I just went for my package at the UPS access point...I had to update my review once I saw this reply regarding not being UPS. I was being nice by mentioning the one thing that was good about this place. I hope your petty comment helps you stay in business. God bless...

Really ghetto.very slow.Then theyll have you waiting thinking there in the back when actually they had to leave the store to go get your product..Camp Jackson is actually better than route 3

Trustworthy work on my new phone that I damaged just before getting my protective case.

I went into the store on 5/14/2021 to transfer services from Verizon Wireless to Metro on FOUR phones. The guy charged me for activation fees of $23.00 PER phone and attempted to charge $15.00 for a sim card PER phone. I questioned why it was $15.00 for a sim card when it was $10.00 online. He agreed then to charge me $10.00. Upon leaving the store I did not feel as if I was charged correctly. I contacted customer support and spoke with a supervisor and they put in a request for call back from corporate. I called Fairview Heights location to discuss what they would have charged me and they said if I brought my own phone there is no activation fee when switching. I went back up to the store and the little short man with dark brown hair refused to speak with me about the activation fees of which he had the girl charge me. THAT TELLS YOU RIGHT THERE WHAT HE HAS BEEN DOING TO CUSTOMERS! The girl just got an attitude (LOL) and refunded me the activation fee.8:30 p.m. the same night I received a call from corporate (Stephanie) apologizing and after explaining the issue again she immediately said when you bring your own phone and transfer service over there is no activation fees and currently there is a promotion for a REBATE of the price of the sim cards. Stephanie double checked to see if that promotion was applied and to no surprise it wasnt. So, Stephanie applied the rebate for the sim cards and I will see this reflected on my next bill. In addition, she explained to me that my bill will now be $100.00 a month for my four lines instead of $120.00 :). Lastly, she corrected my security questions and account pin of which I was never asked upon being a new customer. Stephanie said she put my complaint into the regional director thats over the local store. DO NOT LET THEM OVER CHARGE YOU!!!!!!!!!!

Phone store that has 3 or 4 phones in stock to choose from isnt a very good store and thats all I have to say.

Fri, 16 Apr 21They REALLY, REALLY know their stuff!!!!They helped out a guy who was getting alot of feedback from his cars stereo.He gave them the cars keys, they took it to the back and waa--lah!!!!!!They brought it back soundingG-R-E-A-T!!!!! NO MORE FEEDBACK AND SOUNDING BETTER THAN BEFORE!!!!!!!

They are Professionals... Ive never been disappointed when I needed help with cell services.

The phone place is ok but dont let the audio fool you he needs to cut his prices in half cause the work he does most can do on there own along with the mess ups that come with it

I bought a Soundstream stereo with Bluetooth DVD/CD/Radio and back up camera on 11/29/2019. Their employee broke my OEM radio instrument panel center when attempting to remove it and my factory radio to install the Soundstream stereo on 12/21/2019. I was told they would buy me a new OEM instrument panel center and install it. As of today, 1/9/2020 they have not replaced my OEM radio instrument panel center they have broken and now theyre not answering or returning my phone calls. Im also having issues with the radio and Bluetooth.

Friendly knowledge staff. Great discounts. They saved me from spending over $100 more.

I DONT RECOMMEND DOING BUSINESS WITH THEM MY PATIENCE HAS RAN OUTTook my iPhone 8 Plus there to get the ear speaker replaced, they cracked my original oem screen (doing the process of disassembling the phone) and replaced it with a cheap knock off Chinese screen therefore it made my phone defective and unusable and beyond repair, they have my phone for exactly 19 days and counting, they constantly give me the run around, they constantly ignore my phone calls and everytime I go up there they give me a sob story or tell me another lieTHEY USE CHEAP COUNTERFEIT PARTSUpdate... Its been 26 days(April 6th) without my iPhone looks like Im gonna have the police involved and report them to the Better Business Bureau

Metro PCS! Pay phone bills. Get phones and tablets repaired. Issa and Laith know their stuff and wont push you to spend what you dont need. George does vehicle radio speakers tvs and graphics. Abed is magic under the hood. They are my Brothers. Just be cool

I bought a radio from this place and keep having issues with it, so many people have came in to complain about defected phones and radios while I was in the store. The radio I bought was defected but they are saying they cant replace it they can only try to fix it. I have came to get it fixed 3 times and it works fine for a day or two then back to defects. I feel they must be selling bad products.

Friendly people they know what theyre doing great cell phone service/car audio specialist

Good phones & sound systems.

Come check us out. You will be pleased for sure

Their okay

I took my phone there to have a screen repaired and they damaged the phone the phone has scratches all over it it was brand new before they got their hands on it and its green that they put on it when I go to a white screen you can see water marks on the screen and now my phone charges slowly it wont quick charge I will never go there again

Its good too

Best place ever

Cheap repairs but takes forever getting it back to you.

Its ok

They fix any cell phone

Cool