My daughter spilled water on her MacBook, and we couldn’t even turn it on. I thought it was toast. All reviews I read by apple were to just buy another one, which is what they want you to do. They were able to repair it, good as new, phew!!! We are so happy! Thank you!
Amazing customer service. Patient, friendly and honest!
Kevin and his team are the undisputed tech and computer repair champions of San Diego and local Encinitas and Carlsbad, hands down!I recently experienced other Encinitas/Carlsbad computer repair companies taking advantage of their customers in this wounded economy by price gouging and replacing their free diagnostic service with a paid version ($100!). Plus 2-3 weeks turn around time...Very unfortunate!Kevin and Au Tech Solutions is doing what is honorable and right by keeping their free diagnostic service in place, as well, they have been extremely fair with their repair and replace costs, and their turn around time is on point! I am writing this review to let people know there is a computer repair option for San Diego Encinitas and Carlsbad that does not take months for repairs, or hundreds of dollars just to determine that your repair will cost more!I would recommend Au Tech Solutions to anyone looking for fair treatment and reliable services.Thanks AU Tech!
I am so happy that I found this company. My computer emails were a mess and i was very discouraged until I called Au Technology and talked to Kevin.He and Andre solved my problem and I am so grateful. I will certainly recommend them to all my friends.Anne Shuput
I was having issues with my laptop connecting to the internet and a hard drive that was operating too slow to be useful. I emailed for an appointment and received a response within 15 minutes. The staff is extremely responsive and flexible to accommodate my schedule. I brought both items in and was assisted by Kevin. He was friendly and knowledgeable, even offering to make a house call if need be. I will be recommending Au Technologies to friends and family who are in need of tech support. Thanks for the help!
Lab 5-8 is a 5 star IT company. Their tech, Melinda was outstanding. She knows her Mac and PC platforms well. She brought my Mac back to life, transferred all my data to a solid state drive and assisted with troubles on my virtual PC environment. I would trust my sensitive data with no one else. Thank you for optimizing my technical world.
Great company! Went above and beyond for me. Owner is a true professional and the staff are friendly and reliable. Would recommend them for any computer needs.
Kevin is the best. I was a walk in, although he prefers appointment first. Took an hour of his time to diagnose my issue on my laptop. Let me know Its really not worth putting 400 into fixing since the graphics was fried. He then spent another 30 mins making a list of what parts to buy for my own custom build for a desktop that Ive always wanted to do but didnt feel confident. Kevin is the tech friend you wish you had. Highly recommend calling him and stop going to anywhere else if you want to save money. Thank you so much Kevin. Looking forward to my build!
A business colleague of mine was in from Europe and stopped to see me on his way to a major healthcare conference in San Francisco where he had multiple scheduled meetings and multiple PowerPoint presentations that were stored on his computer. While staying with me his computer refused to boot up, and it was a Sunday. I called Kevin at Lab5-8, he tried walking us through a fix over the phone and when that did not work, we met him at his office and within an hour he had the computer working perfectly. He literally saved my friend from a business disaster. Professional, polite and incredibly good. Really knows his stuff and I would not hesitate to use him again and recommend him to others.
Thank you, thank you, thank you for helping me with all my computer tech needs. I have and will continue to recommend your team of professionals to others. Keep up the great work. I truly appreciate your services.
Great reliable service. Amazing staff. Helpdesk service is top-notch. Highly recommended!
Lab5-8 has been fantastic! We have a small business and needed help with our website, promotional campaigns, and just general help when it comes to technical issues. They have been incredibly helpful, and willing to take care of our needs, always in a timely way. Vianca has been so pleasant and helpful, and always so responsive! I highly recommend Lab5-8!
My worst nightmare is down time on my computer when Im in the middle of critical business projects. The techs at Lab5-8 have always been at the ready to diagnose and repair my issues in the shortest amount of time possible while making sure that I understand any operational habits I might have had that created my problem. That education has been priceless as well as the great service jobs on both my computer and my wifes.
I highly recommend Lab 5-8 for a variety of computer problems. Kevin is always quick to respond to calls, he understands when an individual or company runs into computer problems they need and want a fast fix/solution. The monitoring service Lab 5-8 offers will keep you worry-free and secure in the knowledge your computer has a guardian angel watching over it.
Awesome cumputer repair company! Cannot beat their prices, and the quality of their service. I highly recommend them.
Kevin and His crew are here to help! They are a business but treat people like friends. They gave me the advise I need to get what i needed at the budget I had. Very Friendly, very Helpful, Very Knowledgeable .
Quick take in and less than 24 hours later had our business computer bavk in action. Additionally, Convenient, easy, friendly, professional, reasonably priced (what i had expected), will absolutely utilize their services again! Thanks Kevin and Bianca!!!
Thank you so much Kevin for coming to the rescue and taking care of all my IT needs. Your quick response is always a plus! I know I can count on you any time of day. Thanks again for everything!
Lab5-8 has been awesome! Every time I have an issue with one of our computers they jump right on it and get the problem resolved. Most of the time they are able to handle the problem remotely which makes it nice. I highly recommend them!
The Lab5-8 team is friendly, knowledgeable, and fast! Knowing they are there to help me with when I come across other really tough issues in the future is awesome. Will definitely recommend to friends and businesses in the area!
We have been using Kevin and his team at LAb5-8 for the last 4 years and we are extremely pleased with their services and assistance with IT and computer problems of any kind. They are very fast to respond and the pricing is very fair. I would highly recommend them to anyone or business.
Fast service, very knowledgeable, and most of all...honest. I would recommend AU Tech to anyone without hesitation.
Kevin was amazing. Fixed my computer next day. Would greatly recommend to everyone.
I had a great experience everyone was helpful and Fast. Also the work quality and knowledge they have at hand is amazing.
They came to our office and got our network setup super fast. The team is awesome, communicative, and a pleasure to work with!
Fast, efficient, cross platform and trustworthy ... I love being a part of their IT ecosystem and knowing that my electronic world is protected and properly cared for!!
Very good experience, I recommend this place for your computer problems...