The ladies up front have always been very helpful and almost always have a great smile and happy greetings. All people are very helpful in this store.
Ive always loved this store. Its a home fave. Every one is family here. Very helpful and knowledgeable about products, from feed to belts.
Great employees and they have everything you need for country and outdoor activities
Staff was great at helping me find some boots for my son. Love D&B selections. Pricing was better than right from the company.
I had a bad experience at the Nampa D&B location so I decided to try the Caldwell one instead. They did not disappoint.I was searching for some common lawn maintenance things and the employee named Leslie helped me with everything, literally EVERYTHING. She took me to all of the departments that I needed and discussed price per value, recommendations, instructions, and she also helped me load everything into my truck. I was BLOWN AWAY!Customer service like that is hard to find and if I ever need anything at D&B again I will definitely be going back to this location.
The people that work there are friendly and outstanding willing and ready to help you, although in the past 2 years buying their veggies have been very disappointing. I buy things that say one thing and something else comes up, I wish they were more accurate on there vegetable packs two years of this is my limit of purchasing them.
I found just what I needed and everyone was so quick to help me find what I needed .Thank you D & B in Caldwell. I like shopping there for pet supplies and they also have a good variety of so many things...I highly recommend if you havent shopped there .....go now... Its Rodeo time ..and they have western wear too.....
As they have alot of stuff they didnt have a very good supply of cowboy hats pr cowboy boots for boys
I thought a couple of months before posting this. I bought two Stihl chainsaws earlier that morning. They would run fine for about 20 minutes of use and then you could not start either. Took them back about 4 hours later. They ran them and said there was no problem. I said no, they both will not start after 20 minutes of use. They said, we will send them out to get fixed and we should get them back in two weeks. I said no, I need them today, that is why I bought to new saws. Employee went into the back after I insisted money back or exchange and MANAGER said give him his money back and do not exchange. They made me feel like a liar and a con-artist. I have shopped D and B for 53 years and will continue too, but not for saws. I went down to Smiths Lawnmower Sales and Service (Stihl dealer in Caldwell) and bought the same two saws, same price. I told them my problem. They said yes those models have been doing that problem for about a year now. They made the necessary carb adjustment there and the saws have worked flawlessly for the last two months. I would like to give that D and B manager my two bits. If you are looking to buy a chainsaw, go to Smiths where because they are not a retail store. They are a saw shop!!
Love this place. Always stocked always friendly and always get what I am looking for
Kayleigh was awesome i am a single dad and shopping is my least favorite thing and kayleigh jumped in and took the reins and suggested all different kinds of pants for my daughter.it was the best shopping experience i have ever had for my 15 year old daughter.i am so glad we came there today and met her. GREAT CUSTOMER SERVICE!!!!! 😊👍
Good service. Easy to find what I was looking for.
Helpful people, plenty of parking and if you need they probably have it.
Love D & B! They have a little of everything! Store is always clean.
Really friendly staff, nicely organized and had much better inventory than the Home Depot
Found what I needed quick, a new oil plastic cap for my Stihl chainsaw.gotter done ✅
Is there anything their staff doesnt know? Honestly even had stocked unexpected items I was searching for. Thanks D&B.
Very helpful staff but pricey
Place is awesome.They had my order ready to be loaded before I had completed paying.Great service
The Caldwell D&B has great customer service. The Ontario store SUCKS! My friend & I were stalked & profiled as shop lifters! Big mistake, I was had at least $450 worth of merchandise i was going to buy. Went to Caldwell instead.
It is very Idaho every visit. Salt-of-the-earth people for the most part -- likely everyone who shops here is a Republican, likely their kids are taught by grossly underpaid teachers. But still as a living portrait of Americana, you have to enjoy it. Sweet, earnest and uncomplicated employees, genuinely helpful every time.
We needed a welder and they had it. A young man helped us and he was great and the girls at the counter were very friendly and helpful.
They are a great store but while I was getting my refund for something I was returning there one the employee that was helping me with my return was talking her private private conversation about her private life on the job well helping me that doesnt strike me as professional.
Visited today with my buddy who needed some work pants and BOY OH BOY, there is a huge selection of everything here! He was able to find a pair. I stilled through the rest of the store and was greeted by Eli, Hailey & Andrea at the register, all of whom were very friendly, professional and FUN to talk to! 5 stars for sure! Thanks guys!
Very helpful customer service. Bought a 8 gate, they loaded it before I paid for it. We enjoy shopping here.
Always have what I need. Good selection and friendly staff
This store is well stocked and staffed with really helpful and nice people.
Excellent products, excellent service. An original Idaho store with locals in mind. Buy Idaho- buy local-D&B is a necessity!
What ever you need for your yard animals home heck theyll have it. Helpful to the max.
Great store. Thank you for sponsoring the Caldwell night rodeo!
Went for some bunny run stuff. They had everything I needed and they were super friendly.
Couldnt find what I was looking for, staff assisted quickly and brought the item while I was in line to pay so I didnt have to wait longer. Very helpful.
If you need something for your yard or farm, they probably have it. Just dont buy any clothes or shoes because their return policy is lousy. Bought a $60 pair of work boots for my wife, she wore them once, going out to dinner, decided they were unwearable and very uncomfortable so, I attempted to return them a week later with receipt. Was told they had been damaged because of a smudge on one toe. Not damaged, just a touch of dirt. Only problem i have ever had with D&B but, it is enough to keep me out of their clothing departments completely.
I got a good deal on discounted plants but when I went to pay for my plants the cashier wasnt very friendly and her attitude sucked.
Always buy our pets needs here. Great place with great prices.
Always have what I need and then some
Very helpful and excellent quick checkout.
