Amazing customer service at this location.Their food is always hot and fresh.Also,Great coffee and great tea!

Nice hard working peopleHot n fresh foodYou cant go wrong with biscuitville 😁

Tasty food!! Nice staff and clean facility!!Gravy’s sauce bisques wonderful!!

The first time I came through I ordered a number 9 scrambled egg with fries and a large sweet tea got to the second window I asked for my condiments and extra napkins and the guy to like you didnt want to give it to me get to my appointment look at my bag and I have the wrong order I have a steak and egg biscuit scrambled and a and I fry so after my appointment I go back to that Biscuitville to get my correct order all they wanted to change was my biscuit and not give me a hot fry to have my complete meal would not take the bag back to prove that I did not eat my fries altogether very bad and also to post this I have to put at least one star and for me I dont want to put any stars

Absolutely wonderful. And always has been since I was a kid. Love this place.

I love biscuitville...but ALL the locations need double drive thru..lol...they are always slammed but so worth the wait

My order was taken in a timely manner and my order was correct.

Sometimes you want breakfast. Sometimes you want something good. Sometimes you want to eat in a round restaurant. That’s what I’m doing today.Biscuitville has a yummy pork biscuit. My hotter half enjoys the spicy honey chicken biscuit.

I stopped in at this Biscuitville for a free sausage biscuit today. I had filled out the survey online and decided to redeem it today. The restaurant is clean, and has a very high sanitation grade and the staff is very friendly and even checked on me after I was seated to make sure I was doing okay. The biscuit was delicious and didnt make it long enough for me to get a picture.

As far as fast food breakfasts go, this is really tops. Ingredients are sourced locally and the biscuits are made in-house, often in front of you if you go in. I dont eat meat but my carnivore brother loves the country ham biscuit and the sausage biscuit, and I could eat my actual weight in fried egg and cheese biscuits. Thank God there isnt one in my hometown cause Id be in trouble. There are three in Burlington, and theyre always doing brisk business pretty much right up until they close at 2pm. These days theyve got their drive thru-game on point, so dont be daunted by long lines, its worth the wait.

This location finally lost my business for a while. I go here every morning. I order the same thing every day and it comes served in a variety of ways EVERY time. After the third or fourth time off getting it wrong, and there not being a line to wait in to get it right, I went back through. I was treated very poorly on my request to correct the order. The young man at the window even said oh my G** very openly as he closed the window on me. I called to complain instead of completing the survey, or giving a poor Google review, because Ive always liked this location. The assistant manager was very nice and suggested that I may want to try ordering it a different way.Against my better judgement I drove thru the next morning to place an order and after ordering my food the specific way the manager suggested, the young man taking my order paused and said something. When I said that was all for my order, he snapped at me that he was typing in my order.That was when I decided to put this location in time out for a while. The staff will turn over eventually, as it does in all fast food restaurants. Lets hope they get back to the business of being nice and serving good food at this location.

Service was slow only because they are so good, its hard to keep up.

Very clean very good food and service personality is unreal very good service

Spicy chicken biscuit with Honey 🍯 was delic!

I have been addicted to the thick cut bologna for weeks now😋

Didnt get what I wanted. They were unprofessional when it the window. Will not be going back!!!!

Chick-fil-A makes you guys look bad. Why take the order in the parking lot if you can’t pay. You could sell 3 times more if you could be more efficient. Love the biscuits but your order taking method needs some help. Go to Chick-fil-A and take notes. Wow this is crazy

Food good as always and this time they actually gave us extra seasoning with the fries!

The food was go. But didnt get my order right

Love it, thats all I can say

Overall a good biscuit experience, although today I got a 3 stack of the buttermilk pancakes and they tasted metallic, presumably from an uncleaned or oxidized griddle. Upon further inspection of my 3 stack of the buttermilk pancakes I found some burnt, rust flavored spots all over my 3 stack of the buttermilk pancakes. I don’t know if I should finish eating them, but if I get sick this review is becoming a 1 star review

One of my favorite breakfast spots

Food was freshly made

Good food, just bring back my Butter Rum Muffin

Slow and never get my order correct

Love Biscuit filled food,, and their coffee.

