Had exactly what I needed

Called for a part to repair a high-end, Kohler bathroom faucet. Ferguson had it in stock and at reasonable price. Very glad to find things in a store rather than having to order via the internet (and wait) for things to arrive. Pleasant conversation with both the person I called and at the store.

Good service and prices.

I would recommend this plumbing supply store too all plumbers. The employees are helpful. They have all the material that a plumber can use, not only that, but tools as well.

Very helpful. Worth the time. Go here before the big box stores as you receive knowledgeable, small town service along with competitive pricing. Also, a must if you are trying to find parts or replacements for older kitchen/bathroom faucets fixtures.

Fantastic service every time we go here I own a plumbing business and have been here for many many years.

I would never use again! We selected all plumbing fixtures from Ferguson (Burnsville) for a major home remodel late 2015; 2 tubs, 2 toilets, 3 faucets, 2 shower head/controls, 2 tub controls.The first impression was good; the floor salesman was helpful and professional but it went downhill immediately. He didnt get the order written up for our contractor even after repeated requests. He must have forgotten part of the order as when supplies came in there were errors; major kitchen faucet was wrong and one faucet was left off order. His mistake without question as we ordered the faucet he said he had in his home and highly recommended. Unnecessary plumber delays and trips back to store resulted. When I returned four surplus items for credit at the end of remodel, only two were credited and I had to return to store or would have been out several hundred dollars. Attention to detail was terrible!! Recently called manager to report and while he was polite and said were sorry, that was it. I didnt get the sense anyone cared. If there is a next time I will surely use another supplier. The motto, You can buy better but you cant pay more. applies.

Nice show room with very helpful front desk person Nancy

Came in to look for a specialized part from under my kitchen sink. Dark haired female on sales floor was not very patient with me pointed out a couple pieces then after I told her they didnt look like what I needed she just got an attitude with me and said they dont have it. Didnt offer to help find anywhere that did, or try to look anything up in a catalog, not helpful at all. Ill look for another place with helpful staff next time I need something.

Make an appointment. Broad selection.

This place is fantastic, but KRISTEN is even more fantastic. Great experience.

High quality kitchen and bathroom fixtures, open for the public and designers.

Really nice showroom. The only bad thing is that everything is way above average consumers range

Very unhelpful in the parts department. One guy walked away from me as I was asking questions. To busy to help I guess. Would rate zero stars if possible. No customer service skills.

Helpful staff

Friendly customer service. Had the parts I needed for a old facet hookup in the laundry room!