user
AutoZone Auto Parts
173 New Castle Rd, Butler, PA 16001, United States
Appearance
AutoZone Auto Parts
Comments
Br
Review №1

Michael R. Went above and beyond to help me. In my 30 +years doing my own work on cars was the most pleasant experience I have had at a parts store. Big thanks to Mike!!

Ca
Review №2

Needed a headlight bulb. It was installed in no time and I was on my way. Great experience!!

Br
Review №3

The gentleman was so helpful! I appreciate he gave me his full attention and found my solution. Thanks!!!

Ja
Review №4

Always has what I need, usually I can get in and out fast and if I need help, someone is always ready to assist.

gl
Review №5

They have decent prices

Sh
Review №6

This is my go to place! The staff is great & gave me such relief when they had the supplies/parts I needed. The man who installed my battery is a blessing & he took care of it in no time. Love this place & will continue to go there over any other place. Thanks guys!

Va
Review №7

Very friendly service. Helped me get wipers for my car and came out and put them on for me. Always helpful here😊

Ro
Review №8

Jonathan S took the time to replace my broken headlight. Thank you Jonathan.

An
Review №9

Very friendly and helpful replace the bulb in my car for me..

Ly
Review №10

Very helpful. Stopped for help with my brake light as im clueless. They not only got me the right light but also came out and replaced out for me! Very grateful!

An
Review №11

The employee who helped us was helpful, nice and patient. But the other employee there Michael R., he may be a manager, was rude to my husband and I as we were purchasing over $500 worth of parts. I have never had a problem here before but that was very upsetting.

MA
Review №12

Worst customer service I’ve ever had. Go to check out and the manager is on his cell phone Ignoring me for at least 3 minutes I stood there and he didn’t even acknowledge me. So I set my stuff down and walked out. This isn’t the first time this has happened either. Never will I go to this store again.

Ga
Review №13

Great help, always have what we need

Gl
Review №14

Didnt have what I was looking for but still a good parts store nonetheless

ma
Review №15

Went in to autozone today and Tommy hosack provided excellent customer service as I was able to assist in changing the axel shaft in my brothers jeep to be able to continue going off-road throughout the day

Jo
Review №16

Always reliable and if they dont have the parts theyre there in a day.

Ce
Review №17

The team really goes above & beyond! Tommy & John were amazing at helping me out and eventually an employee who happened to stop in on his day off even assisted and ended up solving the problem. Thanks so much guys!!!

Br
Review №18

Friendly staff. I go here because they genuinely try to help. (They are wrong sometimes but I cant blame them for that) No crazy sales tactics that you get at other auto parts stores. I could save 20 minutes going to an auto parts store closer to me but the extra drive is worth it.

Da
Review №19

Helped with battery install very professional.

Ma
Review №20

Over priced but very good products and a lot of different choices

L
Review №21

Bought windshield wipers and a battery for my key fob. The nice salesman replaced both for me, I didnt even have to ask.

Ja
Review №22

Good place to get your automotive parts but be sure to shop around. Their prices can be high on some items like all of their fluids. Transmission fluid was found $10.00 cheaper per gallon elsewhere.

Je
Review №23

My husband and I thought our weekend was ruined when the car didn’t start last evening. Luckily, we were able to jump it to get it started and get it to Autozone in Butler, PA.Johnathan offered excellent customer service, was able to diagnose our battery as needing replaced (had actually boiled over), and helped us select the right battery for our needs. He then replaced it for us in the parking lot!Thank you, Johnathan!

ge
Review №24

Not. Good

Ma
Review №25

Your site is ducked up dont let you shop for what your shopping for

Me
Review №26

Staff are great! Helped us with our parts we needed for our California van!

La
Review №27

Good fast service

De
Review №28

I was originally using store 2994 in Connellsville. Ive since moved up to Butler and now use their store exclusively. They are always very professional and friendly. Love this store and would highly recommend to anyone looking for the right parts to fix their car/truck..

Ma
Review №29

Awesome place to buy tow straps

Gr
Review №30

Great

To
Review №31

Advance auto is more reasonable pocket wise on some things

Ka
Review №32

Very professional, kind, and helpful.

SN
Review №33

Didnt have the bulb I needed. Licence plate bulbs were 11.99 at Auto Zone?! The exact same bulbs were 1.99 at Rural King.

Ma
Review №34

Been shopping there for a long time.. always have friendly, informative service... good group of employees!

Jo
Review №35

Quality name brand and aftermarket auto parts at fair prices. Excellent value and selection. The staff is knowledgeable and helpful. If they dont have it, they will find it for you. A great place to buy auto parts!

Ed
Review №36

Had my parts but employees werent very knowledgeable

Ge
Review №37

John SExcellent customer service I highly recommend Jon in this location

Cu
Review №38

Always more then helpful. Jason hooked me up with a loaner tool that made my job much easier. The staff is always competent and willing to go the extra mile to help.

mi
Review №39

The guy who was working behind the counter went above and beyond, he went back to dig around to find me some antifreeze, apparently there was a antifreeze recall. Anyway great job!

Ma
Review №40

Had to make a few visits there but they have a decent selection. . Alot of high prices, was shocked to see that a radiator cooler was more expensive than dealership price! Good people.

Jo
Review №41

Found what I needed quickly. Asked employee to verify fitment for my vehicle, which he did expediently. Staff was professional and friendly.

Da
Review №42

Awesome store

Sh
Review №43

When their parts say lifetime they say they will warranty them for as long as you own the car. They do for brakes because Ive been getting them at auto zone for a long time. Now to find out about more parts..