Good food, fast service.. Distracted employees.

Biscuitville is the champion of homemade biscuits! This was my first time in North Carolina and Biscuitville was recommended as a must-try. I was not disappointed. I thought it was neat that yall make the biscuits from scratch in the window. All employees were super nice. The biscuits were fresh, golden, and buttery. I cant wait to visit again!

I couldnt control myself, instead of a chicken club biscuit, I ordered the steak club again. It was soooo good last time!

Always fresh, fast, and delicious. This is one of my favorite locations because I have been going there my whole life, and will continue to do so. This place has never let me down.

I went to Biscuitville on south church st in Burlington nc and got a half done grilled chicken it was so nasty and I got food poisoning. People be careful when you go there and order they serving half done food and the place is very nasty and not clean at all on the inside. They don’t care how they cook your food it’s very disgusting

Food was hot and delicious

My food or order is almost never right. This is the Biscuitville that is closest to my church so it is the most convenient but you MUST check your food. Even if your food is right you probably wont have a fork, the right condiments, a stir stick for your coffee, etc. It happens every time unless I explicitly check before I drive off to get everything that I need. CHECK YOUR ORDER!

Slow drive thru

Great breakfast

Fresh southern food just wish they had fat back meat too

I eat here bout 3 time per week. Good energy and all smiles! Drive thru can be slow depending on whos working it. But I love them

Always wonderful!! Great food great service fast convenient

The customers were very courteous, fast and efficient. The food was fresh as well. Eventhough it was super busy at the time I was there, the service was reasonably fast. I recommend this location!

Stupid to order from a person with no menu when there is a speaker at the menu sign.

I Only go for the seasonal muffins. Havent had any good experiences with the regular menu items. Also tried the Iced Vanilla Latte once and was highly dissapointed. Taste like it is sweetened with sweet n low not regular sugar taste.

I used to come to this location almost everyday, and everything was always good. But recently every time I come here my order will be incorrect. I have waited 10-15 minutes before (multiple times for them to cook fresh chicken) then when I receive my order it is incorrect. I dont have time on my lunch break to wait for them to make my food twice. When I have to wait that long I also dont even have a chance to eat before I have to go back to work. I will not be coming to this location again.

Revised 4-28-18This Biscuitville has made a huge turn around! It has new managers (thank goodness) and the food quality is back up to standards. The staff and managers are extremely nice and professional (unlike the previous ones). Its amazing how much replacing your managers can mske a huge difference in quality service and food. I changed this review from 3 stars to 5 stars! Great job!!

The best fast food restaurant for home made biscuits, home made pancakes, and right now, waffle sandwiches. I highly recommend doing a spicy chicken waffle sandwich and asking for syrup. Itll make you slap your grandma its so good.

Five stars! Great food and amazingly excellent service.The orange juice is fresh and delicious, the sausage biscuits are fabulous, and the blueberry muffins delicious. Service is friendly, fast, and attentive. Amazingly good.

Really good. Knows how to make my food cuz of my accent. Over-easy egg on-top of a spicy chicken covered in honey on an english muffin. Please try it. And my baby loves those cheese grits. All ingredients are local. Fresh!!!!

Great Service and food! Love this location! Everyone here is helpful and polite. I love the atmosphere inside- its a great place to sit and have a delicious meal with some awesome people.

Love the food. Wait can be a little long but good is always fresh.

Outstanding food and service for a great price. They are a great company that helps the people in the community.

My husband ordered a pimento cheese/spicy chicken biscuit. About a quarter of the way through, he noticed it tasted weird. Looked and it was raw!! He called, spoke to manager, manager offered a free one. Yeah, no thanks. Raw chicken is serious and a done deal for us.

Tried the new Spicy chicken waffle sandwich. Delicious chicken, sweet fluffy waffle all in a warm hospitable environment, what more can you ask for??Had an amazing time here visiting family for the holidays definitely stop here!!

New guy on the mic. Food was hot

Great food.

Their buttermilk biscuits...the absolute best tasting anywhere!

Like Biscuitville biscuits. Very tasty! Wish that Biscuitville would get their Bologna biscuit and keep it. Love it! Also keep their their chocolate muffin.

