Staff were nice and even though busy, takes time to help if needed

I ordered 3 pairs of Levis to be delivered to the store and waited 11 days for delivery. I opened the bag at the store and found 1 pair of jeans but charging me for 3 pairs. The clerk was very helpful and ordered the additional 2 pairs for me while I waited. Staff filling orders need to pay attention and get the orders correct. The store clerk earned 5 stars but the people filling orders earned -0-. Glad I checked my order before leaving the store.

Good sales, wish they werent closing!

Too bad they are closing. Very nice & durable clothing.

JCPenney has been my go-to store for clothing for 50 years. Great store!

This is a small town store, so its very small with a limited selection, this is not a giant Dept store like a mall. There is a large counter for catolog/online deliveries to be picked up in the back.But the folks are pleasant and what they do have in stock, as far as mens clothing, is decently priced and good quality.

Awesome Place To Shop In Cadillac... You Heard It First From Ya Boy... Sir STROH... Checkout The Blazer I Purchased From Cadillac, MI JCPENNEY...I Wore It For My Radio Interview At z93 To Promote My Newest Single Titled FRAGILE HEARTS...

They have a decent clearance area in the back. Good sales, do not forget your coupon, they dont keep extras.

I love my JCP store. It is my favorite store in Cadillac. I usually come out with 2 bags stuffed to the gills for under $100. Quality clothing...GREAT prices and always coupons available!!!!

Excellent sales today! Things are not very well organized and the isles are very narrow but still a great trip.

Its going out of business. Good deals but tiny location

Am always greeted at the door. The sales are great and always seem as if they are on going. The staff is pretty friendly and always willing to help if you have questions or if you need anything.

Excellent service. I love shopping here. I always get good deals. High quality clothes.

They have good clothes for great prices

Closing sales not the greatest, but I did find some good buys

Fitting rooms had dust bunnies big enough to actually be bunnies. . Aisles are so narrow its difficult to get the shopping cart down through them. When I complained about the fitting rooms, the gal says,Well Im not here every day. On a positive note, they do have huge amounts of things marked down. I didnt buy anything though.

Prices are a bit high. Clearance is the way to go. Our cashier was extremely helpful going above and beyond!

Need better clearance deals also dont need to be so expensive on clearance when checking out . Not happy

Cadillacs Jcpenney is amazing, great customer service and someone is always willing to answer questions.

So sad to see the last of pur local JC Penney 😞

There closing prices were not cheap 75 percentage off of items was still expensive not a good deal

Nobody asked if they could assist us. We were unsure of prices. Checkout was quick and easy. Cashier was efficient.

I had a return and they took care of it with no questions and I bought 2 more shirts With the help of a sales clerk who was able to take measurements for a good fit

Single one stop shop for everything fashion. There are a couple other good clothing outlets in the area but nothing ever comes close to Penneys. The best sales on clothes in the whole area, the finest jewelry for the best prices anywhere around, nothing will ever come close to comparing to this store. JCPenney will reign best in fashion and gifts for years to come, because they know how to treat their customers. Friendly staff, awesome rewards program and killer deals on everything in the store. If the item you are looking for isnt on sale on that specific day, there is bound to be something else on clearance or on a big sale that you find in the store that you cannot live without. Simply the only place for miles around with deals like this, and the class of Penneys.

Great prices for a store that is closing.

First time there. Wish they had a better selection of plus sizes and wide shoes. Nice store and friendly people

Always friendly service and always greeted when I walk in the door. Great sales too!! :)

Love this store. Classic.... jcpenny is a consistent great clothing, home, appliance store!

Needs updates too their culture and clothes. Kind of like the 90s in there. Clean and maintained though.

Pretty disappointed that the Cadillac store is closing. This is one of few places that carry my size pants.

Always fun to visit. Have great sales. Parking very good. Clerks are very kind and helpful.

Lots of nice clothes on clearance, Ill be back

The woman at the counter I asked for help got realy rude with the younger girl working there. very unprofessional. A name brand quality clothing store. Also has shoes.

Going out if bussines sale prices higher then there normal sale prices what a joke

A challenging place for handicapped people to be in, better for us to shop online.