Always has my pets needs. ♥
Great place, helpful people, excellent parts and tool selection. Buy Taste of the Wild for the furry babies, always in stock.
Exceptional customer service!!! I was greeted with a smile. Employees were helpful and knowledgeable about what they are selling.
I love going theyre to get supplies for my dog best dog food in town and biscuits
They had everything i was looking for and it was less expensive than i was planning.
Great store, found good boots
D & B Supply in Caldwell has everything you could want from horse tack to western clothes and beautiful jewelry.They have an awesome selection of flowers, plants And everything you need to brighten up your yard.
Great customer service in the shoe department!
Always have what you need.
Great place with so much cool stuff. Really friendly and helpfull staff too.
Enjoy shopping at this D&B. My only criticism is towards those working in the garden department who seem to snap when asked a question of plant availability. A simple “sorry, no we do not have any at this time” is a much better response the snappy “no we don’t” along with the awkward facial expression.
Great people there polite and friendly. This store has a lot of everything.
I love the pricing and the variety out in the garden. Every time I come here I always have to leave with a plant.
Great place. Helpful staff.
D&B is always good no matter which one you go to. Its almost impossible to go just to look around without buying something.
Great store. Things are displayed well, products are good quality and cashiers are efficient.....and cute :)
Really good location for all sorts of stuff. Pricing is great to average for whatever youre looking for. Staff is helpful for sure.
Best Italian food I have had in a long time. We also had the best server.
Always friendly and helpful, and knowledgeable staff to help with any problem you might have!
D&B has a great staff always checking on me to make sure I find what I need.
The employees set off their security alarm just to search us because we dont look like everyone else in the store. Every time the alarm went off an employee was walking though the door with us. And when we went through the door alone it did not go off after they SEARCHED OUR STUFF and found NOTHING. They are horrible, stereotypical people. DONT GO THERE. They HUMILIATED us for NO reason other than how we look.
The store was very busy but service was great just to let everyone know if you do not already the plastic items like sprinkler parts are in short supply
They have a lot more items than they think you have and staff is nice and always willing to help.
Supper kind staff,and we were readily assisted to & all our needs meat!!!
Customer service was excellent, they had everything I needed in one stop, and answered all my questions with clear, concise answers.
Nice, clean, very helpful, even in the 100 degree weather.
Great store! 2-rows of Dewalt tools!
Good customer service & prices.
Like a lot of there womens wear & boots.
Very helpful, respectful, and informative about services they provide for their customers.
Been shopping at this place for 20+years! Love shopping here but don’t know if I’ll go back? Im just as frustrated as the next guy when it comes to masks Trying do my part as D&B is so they say? Signs posted ALL CUSTOMERS MUST wear mask!! Although more customers are not then are. Privately owned, privately operated private property & they say they can’t enforce mask wearing yeah right? especially if they don’t even try Nothing wrong with a reasonable request! A slap in the face to the loyal customers trying to do there part adhering to the request! It’s Crying shame i tell ya cmon D&B your better than that!
Had what I needed. Everyone was helpful and cheerful. Nice store to go to.
They didnt have what I was looking for, but directed me exactly where to go to get what I needed. Cudos
Love this place, but hate it that they now require masks! There is no mask mandate in canyon county, and the people who shop here were great about social distancing. Ditch the masks, and youll be a 5 again!
Super helpfull staff. Everything i needed from chicken feed to puppy shots even screw on knobs(use them to hold the hard top on my jeep down) i could not find in 4 other hardware stores.
D&B was good they always have a friendly neighbor like crew there. They are always eager to help you
Always a great experience.the employees are cream of the crop in terms of service.
Pet food space heaters there other places but I found DB convenient
Always have what I need and looking for! Great store
Great selection of boots! More than most in canyon county that i have seen
Honestly I was a little leary about going to D&B. Due to extremely horrible past experiences I had at the Ontario, OR D&B. That store is seriously something else, the employees are very judgmental, rude and down right unpleasant. They definitely profile people who enter the store, that is if you dont fit there criteria. Enough about the Ontario store.While I was shopping with my husband we definitely felt very welcomed the second we entered there establishment. We had several employees offer to help us. In which when we asked them for assistance they actually helped us. In fact they went above and beyond there job duties to insure we got the help we needed. They also suggested things we would have never even thought of doing while at the store like placing items on hold/special orders. In all actuality one of the employees went out of there way to go to another D&B location on there own time (not on work time) to acquire an item for us to pick up the following day. This D&B store has to be the best D&B location around for sure.
Always friendly staff. The guy working in the irrigation pumps section knew everything I needed to get my new pump set up.
Didnt have 2 of theitems on my list. Other D n B have had them in stock.
We were offered a discount on some bags of wood pellets and the cashier was kind. All employees are kind each time I make a trip there
I felt out of place for wearing a mask
I dont shop here often, but whether I need something for my lawn or garden or something else for my pet, theyve always got what I need!
They always seem to have what I need for my yard.
The staff were super helpful and we were able to get the supplies we needed quickly and efficiently
My go to! Great boots and perfume!Always great service
Amazing costumer service.. extremely chill vibe. Knowledgeable about their products and fast to help you find them.
The lady that helped us was an expert in her area. We will go back to this location even though its out of our way just to engage with her.
Helpful staff! Thank you!
This place is busy for a reason! Staff, services and location are the best in the area!
Needs major organizing. Horse tack was a complete mess
Love this place it is the only store I can get good durable toys for my dog at a reasonable price.
Didnt have what we were looking for at all. When we asked they looked at us like we were speaking a foreign language.
Great friendly service!! Lots of great merchandise.❤❤