user
Michaels
13901 Aldrich Ave S, Burnsville, MN 55337, United States
Appearance
Michaels
Comments
Mi
Review №1

I popped over here for the first time to drop off a UPS package since theyre a UPS access point. I had to wait over 5 minutes for someone to take the package and they were passive-aggressive about it (which frankly fits the local Minnesotan culture but that doesnt make it right).Ill still come back though since the UPS drop-off is geographically convenient...

Ca
Review №2

I love this store..i found lots of stuff for making cards. Staff very helpful, and very appreciative..

An
Review №3

The person that helped us was very knowledgeable.

ma
Review №4

Always find what I need there and all of the staff are friendly, creative and kind! Cheers!

Ta
Review №5

Cute floral decor for my bathroom! Always great finds!

Dr
Review №6

The store was well stocked and there were employees available on the floor.

ki
Review №7

Very helpful staff. Walked me to a specific place in store. Friendly too.

SA
Review №8

I was there on January 2nd 2021 Sydney and Jackie they both work very well to help me to pack my candle they were very friendly they also are good team player to help the customer I was very impressed and very pleased with their customer service and their performance. Thank you to them for taking their time to take good care of me and at the end Jackie was helping me to push out my card with the candles and I unloaded into my trunk by myself but she did help me push it out so she was very friendly as well and great thank you so much Jackie.

ro
Review №9

Love everthing about this store

Wy
Review №10

If you love arts and crafts youll love this store, the staff are friendly, knowledgeable and if you dont know what to get started on theyll help you pick something great! Good selection, easy to find items, and the shop is in a great location.

Va
Review №11

Infinite crafting supplies, and I left with two toy horses. Made my toddler the happiest of souls. They have fun items to browse and their prices are pretty reasonable.

Ja
Review №12

The only thing that is missing is doll making supplies.

Ca
Review №13

A little on the pricey side but great staff and clean store.

He
Review №14

Love it. My go-to place for crafting supplies and inspiration to do more crafting.

De
Review №15

Able to find what I needed. Clerk was friendly and very helpful.

Mi
Review №16

Its great there! Have everything I need for my artistic needs!

Co
Review №17

Was not alot of customers so easy to safely distance, found what I was looking for and in and out in no time.

Ca
Review №18

Michaels aways has exactly what I need to successfully complete my projects.

Sa
Review №19

All the staff were absolutely Lovely and So helpful!!! Wonderful experience... Thank You!

Am
Review №20

Shelves are very bare. Nothing new or changed over yet. All Christmas clearance.

Tr
Review №21

What a huge variety of cool home decor!! Will be back!

Da
Review №22

They do such a great job framing my pictures.

He
Review №23

Friendly staff helped me find exactly what i needed

De
Review №24

Great framing!

Er
Review №25

Always a pleasure to shop here.

St
Review №26

Yesterday I was at this Michaels in my happy place but this white woman floor manager followed me the *entire* time. I was wearing a backpack, but they couldve had me check it at the door...Instead this woman stalked me my entire visit down every aisle- she wasnt even working. I wanted to call it out but I was outnumbered by all the other white ladies in there. So I took my 3 things and paid and left humiliated. I didnt even get to the glitters or the specialty paper I wanted. Michaels is my favorite store in the whole world but Im not coming back to this one 😞

Sh
Review №27

Great selection of wood items for painting.

Be
Review №28

Very friendly and helpful staff!!

Le
Review №29

They did a fantastic job completing a large framing project for us.

Ro
Review №30

Love there sale prices.Have every craft, painting needs from paints, canvases & easelsPlus other fun items.Crates & baskets.

Je
Review №31

Stock and selection is good, as always, but there never seems to be enough cashiers available and the checkout line is typically 5+ deep.

Em
Review №32

Everyone is super nice and super helpful. The cashiers are very friendly.

Mi
Review №33

Not to helpful. Kind of cranky. But check out people were awesome. Going to make my first chunky blanket.

Co
Review №34

Good store

DA
Review №35

It was great with this covid going around they are handling it smoothly,but everything was slow and backed up.

Mi
Review №36

Its doesnt have what Im looking for.

Su
Review №37

Not alot of product

G
Review №38

Very helpful staff!

