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eCarOne
1455 W Trinity Mills Rd, Carrollton, TX 75006, United States
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eCarOne
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Ch
Review №1

I purchased a car from eCarone last month site unseen other than the images online and images the salesman sent me. The salesman did setup an offsite inspection, which helped ease my mind and the car was shipped via the dealers shipper, it arrived quickly and the cost was very fair. The overall dealer communication wasnt the best, but the car arrived exactly as expected and the car is in fantastic shape. The costs were clear and no surprises. The salesman Ahmad was very helpful and good to work with. The car is a hybrid and I joked about it being a really nice golf cart the car arrived with several golfballs in the cup holder. I thought that was a nice touch. I would buy from them again.

Th
Review №2

Set an appointment to test drive a Tesla. After 40 minutes of waiting for our salesman we left. If they won’t honor your initial appointment, I can’t imagine how bad they’d response to service after the sale. Check them out on Yelp for an un-edited group of reviews.

Ke
Review №3

I bought a car here 3 years ago. The overall experience was bad, I was blatantly lied to and I chose to take the lump because I trusted a car salesman over the phone before driving up from Austin, trust and car salesman dont belong anywhere near each other much less in the same sentence. I have since sold my car and per the bank, I need to contact the dealer to get the gap refund initiated. I have called 4 times over three weeks and left voicemails, I have also emailed twice. I literally cannot get anyone to return my phone call, return an email, nothing. Its a shame they care so little about their customers. I would not ever, ever do business here again.

Yo
Review №4

Bought the Lexus Gs200t here and it totally burned after 2 months with only 300 miles on it.There are a lot of issues with this Dealer:1. When I came to do the test drive, the car has a light on which need to go to Lexus to do the reset, was told that it should be done when I come to pick it up on the next day but it didnt. So I had to go to Lexus by myself.2. Pickup the car around 5:30 PM in a hurry, so I didnt look close enough to realize one of the wheels was damaged and was touch up(the sale man didnt say anything about this issue) Looks like it was in an accident on the front right passenger side. I didnt check the car when I pick it up, Its my fault.3. I bought a lot of cars in my life but never drive one home with a half gas tank like this. The car wash was bad too.4. I bought the car on 11/01/2019, got the email from the Manager which said I qualify for the $100 gift card. Email him back but never get the response.5. The car was parked in my garage most of the time, drove less than 300 miles and it totally burned by itself for no reason on 12/31/19 night.

Ya
Review №5

Being scared of haggling with dealers who do these every day, I was happy to learn that eCarOnes no-haggle business model. So I decided to spend some time on this dealership. I thoroughly checked their inventory on the website and found tons of nice cars deserved a try. These cars both in good condition and are listed with fair prices. More important, most of the cars are personal lease car. This is way better than those rental cars! Then I placed a test drive request through their website portal and immediately got the response from Keith. I chose 1 BMW and 1 MB and scheduled the test drive with Keith. He confirmed that quickly without any problem.On that day I arrived eCarOne and met with Keith. He is a really nice man and he never pushes you! He just handed the key fob to me and said that I can test drive the car by myself as long as I want. This is amazing! The cars were deep cleaned and looked as new! Great cosmetic! After that day I was pretty sure I would buy from here. Finally, we purchased a 2015 535 w/ M sport. The condition is fantastic. Everywhere was carefully cleaned. During the whole procedure, Keith just answered all questions and never said too much to change your mind. This was great! Thank you!Take away: If you want a used car, come here!

Ad
Review №6

They have nice collection of one if the best high lines of cars, good service, nice staff.👍

Gi
Review №7

I purchased this 2017 BMW X5 with the help of Tricia Hines and others st E Car one. I am in California and they are in Texas. I wasnt sure how this was going to work out but Ive honestly never had a better car buying experience!!! Tricia helped me every step of the way.

Ca
Review №8

*I purchased a Mercedes from them in 2019. Its a 2018. They had the best and lowest price of every place I searched AND for a vehicle that was only a year old. I live in another city and I had a mechanic shop there check the vehicle out.. The guy did a full report with video.. I had a sales person who quit right in the middle of my deal. Some1 else took over immediately. They Fed Xd my paperwork with paid postage to send it back. I spoke with the finance dept a few times and the car was shipped to me directly to my door. I Never stepped foot inside the dealership. My car is doing well no issues. And when I get ready to purchase another luxury vehicle it will most definitely be through ECarOne again. This is the most awesome way to buy a car. I really only want to do business with them. Plus they have awesome cars at great pricing!:-)

Ma
Review №9

This review is long overdue, but back in July I worked with Keith at eCarOne. I was looking at a few different cars, but eventually decided that the BMW M4 was the one for me. The one that eCarOne had in their inventory at the time was the best deal that I saw in the whole state in terms of age, mileage, features, and price. Once I decided to purchase the car, Keith and his team went to work, and made my buying experience one of the best Ive had in years. It was very pleasant and pressure-free. I am looking forward to purchasing my next vehicle from here again.

Ma
Review №10

My wife and I had a fantastic experience with this dealership! From the first phone call I made, to receiving the keys to our beautiful X5! Megan was courteous, helpful and communicative to all of my requests and the search for our perfect vehicle. I had VERY specific requirements including: Exterior and Interior colors, Packages & Options, Mileage etc. The locators/purchasers for eCarOne found an absolute flawless vehicle for us!!! I also want to give props to Masoud in Finance for being a stand up and honest individual in the financing process. I would not hesitate to purchase from you all again and probably will sooner than later... 🙂💯- Big Marcus

Da
Review №11

Bought my Jaguar Fpace here last year for my birthday and I will be returning for an upgrade. The service Johnny gave was amazing and you couldnt beat the price. Johnny was and still is very helpful. He has a customer for life. The only reason I took one star off is because of the scratches I didnt notice until after the purchase and I noticed a change in the way the vehicle drove. I rarely drive on the highway and when I finally decided to do so it felt as if the traction was unbalanced. Especially when going over a certain speed, felt as if I were going to lose control. I hadnt had the vehicle for even a month. Told Johnny who told me to take it to the dealership because its still under warranty. Within the first 2-3 months, my car spent more time at the dealership than with me. They couldnt even tell me what was wrong. Told me to buy $1000 new tires and I did, problem was minimized but still there. Turned out the original owner purchased the lowest tire package and the SUV needs bigger rims and tires. To this day, that makes absolutely no sense. Why sell a vehicle with tires, that dont accommodate the vehicle. Again not necessarily eCarOne fault because you get what you pay for. When buying a used car, thats the possibility that comes with it. But tell me whats wrong and give me the option. I still wouldve purchased the vehicle, just wouldve bought bigger rims and tires from the beginning.

As
Review №12

Felipe was courteous, knowledgeable, and professional. The buying experience was no pressure and was a pleasure to work with. I highly recommend eCarOne and Felipe!

Ch
Review №13

Paisley was awesome to work with! This is our second vehicle to purchase from eCarOne and we chuckle every time we tell someone about the experience and the inventory and theyve never heard of it! What a great place! We almost want to keep it our secret but we cant help but tell others. Weve never liked haggling for cars. Research the price and you will see, eCarOne is the lowest price and the laid back way to purchase. Thanks eCarOne

Ke
Review №14

Elias was my sales person. He was professional and thorough. He did not use high pressure sales techniques, but rather was informative, answered my questions, and let the car sell itself. He had knowledge of the vehicle.When I did my test drive I came in and said I dont fit in the car. He asked the problem and I said the seat is too high and I couldnt get it any lower.He came out and showed me how the seats lowered, and now the car fits like a glove! He encouraged a pre purchase inspection. I took it to my own mechanic who specializes in European high end cars. Elias had someone drive the car there and pick it up. The mechanic told me the car was in great condition but there were some normal wear and tear issues. I presented the mechanics list to the dealer and we had some price negotiating. They gave me a fair offer which I accepted.

Ed
Review №15

One of the greatest not mention simplest car buying experience I ever had. Our salesman Vince was top notch, kept us updated and even provided recommendations on places to visit while we were in town. When we got to the dealership there was no rush or hassle, my family was accommodated and provided the feeling of becoming a part of a family.Im glad we found the car we have been searching for at this dealership and will never forget the experience.

Os
Review №16

Best car buying experience I have ever had even during these difficult times. Trevor was great in getting me all the information I needed before I arrived from out of town. He made it stress free and I was very comfortable at the showroom as they were practicing social distance and had procedures in place to make the customer feel safe.Thank you Trevor for providing quality vehicles and a great experience in car buying.Oscar

De
Review №17

Excellent high-line dealership. I recommend them to the most discriminating buyer. JD, Masoud and management made sure that my new X5 was delivered in good, roadworthy condition. I had a mechanical issue that developed on day two that the vehicle was delivered, and the eCarOne team worked with me and the BMW dealership in Atlanta to get the problem resolved. Thanks to all involved. I love my new machine!

Mo
Review №18

From the minute I walked into the showroom till I drove off the lot with my new car I was very impressed with the quality of service, attention to details, the top notch inventory, and the great price on the vehicle.Adam was my salesperson and he was exceptional!!I highly recommend E-Car One and go ask for Adam.

Al
Review №19

Worked with Trevor. Bought the second vehicle he showed us after going all over town making sure it was the one! Will go back. Fast friendly service. Great pricing. Purchased a Genesis! Love that car! The other places we went to took FOREVER to see the inventory too. Cant beat the Experience!

Ab
Review №20

It was a refreshing and amazing experience to buy a car from eCarOne. The sales person (Megan) was excellent and was transparent about the entire process.All of our queries were answered to our satisfaction.There were no hidden costs that we were surprised about at the end.Megan was always responsive and was able to get the car ready based on our schedule.Will definitely recommend buying from eCarOne.

Ja
Review №21

I have to start by saying this was the fastest car buying experience ever. I knew exactly what I wanted and Elias took care of most before I even arrived. I was in and out of the dealership in less than 20 minutes! Thank you for being so transparent and being on top of your game. eCarOne has definitely earned a repeat customer for life. Thanks again.

Eu
Review №22

My experience purchasing from eCarOne was nothing short of amazing. Their inventory selection is the best! Very clean and all of the vehicles have a lot of added options. I purchased a 2019 BMW X3 from Elias. He was great to work with. I highly recommend asking for him if youre in the market for a new luxury vehicle.

Ed
Review №23

Thank you Mitchell for helping my niece Bree with her first car purchase. After getting outrageous financing offers at other dealerships (over 15% interest), ECARONE was able to help her out as a first time buyer with limited credit history and with a standard 10 percent down payment. Thank you so much. I will be buying my next car from you guys for sure!

Mo
Review №24

Ive been a very satisfied customer for almost 15 years. Ive purchased almost a half-dozen cars with eCarOne and have never been disappointed. It starts with the shopping experience, both online and in person, where the cars are presented accurately with the best price posted. Elias is my salesman and always such a pleasure to work with. No hassles and absolutely no pressure sales, just information and help when you ask for it. Theyve provided me great financing and even shipped one of my vehicles out of town for me at a very reasonable price through their contracted vendor. Great vehicles, no hassle sales, it doesnt get any better than eCarOne.

