While Rite Aid isnt my pharmacy (Ive got issues with Corporate) of choice, this Rite Aid is a Great place to shop. The staff has been together for several years which not only gives customers knowledgeable people to deal with, but also gives off a more hometown feel that isnt normal with Chain stores.Theyve got the usual pharmacy stuff, with the prices in line with what You pay at other chain pharmacies. I find myself coming here bcuz of the people.

This pharmacy never picks up their phone, never had my prescription ready and the employees always end up saying something different. Getting medication should be something that is taken seriously and done diligently, which it is certain not here.

Good luck having the pharmacy answer the phone!! There is also very bad energy in the Pharmacy area!!

Just received my booster shot! Thank you CVS for asking the right questions and giving easy access to fill out my application prior to my appointment. Rite Aid on route 130 and Florence Columbus rd in Burlington County refused to give me the shot. I told them my immune system was compromised due to medication for a chronic illness. I was told by the pharmicist I didnt qualify, because I didnt have cancer and didnt meet the CDC guidelines. I will no longer give you my business!

I waited a week for my prescription. I called spoke the pharmacist ask where it is. He says it’s ready. My wife goes to pick it up they know nothing about it. I call all day no one answers the phone. I drive over they say that my insurance is expired. Instead of telling my wife that they say they don’t know me. Lucky it’s only blood pressure medicine what’s a little stroke?

This store is going through a make over and its looking great. The pharmacists are nice and helpful. It is also very clean. Only downside is the pharmacy sometimes seems to not have everything in stock and it takes a coule days to get it. Overall a great Rite Aid.

Don’t waste your time or money here

I would give no star at all to the Pharmacy dept. You will be on hold forever and still no one picks up

Almost impossible to get somebody in the pharmacy on the phone. If and when you finally do, expect them to be rude and dismissive.

Good... but ...other Things Expensive camper to other. stores great locks great location

No one picks up the phone. Horrible service.

Before we started shopping the fall 50% off sale, I asked the manager some questions to be sure whats what. I had to call him multiple times and he was not happy to assist, which led to him giving false information and us thinking we were overcharged, when in fact the manager knew certain things werent part of the sale and failed to give me that information until we got to the register with our baskets confused.I only gave 3 stars because of how helpful the young man who checked us out was. Had he been the manager, surely, the store would be much better.

I was looking for a specific product at this store on 7/11 in the AM and could not locate it. The staff was really helpful and went above and beyond to help me find what I needed. They were courteous, friendly, and helpful. Great service!

No one answers the phone.

Why dont you answer your phone, pharmacy?

Horrible pharmacy from the super long wait time to the flat out ignorance from the pharmacy staff who could be 3 to 4 ppl back there and u are standing at the pick up register for 10 minutes waiting for someone to acknowledge you

Flu shots have priority over filling prescriptions at this place

This used to be such a good pharmacy, now it looks like they are always understaffed and it could be said that some of those that do work here need some customer service training. The system works well for repeat prescriptions, but not for dropping off prescription you want in a timely manner.

I would give one star if I could. Everytime I go to get a RX filled there is always a problem. Its always someone elses fault too not the person I am talking to. They have told me at 830 pm I could not get an RX filled. When I left it there they almosy LOST it. It took them almost an hour to find it. Now I give them my new insurance card when I dropped off my RX and when someone goes and picks it up they then tell her that they need more information. Why wouldnt they have called me before? Very unorganized and unprofessional. I will NOT be going there anymore.

Is it convenient? Yes- that’s its 1 star. Should you drive anywhere else to have a good experience? Yes. They don’t readily have prescriptions available and could care less about being helpful. Go somewhere else.

I would give no stars at all. I moved to Florence nj about two years ago. Almost every month I dread to even go pick up my scripts. They leave voicemails saying my script are ready. I send my fiancé to pick it up they make her wait 45 mins?! Also newest women working their has no common sense or understand hippa for that matter. She speaks very loud, calling types of medicine patients take out loud, infront of other patients waiting. Also the pharmacist gave me hard time getting my medicine, even after my dr electronically signed it over. Her response was, I called your dr but she never called me back? They don’t have to call you back if they send it electronically. Things need to drastically change at this location!

This was a great pharmacy when I moved to Florence but not anymore. They mess up my medications, automated system calls when scripts arent actually ready and the wait times can be long. They messed up my seizure meds today and I have NONE now. Prior to this I had acute bronchitis, my doc put in my script as urgent and it took 5 hours for the call!! All of the staff is new and seems as if they need more training. I have had it. For the sake of my health, I personally need to change pharmacies.

Drop off a prescription at 2pm on 10/10 the gentleman at the time stated he would call me, and let me know how much, after checking with the insurance co, and when it will be ready, okay no problem (4 hours later) at 6 pm I called, being that I did not hear anything. A young lady answer the phone, I ask her was my prescription ready, she stated it had been ready since 3pm..My Advice to the pharmacy tech (Don’t tell people, you will call if you can’t).Note: Think I’ll stick to Walmart Hamilton Marketplace until they improve the pharmacy service. Sad part I only live 2 mins away.

As a former employee of the pharmacy, I can honestly attest to customers to AVOID AVOID. You are given unrealistic job expectations, without proper training. It is sincerely scary. It is a toxic environment where patients are openly disrespected within staff.

Maybe Im just old fashioned but as far as the pharmacy is concerned, you get zero personal care. You barely even get a hello. Its a shame when your pharmacist doesnt explain a thing to you about your prescriptions. Just rings you up and your on your way.

Pretty scary! WRONG pills in my prescription bottle!! My prescription bottle was labeled correctly with my name and name of medication but the pharmacist put the WRONG pills in the bottle. So even though the bottle was labeled right, the pills were WRONG!! This could have been life threatening. I will now be checking everything about my prescriptions no matter where I get them, including my name, name of prescription, dose, and most important the CODE NUMBERS on the pill to make sure it is the right pill for my prescription - Internet has a place where you can do this.(Some pills even look identical in shape and color so I wouldnt rely on just that). I have come to find out that this has happened in other pharmacies including Walgreens and Wegmans. This review should get no star, but I had to pick one to get this review posted.

Really a hit or miss pharmacy that I have had to deal with. Sometimes the pharmacist is helpful and other times they are out right condescending and rude.

This place is not a good pharmacy. They don’t always have medicine in stock and make you wait. When they are supposed to make calls they don’t and when you pick up medicine make sure to ask for it all because they will only give you one item unless you ask them to check for the rest of your prescription. The staff in the pharmacy part are very rude and act unprofessional but the staff in the front at the registers are ok.

Absolutely fantastic Nick and his crew are fantastic

Routine prescriptions /refills never available. Have to wait days sometimes to get meds. Not the most helpful staff