Ma
Review №39

Great place to go for arts n crafts

Sa
Review №40

Nice layout but they didnt have the item we went to purchase in stock. GREAT selection of marked down Christmas items and for pets as well! Employees VERY gracious and friendly, welcoming. Will visit again!!

Ad
Review №41

Idk if shes manager or not but Charity was really nice. Please give her a raise. 😊

Br
Review №42

Except there needs to be more cashiers love this store

वि
Review №43

Its as expected, but not as good as the one in Eagan, doesnt have children centric stuff, no calligraphy pens either.. unfortunate.

An
Review №44

Awesome customer service from Leanne in the framing department!!!!!

Me
Review №45

Great selection and they keep most everything well stocked. Kind and courteous staff.

Kr
Review №46

I went in to purchase a frame and was helped by Raj. She was so so sweet and helpful. Even though I wasn’t getting a custom frame, she helped me look through many different prefab ones and helped me decide. She made sure that I got the 40% off coupon and helped me check the whole frame to make sure it was in perfect condition. Wish all customer service people were as kind and helpful!

Gr
Review №47

Beautiful store. Helpful workers

Ys
Review №48

I bought a ton of stuff and the cashier (without asking) just gave me a coupon! She was so nice and helpful.

Be
Review №49

Could have more product selection like website. Great service.

Ja
Review №50

There is quite the selection! Didnt buy anything though. 👍

De
Review №51

Hard to find someone to help me find what I was looking for.

Jo
Review №52

My favorite by far for craft stores

No
Review №53

I know the covid virus is changing the way we need to do things but when I have to call to verify that a product is in the store so that I can order it online where it tells me they have it, and the person I speak to tells me that they have 6 of the product Im looking for only for me to place the order wait 5 hours for it to tell me that it has been canceled because they dont have it is asinine. No other store during all of this is this terrible at comunicating

S
Review №54

Awesome craft store.

Am
Review №55

Extremely understocked on this visit for summer camp craft needs. However, well staffed with knowledgeable crew.

Br
Review №56

For arts and crafts, Michaels has everything you need. I go with my wife and no matter what project shes doing, we always find exactly what she needs. We have brought several pictures to their framing department and the staff have helped pick mats and frames and every picture we have had framed had turned out really nice.

Ja
Review №57

If youre creative and crafty this is the place to be, I get so excited about all the different projects that I dont know where to begin. Today they had a great sale on candles they had their large candles for $2. Great store for artists, their canvases are usually on sale.

Ti
Review №58

Staff not very helpful. Long lines

Ja
Review №59

No employees on the floor to help what I was looking for.

Da
Review №60

Great Michaels location! Good selection and good prices. The staff are very helpful and knowledgeable whenever you have a question or special need. Definitely worth a stop if youre in the area.

Gw
Review №61

The store is clean and well organized... I always find something that I need and the staff is very helpful. But I mostly come here for the classes! Bertie is amazing! She is helpful and encouraging and extremely knowledgeable about all Michaels products and how to use them. If youre trying to choose which Michaels to attend for a class, I strongly recommend coming here!

Lu
Review №62

It was fast and easy.

PI
Review №63

Do I really have to say anything? Awesome being an artist this is walleyworld for me. (Hehe like my reference there?)

Ke
Review №64

Didnt honor prices. Someone put wrong prices on yarn my wife wanted. Manager was quick to tear down display.

Jo
Review №65

Seth in custom frames is the absolute best!!!I’ll be back for sure!

Sc
Review №66

Michaels always has deals on art supplies and I enjoy shopping there

Me
Review №67

Such a great crafts store to walk around. Everyone at the store is very nice, you can tell customer service is important to them. Checking out the clearance sections is a must. They have great deals. Otherwise some things might be a little spendy

Ka
Review №68

Great craft store. Has just about any type of craft you are into. Large inventory. Staff friendly and very knowledgeable about placement of products in store. A little more expensive than other stores. But you are almost guaranteed to find what you are looking for. Wish they had more coupons.

Ni
Review №69

I had several employees help me. One seemed a little put off about helping me but the other woman was polite, professional, and helpful. She even went and got me a cart because my basket was full. Cashier was also very friendly. I couldnt find one thing i was looking for but didnt want to go back and ask the crabby woman. Overall pretty good.

