Everything about this place is amazing! The music, the chocolate, the atmosphere and the customer service! Everyone was super helpful and welcoming! I had the S’more and Dipped Almond Cluster! The best! Definitely coming back!
Good thing their truffles are better than their customer service. 3 employees in the store, not one of them lifted their head to say hello. One even came up to the counter to announce she was going on break. After a few more minutes someone finally helped me. They need to be taught some customer service skills here.
Dont waste your time! Poor management trickles down to the workers. Also the Chocolates are below average!!
Visiting from out of town, we decided to stop by to see what they had after we ate dinner. Bought two different chocolates. Got back to the hotel and tried the toffee pretzel. It was absolutely stale and I had to throw it away. Business needs to check quality and freshness of ingredients. Waste of my money.
Got here and the line was already forming out the door...little did I know that was because the girl opening was late. She then looked annoyed as she opened the doors and we started walking in. Horrible customer service...followed by even worse chocolate. 1 star because 0 isnt allowed.So I decided to do a little edit on my review since I can not respond to the owners comment below.There was only one employee at this store when I was there. She didnt open the doors until after 12 when you are supposed to be open. She didnt look frazzled to me at all except for the fact that she was clearly running late and didnt even turn the lights on before letting us in your store. Although I understand why you are trying to do damage control on your business I was actually there and you were not. I am sorry your reply doesnt change my mind.
I really wanted to like this place because I heard such great things about it but while in the store yesterday for the first time I witnessed an employee (i believe her name was Lauren) completely mistreat a delivery girl. It was disgusting how she treated her and I cant support this business and wont be back because of it.
I have been in twice now and I love this place. The ladies behind the counter are kind and can answer all your questions. I really like the Vanilla Chai.
Truffles were good! Peanut butter heaven wasn’t that great though
Beautiful and clean with loads of handmade chocolate. We just got drinks but the candy looked terrific
Ordering a hot drink (or cold) was easy and met with friendly smiles and a genuine drive to help customers unite with their perfect order.
This place is absolutely amazing! The drinks are phenomenal, I especially enjoy the Chai Tea Latte. The chocolates are reasonably priced and so delicious. There are also so many options to choose from. The service is great everyone is very friendly! Love getting a drink and taking a walk on the beach.
My first visit very much exceeded my expectations. There are so many decadent flavors of truffles; each one in your choice of dark, milk or white chocolate. Both my Valentine gifts were boxed beautifully and the the staff could not have been more patient oraccommodating. I would definitely recommend this shop to anyone who is, or knows, a lover of fine chocolate.
Way over priced. Chocolate pretzels were stale.
Premium chocolate with so many choices and also a wonderful and friendly staff. This is a family owned and operated place that the locals and visitors all love. Highly recommended stop if you’re ever in Carlsbad
The most amazing family owned chocolate shop around! The family was beyond welcoming and helpful. Will definitely be visiting again anytime I’m in the Carlsbad area.
Lovely selection for the masses, but Im dairy free only and can confirm dark chocolate options are safe. Peanut cluster was sgood.
Chocolate is to die for. I love all of their truffles! Super smooth and creamy. The staff there is awesome! Love the owners and how friendly they are to each person who comes through the doors. My favorite thing is the Mexican hot chocolate and the caramel truffle. Definitely stop in when you get a chance! Worth every penny!!! 😍👅
Were sure to stop into this place whenever were in Carlsbad. Nice selection of chocolates and taffy, in addition to other delectables!
Love their chocolates and their service is always top notch!
Great spicy hot chocolate and wonderful assortment of small bit sized treats. Nice place in downtown Carlsbad.
Really rich chocolate. I need dairy free choc. and it is excellent here. They make all of their own treats, try the dark choc. cashew clusters- just right.
Good coffee and iced tea.
Did someone say Chocolate? This place is a sweet-tooth paradise. All kinds of interesting sweets ranging from old time favorites to rich and decadent desserts. Prices are a little higher than other candy/sweet shops but the quality is awesome.
The chocolate and coffee is pretty good but the prices are pretty high. They have a wide variety of truffles (in addition to other chocolate options) but the truffles seemed a little hard. The customer service was great, though!
