Pretty cool place. Havent been in before but the prices seem a lot better than other spots. Got a ton of pellets at a fair price. I like the pro pellet, seems to burn better and longer. They have goat food cheaper than what I was getting it for. Think I found my new spot. Nice clean store, friendly folks workin there. Thanks.
Great place for everything you need or want for your homestead
Great variety of items all in one place! Staff is always friendly and helpful.
Really like the store. Its clean and has things big box store dont.Needs more people working.
Liked their site but needed more details of product at my store.
The level of service has gone up and the store now looks like they have a lot of product in stock instead of empty.
Went to pickup bushel baskets and the staff was very helpful with some garden questions
Found some good deals today. Thank you
Great selection of alcoholic beverages! Wonderful fresh baked pizza, pretzels and sweet treats! Wonderful staff.
Worth every step to get to it and more
They never called to tell me my rain check item was in
I and my dog like the good prices.
I shop here very often and they usually have everything I need as well as friendly helpful staff.
Very respectful staff that will do all they can to help.
Store is clean and Staff are helpful. It is your normal Family Farm and Home.
Great store... decent prices
The chicks at the Cadillac store are straight run but mine are 9 weeks old now and healthy. Im very pleased.
Love this store. Employees are normally vary helpful an they always have what Im looking for.
Love the products, just wish they could keep up with demand. It seems like theyre out of stock on at least one thing every time I go.
Clean place, prices fairly reasonable, friendly staff.
Even though they arent my main feed supply store for the farm, every visit I do make they have always been well stocked and had the feed or other items I needed. Wide variety of birds in the spring as well, great place to pick some up!
Black Friday afternoon. No prices on many things. Decided the wait was not worth the unmarked items. Also had several people working the service desk but 2 individuals wouldnt acknowledge that I needed their help at the weapon counter. Lady that I finally got her attention was very helpful & knowledgeable.
Was a decent store. Seems to have gone down hill. Alot of school age employees, not very knowledgeable, and service has become quiet rude.
Good service. Selection varies. Seasonal items seem to be done before the season youd buy them in is upon us. Like the firearm availability here.
Great place for all your farm and gardening needs.
This place is clean, friendly staff, they had what I needed.
We got two bunnies from Family Farm And Home. They are so cute and absolutely great. They were healthy and adapted really well to our home. The employee who helped us with our bunnies was great. She was friendly and knowledgeable. Great customer service and attention to detail.
Better prices on some things than other places. Well stocked
The only place to get good prices on feed
Best place for good dog food huge selection
Very nice and clean. Had some different items I hadnt seen in others.
Have the stuff I needed and was the only store in town that had it.
Asked a clerk, Wheres your 1/4 fuel line. Looks at me while twirling a ax handle whatevers on the shelf his reply. Employee just there for a check. Where the hell do they find these people?
They have a nice selection at this store and almost always have what I need. However I do feel like the customer service workers there are pretty aloof. There was am excellent younger lady who used to help me but I havent seen her around there in a while. Thats too bad her type of customer service kept me coming back time and again.
Very clean and well stocked and great staff
Big, busy store.
Friendly employees and great pricing. We get all our animals feed there.
Decent place very pro 2A
I absoulty love the customer service that I get from Family Farm and Home. They are always friendly and always are there to help. Bottom line...I love this store and its employees!
Everyone is very helpful ... Just ask they will get it figured out or send you in the right direction.
Interacted by phone.
Everything you need for your homestead and great service to match
Very clean and great prices
Good selection of gear, and have had great luck with the live blueberry bushes I purchased there.
I went into this store for the first time a couple of years ago to buy pellets for my pellet stove when everybody else around was sold out. Not only did they have pellets available for me to take home that day, they also were able to order more for me, by the ton. Very competitive pricing and knowledgeable staff.
Always very friendly and kind and always have what I need for my animals
A nice place to buy what you didnt know you needed! Lots of tools, farm equipment, animal supplies, etc...
This is a Terrific location, Next to Goodwill Store.Customer Service is somewhat slow
Great place and great people
Good price great service but just didnt have what I needed
Very helpful and pleasant.
Decent store.
Too many people working there with no knowledge of the products
Will stocked store
Out of product. Wanted to gives us a rain check. I dont do rain checks.
They have a wide assortment of products. Farm equipment, farm animal feed, equipment, fencing, pet food, automotive products and services. Ive had wonderful experience with customer service. Ive used online shopping and pick up, that worked well.
Very good selection of bird feeders and feeds, clothing and tools.
Great place
Good place to shop although I dont go there often.