Do
Review №70

Good place and selection. Prices were good! 4-Stars

Je
Review №71

Standard Michaels store. Has pretty much anything youll need for crafting projects. Employees are friendly and helpful.

my
Review №72

This Michaels is actually pretty small compared to many, but the staff are nice. I didnt have any trouble finding what I wanted and when I asked for a new poster board because the one they had was ripped, the staff was easy to find and found me a new one instantly. Always check online for coupons!

W
Review №73

Like always, I love going to Michaels. Michaels is the best place, to my mind, for picking up craft supplies. I went to Michaels to look for a funnel, and found some yarn and also a clearance item mark down 90% . I love it!

We
Review №74

Great store...needs updating. I usually drive the extra couple miles and go to the newer one east on highway 42 where the workers are a bit older and wiser and kinder. Nothing wrong with this store...I just prefer the other... I just went there to check inventory before ordering online since it was NOT out of my way

Pa
Review №75

Great pricing but always.long waits during checkouts

Ro
Review №76

Awesome staff. Helpful and knowledgeable.

Pa
Review №77

I was shopping for paper crafting items. 3 items rang up at full price that were supposed to be 70% off. The error was corrected and I was on my merry way.

Be
Review №78

Great selection and convenient location. We were looking for a bigger fabric selection so we were at the wrong store.

Ko
Review №79

Getting crafts before lockdown? Dont worry.

G.
Review №80

Well stocked with all the bits n bobs to make personal home decor or gifts for any occasion.

Ba
Review №81

They have so many great deals, and nice projects for the kiddos to keep them busy. And the big kids too, go check them out!

Ji
Review №82

Lots of interesting things here even for someone like me who is not crafty.

De
Review №83

Love Michaels but why compete with Hobby Lobby? You dont need to look like them. The 40% off is only good on full priced items. Or they discount the most expensive thing. Most things are on sale. 😁👍 Great place to get Prisma Colored Pencils.

Do
Review №84

I always find what I am looking for here. Surprised to already see Halloween stuff out. Clean store and very friendly cashiers.

Ja
Review №85

Alright customer service. Cashiers were kind of short with conversation. Decent selection of floss.

Sh
Review №86

Go early and it is a breeze... In and out

Ta
Review №87

Usually have just what Im looking for in stock, and usually helpful employees. One frustrating thing is their coupons often dont work because you cant stack them with sale items, so even if youre be better off with the coupon discount on the regular price, you can only get the sale price... I find its worth waiting for those things until they have a 20% off your entire purchase coupon then. There are also a few restrictions on the coupons, so be sure to check! Classes offered here are pretty good. Clearances after holidays are also often pretty good. Overall, I appreciate that they have almost anything I am looking for thats craft related.

Jo
Review №88

Very friendy and knowledgeable staff

Be
Review №89

Cheery environment. Love the selections. Had what I needed. Sales rep was excellent.

Gl
Review №90

My favorite store

Th
Review №91

Its a great place for arts and crafts stuff

tr
Review №92

I think its a great store but they never have what I need.

Ny
Review №93

The girl that helped me was so rude funny as he was the first person Ive been in close contact with in 4 weeks And she was rude wow

De
Review №94

Love love this store. Lots of great ideas.

Re
Review №95

I love micheals! I find all my products quickly with the app and know exactly which coupons to use. My supplies are always there and its wonderful.

Jo
Review №96

We were there for a birthday party. The staff was very helpful.

Kr
Review №97

Love the semi annual sale! Great deals, clean store, friendly and helpful staff.

Ma
Review №98

Always great service here.

Br
Review №99

Easy to get to and had what I needed.

Je
Review №100

I will give the older lady that works in the framing department 5 stars, but the long hair kid that was working the framing department yesterday is a rude doesnt help out. Acts like he better than you kid. Never go back if hes working . I would only go there if the older ladys working!!!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:13901 Aldrich Ave S, Burnsville, MN 55337, United States
  • Site:http://locations.michaels.com/mn/burnsville/8608/
  • Phone:+1 651-894-4119
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:10AM–7PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations