The service manager Jordan was fantastic...got me in quick, told me what needed to happen and suggested other things that could be replaced but didnt push the additional services on me (which was a welcomed approach versus other places in town) and kept me updated throughout the process. Picked up my car, had a slight issue unrelated to main diagnosis, he told me to come in when I could, he looked at the issue, took care of it and had me on my way. Great service. No pressure and they have won my business from here on out.

Got stuck in a box truck called this company they sent a driver very friendly professional and grate customer service knew what he was doing made sure me and my company both was happy with his proformece before he left helped me out into the road before he ever got back in his truck I will recommend you guys to anyone

Cliff and team provide excellent service here. Great communication and fair prices. We havent used any other shop in Carroll since we found these guys. Check them out!

I came in with used tires and left with new tires. Simply amazing and most appreciated.

The first time I went to this location I had great service. They took me to my job that morning. I had to find a ride on the way back.The second time I went there the man at the desk was rude. He didnt care if I came for the help that I needed. He didnt help me get to my job. He asked like it would take all day and they might be able to help. I walked from the location in temperature as 10 degrees about 15 blocks to my work that morning. It was freckening cold. I give them poor customer service. They want to have a business they need to get better service. They also wanted to put used tires site unseen tires on my car and charge 85 dollars. They are very expensive.

Don’t EVER EVER EVER take your car here, they will steal your stuff and over charge you. They kept my tools I provided to have security bolts removed, and only gave one piece back and only after I went in for it, I was also met with complete rudeness and u professionalism. Which I would understand had I been a jerk, but I was as nice as could be and was still met with attitude. Also CHARGED ME TO USE MY TOOLS TO REMOVE THEM. I know they have my socket, because it’s unique and only works with the pieces I gave them. But that’s fine, keep it you thiefs. I’ll make sure that I, nor anyone I know, ever goes here again.

Great prices on tires and great customer service. The staff is very easy to get along with and will go out of their way to help you out.

I dont usually write reviews, but the service today was exceptionally exceptional! I think I found my new go-to car shop. Wonderful, friendly service.

Have been taking my vehicles there for years... always very friendly and stand by their work. Have been very upfront and honest with me about what needs to be fixed and what can wait - always appreciate that!

After an accident, and without any choice to call a different towing company, my small car was towed 23 miles behind a small wrecker for the cost of $300. Then, the car sat in storage from late Saturday night till Tuesday noon, less than 60 hours, to which I was charged another $140. If my calculator is working correctly, thats over $13/mile for the tow and almost $2.50/hour for parking. Writing with some sarcasm, it would had been cheaper if a towing company came out of Des Moines and returned my car to the international airport parking garages to be stored.

They were so nice and helpful. Very professional, expert service. A+++

Great place

Very helpful customer service!

Excellent customer service, very friendly and accommodating to my situation. Highly recommended.

Oil change doubled in price paid more than $100 . Think covid-19 business must be made up. Well will be doing more shopping for car mantinace.

Fantastic friendly service. Highly recommend, they will continue to be get repeat business from me!!

Helpful and easy to work with!

Good work and quick