We live locally and have been in many times, mostly because of the great location and the charming open feel of the place. Its expensive, and thats okay if the quality is there. Their chocolates are good and its hard to mess up tea, but their coffee is abysmal. Ive had their cappuccinos and drip coffee several times, and it is consistently awful. Most coffee shops pride themselves on how good and fresh their coffee is but not these people. Get your cup elsewhere, otherwise its just ok. Sorry but its true.
Apparently they are closed, undergoing renovations. Nothing about that on their website, had to go in person to find out.
One of the best White mochas (with an extra shot) Ive had in awhile. Definitely has that coffee with a hint of the flavor taste instead of the over sweat stuff everywhere else. All the Baristas are nice and friendly!The shop has a great selection of candies to choose from! Only downside to this place is the seating is minimal. If there was a few more seats for when its busy this would be a nice place to relax.This location is on State Street with tons of other stuff in walking distance.
Huge selection of chocolates and candies, as well as a beverage bar with coffee, hot chocolate, tea, etc. The chocolate I had was really good, and the staff was friendly and helpful. I do wish they had a better area for enjoying the candy and beverages they sell there, though. When I was there, it was just a couple tables with chairs off to the side.
This is a regular meeting spot for myself and my partner. We love coming here! Great drinks and exceptional chocolate. Best hot chocolate in town :-)
Prepare yourself, because you will spend money here. They have a very nice selection of chocolates, candy, and other goodies. Every time we go there we do not leave empty handed, there is something for everyone. But be careful all those goodies and chocolates add up ($).
I read so much about this place when planning our getaway that I had it as a surprise for my wife, she loves chocolate... what a disappointment, place is less than what you see in the pictures. They have a variety of flavor filled chocolates, so we were looking behind the do not touch glass, an attendant behind it asked us politely are you ready? Once, then twice then it got a little annoying, there was no one else in the line; so we started picking two of these, two of those, after the third pair she asks is that it for you?, I said no, I asked for another one, and again she said is that it for you? The lady was in a rush, so finally we come to pay and we order coffee, a capuchino and a latte, we did not like either one. After tasting the different types of chocolate, most are way too sweet, the filling flavor takes over the chocolate 100%, except for the truffles, those we did love.
Cozy place to stop for chocolate. Little low on selections around Christmas
Nice service, dark chocolate is a little too sweet. Expected a little more for the prices. Some vegan options, but not many.
Lovely little chocolate, wine & coffee shop at the corner of State Street & Carlsbad Village Drive. Their toasted almond mocha is a new fall favorite; get it iced on a hot fall day like today! Staff is attentive, friendly & fast!
Lived this little shop. Turned out to be pretty expensive, but its quality chocolate. Mhmmmm peanutbutter and dark chocolate belong together.
ADORABLE! the wine selection was pretty good, lots of choices for sweets (even thought 4 pieces cost us ~$7 ) everything was yummy and there was a place to sit and drink coffee. Ill definitely be going back!
So fun to be in & the service is sweet & friendly too 💚🙃
Good place for some sweets and their espresso is delicious. Only stopped in for a bit but their selection was unique and its a lot bigger inside than it looks from the street.
Great little niche shop, it smells like heaven inside.
Great place with good coffee and good music. Nice selection of wine as well as lots of unique chocolates. Great place to sit and work on the computer. Definitely recommended.
First time in. Great coffee (South American toast) and the surface free peanut butter cup is DELICIOUS!
Very very good. Sweetness overload. Sugar free options too. Great service.
Love chocolate dont go in here hungry. Good customer service fantastic location
Old Carlsbad Village. Great coffee and sweets. Only a few blocks from the train station and the beach.
Neat place, nice location in Carlsbad Village. If they had coffee and good basic M&Ms - Id be in heaven.
Great local chocolate bar. They know what youre looking for!
Delicious, but highly annoyed they fully refuse to even try mobile payment. Coming from the beach I only had my phone, a Galaxy S7 with mobile pay that works with all credit card terminals, and they refused to let me pay or even try because its against their policy?
The chocolate is delicious!