Na
Review №25

Extremely satisfied with my purchased; vehicles condition and price are excellent.Felipe Molina is the man!Dealership offered a VERY large inventory of high quality, clean, very fair-priced vehicles. There were 4-5 of the specific vehicle make/model that I wanted.Wonderful Experience!!! Very Happy With Service and outcome. I travelled all the way from OHIO to buy Audi Q5 and it has been one of the best and easiest buying experiences I have had. Definitely would recommend to others and will be back soon for our next purchase. Felipe Molina was wonderful, sweet and super helpful.He is very knowledgeable about what is in inventory and the makes, models and specs. He made the car buying experience fun and it felt like my little profession brother was setting me up in my future car. When it came to paperwork he took care of it quickly and got me exactly what I asked for.I drove my new car to back home on the same day with the help of Felipe.One of the best buying experiences! Felipe handle everything with ease. Got the exact vehicle we were looking for with no issues. Answered all of our questions and didn’t feel pressured. I highly recommend anyone to try the ecarone buying experience especially with Felipe.Thank You for the Best Car Buying Experience !

dj
Review №26

Johnny Tran assisted me in finding the vehicle that would fit my wants needs was super budget friendly. The process was simple and quick and easy. I would recommend all to visit E Car One and asked for Johnny. He will get you taken care of!

Ch
Review №27

Johnny Tran went the extra mile arranging to have my vehicle blacked out and windows tinted and delivered and even suggested an inspector. Allen the inspector was worth every penny of his $100 charge. I bought the car site unseen and I had no surprises. I cannot speak to anyone else in this used car dealership but can recommend without hesitation Johnny Tran.

Ga
Review №28

Very pleased with the customer service! I purchased my car from Johny T and even a year later he is responsive and helpful. Will definitely do business again and recommend!

Jo
Review №29

Worked with Johnny Tran on the truck over the phone and covered all the details on my trade in and the truck I wanted to purchase. He is extremely knowledgeable and great to work with. We drove up on a Saturday and everything went perfectly! Financing was ready to go and the experience couldnt have went any smoother. Definitely will deal with him again!

Ha
Review №30

The manager Keith took a couple of my calls to answer a few questions I had AND our sales associate Johnny sent me vehicle info via email before I even stepped foot in the dealership. Johnny made our buying process so simple and straight forward. We are so happy with our purchase. eCarOne had the exact vehicle we were looking for!!! We will definitely return for future purchases.

ca
Review №31

I am so impressed with the team at eCarOne! Johnny Tran was my salesperson, and he was available every time I contacted him with questions. As my first sight unseen purchase, he made the experience efficient and professional. Elias Sahwani helped remind me what I was purchasing and the steps I should take to protect it being an exotic car. Rob Abusaad made the whole transaction process smooth and as painless as possible.Thanks to a great team! I am truly enjoying my Ghibli!!

Ch
Review №32

This was the smoothest, most amazing car buying experience I have ever had. Thank you Elias. The car was exactly how it was presented online. The advertised price was exactly correct when I arrived. The offer for my trade was very fair. I am sure to be a repeat customer. I very highly recommend eCarOne.

Ye
Review №33

Felipe was proactive, and pressure free. He listened to what I wanted, and found the perfect vehicle. He was extremely knowledgeable in providing comparative data between make and model options, that we would have never known, which allowed us to eventually make a fantastic choice. An exceptional experience.

Ma
Review №34

My husband and I recently purchased a car at eCarOne; with the help of David Barretto (salesman). What we appreciated the most was getting to look and test drive cars stress free. David saw us go into their showroom multiple times (no kidding) and not once failed to acknowledge us, but yet never pressured us to buy anything. When we were FINALLY ready to purchase our car, David was very knowledgeable and ensured our process was smooth and quick. He certainly made our experience that much easier at eCarOne. We highly recommend working with David B. at eCarOne for any future car purchases. Thank you again for the amazing customer service.

K
Review №35

Johnny and the gang did a great job. They had everything prepared before I came in and took care of the paperwork in short order.They were especially helpful while I was arranging financing by talking to the loan officer from my credit union to make sure all of the details were covered.