Te
Review №44

Always very helpful and courteousKudos and thank you to Michael Reed

Br
Review №45

Excellent and responsive service. Quickly handled a warranty and replacement on a new battery. Very friendly and helpful people there.

Bo
Review №46

Better then Advance auto

Ma
Review №47

Great Service and help as always.

Es
Review №48

They were very helpful, respectful and made sure I left with the right parts. My husband had ordered the wrong parts over the phone, but when I brought the old parts with me they very quickly found the matching replacement parts.

C
Review №49

Very professional and kind. Helped me with the parts I needed and changed my headlights. The sales rep. Went above and beyond! Ty!

Je
Review №50

Every time i go here they give me the wrong thing! this time it cost me not only time and lost wages it cost me more money for replacement parts the wrong parts screwed up! think this is the last straw for this store!

He
Review №51

Very friendly and helpful. Had a guy fix my mirror for free, he would not expect a tip.

Tr
Review №52

They cant come to the car but tell you how to use the machine

Mi
Review №53

I love the guys in Auto Zone I go in there so much they dont even ask me if they can help me anymore lol. I think I know the store better than they do.

me
Review №54

Vary nice people helped me with with everything i needed showed me diagrams to make sure im ordering the right parts

Ob
Review №55

The guy at the desk was super helpful he even went with me to the car to make sure I was getting the right Fluid type

Sa
Review №56

Didnt have the part I needed. I got it ordered. Didnt arrive in time. I had to wait 2 weeks for this part. Finally the part arrived only to cost me more money. So I paid it only because I needed my vehicle to work properly.

St
Review №57

Had what I needed, knowledgeable staff helped get me in and out quickly.

Br
Review №58

Took my car to two well known garages for a repair... without success,,,,went to Auto Zone, spoke with the manager John M ....he diagnosed and fixed the problem within 15 minutes!! Thank You John!

Ja
Review №59

Good location. Good inventory and selection. Helpful staff.

Le
Review №60

Always looking for parts

Cu
Review №61

Very courteous

Za
Review №62

The staff is helpful to provide free readouts for check engine lights.

da
Review №63

Was stuck while traveling and needed jumper cables. The staff was exceptionally helpful

Me
Review №64

Knowledgeable workers that will help you find what you need.

Da
Review №65

Friendly staff. Found everything I needed to get the job done. Thanks

La
Review №66

No one delivers like autozone. The associates are knowledgeable and helpful and they always have what I need and if a part isnt available in the store then they make sure its ordered promptly.

Au
Review №67

Always have what we need. Love AutoZone!

Ti
Review №68

Very Nice People.. they will help you as much as they can

Da
Review №69

Help was good and in a timely manner. Salesperson was nice.

Mi
Review №70

I call and talk to this guy all day all day that I needed pad for 2015 Hyundai Elantra and this guy give me 2015 Hyundai sonata pads my pad r shot and its Sunday so they were close couldnt even take the stuff back I had to payy guy for today and I going to have to paid him tomorrow AutoZone you r costing more more. Make sure make sure everyone make sure you check everything u get here.

Me
Review №71

Not a bad visit. Maybe it really is challenging

Wi
Review №72

Friendly helpful staff

Fr
Review №73

Very knowledgeable and good prices. #Value

El
Review №74

Service was excellent, replaced dead battery and had me back on road in no time. Thanks !

Ky
Review №75

Good fast service always trying to help you find a deal

De
Review №76

Great place to get parts nolageable staff

JB
Review №77

Excellent service. They had everything I needed and didnt treat me like a dumb girl.

Me
Review №78

Horrible place to go. The staff is incompetent and rude. GO TO ADVANCED AUTO

Ko
Review №79

Great service! Always a helping hand!

Li
Review №80

Always helpful and answered all my questions

je
Review №81

Good service good prices

Je
Review №82

Had all Iparts for 2 cars i needed in stock

tr
Review №83

The Cherry Bomb CATY-Convertor they blow the insides out after thousand miles!!!! Then Auto Zone Saids it your falut.which you know its the Products falut were they were made at!!!

Ro
Review №84

Staff is always friendly and willing to help

Bo
Review №85

Very helpful in purchasing correct parts

Ma
Review №86

Take your parts with you and match them up!

Ja
Review №87

Great people to help you out

Ga
Review №88

Graet costumer service.

Bo
Review №89

Decent prices, good people.

An
Review №90

Customer service is not their best attribute, and the brakes they sell you only fit its the second Tuesday of the week.

Ro
Review №91

Good people

Ke
Review №92

Knowledgable staff

Ra
Review №93

Great customer service

sh
Review №94

Werent open on time. Had to wait even longer in my car. Who doesnt open on time?

gi
Review №95

Very nice, helpful, and friendly

Ni
Review №96

Very helpful staff.

ta
Review №97

Helped us replace back up bulb, price was o.k.

Dy
Review №98

Trys to push expensive things on us

ri
Review №99

Great people very helpful

ja
Review №100

Walked in, saw a line about 6 people long, saw one employee helping one customer at the counter holding his head up with one hand and the other hand on the keyboard, turned around...walked out...Too much chinese stuff.

Information
7 Photos
100 Comments
4.3 Rating
  • Address:173 New Castle Rd, Butler, PA 16001, United States
  • Site:https://autozone.com/locations/pa/butler/173-new-castle-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1851&y_source=1_MjQ3MDg1Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 724-282-0911
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations