George in parts is the best parts guy around he even did a service advisor job in looking over my vehicles engines and discovering problems, great job figuring out my leak in my air vent and now they gotta check my antifreeze next Thursday for a leak. To the owner give George in parts a raise and make him a service advisor or promote him, he helped me immediately even though they were super busy. Thank you
Hey bro Im Rene torres lil CHUBBS 101street retired thug lol but yeah, wanted to ask wassup with inventory Im trying to find a good affordable deal Im looking for a Ford F150 platinum. 4x4 s limited, aslong as its ford, just like my brother use to roll with back in 2003 yeah that long ago, anyways doesnt matter if its a 2016 aslong that it runs well no issues months later, has to have a panoramic moonroof- thank you Larry and garry
Hard to find parts dept.
Parts department will not call back, nor pick up their phone.
This is a general overview. The sales place is not clean, there is no a TV, coffeemaker or good coach to wait. Agents and manager do not ask you if needing help. In the car shop area not close place to stay. In summer hard to wait there for your car. Sometimes they overcharge the services. Be aware and check you reciepe. Sometimes they do not grant the coupons, and they forgot to call you when your car or a order is ready. Bad customer service.
Terrible customer service, buy a brand new car, only 2000 miles already having problems, take into the chop and definitely the manager has a chip in his shoulders.I call today to get my money for extend insurance, 1650 the finance told have to prove, the sale the car for them give my money back, the name is ANTONIO G ESCANDON, THEY KEEP MY MONEY 1650, THIS WHY i DONT BUY FORM THEM ANYMORE, i JUST PUT MY COMPLEINT WITH COMSUMERS IN THE CALIFONIA ATTORNEY GENERAL OFFICE, IF YOU HAVE THE PROBLEM FILE YOU COMPLEIT.
Primitive shop schedule system, minimal accountability, had my service appt since yesterday but today after a 30 minute wait I was told they didnt have a slot. Next time Ill record the employee so they can find them.
Trying to get hold of the service department when your car is there is the worst. They dont call you to let you know your car is ready or if it needs more work, they dont answer the phone, they dont return your messages. Absolutely ridiculous. A little communication would go a long way...something they sorely lack.
I bought a new car here at Robinson Ford Car Sales in Calexico, California and I worked with the manager, Antonio Escandon. I bought a hybrid Ford CMaxx and guess what? I only spend about 20 dollars of gas every 3 MONTHS, oh yeah, believe it. The car was in perfect condition, under 20,000 dollars and works great. I loved their service, this is the biggest franchise dealer in town, with the best selection of new & used cars. This car dealership has been around for decades and I was a little worried about shopping anywhere else because I hear the local new & used car dealerships can be extremely shady. Everybody shops at Robinson ford, that is a true Calexican. I went to Kennedy Gardens and I know this family for years. Believe me, theyre not going anywhere.
There are good cars nice place where you can find a car
Jorge is great
Great mechanics
The worst Ford experience. I had to wait 5 months to get a clutch for my car and just happened because I file a case with headquarters Ford. They first said there was no part/order for me and after headquarters called them they had it the following day. One i went to take the car they said they couldnt give me a ride home. Manager is an idiot that is not professional and dont care of clients.
Do not purchase a vehicle from Robinson Ford. They do not service the vehicles properly.
Excellent auto service
Horribly incompetent dealership
Need to improve their maintenance shop.
Beautiful cars
Good
Needs update
Fiesta
Excellent attention in excellent computer diagnostic service, mild spare parts, super good sales
Excellent service to the parts manager
Excellent
Very good service
Love it
Excellent cars
Agency with excellent cars, good financing plans, professional and friendly staff,
Very good attention!!
Excelent service
Very good service
Good service and good guarantee
The best cars
Thanks