Fabulous place! So nice and great selection. Nothing better than supporting our small locally owed business! Thank you 😊

Absolutely exceptional customer service. The owners’ exude an appreciation for their customers that is truly unparalleled in any other business large or small that I have ever experienced. They genuinely value their customer’s business and the experience they provide is a testament to this. 5 stars isn’t enough — I highly recommend this establishment every single time!!! Extremely convenient location and worth the drive if you’re far.

The cigars are decent however the humidity is way off. Selling some cigars for $40 while the outer wrapping is dried and cracked. I found many brands and cigars to be in this condition. Please be very selective and FEEL the cigar to make sure its fresh before you spend.Something quick and this would probably be fine.

Good variety of Products very nice stuff of people would highly recommend this cigar shop for everyone in need of those kinds of supplies

Great place with a lot of selection. Workers very friendly

Last night was my second visit to cigars and more and I left more satisfied than the first. The man running this particular location is super friendly and make sure that he is not benefiting off your dollar. I found exactly what I needed in a short period of time and left being able to create this review and spread the word by mouth!

This place is awesome, has a great variety of cigars, and always kept in the best of conditions. Very fair prices too. The selections of glass and hookahs are also pretty extensive. And the customer service is always excellent. Will definately be going back if not making this my regular cigar shop already.

I dont know why people are making false reviews about this store, this store have a great variety of cigars, ecigs and hookah stuff.This is the best store in Burlington and the staff is the best, always giving great tips about the best flavors and everyone is nothing but kind to me.Best place ever, come and take a look.

Was in town from CT and my vaporizer broke. Called Cigars & More to see if they had a vaporizer that matched. They told me come in because they may have something for me. When I got there, not only did they have a match, but there clerk gave me plenty of options and explained and showed them all to me instead of just pointing and saying, Theyre right there. Beyond the call to customer service. I would definitely go back there if I was ever in town and needed to go. Its worth the trip!

Great place everytime I go the guy in there is helpful and great additude highly recommend

Great store if you smoke lover. You can fine verity of every thing. the best store i have ever been to. Friendly and knowledge staff.

Do not go here unless you know 100% what you need. The clerks in this store are more keen with operations of their business than actually ensuring a client is happy with their transaction. The prices are made up on the spot and in general youll likely have completely different interactions with each visit. Good selection, decent availability, lousy pricing, and experience.

Great experience! Very friendly and knowledgeable of all their products. And you can’t beat the prices!!

I walked in during my lunch hour looking for some cigars and found them to be a bit more expensive than your typical shop. That said, the selection was very good and the staff was friendly. Would definitely consider coming back if in a time crunch.

Who is saying the customer service here was bad??? The guys were Beyond excellent, sooo helpful and nice!! Products here are great!!! And prices were decent, the atmosphere was very nice, i love walking in there, great great great!

The best place to go for hookah supplies and tobacco! Great selection and great prices! Dont be discouraged by the other review, the owner is friendly and helpful and offers great recommendations!

Hey, I thought people write HONEST review. But looking at last two review posted by Stanley Hudson & Jim B., looks people become selfish, egoistic and arrogant. How one can forget that he/she was regular customer, you both were WRONG. I am not a review writer, but i felt that I should write HONEST reviewI am a regular customer and all clerks are very kind and knowledgeable about products. Honestly, I haven’t seen any such a shop within 20 miles. Lowest price (look at my two bills picture), best quality, and above all genuine products. Wide variety of Cigars, Hookah, Vape juice, JUUL (you will find Mango), Bong (omg you should visit them before buying bong. You will not regret).Cigars & More team I am not going to go anywhere. You are in top of my list.

Great selection and great atmosphere. They have cigars, hookahs and smoke shop accessories. If you need anything for your hookah they have it here. I will be back whenever I need anything and I recommend Cigars and More to everyone I know.

Best place ever! Great variety

Helpful staff great selection for the size

Great shop, good selection and a friendly shopkeep. Worth stopping in.

I used to frequent the store when I visit the area, kinda an Inconvenience honestly. Honestly after this last visit I WILL NOT RETURN. The lady ringing me up had an attitude since I walked in the store I returned her attitude with a smile and continued my shopping. When ready to check out she began quizzing me on my identification; which is a fine practice. I answered her questions quickly, accurately and with a smile in return she began patronizing me telling me I’m not who I say I’am and that I’m trying to forge my identity and became complete unreasonable. I told her if she did not want to ring me up then I would take my business else where she continued with telling me I’m not who I say i am (my credit cards and all other student identification all match the name and address on my identification) however this not enough endurance for her. Being a 27 year old I’m used to being Id’d, however her exacerbated methods were unwanted and unwarranted and honesty made me feel unwelcome in your store so after 2 years of business I will be shopping else where from now on.( In response to your comment my if is actually valid until 2021 the iss date above is 2017 you should better educate your staff on how to proper read identification as well as treat customers. Instead of blaming your customers how about offering fix and resolution i will be happy to take my business to better located business. Ones that don’t sell knock off oil vapes. There’s a difference between doing your job and being excessive and unprofessional. It doesn’t take a rocket scientist to Match the name on the valid unexpired I’d to the credit card i was trying to pay with. You rude excessive behavior lost you a valued customer and you want to blame it on my completely Valid Massachusetts State id. I hope your other customers see how u argue with your cunstwrs and decide to also take there business to be better owners with better products. You should be ashamed of your business. Everyone even who gave u good reviews say your staff isn’t very knowledgeable it appears they also aren’t very knowledgeable with how to read identification.

