I have owned several homes and had multiple renovations done. I have never dealt with such bad customer service as I have with Betterview. They don’t answer the phone, don’t return calls, don’t follow up with voice mail messages. After 2 weeks of trying to get a hold of a live person, someone finally returned our call and came to our home to give us an estimate on replacing 1 window. We are still waiting to receive the estimate after almost 2 weeks. We left a voicemail, and still no response. They certainly don’t seem eager to have our business nor do they seem concerned about the level of satisfaction potential customers are receiving.We will be taking our business elsewhere.
Betterview installed 19 casement windows in our home last winter. The windows are high quality and customized to suit our home. Rick and the company were very flexible as I requested changes from the first estimate. The installation had a few bumps but the crew was proactive, attentive to feedback and worked to make sure we were very satisfied with the result. I like the fact that this is a locally owned company, people I might see in the grocery store.
Better View is the BEST! I just had 13 windows installed by Chris and Avery. The windows are great! My house was cleaner after they left. You would not have known they were there except for the wonderful windows. I didnt know Better View existed, and had several other estimates. A friend told me about them. Ralph Thomas came and showed me the windows and gave an estimate. No pressure or hard sell. The price was much better than other estimates and the windows are exceptional. I wish everyone could know about Better View - its superior product and phenomenal staff!!
Better View replaced my front door after storm damage. Great quality products, (Provia) with good service and pricing.
Friendly owner. Not pushy. Nice windows. Lifetime warranty. Buy local
Rick is very easy to work with.
Good service and price
Great products great people