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Starbucks
596 E North Ave., Carol Stream, IL 60188, United States
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Starbucks
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Zs
Review №1

Bad service! The girl that took my order gave me the wrong sweet treats that I wanted, and it took too long to give me the right one. The second girl that was in taking orders also was attending others before me.

Je
Review №2

Good service. Be wary of the lot and entrance. It is small and a bit rough to maneuver. But great experience overall

Ph
Review №3

Good as usual. Drive through packed, expected. Service is good.

Su
Review №4

THE BEST SMILING FACES AND SERVICE IN TOWN. VERY RESPECTFUL WAY OF SPEACH AND HUMANITIES THAT COME FROM THIS LOCATION. I REALLY LIKE THE VIBE, NO JUDGEMENT. IF IM PAYING 8$ FOR A DRINK I EXPECT IT TO HAVE EVERY INGREDIENT I AM PAYING FOR, WHICH THIS LOCATION IS CAPABLE OF DOING. OTHER STARBUCKS IN THE AREA ICE EVERYTHING DOWN AND CHEAP OUT ON THE COFFEE. COME HERE. SHOUTOUT TO THE MANAGER WHO KNOWS HOW TO MANAGE THIS LOCATION PROPERLY.

El
Review №5

Blake & this location was incredible and super friendly! There was a slight mix-up in my drink, and he was super great at resolving it quickly and making sure it was solved prior to leaving. Only wish I had some to tip - always remember to tip your baristas!

Am
Review №6

They were happy and excited to make me the special secret menu Valentines day drink! They were super nice and hardworking. It was super tasty! ❤️

Ja
Review №7

Dissatisfied. Asked for no whipped cream, got whipped cream. 2 drinks, drove away, 1 straw. Not sure how explicit I need to be.

Ch
Review №8

I love Starbucks. This specific Starbucks though....terrible. they always seem to be out of stuff. They are slow AF. If you see the 3 mile drive through line....dont go in! You are still in line l, so you have to wait 20 minutes until, what would have been, you place has opened in line

Ru
Review №9

I tried to visit this Starbucks 2 weeks ago to get a change of scenery while working remotely. Unfortunately, their Wi-Fi wasn’t working and according to the baristas, hadn’t been working in weeks. The coffee I purchased was fine but I had to drive down the road to the Wheaton Starbucks to actually get some work done. I would have appreciated if the baristas said something to me about the Wi-Fi before I sat down and tried to work.

Dr
Review №10

Will was my drive thru server and he was very personable and made sure everything I ordered was correct and was super fast. Glad I came to this Starbucks instead of my usual one. Will definitely come to this one more often!

Al
Review №11

I recently was in the drive-through I ordered an iced mocha and once I got to the window I was given an iced white chocolate mocha I asked the employee Blake I’m sorry this is the wrong order asked for an iced mocha he then replied OK go back in line and will make your order the right thing to do would be to have me wait there and make the correct drink instead I waited in the drive-through for about 15 minutes and then I was given my drink and there was no sorry or apology never going back to the Starbucks again

Va
Review №12

I come to this location a few times a week and it literally makes my day when Blake’s voice comes on the speaker. He is so sweet and more importantly, my drinks are always right!

Ko
Review №13

Always great service and quality.

Ja
Review №14

Were flies flying all around work station

Ti
Review №15

Im sorry Starbucks, your employee Dan (larger, bearded guy, mainly works drive-thru in evenings) has zero customer service. Not only that, but he is rude and doesnt say a word after handing orders over as if he is bothered to work there. I skip this Starbucks and go to one about 1.5 miles away just so I dont have to deal with that guy, he is not equipped to work with the public.

El
Review №16

Depending on the location, off hours can take much longer to make it through a line. This location has been fast every time Ive gone on many different days of the week. It will be my new go-to location as Ive since moved away from my previous store.

