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Home AV TV & Design
7720 Rancho Santa Fe Rd #115, Carlsbad, CA 92009, United States
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Home AV TV & Design
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gl
Review №1

I had Russ Stover the owner, walk the job with me 1 week before Christmas. He said he would get back to me in a few days because prices would be going up at the end of the year. I called his cell phone twice and his office twice and never received a returned call. At this point I feel lucky that maybe I dodged a bullet with that type of customer service. Which is funny because all he raved about is how GREAT his customer service was. HA HA.

Sa
Review №2

Very clean and professional store, didnt try to get me to buy custom things, just advised me. Recommend another store to see of they had what I was looking for.

Ri
Review №3

I have used several AV companies in the past that did not set upmy system so we could fully utilized it. Also very poor customer service when needed help they performed after installed.My experience with AV TV was very good and the opposite of my past experience w other companies. From the initial appointment to having the new AV equipment installed and programmed we have been more than pleased w AV TV and would recommend to our friends and family.Thank you,Rick

Re
Review №4

I ordered the custom made cabinets (contemporary) and they turned out beautiful, matching the wood stains from the kitchen. The Sonos system is more powerful and clear as my previous Bose system. The technical set up and support was excellent.

Gr
Review №5

Excellent customer service and very professional installation. When they were done, you couldn’t even tell they were there. Highly recommended

Ri
Review №6

The team is extremely good at attention to detail. I like the how. Russ gets the dream av system and breaks it into phases for affordability.

At
Review №7

Have worked with Digitainment and Russ for 11 years. Excellent service and education. Makes our home very nice to be in!

Al
Review №8

Russ and The company are fantastic. They keep it simple, cost effective, fair and sincerely care about the customers happiness.

Ka
Review №9

Reminds me of an upscale Costco - Just enough options without overwhelming, but you can be assured that what youll get is a great product at a fair price. The cherry on top is outstanding service.

de
Review №10

We are a repeat customer from several years ago and decided to upgrade our tv to 4K, improve our surround sound, put Sonos in very room, upgrade the wi-fi network, switch to satellite TV, and purchase the supporting hardware, etc. Even though our project was small compared to other elaborate projects they work on, Russ and his team have been very good in returning our calls and following up with us before and after our installation. We were having some unique and unusual problems with our system and Dane had come out a couple of times to correct our problems and explained how it all works. He never made us feel like we were technologically inept (but we probably are) or that we werent important to them. We are very pleased with our audio visual system and when we are working on projects we can not only listen to any music audio source throughout the house, but also TV station audio with each set of speakers controlled separately or as a group. It is an awesome system. Additionally, we enjoy looking at our collection of photos on the large HD 4k TV screen at any time with the touch of a button. They are very knowledgeable and I really like their quality service for life that comes with your purchase.

Ja
Review №11

Digitainment installed a home theater several years ago. It was such a success, we had them come back and installed another similar setup in our master bedroom. We purchased a home service agreement which Digitainment honored without hesitation whenever required. We recently added a component which Leo, the experienced technician, came and installed. There were several minor problems and Leo came back without charge and fixed it. On other occasions, Ive called the office and a technician walked me through the problem and solved it on the phone. I strongly recommend Digitainment for all home entertainment needs.

Ro
Review №12

Great store and great products

Ri
Review №13

Excellent Service, fair pricing, and good follow through.

Za
Review №14

The sales person that came out, Russ, is very knowledgeable and came up with the right solution for our situation

Br
Review №15

Great Service - Great Products!

Information
12 Photos
15 Comments
4.6 Rating
  • Address:7720 Rancho Santa Fe Rd #115, Carlsbad, CA 92009, United States
  • Site:http://homeavtv.com/
  • Phone:+1 760-891-0571
Categories
  • Home theater store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–6PM
  • Thursday:11AM–5PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
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