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Rite Aid
211 W Birch St, Calexico, CA 92231, United States
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Rite Aid
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Os
Review №1

The pharmacist refused to fill a prescription even when she spoke to the doctor directly. Even Walmart had no issues filling the prescription. It is the same Asian pharmacist that I have had issues with in the past. She has a very poor attitude. I am never going back to this rite aid.

Be
Review №2

Very bad service at the pharmacy(Calexico), the medicamention not given the same day because they are always short staff. The customer service is also bad.Overall Its horrible!!!

Re
Review №3

Horrible service I dont think there is another worse pharmacy anywhere. I would give it 0 stars but it didnt let me

Mr
Review №4

Very bad customer service.1 hour and a half waiting in the car to be attended to.It is always the same, you arrive through the Drive Thru they have a window where you dont see them, only they see you and they dont say hello to say that in a moment they will attend.There they leave you waiting and you dont know if they already saw that you arrived, after half an hour they talk to you and tell you we have clients in front of you and it will delay they do it so that you can leave and so they dont work.

Ja
Review №5

Remodel is complete. ICE CREAM!!!COME TO NEW RITE AID.You are going to like it. All new interior. Great shopability. Staff is good.

Jo
Review №6

Kevin is by Far the best employee that they have working for them !! He went above and beyond to help me search for specific items that I myself couldn’t find without his help !! In my experience with Kevin, he definitely deserves to be promoted or at the very least given a nice raise!! Hats off to you Kevin and thank you very much for your patience and your kindness while helping me locate these items!!— Jordan P

Ad
Review №7

This pharmacy shouldnt exist anymore, the bad customer service I had received since many years ago and nobody care, people working they just go to make hours and thats it, they dont care emergency for people who is really in need.And guess what??, nobody cares this comments and no one is going to be nothing!!!

Ju
Review №8

Worst pharmacy ever!!! its been like this for years !!! medication is never ready even tho they get sent directly from the hospital or clinic they never seem to get the medicine ppl need on time .. its like they want ppl to wait just because .. worst pharmacy ever !!! its a joke ! n not a funny one .. aside from that i do like the general store the employees are always nice (not the pharmacy ones)

Ge
Review №9

Worst Pharmacy, good luck trying to speak to someone in the pharmacy I’ve been calling for days and have not been able to get anyone on the phone.

Ra
Review №10

Worst customer service pharmacy ever.Medication is never ready, the have you waiting a lot of time and if it wasnt enough, you got wrong Medication, or just one and the other one the same Medication, people is so rude and lazy, you make an appointment and they tell you that there are more people first than you at you appointment time, they dont care having people waiting just because, and when you go to ask something you can see them talking and laughing but not working.Every time I have gone to this pharmacy is the same problem and they dont like you ask anything at all and this is only on pharmacy because people in other departments are very kind and nice.And Im going to be clear, for me us 0 stars but I cant give nothing so 1 stars and it is too much.

Ro
Review №11

Really bad service everytime i go. I need some medication and they tell me by certain time it will be ready ....i go and its not ready .....i went the next morning i need to wait another hour .....seriously the person neeeds his medication.....the reason why i stay here is because late hour service thats all...

Mi
Review №12

Calexico Rite Aid Pharmacy has great hours and opens on weekends.

li
Review №13

The worst pharmacy ever, and the people working so rude and unrespectful, they look like if they were forced to talk with customers.I wont never come back again!!

Dr
Review №14

Worst place to get meds every month is worst than the month before.this is not new its been like this for years

Ri
Review №15

Bad customer service...transferring my prescriptions to CVS.

An
Review №16

Worst pharmacy of all they take forever to give you your meds they don’t have a good customer service you take Forever on drive thru their rude and disrespectful

me
Review №17

Clean place, employees that greet you at the front are nice but in the pharmacy on the back it takes forever to pick up! Or do anything for that matter. Waited 1 hr at the drive thru for a pick up with only 1 car infront of me. Ridiculous.

Ni
Review №18

Pharmacy will take foreverrrrrrrr to give you your meds.

Ru
Review №19

Terrible service in pharmacy, Rite aid owners should change all employees in pharmacy has a bad customer service

ag
Review №20

Too slow service. About an hour to get vaccine.

Jo
Review №21

Employee at pharmacy is very rude. no customer service at all her name is Laura needs training

ER
Review №22

In general we lack of good pharmacies in the Valley, in Calexico, Rite Aid is one of the best ones, the store is pretty clean and well organized. But I have a complaint in the Pharmacy area, and is that you always have to wait a long time for the medication, so it make me think that maybe the pharmacists are not enough or maybe they arent good enough doing their work; most of the time takes about 40 to 50 minutes to get your prescription, plus 10 or 15 minutes wait on the line... same thing on the Drive Thru and if you call to ask something in regards your prescription, they never answer. Please, do something, the people deserve better services.