They always get my order right! Trying the apple fritter for the 1st time today!

Always love the Biscuit. Whenever I’m in town, double country ham.

Great place

Horrible...wouldnt ever go here ever again.

Great place. The food is always fresh. However they are only open till 2pm so get there early

Food is always pretty good. Service however is mediocre, I know they are busy most of the time but some manners and courtesy never hurt anyone. Maybe the crew was just having a bad day.

The staff at this store are always the happiest and friendliest people and the food is always perfect

Very nice employees. Clean comfortable dining area. Very good food.

Customer service is good and food is always consistent

Good place to eat for fast food

My son loves their biscuits. Great place as long as all the food is in the bag

There biscuits are good I could eat there everyday

I love every Biscuitville Ive ever been to, but the employees @ this location are SO friendly & helpful !

This is the only biscuitville in Burlington that I seem to have problems with. Slow service, lukewarm food, and a bunch of excuses! The only reason I even go here is because its closer to my job. Im done with biscuitville on S. Church St.

Awesome food. Well trained staff.

Johnathan was very friendly with every customer and even greeted some by name. Had an order of 10 combos which I had to wait for (of course) but he made sure we were well taken care of!

If you like Micky Ds, youll love Biscuitville, my pancakes were straight out of the microwave, I could tell because of the tell tale hardening along the edges of the pancakes, but the bacon tasted good.

The food was good but the order was not correct.

It was delicious ..would love to open one here

Wonderful resturant! We eat Biscuitville all the time, but this was the first time at this store! Very nice, service very friendly !!

Could really use some remodeling great customer service though

The cashier was very friendly and helpful. All the food was fresh and delicious.

Love it. Excellent service. Moderately fast paced and affordable.

My order was incorrect and the difference was a decent amount of money, but because I was picking up breakfast for others I did not realize it until I got home. The employees don’t even deserve minimum wage.

Grilled chicken, egg, and cheese biscuit cant be beat! Great managers, order is always correct!

Love their food ! Just wish they could be open just a little longer in the afternoon

Good food and sometimes fast service

Just came in from Cali. Pic of Alcatraz..I dont even eat at biscuitville, but we did..this place has teamwork and respect customers on this day.As compared to chick-fil-a...I said the team that was working on Tuesday November 19th 2019.

The general manager, Bruce, is always friendly and you can tell he expects the same from his staff. They sometimes have long lines but it moves rather quickly. I eat here regularly and have never gotten cold food.

The girl at the drive-through is super friendly. Quick service

Good breakfast biscuit offerings. Love their grits. Friendly staff.

Always great breakfast sandwiches here. Fresh, quick, tasty and priced right.

The food taste Great !! I really enjoy there PORK CHOP biscuit. My favorite place to eat breakfast. Also there orange cranberry muffins.yum yum !! I wish they could serve them all year around. 100 % is my rating! !!!

This is the closest one to my house. I have given them several chances but they cant get it together in drivethru. I ask for Slice cheese and they repeat the order as that but always get shredded cheddar cheese instead. This is just one of the few mess ups. Ive called and called about this and it still happens I just give up and drive the extra few miles to the other location

Used to be my favorite breakfast place! Now its terrible, I recently ordered a fried chicken biscuit with pickles only and received a sausage egg and pickle biscuit. How in the world do you get those two mixed up?!?! This isnt the first time theyve messed up my orders either. Whats sad is that when they do get it right, its good food. But dont take the chance.

Great food, fresh and hot, quick service

The cashier for got to give my change back which was thirteen dollars so when I told you forgot to give me my change back he said are you sure and I say yes and then he said that the manager would have to count the draw and she did and when she brought me my money she never one time say sorry for happened she just walk off like it was my mistake

Pork chop biscuit was very good, good coffee also.

It was excellent

My visit to Biscuitiville was Fantastic and I plan on going back very soon its a five star visit

Good service, and GREAT food!

Literally dont know how to make the grilled chicken bacon ranch

Favorite gathering place for families and friends. Cranberry Orange Muffins are a favorite of mine!

IT JUST DELICIOUS!!!

Love visiting biscuitville. Great biscuits always. Nice and freshly made.