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Renson Automotive
1436 White Oaks Rd #9, Campbell, CA 95008, United States
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Renson Automotive
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La
Review №1

Excellent service. Polite. Been bringing my car there for the past several years. Been happy with the results. They guarantee their product and service.

Ja
Review №2

I brought my SUV in with a serious water pump issue. Even though they were swamped with scheduled work they took my car in and placed it on their work schedule. Three days later the car was completed and running like new. I highly recommend Renson Automotive!

Ka
Review №3

(since my car was still under warranty) I was at Toyota hoping they could at least identify the problem with my fuel tank. With them turning me away because they would have to take my car overnight before they could even have someone take a look at it to see if they could do anything for me.I promptly called Renson. It about 4pm on a Thursday unable to get into my fuel tank and I was suppose to head out of town the next day. After trying to explain my situation over the phone, Bill said, get down here as fast as you can with all your spare keys and well take a look.Within minutes of pulling in Bill himself came out to take a look and identified the problem.He looked up the part he needed, it was in stock! He had it for me the next day before noon! I took my car back over, and without exaggerating I checked in, got the part installed, and paid in under 15 minutes!!They all did it with smiles, the office team knew exactly what I was there for when I walked in, there was no waiting around to be helped, in out and taken care of!My car was still under warranty which is why I went to Toyota dealer first. I have always had Renson work on my cars in the past and will continue to take this car there, and this is why- they are no B.S., they genuinely want to do what is right for you and your vehicle, and arent looking to charge you an arm and a leg for it either.THANK YOU RENSON TEAM!

Je
Review №4

My experience with Renson Auto has been wonderful thus far! Bill and Robert are very professional and easy to work with. They are straight forward. I appreciated how Robert went out of his way to answer all of my questions and concerns about my vehicle. They are a trust worthy company!

Ke
Review №5

Renson is hands down the best mechanic shop in the South Bay. We have been going there for both of our cars for over 8 years. They do the job right the 1st time, they use the best parts and their customer service is outstanding. The owner Bill is super nice, knowledgeable and fair. If I could give 10+ stars🌟 I would. Its hard to find honest automotive shops these days. If youre looking dont waste your time go here!!!

Vi
Review №6

I had been experiencing brake issues with my 2008 CRV, which I have owned for five years. I had taken it to various reputable auto repair shops, including Honda, and they could not find the problem. There were other minor issues going on with the car, including a recent issue with the VSA lights going on intermittently. I received the best service ever at Renson Automotive. They were very thorough and found the problem with the brakes and took care of all of the error codes. I drove home with confidence that my vehicle was running at its ultimate best. I received great communication from Charles as to what was going on with the repairs. The shop was very clean. As a woman, I always feel a bit intimidated going into auto shops, knowing they could try to pull the wool over my eyes. I was well informed and charged fairly for the repairs and time spent on my vehicle. I have found my go to shop for my vehicle. I am very, very pleased.

Di
Review №7

3rd time customer of Renson because I appreciate the consistent excellence that they bring. Renson provides honest and quality services and does not pressure me to get services that I do not need. The staff is friendly and knowledgeable which makes me feel at ease when leaving my vehicle behind. I highly recommend.

Ki
Review №8

Loved my experience here! I keep coming back because the service is excellent, and very fast! Fixed my sway bar in a couple hours!

Da
Review №9

Good honest service. My 2nd time with a different car. They do what they say without the worry of upselling. My car handled better after service than when I dropped it off.

Ja
Review №10

I’ve been going here for a number of years. It was a referral from a friend who’s been using them for 10+ years.I feel comfortable dropping the car off here because I know it’s not a bait and switch operation. They are always upfront about the quotes and will lower it if the allocated time was not used up. They aren’t the cheapest in the area but I feel you are getting honest work. Staff is quite knowledgeable and friendly. You get what you pay for.On the last visit, they noticed a mistake on previous visit and OWNED up to it. I didn’t have to get in a argument and they were to first to acknowledge the mistake. They changed the quote and I paid for materials. They aren’t afraid to provide solutions if you want to do it yourself too.I’ve been recommending this place to other friends.

