Dr. Cook is always enjoyable to visit with during my appointments- and thorough with his explanations of findings during the exam. My 5 yr old had his first eye exam with Dr. Cook as well- he was patient with my otherwise fidgety child! And left saying he had fun!

Very friendly. Great people to deal with

Dr Cook is personable, professional without being condescending or egocentric. It is always like visiting an old friend when you go. The staff is professional yet casual, friendly and knowledgeable. You are treated like you are their only patient. Im so happy I found Dr. Cook and Family Eye Care Associates.

Switching from glasses to contact lens has been a challenge for me, but it was something I wanted to try. Dr. Cook and the professional staff at Family Eye Care have been amazing. From ordering contacts to guiding me on how to best use them, this staff has the patience of saints. I highly recommend Family Eye Care for anyone who has vision needs.

Stopped in to look at glasses. The girl working came and told me . Your insurance changed . You can come back when you find out if you have coverage. I said I’ve been a patient for 20 yrs . It didn’t matter I was asked to leave. I do have coverage but I won’t be back . No one should be treated like that .

I have used this place each year for past 3-4 years. Always a problem with my prescription, frames and now insurance. I had to use them because they accept my eye insurance. The customer service has been the biggest issue. No matter the problem they will try and make you feel as if it’s you. Glasses are a tricky thing and these folks use that against you. Quick story of one visit: I had an eye exam and used my own frames, out of pocket was over $300 for lenses only. This is with insurance and Medicare. So sad but yes I will use a Walmart instead. If I must pay $300 a visit at family eye care what good is insurance?

No miscommunication ‼️ Your staff was rude ‼️

I had a Great experience with Family eye Care. I had put off getting new glasses for several years and finally decided to go with them. The girls were friendly and nice (especially Sara) and my glasses are perfect! I can see again! The doctor was very nice and did a thorough exam. Im happy with my experience!

Always friendly, never pretentious, very helpful and understanding. When I had limited insurance they were good about services that I didnt need. Now I have great insurance and they still look out for what I actually need and do not take advantage. That means that care about me, not what they get out of it.

Felt rushed, and has a very limited selection of affordable frames.