Amanda was GREAT!! Very helpful, and went out of her way to help me find things!! There was a lot of sales and great deals!!

Whats up with the skinny Jean trend? Bring back bell bottoms! No one is super helpful, you have to greet them. Sales are not really sales, because they mark up prices then give you buy one get one.

Love the Cadillac MI JCP! Clothes and shoes I love to wear. Super friendly, helpful staff.

Always find great clothes at clearance prices

Should have stopped here 1st! nice neat but fully Loaded with goodies, clothing, shoes, jewelry, Satchels, large sizes, lower than low prices... :)

Small store but friendly service

Like JCPenney, pricey in some area communities, sorry. Would like to continue to shop there. Down to couple times a year. Good quality.

I returned an item and was treated with courtesy.

We went here to find a ring jacket. The saleswoman was very patient and helpful which was much appreciated.

Handed out coupons at the door was not sure if I could use it on the name brand item I bought and instead of being told politely that I couldnt use it she scoffed at me and said you cant use that on this item with an attitude will not be back

I wish they were not closibg

Very helpful staff. Great prices!

I like shopping here. The staff are friendly and helpful.

They got some real good deals in JCPenneys just have to shop around really nice people that work with you on finding what you want

The store carries nice merchandise but the prices are usually high and its over crowded sometimes. Sometimes offers good deals through coupons but I dont shop here regularly because of the prices.

This is my Store I love to go there. Very friendly

Good place to try on clothes. Always clean and staff is friendly.

For going out of business sale it was still rather pricey...

Always love their out of season sales and the customer service was beyond exceptional.

Friendly staff, good sales.

My go to clothing store! They have styles for everyone. I wear modest apparel and love that JCPenney carries a modest wardrobe.

Love the employees. Love shopping here, always good deals

Terrific! They had everything I needed!!!

A good place to buy quality and value made in America thank God for the USA

Excellent sales! Good customer service.

Awesome deals n staff was as well.

Great place to shop! Staff is very friendly and helpful.

I absolutely love the employees here even the manager is lovely. Super helpful super nice. Smaller jcpenny but it is cadillac.

This place closed down here in Cadillac MI

You can still find quite a few good deals here. Most people dont think to check JCP, but it is a good stop.

Can never find items in my size. They always want me to order. If I wanted to order I would just go online

Was quick and easy to get item I wanted

Found items I wanted good prices.

Sorry to see it is closing. 😖

Never buy jewelry from them!!! They have had my wedding rings just as much as I have!!! 😡. I get so sick of their excuses!! Thank god my husband bought the lifetime warranty 😡.

Great prices clean

Im truly happy when i walk in im greeted and they have helped me big time when i didnt have a whole lotta clue what i was getting lol, love this store and the people that work there!!!!!!!

Good deals ..helpful staff

Closing soon, and items are 60% off!

Helpful and courteious sales people, even while extremly busy

Very good selection of clothing good customer service

They only charged me

Always a pleasure to visit and people are always great.

Going out of business sale

Has a good selection of clothes.

I mostly order online. There are more choices there. However, delivery time is about two weeks. That area needs inprovment.

Customer service very helpful.

Clean and organized and the staff was beyond helpful and courteous!

Ok. Sale prices are good staff ok. Regular prices kind of high.

Very freindly and helpful staff!

I love JCP!

Great deals on clearance prices.I was happy to see the Cadillac store finally get some shopping carts.Even the bags with wheels are better then dragging a bag around maybe they will get some of them next.

I hardly shop here. Their jewelry department is where I go.

Very nice clothes...good value!!

So glad theres a JCPenney in Cadillac. Great quality & great prices!

Sales people are always polite and willing to help

Well, they have good merchandise, and good deals.

Like the variety of clothing and merchandise.. can never find any workers I the store. Like EVER..

Helpful and friendly associates. Difficult to locate.

Typical Pennys store, no particular or extra effort to assist

Selection is not good, and employees are not very helpfull

Great staff.

Very nice assistance in the store.

Cindy Helped me make the most out of my coupons and find exactly what I needed.

I got everything I needed on sale buy one get one free is how much I saved. Two Levis and 2 bras.