Ja
Review №11

Absolutely recommend Renson Automotive. Back story - my husband met Charlie Sept 2017 when he accompanied a friend taking a car in for a problem. Charlie did some research and found that the problem was a recall problem and told our friend to take the car back to the dealer. My husband and friend were impressed by Charlies professionalism and said if ever I need auto repair work this is absolutely the place I would come.Today it was my husbands truck (2021 - 4 years later) that he thought needed a brake replacement. Charlie called this afternoon and said the brakes were in great shape and definitely safe. The squeaking sound that was heard was due to accumulated dirt. Rensons cleaned up the problematic area and happy ending.Also, the young man at the front desk who greeted us was welcoming, professional and efficient. The complete experience was amazing.

j
Review №12

Ive been to a lot of mechanics in my life. These mechanics are by far superior in every possible way. Its nice to know that good honest mechanics are still available. Look no further. See for yourself.Thanks guys!

Er
Review №13

Been bringing my car here over a year based off a personal recommendation and so glad I made the switch. Always friendly and knowledgeable staff which I appreciate. They always take the time to explain the work and give you the option to complete the recommended work. Prices are reasonable and I leave feeling like my vehicle is safe to drive which is most important to me. Highly recommend them.

An
Review №14

Our mechanic, Al at Cunninghams in Los Gatos, retired. He recommended Renson Automotive. I have gone twice and have been happy with the service. This last time I took my car in for an intermittent sound my brakes were making. They were able to replicate it and identify the problem!

Da
Review №15

Wow - they turned away work to save me money! They researched an issue and let me know that the manufacture would cover the repair under a Service Bulletin. This meant I could take the vehicle to the dealer, mention the service bulletin, and the dealer would repair it at not cost to me. This built a great deal of trust. This kind of customer service is near impossible to find. Highly recommend this team.Customer service was outstanding. The were open, honest, and knowledgeable about the issues.

JJ
Review №16

Pleasant, helpful, take time to explain what’s going on with your car. On time, and excellent work.

Ph
Review №17

The team at Renson efficiently diagnosed the issues with the rebuilt engine in my Ford Explorer. Rather than leading me down an expensive path of correcting the faults of the remanufacturer, they advised returning and offered to speak with them directly as needed

Cu
Review №18

Renson is at the top of the service industry. Not only are they expert mechanics who always do the job right and on time, they clearly explain what’s happening as they do repairs and find issues. The entire staff is always friendly and a clear in communications. It’s great to have such an excellent, trustworthy repair shop I can rely on.

Mi
Review №19

Always love getting excellent service from the team at Renson. Highly recommended!🤟👍👌

CL
Review №20

For all my vehicle needs, I come to Renson faithfully. I have been utilizing their services since 2019 and from the first visit to now they have consistently provided exceptionally quality, fast and, I can’t stress enough, friendly professional service!

Ab
Review №21

My alternator was going out on a Saturday, but I wasn’t able to call Renson until Monday morning. Monday morning came and I called first thing in the morning, they said bring it in ASAP and they would do their best to give the car back ASAP. Once again Renson came to the rescue and had my car ready and driving by 5 pm! In almost the 10 years that I’ve been seeing them they have always gone above and beyond in doing the best possible to give me a quick turnaround and keep in mind my budget. Thank you for taking care of me and my cars !Update 3/2021Once again Renson had cine to the rescue. They were able to bring back to life my fathers car and on top of that add on lights to his trailer so that he could hitch it to his car. Not once did we feel scammed and not once did they pressure us into anything. They have always shown to have our best interest at heart. Thank you Bill and your team for taking care of us.

Da
Review №22

My family and I appreciate the friendliness and professionalism of Renson Automotive. The Renson team of technicians is amazing and they provide excellent service.

Ke
Review №23

So happy I was referred to this shop. Super easy to make an appointment, so friendly, and really felt that they were trustworthy and not ripping me off. I will definitely go back to them for any more of my car needs. Thank you!!!

Vi
Review №24

Pretty bad place I have to say. As a mechanic I wanted to see what services they provide just to get an idea on how they scam people. First they charge you for a check up, A CHECK UP, which should definitely not be charge. That’s the first scam there. Second they make sure they break something first that is easily repairable but will overcharge you for labor and parts. Lastly they’ll recommend you to fix something else that is completely fine. Whatever it is, I’d suggest you check it yourself before deciding if you want them to flush any fluids out.

An
Review №25

Always Friendly & So Trust Worthy!!!

Sa
Review №26

Just an honest set of super skilled people & high quality work. Glad I found this place. Im now a regular at Renson and bring all my cars here for any service needs. They r very professional, diligent, and on time. Thank u Charlie, Robert and all other technicians out there. Kudos..👏👏🤟

Be
Review №27

Everyone I talked to at renson was super helpful and they never once tried to make me feel like I didnt know what I was talking about. Some mechanics dont really listen to what you think, I felt like they listened to me and collaborated to make the whole process extremely smooth.

Ma
Review №28

I was so impressed with Charlie my service rep and the professional service that we received from Bill. I think one of the main things I noticed was that I am very analytical and I like to ask questions. Generally, service writers get irritated, but, Charlie gave me the time I needed to understand and he wanted to make sure I understood his recommendations.I felt that Renson really cared about us and how we spent our money on this high-mileage vehicle.I found my new Auto Mechanic.

Jo
Review №29

Renson automotive is truly a blessing! I am grateful for each and everyone who works there, Bill, Charlie, Fiona and their mechanics (sorry dont know their names)they are excellent at what they do. They explain in detail if you have questions about your vehicle and the peace of mind I get from that is golden.They have always always had my best interest @ heart and have shown nothing but love for myMazda.’ I have had my share of mechanics in the past who have taken advantage of women who bring their cars in for repair and overcharge them or charge them and don’t do the actual labor or fix the problem.Thank you Renson I know I can trust you 100%Your like family. Would recommend your excellent service to anyone.Thank- you from the bottom of my heart.

Ru
Review №30

I am very grateful to have found this shop. I wanted to get my low mileage 10 year old Honda fully inspected. Robert was patient with my list of questions on our initial call. It was clear he was a good guy.Charlie (who has many years in the industry, especially Honda’s) helped me figure out what to do and what not to do. They inspected more things than I imagined and refunded some estimated time. After this experience, I brought the car back for alignment, glass seal repair and small dent removal. They had everything done on site so it was one stop for me. It feels great to just have a mechanic that you trust that does good work.Bill has the right recipe. Treat people fairly, hire great people, and execute a consistent process. He is there regularly to lend his wisdom but lets his team do their thing. Great leadership.Communication was clear. Education was emphasized and the final decisions were up to me. Thankfully, Charlie helped guide me along the way. It’s my shop now. Easy choice.

Mi
Review №31

I continue to rely on Renson because they are very knowledgeable, informative, fair, professional, and always provide great service. They always give me my options, tell me what to expect, and do a great job.

Be
Review №32

I have found Renson Automotive to be an auto repair facility that I can trust. They operate with the utmost integrity and honesty. Their pricing is fair and they stand behind their work. It is always a pleasure interacting with their employees. I would never go anywhere else.

El
Review №33

This is a automotive repair place you can completely 100% trust. Every aspect of your concern is fairly and honestly examined. They will not suggest any unnecessary repairs. Whatever they recommend is honestly what is needed ......no bs....they have been in business for so many years and have honestly earned the reputation they have. Go to them with confidence you will be treated fairly and honestly, Expert repair service.

Da
Review №34

Since I started going to Renson’s Automotive in summer of 2019, they have been exceptional. The value is in being treated with integrity, honesty and quality workmanship. They don’t pressure you to do more than you ask, but they do point out things that should be tended to for safety. I’ve asked twice for a brake inspection, expecting an advisory for replacement. Both times, they said the brakes are fine. I like great news like that.

JT
Review №35

Renson is a great place to take my Jeep. The follow-up is impeccable, they run on-time and do courtesy inspections for any additional items that might require attention without pressure. I would recommend them to anyone

Ke
Review №36

The staff in the office and the mechanics are top notch.They are thorough and keep you updated regularly. There is nothing bad I can say other than I trust them completely.Keep up the great work!

Ra
Review №37

I have been using Renson for over 25 years for regular service and repair for my cars. The first car they regularly serviced was a 1988 Plymouth Voyager. When I finally gave it away to a missionary, he had it inspected and said the engine ran very clean. It was in really good shape, over the years, I actually wished I had kept it. The latest project they worked on for me was a 1974 Mercedes 230 that I inherited. It was sitting in a garage for many years. After having it towed to them, they systematically went through all of the issues (and there were many of them) and were able to get the hard to find parts, often coming from Germany. They gladly accommodated my request to take pictures of the project as it went along. They test drove it many times to make sure it was safe. Bill even took me on a short test ride to let me know what to expect. It is a blast to drive, with the 70s engine sound. I was really please with the acceleration and braking for this car. Bill, his staff, and mechanics are always friendly, pleasant, and informative. I have highly recommended Renson to my friends for quality and trustworthy service.

Pa
Review №38

I’ve been having issues with a used car I recently bought from Carmax abs used repairpal to find Renson. They diagnosed my problem and also discovered that I was still u set warranty so advised me to take it to the dealership and told me exactly what I needed to tell them so they could fix my problem. I appreciate their honesty and helping me so I didn’t have to pour more money into this car. I definitely will come back whenever I need any of my cars to be serviced, can’t beat the quality and honesty here! I believe it was Robert who helped me.

Sh
Review №39

Everyone at Renson is amazing. They walk you through the issues, your options, give insight as to what I should do and what can wait. We have been a loyal customer for about 12+ years now and would not go anywhere else to service my vehicles.

Da
Review №40

One of the most difficult things in this world is finding a competent, skilled mechanic you can trust whose rates are fair and reasonable. This is Renson Automotive.One of the things that’s probably the most different from this garage than any other business I have patronized is how much time and attention they take to explain exactly what’s going on with your vehicle. The front office staff are *exceptional*. They have all worked in shops before, so they understand the mechanics and translate technical lingo easily and patiently to the customer. You know you’re not getting ripped off because they explain exactly what’s wrong, what can wait to fix, what you should probably fix now, and what needs immediate attention.Look . It’s never fun to go to the mechanic. It’s almost always an unexpected expense. And having your car breakdown is never something you *want* to happen.But it if it’s going to happen, and it will happen, you might as well make the best out of a bad situation.And the best I’ve ever found is Renson Automotive.

Sa
Review №41

Im very please and confident with the car services that Renson Automotive provide. I went in to service my Macan for oil change and brake fluid change. The process was fast and easy. They clear state the services they will do and parts used. Prices is reasonable.

An
Review №42

Very honest, high quality work. I have been using them for years.

Su
Review №43

I was a first-time customer. This was the best experience Ive ever had with an auto mechanic shop. They were able to get me on the schedule for a 120k service the very next day, they helped me arrange a car rental with the nearby Enterprise at a discounted rate, they charged a very reasonable price, they use text messages and sent me copies of the inspection report electronically (which I LOVED), they very honestly told me that I did not need the brake service that I suspected I might need, and they were very flexible with dealing with my schedule (which required dropping off the car the previous day). In particular, I found Charlie to be super friendly, knowledge, and very helpful. Thanks for a great experience and I will definitely be back.

ca
Review №44

Bill, Charlie and Fiona are always very professional and follow through with great communication. They are upfront about what is a priority repair and what you can leave as a discretionary repair further down the road when you have gotten the most use of of the parts or it is not dangerous.

Ph
Review №45

Everyone here is courteous friendly and professional. My experience with them always involves excellent clear and timely communication to update me on the status of a repair, the time it will take for parts to come in, or to notify me that work has been completed. I am never left feeling like I dont know what is happening with my own vehicle. Lastly, every repair done on each of my vehicles by the team at Rensons has always been done correctly the first time. I have never had to come back again for the same issue. Thank you to everyone in the shop and in the office for getting me back on the road quickly and safely.

Pr
Review №46

Amazing service. Charlie and Fiona are the nicest people you can meet and help you with all the questions you have. They do quality work and are honest. Great experience. Will be back!

je
Review №47

Replaced A/C panel on top of tune up. Tough decision to make on a 2000 Accord, and Charlie walked me through the pluses & minuses. Since, check engine light came on; needed fuel injector service and an O2 sensor. Tricky to judge end of life on an old car!

El
Review №48

Renson continues to offer superlative service. Even though they had no appointments available, I brought my car in to leave it with them for next available appointment. They managed to look at my car that day and diagnose my problem and had it done in one day. Better than most! Actually ... better than everybody.

Fr
Review №49

Exceptionally friendly and customer-service oriented. Worked unusual deals with parts suppliers to reduce part price. Very communicative with modern benefits like text messaging, e-mail, cell phone charger in the waiting lounge. Listened to customers with patience and engagement. Worked fast and produced a result with no apparent flaws.

cy
Review №50

I took my car for the first time . From the moment I spoke on the phone to make an appointment, Charlie was very helpful and took all my car details and gave me more or or less accurate cost of my car repair . When I arrived very nice lady ( I forgot her name) at the reception who was very knowledgeable took the key and one again had the patient to tell me all about the service. I recommend this establishment to anyone. Very friendly and professional people.

Sp
Review №51

I brought my 2013 for c-max in for a wheel bearing replacement. I was originally quoted 2 hours to diagnose the problem. When i went to pay my bill, they had noted that they did not use the full time quoted, and they deducted that from my bill. I was very happy with my first interaction here. They are not the cheapest place to take your car, but in no way shape or form do you feel like you are being taken advantage of, or feel like you being miss lead. I will 100% be bringing my car back here for service. I would highly recommend them to anyone i know that is looking for a mechanic.

W
Review №52

Always super helpful and have the best prices in the area. Bill and his staff monitor whats going on with your vehicle and dont go through and change parts unnecessarily. Thanks again for the help.

Ta
Review №53

Im never disappointed taking my car in for service at Rensons. I am greeted by a friendly-professional-knowledgeable staff who clearly explain the work being done & why including time of completion estimate. Whether its a small job or major repair, I know me and my car are in trusted-quality hands.

St
Review №54

Wonderful service every single time. Bill and Charley are honest about what repairs and maintenance need to be done and when. I trust them with my car and with my business. They’re always super friendly, helpful, and patient, as I ask questions to better understand what fixes need to happen. Can’t say enough good things about Renson Auto!!

Ti
Review №55

I always trust these guys with my car. Theyre honest & do great work.

Jo
Review №56

Renson Automotive again provided me with timely service. Turning around my wheel bearing replacement within the day. They held the old parts for my inspection and provided better service and parts than the previous servicer I used for the breaks. They kept me informed regarding the status of my vehicle and the costs estimates.

Jo
Review №57

Exceptional work. Top professional car mechanics. Thorough in checking auto, go over all details with you. Work with you on what should be done now and what work can be done later. Trusted, professional. Charlie and Robert are great service advisors. Personable service. Brakes, electrical, A/C, repairs, and my 2010 auto running so good with Renson auto mechanics.

ra
Review №58

Charlie and staff at Renson auto are masters at efficiency in completing ever task at hand.Customer service is amazing!I would recommend Renson for your next auto check up or fix.We trust all our cars to be fixed here...

Rh
Review №59

We are so happy we recently found Renson Automotive! And with the level of expertise that Renson’s has given us in working on our 2001 Toyota Tundra! We moved to Felton Ca. 3 years ago . We own 4 vehicles and have tried 3 repair shops from Scott’s Valley to Santa Cruz . It has been a disappointment to see the level of unprofessional and disregard for the work, and diagnosis of different problems on our vehicles. The shops we had encountered had high reviews but some were dishonest or just didn’t know what to do. Even after spending our hard earned money and still they were not able to repair our vehicles!But after more research I called Renson and it was worth the drive from Felton Ca to get AMAZING and PROFESSIONAL Service!!My husband and I were so glad when they called us with in a day of diagnosis and patiently explained and answered questions about repairs that would need to be done. We are grateful for their knowledge, honesty and hard work. God bless you Renson Automotive!

Wi
Review №60

I have a 1966 Ford Mustang, which had been garaged for 5 1/2 years before taking it into Renson. They worked so hard and so well getting it back up and running that youd never even know it had been off the road for so long. Really, the service was top notch--easily the best experience Ive had with people working on my car. They were so thorough and so dedicated to getting it back up and running and safe for the road that Ill be coming back here for years to come. If youre looking for a dependable, reliable, and professional mechanic, definitely consider Renson Automotive. I couldnt be happier with the work the did for me.

Jo
Review №61

They really deserve 6 stars. Our car needed a part that the manufacturer doesnt make anymore. After they were able to locate a part in Utah, but they sent the wrong one. They didnt give up and after a couple days found the part. The car is as good as new. I cant thank them enough. They also kept in touch the whole time, thats something the dealership never does.

Lo
Review №62

They were great !

Gr
Review №63

Nicely done.

Me
Review №64

The team at Renson took care of my car when I had it towed there after a roadside break down. Everyone there was so friendly and very helpful. Would definitely come here again, even though I live 30 minutes away!

Ca
Review №65

Renson Automotive staff is respectful, attentive, detail oriented and honest. It is a pleasure to turn in your car to a business that keeps you updated and helps you to understand what is going on with your car.

Je
Review №66

Had timing belt and other work done a few months ago. I don’t drive very often because I’m out of town for work a lot and I work from home when I’m in town. The check engine light came on and started running rough a couple months after the service. I took it in and it was low on oil. They filled it up which fixed the problem. After my next trip out of town coming home from the airport - running rough again. I check the oil and two quarts low! I took it in again and Renson diagnosed as a failed seal they had replaced during the last service. So they did all of the work for free, under warranty. It’s so nice to have found an honest mechanic! Highly recommend!

Ma
Review №67

I go to Renson’s because they are trustworthy

Gi
Review №68

Great communication and very professional! They are highly recommended by me!The quote and photos of the damage reassured me that they were honest!

Ja
Review №69

I am so thankful I learned of Renson Automotive through my church. My whole family uses Renson for all their automotive issues. I know when I take my vehicle to Renson, Im going to get quality work done, whether its an oil change, a sensor, or an engine overhaul. I feel safe in the knowledge that Im not being taken advantage of, and that theres no doubt theyll get it right the first time. They try very hard to make sure I understand exactly what theyve done. And, theyre just plain nice. Unfailing kindness and respect for the customer each and every time.

Sa
Review №70

Absolutely best mechanic! I had my other mechanic for years and wasnt happy but kept going back. I finally switched and tried Renson and they fixed everything on my car back to better than its been in years and all at less than half of what my other mechanic wanted to just fix 1 thing.

Ja
Review №71

Renson is great! They are friendly, knowledgeable, and quick to diagnose problems. I would use them for any issues I had with any of my vehicles.

La
Review №72

I couldn’t be happier with this company. They were referred to me several years ago from my old mechanic who is just getting too busy with only jeeps. And I no longer had a jeep I have a Durango. When in for a tuneup I know it’s for a costly but for everything they did I didn’t mind writing a check. Communication is wonderful and they’re high tech in all aspects. Keep them in mind if you ever do need a new mechanic they work on my husband‘s Ford F150 in my Durango

Jo
Review №73

This was my first visit to Renson having been recommended by a neighbor. I took my car in for trmansmission service and trouble shooting on my A/C. They found an issue with the A/C system and replaced needs parts and refilled Freon. They showed my photos of what was done and why it was necessary. Very professional and thorough. Highly recommend them.

Fr
Review №74

What can I say, they are diamond certified for a reason.They care about you and your vehicle.Honest mechanics not an oxymoron at Renson. Great service.Highly recommend.

Ke
Review №75

Excellent service at a fair price...As someone that has always serviced my own cars it was hard for me to trust others.Bill and his team have convinced me there are reputable auto technicians...Thank.you Bill and the Renson team :-)

Ke
Review №76

Have been going here for eons with all my cars. I started coming here because it was convenient to my house, but what kept me here was their honesty, thoroughness, and attention to detail. They highlighted when things needed to get fixed with the appropriate recommendations on urgency or if things just needed to be watched/monitored.

Ma
Review №77

Rensons always takes a professional approach to repairs and maintenance, and they listen!!! Timely and extremely efficient team that gets it done right the first time. I put my trust in these folks, and they never disappoint! Oil changes on my 2017 F250 diesel or a replacement A/C condenser on my Nissan Titan, they get it right the first time! Mark T. is customer for life!Just had the Titan at Renson this week, explained I needed to ensure I could get a smog check (passed) and if they could figure out the blinking seat belt light that was flashing. Fiona took care of the check in, listened to my story, made notes and said she would get back to me. SHE DID!turns out the clock spring assembly wasnt talking to the computer...End of Story...5 Stars to Fiona! Top Shelf Operation!!!

Kr
Review №78

I cannot say enough good things about Bill and his team. My every experience over the past 8+ years (including my husbands, SIL, MIL, friends, etc.) has been top notch! They are an on-time, communicative, educated (they always explain whats going on and what is needed and what can wait), and friendly team, and they always have me and my familys safety and greatest needs at the forefront of our dealings. Weve got 3 Hondas they have kept running well past 200k miles, I even brought our new purchase in for mechanic check AFTER he spent an hour going over checkpoints with me by phone before purchasing. I love and trust these guys so much, that I went out of my way to make an appointment while on a short trip to the Bay from Southern CA. You will NOT go wrong with Renson, Bill and his team- you have my word!

Ro
Review №79

As always, Renson responds to the situation with lots of communication and outstanding service. They keep you informed all along the way until you receive the keys to your car.

Ro
Review №80

I have been going to Renson Automotive for the past 33 years. They have replaced an engine in my van and have kept all my other cars in the best running condition. Bill Faulkner and his staff are the best there is. I would never take my cars to any other place regardless of what I need. Renson is honest, caring, trustworthy, and 100% reliable. I have referred customers to Renson who all have shared the positive experience that I have always received.

ra
Review №81

Rensons cares and it shows in their work. Quick, simple, professional. Thank you!

Be
Review №82

Renson never disappoints! They are extremely competent, thorough and courteous. What more is there to say? They treat you like you are a personal friend.

Do
Review №83

Thank you for taking my car on short notice and checking for rats after I found one in my engine. After fixing the rat damage, You gave me lots of advice on how to deter rats and cleaned the engine for me. I know you did my work for a reasonable price. Great customer service! Very professional.

Me
Review №84

Renson is an automotive repair shop with integrity. We completely trust them and have been taking all of our vehicles to them for years - from simple mileage checks to major repairs - we have felt well taken care of. They are quick, honest, and go the extra mile doing extensive research to find the best solution to your repair needs. We recommend them to all of our friends.

