the best customer service I’ve received in awhile. I came In just to get a quote on some things for my vehicle. She seemed to have a lot being thrown at her at once but she was handling it very well. I’m making this review for her because she deserves some acclamation. I do wan’t to bring something to attention. One of the techs was being very loud and even hollering and cussing outside in the parking lot. He apparently was driving one of the customers vehicles very recklessly in the parking lot and almost hit another vehicle in the process. The only reason I’ll consider doing work with this company is because of that young lady and how she was handling everything. I’d say the tech on the other hand shouldn’t be allowed to work on customers car with the attitude and the recklessness he had

Great service and friendly staff.. They took care of all my worries... Thank you Mr Tire

Professional, knowledgeable, friendly staff.