Fantastic quality! Great for gifts, they have little boxes that they put bows on!
Coffee was very good, but surprisingly the chocolate was not
They had the biggest selection of candies and truffles I have ever seen. The hazelnut truffle is awesome.
I bought one of their chunks of Fudge on the counter and it was awful. It was hard and chewy, tasted old and had more the texture of Taffy than fudge. Very disappointing.
Picked up a small selection of chocolates from this place, they were all delicious. Nice selection inside, including wines with suggested pairings.
Don’t charge that much for a little piece of chocolate what a rip off
Very roomy and had a nice vintage cafe feel to it. A sorts of chocolates that I didnt know about but luckily the girl behind the counter helped us out.
Great service, good chocolate, fun atmosphere.
I am friends with one of the workers here, and they confirmed what I already suspected: the chocolate bar makes a very limited number of their products themselves, they for example by Oreos from the grocery store and dip them and grocery store bought white chocolate. Their Taffy is from the grocery store as with 90% of their bulk candy.
The place in nice the sweet too but the place is too old
Great customer service, large selection of chocolate. Lighting is a little dim and the hot chocolate is more of a dark hot chocolate.
Great selection of chocolate and good coffee
Lovely place to get some delicious chocolates, coffees, or even a bottle of wine to take home!
Great service and huge selection of chocolates. The hot chocolate is great too!
Great selections and decent pricing
Pretty cool place. I love carlsbad village, and chocolate of coarse
Friendly owners and delicious chocolate drinks and treats.
The truffles are in point.
Great chocolate, great tea, great environment and great place for a first date! 😎😏
Great place if you want some fancy snacks!
Just great, what else can I say😁
Chocolate was heavenly! Staff very sweet as well.
Whether or not youre from the area, you must stop by CCB. Great coffee, and amazing chocolate!
If you love chocolate & coffee must try spot
Terrible pricing! I bought few chocolates and it was so much. Also, it doesn’t taste well at all.
Very nice little quaint place with a big selection of chocolates and wines as well has freshly brewed coffee and tea.
Really yummy. Cute inside too.
Overpriced chocolate nothing special about this place. The chocolate is super sweet to a nauseating point.
Lots of good chocolates to choose from
Disappointed. The candy I purchased from the counter selection didnt taste fresh. The pretzel covered in chocolate with some sort of candy coating was limp inside. The lattes we ordered were luke warm, lacking in foam and really, awful quality coffee.We also purchased a piece of carrot cake which couldve come from Costco is was so blah.No value for the money spent!
A lil pricey, but great old fashion chocolate.
Very nice customer service, but the decaf mocha tasted a bit watered down, like it was prepared from drip brew. The chocolate is AMAZING!
Great place for dessert right in the heart of downtown Carlsbad! Chocolate and espresso drinks!
The coffee is Ok but the chocolates are good
Expensive and the chocolate flavor was awful, not the quality I expected
Best service by a gal named Sam!
For the first time in my life I felt worst then a second class citizen! Walk in no one Knowledged me or my wife. Look around and waited for some one to ask us if we were ready. One of the girls saw us and she decide to walk around and then went to her coworker and went to the back as my wife and I were waiting for service. Some else came inside the store and the cashier decide to help the other customer verse us when she knew we were there before the new customer that walk in. When the employee came over to us she said “oh I’m sorry I forgot about you guys” I wanted to scream at the top of my longs but I keep my composure . My wife wanted to buy more items from this place but at the end we only walk away wt a few items. I felt like my money is worth less then any ones else money in there. NEVER AGAIN WILL I SHOP THERE. EVEN IF IT IS THE LAST CHOCOLATE STIRE IN THE WORLD.
Excelent place to listen good music
Super selection of quality coffees, teas, and sweets!
Delicious chocolate and good coffee
WOW..NOTHING ELSE NEEDS TO BE SAID
Best Spanish Hot Chocolate...ever
Great coffee and truffle selection!
The variety of candy is fabulous!
The best.
But great if you need a chocolate fix Overpriced,
My coffee was delicious.
Fantastic assortment of everything chocolate but the prices are a little silly.