Ru
Review №23

The store manager here, Jerry, is one of the most professional and nicest managers at any major chain store, I have ever met. Rite Aid is lucky to have him. Go in and check out how he runs a great store. His employees are pretty awesome too.

Li
Review №24

Pharmacy lacks common courtesy. Staff there don’t acknowledge customers, they seem in a bad mood at all times & never but I mean NEVER answer the phone. I understand everyone is busy, might not be a good day for them & everyone has things happening in their own lives but that’s what days off are for & if you’re short staffed and are this busy do the local economy a favor and hire more pharmacists!!!

al
Review №25

I use Western Union Service inside Rite Aid; the employees don’t help you at all if you need any, I hope there is not a big problem when my relative pick up the money tomorrow Monday. Attitude of the employees is you are on your own.

Ke
Review №26

Really good people, pharmacy was fast and didnt have a single problem, very organized and cleaned, and the staff was lovely. Has to be the best Rite Aid in the valley.

RU
Review №27

Worst Rite Pharmacy my sons medication should of been ready they don’t answer the phone ever, I come my sons medication is not ready, I wait in like for 40 minutes and still make me go to drop off line cause the lady that ordered the medication did not put in the order HORRIBLE CUSTOMER SERVICE!!!! Answer your phones so people don’t have to wait over an hour!!!!!!

mi
Review №28

Nice p@rn section

AL
Review №29

Worst service in the Valley. After making you wait hours they talk to you like they’re doing you a favor. Don’t tell me with all the pills you guys give out you can’t hire more people!!!

Ra
Review №30

The pharmacy always takes a very long time, despite medicine being ready. Rude and do not provide any customer service skills. Would not come here again

So
Review №31

They take forever to fill the medication and the customer service sucks.

Ja
Review №32

I have picked up medication here before and then when I come to pick up medication they want me to stand in line to re-Give my insurance info. Already stood in line for almost 30 minutes with only 3 people ahead of me. So you mean to tell me that it takes 10 minutes a person to just pick up medication. This place sucks.

Li
Review №33

If you want to receive bad service and waste your time with long waiting times, this is the right place. Worst service ever.

St
Review №34

The pharmacists, every one I have met, at Rite Aid Pharmacy in Calexico has been extremely incompetent. It is scary really that these are the people who fill my Rx drugs. The incompetence of Rite Aid staff is really staggering. There is always a long line at the pharmacy at rite aid that does not move. I have determined that if there are 3 people or more in line ahead of me then I should expect a 2 hour wait. How can they possibly be so slow? I could not work that slowly if I tried. In other words, the only way to get your rite aid Rx may be to transfer to another pharmacy, which I had to do eventually after a week had passed and they still could not fill my Rx of ibuprofen. How does the agency who oversees pharmacies allow rite aid to continue to run a pharmacy? Someone is going to get hurt if they keep screwing up peoples medicines. Idiots at Rite Aid Pharmacy! How do these people even get through pharmacy school?

Ef
Review №35

Always a great service here, If people are complaining, then go to another pharmacy or store to your liking, you dont have to come here, Rite Aid has always been a great place to pick up my medicines quick, i always call an HOUR before I go and when im there they have everything ready for me, definitely a great store, I dont know what people are complaining about. I dont know how the front end is, but the Pharmacy is the place to go!

Ch
Review №36

I love the ice cream. My favorite is coconut-pineapple.

J
Review №37

Never answer the phone in the pharmacy an really slow service other than tha alright

Je
Review №38

I live in Calexico, but would much rather fill my prescriptions near my work 15 miles away (at Target) than go back to Rite Aid. If my doctor sends a prescription to Target, it is ready within an hour for me to pick up. If my doctor sends it to this Rite Aid, I have to go physically to the pharmacy and then wait over 30, 40, 60 minutes to have it filled!! I have always waited over 30 minutes for simple prescriptions. During my last experience, the pharmacist was not going to be able to have the prescription ready b/f closing time. She said to have Target call Rite Aid to have the prescription transferred the next day. Well, the next day I called the pharmacy NO LESS THAN 10 (TEN) times and NO ONE answered!!! I will definitely NEVER get another prescription filled here again.

Se
Review №39

The pharmacy can take a bit sometimes, not much, other than that, excellent staff and very helpful!