It is really rough getting customer service in this location regularly. Once you find someone they are pretty good and try hard. Not enough employees? The store is clean, but being visually and physically impaired plus the lack of personnel tends to keep me away. Also prices are very difficult to locate and are not consistently placed. I dont like toting things to the front to get prices!
No help at the register, backed up 8 people deep. Customer service lacking big time
Always feel welcome, helpful employees and usually have just what you need.
Gift card buyers beware!!!! Do not purchase gift cards! For Christmas last year, my dad bought me 2 $50 gift cards from Family Farm & Home. I dont normally buy things from this store but I do have a pellet stove so I decided to use my gift cards to buy pellets. I have used both of them at different FFH stores (mainly Alma) and they worked just fine. I decided to use my remaining balance of 19.04 on one and $34 on the other, on 10 bags of pellets. The first gift card worked no problem, the second one kept reading card read error. The cashier said there wasnt anything she could do. There is a number on the back of every gift card but she said she couldnt type anything in. I asked to speak to a manager but the not very friendly cashier said she was on a fork lift and refused to call her. I have never had such rude service any where. All I wanted to do was use up my gift card. I wanted to wait for the manager but the cashier, growing very impatient, made me very uncomfortable so my fiance paid the remaining balance, apologize to the other customers for the wait and we left the store. I will never be back.
I went out to find flowers for my gardens and Family Farm & Home had such a great selection I was very pleased! I needed help selecting the correct plants that would work with my areas and they knew exactly which ones would grow the best for me! Thank you Family Farm & Home.
Family farm and home is a place you can get most farm supplies, from feed to electric fences to parts for your tractor or log splitter. Unlike Tractor Supply the people at Family Farm and Home make an effort to have someone on the floor to assist the customers in their needs. In this day and age when companies try to run a business with as few people as possible, Family Farm and Home still goes above and beyond in customer service
Nice store. Friendly people.
The Family Farm & Home in Cadillac is always well stocked, easy to navigate and the help is always friendly.
Great selection of tools and workwear
Friendly and knowledgeable staff. Prices keep going up even though it seems nothing should or has caused feed prices to rise. We started raising poultry 3 years ago at which time layer feed and scratch grain were 6.99 and 5.69 now both are just shy of 10.00 same with the whole and cracked corn that was 3.99 and now its 6.99 and 5.49 this is for the cheapest brand Armana (?sp?) They have since changed the brand name to American sprirt or something like that. I wish there were cheaper alternatives for feed
Great to find out they sold wood pellets. And they deliver. Pellets are the right size. Not 1 and a half inches long and clog the feeder. We will come back for more.
Best place to go for food for pets
Overall I like this store. They have a good variety of items for all different animal care. Stock is inconsistent though, meaning just because you find something there on one trip doesnt mean theyll have it when you run out. Also, some of the managers and most of sales associates need customer service training because they are just rude.
Very clean store and friendly employees!!
Love shopping here buy many toys and treats for my dogs
The store in general is filthy. Theres dust on just about every shelf and item. The staff is pretty decent. A couple of them are very rude. They do price match which is the best thing they do there. Their rewards program sucks. I have spent thousands there and I have only received one $5.00 off coupon since they started it and it has a expiration date, so if you dont use it, you lose it, which in my book, is not right at all. With all of the negatives I would not recommend this store to anyone.
Great place to get puppies shots and many other items 🤩
I think they have a better selection than Tractor Supply
Decent prices easy in and out
This place is great. They sell the same stuff as tractor supply but at half the price.
A lot of nice people very helpful and get stuff pretty reasonable theyve got just about anything that you need
It took 3 trips to get the right chicks. The last employees new what were trying to buy. The first one we delt with needs more training in the chick department.
Wonderful helpful staff. Always ready to help!
A nice change compared to other similar stores.
Very impressed with the store! Prices are good. I will be back!
The store was clean and it was easy to find what I was looking for. They had good prices and a wide variety of merchandise.
Friendly staff!
Love the stuff n people there.
One of my favorite stores
Staff is extremely helpful and their selection is great.
My dog loves coming here and they have really good deals
Great variety of goods. Steeles as well as Farm needs and other General needs for the family including lots of different clothes socks
Great customer service would recommend your store to everyone that i know
Great service
Every time I visit this store its a pleasure. Ive had to make various emergency visits over the years and theyve always had what I need. The store is clean and open, the staff is always friendly and helpful! I wish they stocked more smaller workboot sizes but they can order them.
They always are nice and helpful
Cashiers are not very helpful. Never can find any other employees in that store.
Really good deals on tool tryout days
Allways have what I need