Sh
Review №85

Excellent workmanship and great mechanics ! I trust them to handle all my auto needs.

Ge
Review №86

Very much appreciated the detailed information I received about options for repair.Work was done in a timely manner--with a high degree of expertise (as always at Renson).

Ro
Review №87

I recommend I recommend I recommend! They are friendly, efficient, and informative. Best automotive experience ever.

Ch
Review №88

I came in for a straightforward task (brake fluid flush/replacement) and had a very pleasant and easy experience. Price was reasonable and I felt that they were trustworthy. Will bring my vehicle back in the future!

Ra
Review №89

Ive been trusting my car with Renson for several years. Always professional, with the highest integrity. They never over-promise, but always over-delivery. The most recent issue (an SRS failure) turned out to be an unaddressed recall issue. Renson could have easily fixed it and charged me, but advised me to let the dealer perform the recall work.

Ka
Review №90

Honest, excellent service! The prices are very fair. I highly recommend them!

me
Review №91

Rensons is always fair and truthful. They advised us that we should not put any more money into our car as the repairs would exceed the price of the car.

Mi
Review №92

After my first visit to your shop, way back in the mid 1990s, I decided to never take my car any where else for servicing. I have to say that is still how I feel to this day. Many thanks for the years of honesty, attention to detail, and professional service. Best regards, Michael

Le
Review №93

Renson Automotive is wonderful! I had just moved to the area when my car needed service. As a single girl, it can be intimidating to go to the machinic out of fear you can get taken advantage of. However, the Renson staff was so helpful, warm and welcoming. They explained everything in great detail and worked very hard to make the necessary repairs while keeping my budget in mind. They also worked with my warranty company and the Ford dealer to cover the parts that had bulletins out on them. I was also so impressed with the cleanliness of their shop/garage. They are definatly a business ran with excellence, honesty and integrity. I am so thankful I found them and equally happy with the service they performed on my car. I intend to be a client for years to come and would recommend them to anyone who needs automotive repairs.

li
Review №94

They are the best. I feel confident, when I drive away, that my car is in good repair. They check everything and I feel safe driving my car. Thank you Renson team for all you do. Linda Mandel

Ca
Review №95

Bill, Charlie and Robert are professional, efficient and warm. They took care of my check engine light and replaced the oil, which was dirty. And they had the car ready by end of day. I appreciate their expertise and know they have earned their Gold Rating. Thank you, Renson!

Ma
Review №96

As always, great service & consultation with a focus in my budget.

Ke
Review №97

Overall, Im very satisfied with the work and the customer service.

Ba
Review №98

This is the second time Ive used your service within this year so far so good I appreciate your service well done and my vehicle. Quickly quality done well thank you so much Bill I appreciate it

Lo
Review №99

Ive always take my car back here for top class repairs. The prices are always fantastic.Excellent customer service.

Pe
Review №100

We have only had wonderful experiences using Renson. The owner, Bill, is a man of great character and integrity and that means the world when looking for top-notch auto care. Without question, my wife and I would wholeheartedly recommend this business!

Information
10 Photos
100 Comments
4.9 Rating
  • Address:1436 White Oaks Rd #9, Campbell, CA 95008, United States
  • Site:https://rensonauto.com/
  • Phone:+1 408-377-8113
Categories
  • Auto repair shop
  • Auto air conditioning service
  • BMW dealer
  • Brake shop
  • Car repair and maintenance
  • Chevrolet dealer
  • Ford dealer
  • Honda dealer
  • Oil change service
  • Subaru dealer
Working hours
  • Monday:7:45AM–5:30PM
  • Tuesday:7:45AM–5:30PM
  • Wednesday:7:45AM–5:30PM
  • Thursday:7:45AM–5:30PM
  • Friday:7:45AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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