I liked that I was able to reserve a unit before visiting the site. The manager called to follow up and they were expecting us. Very helpful staff. Clean facility. Over all great experience.

First time using a self storage unit. Jasmine walked us through the process so clearly that I didn’t have any questions!!! She was also very personable and we got a nice ride on a golf cart too! Highly recommend

The best place to rent a storage unit by far! The staff was very friendly! Ask for Juana or Bryant. They were the best at helping me find the perfect unit at a great price! The facility is always kept nice and clean. Would highly recommend!!!

Carlsbad Self Storage is the best! Jazmine and Karina are super nice and helpful every time, always offer cold water bottles and respect the health and safety of their customers, wouldn’t think of storing anywhere else!

Fantastic experience both on the phone and in the office - prompt and super friendly. Facility is easy to reach and has all the amenities needed!

I called to get a quote for a unit and the manager Bryant was so helpful and kind. He discussed the different sizes for my needs and wasn’t pushy or tried to sell me on something I didn’t need. I appreciated the help and will be going with them!

After 5 moves in 60 years, this was by far the BEST i have ever done. Nice help, courteous people and fair pricing.

I used this facility to store some of our corporate furniture during a move. This is by far one of the best storage facilities I have done business with. Bryant and Juana are extremely knowledgeable and always provide stellar service.I will definitely look into doing business here again in the future.

Staff was extremely friendly and helpful. They understood my storage needs, and were able to get me exactly what I was looking for.

The staff was wonderful and very helpful and efficient. The unit was clean and easy to get to.

Great experience. Jasmine very professional and helpful

Great Customer Service! Jasmine is a true professional.

Good customer service. Easy to begin/end rentals

Jasmine and Karina were incredible to work with. Outstanding customer service.

It was an absolute pleasure working with Jasmine and Karina to get a unit set up today

Very clean. Very helpful staff!

Clean and well organized. First class operation.

They offer a free move-in truck, which is very convenient. Highly recommend this storage facility! The staff is so friendly and helpful.

Their gates dont trigger for my motorcycle. Everytime I come here to grab something for my office or survey our unit I get stuck at the gate.

Wonderful customer service! Love this facility.

This place has the best customer service, & the shining star there Anna, she was very helpful, stayed late so she can make sure that I put my last load in.Thank you Anna for displaying a high standard of customer service, I am sure you will be a shining star anywhere you go, thank you

Very professional, responsive, and helpful. Facility is easy to access from Yarrow (once you have a unit) or Palomar Airport Rd. Clean and convenient inside. Competitive rates, and you lock in your rental rate for 12 mos. Moved from a competitor because they did nothing to retain me and raised my rent significantly.

They were so easy to work with when we went in to rent our unit. Michele was so nice and professional - she showed us around, showed us a couple units and made the paperwork easy. The place was very clean. We will recommend to our friends.

Always clean and a great place to storage

Great place! The only thing they need is more carts.

The staff here is always so helpful

Very Friendly Management and always helpful Happy to be there

Honestly I can say that if you have an issue, management listens and will help correct the situation.

I luv this place and the office management the couple their are so friendly and helpful.

Friendly easy access. Worked with us and uhaul to clear out a unit. Pro-rated lease for a few days.

Despite the random rent increase, the horrible music and the fact the employees park near the only entrance to one particular building, its okay. Clean facilities, friendly handy man and duel access points.

When the CoolBox I used for my move from a 3 bedroom townhome to house in Oceanside didnt fit all my stuff, CSS saved me! There is more to consider than just the cost of a storage unit (the price was better than others I found).Tammie in the office is friendly, efficient, and accommodating. She stayed late to get me signed up for a 10x10 unit and even showed it so I could decide if I want a ground floor or second level unit. She patiently answered all my questions, since this was my first Self Storage experience.The best value for me was use of their moving truck. Elijah arrived on time with the truck and relaxed for an hour while I easily fit my boxes. The truck was waiting by my unit and luckily I had no pressure to unload quickly because nobody else needed it. He was friendly as I saw him a few hours later, doing the rounds, checking locks and cleaning. The facility is immaculate.I saw maybe 8 other customers when I was loading in, over 5 hours. Everybody was nice. Yeah, it took me 5 hours to carefully fill the unit because I had mostly boxes and needed to optimize. Tip: Move stuff from truck to ground, ground to hall, then hall to unit. This was MUCH faster, but I felt trashy filling the hall. Thankfully nobody else was using a unit near me.This review is so long because I am SO impressed. Have no doubts about Carlsbad Self Storage!

The facility was clean and Rob a.k.a the kid was great!

Very clean always have a cart available friendly staff 2 entry and exits...what more do we want! A+

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