We were just south of Cadillac when we had issues with the secondary clutch on one of the sleds in our group this weekend. Found Martin Powersports on Google so we rode the sled there to see if they had parts. Doug looked at the clutch and found that it was beyond repair but reassured us that he was going to do what he could to get us back up and running. He was able to find a used clutch that that needed just a little bit of cleaning and would get us by. While we waiting on the clutch to get cleaned, we saw numerous happy customers come and go out of the shop. I don’t think there was one person who he didn’t know by name. We really appreciated the time he took to help where most places I’ve been to in the past would have seen us as an inconvenience and turned us away.
I work for a dealer in northern indiana one of my customers had fouled spark plugs on his brand new sidewinder. And these folks got him up and running late saturday evening. Great job of taking care of out of towners. Good people
Friendly and very helpful
Excellent place staff and owner very helpful
Make sure they verify your parts fit your unit not just say yeah I think they fit.
Great customer service.
Best ever
Nice fellas
Helpful friendly staff
This place is great had a belt blowout on the trail . I told them my situation and the owner drove a belt to me 15miles away on a Friday afternoon. That’s awesome service! Thank you
Super helpful staff!
Up in Cadillac for a weeklong snowmobile trip and these guys are great always going out of their way and if we ever need them we can give Them a call 24/7 365, One of their employees sat on the phone for 30 minutes trying to help us find a part in anyway shape or form. All-around a great shop to go to definitely go to them for parts and any maintenance.
Service was great and they had the part that I needed!
Very helpful, informative,and a friendly staff.
In cadillac for a week and everyday I went there and they were the best service I had.. Guy stayed on the phone for a hour till they got me what I needed.the Next day they came out and fixed my sled with no charge. Awesome guys care about there customers
Best place, very helpful and friendly, low prices
Knowledgeable staff assisted me in finding the right parts I needed to fix an old snowmobile.
Ive been stopping in Martin Powersports just south of Cadillac for years for all the little things Ive needed for my toys. Their usually busy, thats a good sign but I never really got a chance to get to know them. I just took a sled in to get it worked on. Even though it was crowded on a Saturday afternoon, they took the time to talk with me and looked it over and called me the next business day. The truth is, I had my eye on a new snowmobile and they happened to have just what I wanted. The next day Doug Martin called me back and made me a great deal to get me into the new one and out of my old one. Its hard to tell what youre going to get when you walk into a small business and there is a crowd taking up there time. I will tell you, trust them and give them a chance, I did and Im a happy long term customer.
Helpful staff
Called and got on the web, and they claim to be an oem snowmobile dealer and they are not.To far to drive for lies.
Staff was a big help in pointing me to the gear that I wanted and needed
Excellent service and they have everything I need for my snowmobile.
Service completed as promised. You might want to talk to your female clients not just wait for the man to arrive.
Service was great, good prices, and very friendly.
We live in Chicago and have a place in Cadillac with our water toys. Martin Powersports has always gone out of their way to help us (educating us on our waverunners, helping us with maintenance & winterization, etc.), and just being an all-around group of great guys who truly care about their customers. Their honor and integrity are beyond reproach! I wouldnt take my toys to any other place.
Friendly..great people great services
Best place in cadillac hands down
Very nice staff and helpful
The best sales and services around
If they dont have what you need they will order it. Even if its oem
Ive never been here but family has
Theyre a bunch of butchers and hacks I took my snowmobile there they had to try to fix it three different times goes to show what kind of experience the public is dealing with wouldnt do business with them if I was having a heart attack and he had a defibrillator on hand dont sell your snowmobile to him either he will offer you crap for it dont understand how hes still in business
Quality work and good prices
Top notch mechanics
Helpful and knowledgeable.
Good service.
Awsome service
Helpful people.