Ti
Review №17

Love the customer service at this location, Robin especially has really stood out to me every time Ive visited. She is always so kind and accommodating while also being thorough in making sure my order is correct. Even on my grumpiest days she has been so uplifting and refreshing. Hoping the world can find more Robins :)

G
Review №18

I felt better about this place after I noticed that Captain America was keeping watch over it.

Ke
Review №19

Every morning I grab my drink from this location, AMAZING!

Ma
Review №20

Always nice and they always get the order correct.

Le
Review №21

The employees always take the time to make the drink exactly how you want it, and I like how they give you recommendations for drinks if your in the mood to try something different.

Ja
Review №22

Service is great! Friendly people and the drinks are so good!

Ma
Review №23

Totally disappointed today from the service. We ordered caramel hot chocolate with caramel swirl on the top of it through drive thru. On receiving our drinks, it was utter regret, we got hot milk with a bit of caramel tinge.

Ri
Review №24

I love Starbucks. Today was really busy and they lost my order. Took almost 30 minutes to get my coffee. So much for online order

Ma
Review №25

Stop here every morning and get treated like family by the staff. When I walk in no matter what they are doing people stop to say hi to me. Love the staff here, always so positive and go above and beyond.

Co
Review №26

Good quality consistency and better than dunkin

Si
Review №27

Ordered a grande coconut milk mocha macchiato. Got a double tall ice drop macchiato with coconut milk. What?

La
Review №28

Good service and staff was helpful

lo
Review №29

This Starbucks is out of my way but I always make the time because I absolutely love the morning crew! The customer service and connection is always outstanding and it starts my morning right

As
Review №30

Great service, great coffee, will definitely come back

I.
Review №31

This location never gets my simple custom drink right.

Cl
Review №32

Busy drive thru. Good seating inside and out.

Ma
Review №33

Very busy drive thru.

Ja
Review №34

Delicious Frappuccino I believe I gotten a vanilla bean and a cookie crumble

Lu
Review №35

Blake needs a raise. Thank you so much for your help with my drinks today & noticing my new hair done. Love this Starbucks everyone is always so helpful and nice!

ha
Review №36

Quick and good staff

D.
Review №37

Perfectly hot coffee in the middle of the day. Great team.

ch
Review №38

This was my favorite starbucks however the customer service is not excellent anymore. There are many new workers and no familiar faces.You have to wait over 15 plus minutes in drive thru and I waited 26 minutes for two days straight for a mobile order. Also, my last 5 drinks were Incorrect.

Ka
Review №39

One of my favs! Staff here is awesome!

Mi
Review №40

The Baristas are so nice here. There was a huge drive-thru line so I went inside. All of them were working so fast and efficient, we were out of there in no time.

「J
Review №41

Good drinks, we confused a grande for a large though

Ra
Review №42

Great drinks, but had a really bad bee problem during the summer months and did nothing about it. Several bees got in my car.

Ni
Review №43

It was a great place to eat at and the frappes are awesome

Ke
Review №44

For the past few weeks the line has been so slow! Ive sat for 15 minutes without the line even moving. Even when the line did used to move fast you still would sit for about 5 to 10 minutes waiting just to pay! Yeah Im not going to this place anymore.

Am
Review №45

My weekday Starbucks location. Love all the people that work here :)

Ma
Review №46

Good service

ma
Review №47

Great coffee good treats not super expensive

Ju
Review №48

I dont live near this Starbucks and Im gonna miss it. My drinks were always perfectly made. The best pumpkin spice latte and chestnut praline latte!

Ma
Review №49

Very very slow

Jo
Review №50

Very slow, consistently. My wife loves their frappuccinos, but be prepared to wait 10-15 minutes in the drive through line. Its constantly taken about 2-3 minutes per car. So when you get in the drive through line, do the math and see if you have the time to wait.

Su
Review №51

This store as gown down in the dumps. They can never make the drinks right anymore. I was there earlier and ordered a Caramel Cloud Macchiato and the cloud part was completely missing and had probably two table spoons of caramel just sitting in the bottom🤮... I didn’t even bother with them. I went down to the other starbucks and they fixed it for me.

SH
Review №52

Lines was a little long good coffee

To
Review №53

Small coffee shop but very representative of this chain. Coffee always good as well as the offered food. Places to sit and hangout and easily accessible from 2 major roads. Absolutely worth a visit.

Ty
Review №54

My absolute favorite Starbucks location ♡ Three years later this is still my absolute favorite place, Emma is the sweetest person ever. She is always so kind patient and friendly. I go 4 days out of the week in the mornings the staff as a whole are amazing and kind ♡♡ I work in Lombard and the staff will often ask that I pick up coffee from this location because it just taste better from here!

Vi
Review №55

Im along for the ride with my daughter. I dont like coffee! I love the lemon loaf & chi tea, cold.

Ta
Review №56

Better than a few other Starbucks in the immediate area but its nothing spectacular. Not exceptional service or any reason to rate it exceptionally high but drinks are usually accurate, service is always good and fast. I visit at least one Starbucks everyday and if I stop for a second time I chose between this one and another location because of the drink consistency.

Na
Review №57

I have always like Starbucks coffee, teas, the different fruit flavor drinks, lunch menu and deserts. Great place to hang out and chat with family and friends.

Ro
Review №58

Used to like this store. Fast, efficient, and consistent. When it comes to orders, they still get it just right. New manager seems to always be in a bad mood however - not very professional or friendly towards customers.

Al
Review №59

This places sucks. Last time they got my order wrong so I complained and the Company sent me two free drink coupons. Now this Starbucks won’t even accept them when I tried to order a drink with my friend! Never coming back to this location. Learn to recognize your own coupons!

Ce
Review №60

Thanks, for my free birthday coffee. I appreciate to Starbucks .

Ri
Review №61

They did not have up sign to say they were closed until afternoon and lots of cars were waiting for nothing. Very angry customers. Danada location.

li
Review №62

Starbucks was amazing. Beautiful quiet place if you want to hang out with a friend. Tea was very delicious.

Gi
Review №63

Quick checkout and friendly. Great customer service 👍

Br
Review №64

Its hard to have a negative experience at a Starbucks. And this time and place was no exception. I ordered an Americano with a cold coconut topper. And it was excellent, as Ive come to expect of their hand crafted drinks. It was also easy to find parking and a table in the store to engage in a good conversation with a friend.

Mj
Review №65

Great coffee made my way peppermint Bianco at 130° Makes me happy!

Ca
Review №66

I can always find the perfect cup of Joe for whatever mood Im in.

Ch
Review №67

Good staff at this location, Hannah made me an outstanding mocha, and they are all polite.

Ti
Review №68

The service sucks in this store they took 45 minutes to make my drink

Cy
Review №69

Its my treat when out on errands.

Ja
Review №70

Music is way too loud. I was talking to my boyfriend on the phone inside, and he said “what is that noise? It’s so loud I can’t hear you over that screeching” If you’re trying to study, good luck, the music will be so loud you can’t think.

Ke
Review №71

Why is it everytime i go, the coffee i order is never quite the same as the time before? Still taste good, just not consistent. Still think they are over-priced, so Ive cut back the number of visits in a week.

Al
Review №72

This location is always fantastic. The staff is wonderful, quick and precise order. This is my favorite Starbucks to go to

Em
Review №73

Friendly staff, fast paced, and they always remember your name! Best Starbucks location. :)

Mo
Review №74

Nice cozy coffee place. Has a drive through window. I liked this place.

Bu
Review №75

Fast service, friendly staff, clean store. Drinks taste better than some other stores by me. Good espresso

Mi
Review №76

Nitro cold brew is available here, I recommend it. The staff are excellent. Seating on the inside is average, not as big as some locations but not tiny.

Ma
Review №77

Absolutely love this store!! Great environment, friendly baristas, and convenient to get to! I make it a part of my daily commute and wouldn’t go anywhere else!

Dm
Review №78

Friendliest staff ever...!!

M
Review №79

The staff is friendly, but the products sucks....I go to this location in the evening to closing time and I never get the product to my satisfaction. waste of my money.

Ja
Review №80

Waited over 25 minutes in the drive-thru coffees not that good to wait that long also the order wasnt right

L
Review №81

The coffee was great but I didnt feel like the seating area was like most Starbucks that Ive been in. There wasnt a lot of seating to start with and then one person sitting at each larger table makes it feel like you cant sit at that table and hold a conversation with the person I came in with! The seating area felt rundown.

G
Review №82

Starbucks 👌🏼. Got to get my Teavana. Coffee ☕️ not bad, frappes good, lattes good. snickerdoodle got chocolate, green tea frappe and lattes very good. They have sugar-free. Be sure to stress diabetes so they don’t switch to regular. Still happens I spike in about 20 minutes, so I stop at next Starbucks I see and exchange. Not a good practice 😢.

Ri
Review №83

Great service and vibe

Ia
Review №84

Coffee is always hot and the bagels are never burned. Ive only stopped here a few times, but my breakfast has always been consistent.

Ta
Review №85

Salted caramel mocha frappuccino! Yummy

Mi
Review №86

Well,everyone knows about Starbucks so, need I say more?

An
Review №87

I was very happy for service. Coffee was hot which I love. Person was very nice.

Su
Review №88

Very disappointed, tried to get a coffee with unsweetened almond or soy milk and was told we dont have anything unsweetened here. I was very surprised as big as they are they dont have something like that. I ended up getting nothing.

An
Review №89

I enjoy their cold drinks

fr
Review №90

Great staff never messes up my order with the multiple changes I add to it. Drive thru team remembers my name and order by my car when I pull up. Also one of the fastest drive thru Ive have experienced!

Su
Review №91

I had to go back 3 times for a watered down dark roast with cream and hazelnut, 1st one had no cream or hazelnut and burned my tongue bad, 2nd was not dark roast and 3 was so watered down I couldnt finish it.The bacon gouda sourdough is a tasteless thin no flavored RIP off.

Te
Review №92

Love love love this coffee! No other place for me! Best ever

So
Review №93

Great service, friendly staff, very clean.

S.
Review №94

If you think this is a good location, you havent been to another Starbucks. SLOW SLOW SLOW and they dont follow directions well at all. I occasionally am forced to visit this location, but its always a 10 minute wait in the drive through, even if youre the only car in line, and Ive had to have my drink remade nearly every time.

Ja
Review №95

The drink ordered was prepared in a timely manner and was what Id ordered. Overall the staff were friendly and focused on great service!

Ca
Review №96

My girlfriend Lauren treated me to coffee at Starbucks and it was great!

Sa
Review №97

One of the best Starbucks in the area. Fast service and staff is always very friendly.

Jo
Review №98

Great shop in the airport. Quick and well stsffed.

An
Review №99

Such phenomenal customer service making me feel important and helped so well and cheerfully with the the drinks Dee presence superpower, Serena (who needs a superpower (go see the board by the condiments)), and Kenny enthusiasm superpower

Me
Review №100

Great for a little coffee meet with internet access.

Information
70 Photos
100 Comments
4.3 Rating
  • Address:596 E North Ave., Carol Stream, IL 60188, United States
  • Site:https://starbucks.com/store-locator/store/17231/
  • Phone:+1 630-871-1866
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5:30AM–9PM
  • Tuesday:5:30AM–9PM
  • Wednesday:5:30AM–9PM
  • Thursday:5:30AM–9PM
  • Friday:5:30AM–9PM
  • Saturday:5:30AM–9PM
  • Sunday:5:30AM–9PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Organic dishes:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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