A 1 stop shop. Has everything you could ask for. Along with good customer service

Unfortunately low quality staff not very welcoming environment. the women had a serious attitude when i was visiting last week.

Amazing selection and great staff. Highly recommend!

Not knowledgeable on products they carry. It would really help if they did some research on the different options available.

Super good spot. Fresh stuff, turned me unto a rocky patel fan. Whoever said they dont have GREAT customer is not correct. These indian people love talking to customers.we literally have great conversations evrytime i go in there.

Good collection of flavors for hukka along with decent collection of shisha of different sizes. The prices are a little more than usual though.

Friendly staff good prices on e juice! Thanks

Small but very nice. They have juul pods

I visit a lot of cigar shops and this is one of the better ones in terms of price and selection.

Unfortunately. This place has no one that knows the sticks, (thats cigars for all you non cigar smokers) that they sell here. Very disconcerting that the people tending shop have no recommendations or info on products that are supposed to be their main stay. Unfortunate because they have a huge selection. Reasonably priced for the area. Waltham is only a few exits away. Go to watch city cigars.Now, Vape products and Marijuana accessories even though theyll insist theyre for tobacco are CHEAP CHEAP CHEAP China knock offs. But they are way to expensive here. If youre a beginner looking for a concentrate rig or a small water pipe, they do not have the relevant things that you must have. $60 for a torch that they will not replace when it undoubtedly breaks. No knowledge again on the products. All the electronic devices they have here are Clones (Cheap Chinese copies) You will never get a refund or an exchange because they know all of their stuff is fake. Sad. I sent an email to friends that work for PuffCo and Dr. Dabber. Theyre already aware that this place sells fakes of their products, because many people have tried to contact them about faulty units, but when the companies receive them, they have to inform the customer theyve been had.

Great spot for all your smoke shop needs.

Horrible costumer service. Over priced and felt as if they were assuming that I was about to steal items. Hovering over me and the man at the counter was nothing but rude. 0/10 would not ever enter the doors again

Bought Dr Dabber Pen from this place was wrong size and I didnt remove shrink wrap or touch at all. I went back the next day to return and was told NO? Bought a lot of stuff here and will never go back. Dealing with low quality people, who do not value their own customers. BUYER BEWARE - DO NOT BUY HERE!

Good selection! Good price special!

DO NOT BUY FROM THIS STORE!They are extremely unprofessional and do not know what they are selling.In this instance I purchased a glass water piece from them. I noticed some black residue inside the hole of the bowl and asked if it was part of the piece and he said yes .I get home to clean it and the residue starts to come off. At this point i realize that it is left over residue from unclean tools. This residue is EXTREMELY bad for lung health and can cause respiratory issues when combustion is inhaled. When I brought it back he told me that it could be cleaned off even after telling me it was part of the glass before selling it to me.They reluctantly gave me a refund after first offering an exchange.Not to mention that they do not have any sort of reference guide to the overpriced vape juice they sell .They have no tester bottles to smell and there is no refunds so if you get a juice that hurts your throat you are stuck with it .If you are looking for anything this place sells I highly advise you go to a smoke shop that actually knows what they are talking about .

Great cigar shop.they have huge selection of padron, liga privada no.9love this place!!!!!

Seriously overcharged me (a newbie) for e-cig vaping products. Sold me a mostly dead battery (perhaps a used demo model?) poor quality e-juice and an atomizer that broke the next day, which he claimed I broke through my own fault. From his observed behavior owner seems to pick and choose which customers to flatter and faun upon and which to rip off.

Good cigar selection, okay price

Best little vape shop in Burlington! Well, best here, period

Not a good shopping environment terrible location and staff

Pricey but they sell vape supplies and juices

Very professional and friendly employees. My favorite spot for my tobacco purchases.

The people are uneducated about the products and only cary china glass.

Great selection, good service

Literally they have no idea what they are selling in terms of cigars. Clueless. I don’t need to be telling you what opus is or Arturo Fuente is.

Terrible staff/ selection

Nice selection

Best cigars in Burlington

Helpful staff!

All Vaping product is overpriced!

Dont smoke