An
Review №40

Horrible pharmacy watch out !!! They dont care about the senior customers they serve they are lazy except for tge actual pharmacist, well most, staff there are incompetent and no customer service skill set and no sense of urgency its SAD I HAVE complaint to management that dont seem to care either. Too bad calexico . I have to come from L.A. to get my aunts meds, refills they dont auto deliver important can miss a dose meds and they dont care peoples health at risk without care and attention to meds needed

Os
Review №41

Too many negatige complaints here it seems people only think about themselves I find Rite Aid in Calexico is as good as most other pharmaies Besides I love there greet priced Ice cream

CC
Review №42

Call it love and devotionCall it the mom’s adoration (foundation)A special bond of creation, hahFor all the single mums out thereGoing through frustrationClean Bandit, Sean-Da-Paul, Anne-marie, sing, make them hearShe works the night, by the waterShes gonna stress, so far away from her fathers daughterShe just wants a life for her babyAll on her own, no one will comeShes got to save him (daily struggle)She tells him ooh loveNo ones ever gonna hurt you, loveIm gonna give you all of my loveNobody matters like you (stay up there, stay up there)She tells him your life aint gonna be nothing like my life (straight)Youre gonna grow and have a good lifeIm gonna do what Ive got to do (stay up there, stay up there)So, rockabye baby, rockabyeIm gonna rock youRockabye baby, dont you crySomebodys got youRockabye baby, rockabyeIm gonna rock youRockabye baby, dont you cryRockabye, no (Rockabye-rocka-rocka-rocka-bye) (oh)Rockabye, yeah, yeah (Rockabye-rocka-rocka-rocka-bye)Single mom what you doing out there?Facing the hard life without no fearJust see and know that you really careCause any obstacle come you well preparedAnd no mamma you never shed tearCause you haffi set things year after yearAnd you give the youth love beyond compareYou find the school fee and the bus fareHmmmm more when paps disappearIn a wrong bar cant find him nowhereSteadily you work flow, heavily you know so you nah stopNo time no time fi a jeerNow she gotta a six year oldTrying to keep him warmTrying to keep all the coldWhen he looks her in the eyesHe dont know hes safe when she saysOoh loveNo ones ever gonna hurt you, loveIm gonna give you all of my loveNobody matters like youSo, rockabye baby, rockabyeIm gonna rock youRockabye baby, dont you crySomebodys got youRockabye baby, rockabyeIm gonna rock youRockabye baby, dont you cry (Bidda-bang-bang-bang, alright then)Rockabye, no (Rockabye-rocka-rocka-rocka-bye) (Oh)Rockabye, yeah (Rockabye-rocka-rocka-rocka-bye) (yeah)Rockabye dont bother cryLift up your head, lift it up to the sky, yoRockabye dont bother cryAngels around you, just joy your eyeNow she gotta a six year oldTrying to keep him warmTrying to keep all the coldWhen he looks her in the eyesHe dont know hes safe when she saysShe tells him ooh loveNo ones ever gonna hurt you, loveIm gonna give you all of my loveNobody matters like you (stay up there, stay up there)She tells him your life aint gonna be nothing like my life (straight)Youre gonna grow and have a good lifeIm gonna do what Ive got to do (yeah)So, rockabye baby, rockabye (Rockabye-rocka-rocka-rocka-bye)Im gonna rock youRockabye baby, dont you cry (Rockabye-rocka-rocka-rocka-bye)Somebodys got youRockabye baby, rockabye (Rockabye-rocka-rocka-rocka-bye)Im gonna rock youRockabye baby, dont you cry (Bidda-bang-bang-bang, alright then)RockabyeRockabye dont bother cryLift up your head, lift it up to the sky, yo (Rockabye!)Rockabye dont bother cry (yeah yeah)Angels around you, just joy your eye (Rockabye!)Rockabye dont bother cryLift up your head, lift it up to the sky, yo (Rockabye!)Rockabye dont bother cryAngels around you, just joy your eye

Be
Review №43

Bad bad service. I asked a refill for my medici es 2 days ago too much time i think so and today i was there to puck up and they tried to charge 13.00 dlls why if i m paying my insurace and this is not the first time and i spend too much time.

Iv
Review №44

Always bad service. Always take long. Always the same lady with blonde hair taking a long time

Yu
Review №45

They tell you 15 min and is always more that 45... If they cant speed up the job at the pharmacy please put more people to help

Wi
Review №46

Very very bad services including the manager.

Ca
Review №47

Drive thru pharmacy is very very slow!!! Only one person.

Na
Review №48

Never answer the phone!

Jo
Review №49

Rite aid staff is slow and just a bad service

Ro
Review №50

It is a pharmacy where they have personnel who do not take good care of the client, it seems that they are as hard working with a arrogant attitude as if they gave him the medicine they have you waiting and they do not answer you, they never hang up until you have to personally go to the pharmacy to to be able to make the order and they say that they will call and they never call until one does the work that they have to do.

Information
35 Photos
50 Comments
2.4 Rating
  • Address:211 W Birch St, Calexico, CA 92231, United States
  • Site:https://riteaid.com/locations/ca/calexico/211-west-birch-street.html
  • Phone:+1 760-768-3169
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • General store
  • Greeting card shop
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Drive-through:Yes
  • In-store pickup:Yes
  • Online care:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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