Ga
Review №36

Car buying, especially a used vehicle, is always a risky game to play. Whether your budget is 30,40 or 70 thousand dollars, no one wants to be taken advantage of. With that being said, Phillip is someone I wholeheartedly would send people to with the promise that his refreshing honesty and transparency will be the drive with which he conducts his business. I sold used cars for a year myself. I got out of the car business because I hated the “tricks of the trade” that have gained used car salesmen the unfortunate stigma of being sleazy and dishonest.Phillip really surprised me with his desire to not only be as helpful as possible, but also be honest and genuine with me through out the transaction. He helped me do a lot of the tedious and time-consuming finance process outside of the dealership as he knew I lived over an hour away. The actual purchase of the car was swift and fast. He was patient and flexible with whatever my schedule permitted. He answered any and all questions I had. Even 2 months after the purchase of my car, when I needed help with something (which was my fault and post-purchase) he was happy to help me and took his time to make me feel like an important customer. I would 100% go back to Phillip for future purchases and *will* be referring family and friends to him.As far as my experience with Phillip went, he is someone I can trust.

Be
Review №37

If youre looking for a used vehicle that is like new, eCarOne is the best place to go buy. The entire process is smooth and efficient. Elias was my salesman and I could not have been happier. I will be back in the future. Thank you again!

Ma
Review №38

One of the best car buying experiences I have ever had. My girlfriend and I worked with Chris, and he handled every curveball we threw at him without issue. Would highly recommend this dealer to anyone looking for a great deal on a great car, with great service to boot!

Ca
Review №39

Elias in sales took great care of us while visiting eCarOne. His knowledge on the different vehicles is excellent and it helps he drives the exact vehicle I purchased. Super happy with the Rover! I will refer all my friends and family to eCarOne. Smooth process.

Ju
Review №40

I recently got a car from eCarOne and I had the pleasure of working with Trevor. He was amazing! He was very quick, knowledgeable and got me the car I needed within a week of me coming in. Id definitely recommend this dealership, and recommend Trevor to work with!

Ni
Review №41

My wife and I bought a BMW X1 from ecarone. The car was not on the lot when we first came out (we already knew this - it was still in transit from Maryland). We called ahead and Megan had other similar cars ready for us to check out to see if we liked the make/model. We were able to put down a small deposit to hold the car that was still in transit. Megan kept us in the loop throughout the entire process and we are now happily driving our new car. Would recommend Megan!

Do
Review №42

These guys gave me the best value for my car. Far better than all the dealerships.

Am
Review №43

David Barretto was awesome in helping me buy my BMW 440i Gran Coupe. The entire experience was positive and handled with ease. He was so helpful, had awesome follow-up and great all around to work with, the pleasure was all mine and I LOVE my car!!!!

br
Review №44

Buying a car should be an enjoyable experience but it never hasnt been with several reasons such as pressures from dealers, difficulties on decision making for different models and uncertainty on the confidence on the price. eCarOne gave me fresh and enjoyable experiences with several times of free rides, no pressures, hassle free and kind guide from sales (Megan Scott for my case) and these leaded me to the best decision on the recent purchase. I have confidence on my decision and I am really enjoying my new car and will plan for another purchase in future for my second car as well. Buying a used car was never been easier like this. Thanks Megan !!!

Ro
Review №45

BMW 535i M sport, eCarOne commitment to excellence and give OUTSTANDING customer service is beyond imaginable. I had few issues after finalized my purchased but Mr Masoud came to the rescued and exceed all my expectations. Always keep a line of communication open because as Mr Masoud said this was not just a business transaction this was the beginning of a friendship. Thanks so much Mr Masoud.Respectfully,Robert FloresSergeant First ClassUnited States Army

Ro
Review №46

This is my second time buying a used car, I usually do my homework before I decide on a new car. However at eCarOne all the cars are top notch and no sales pressure what so ever.Great luxury cars at a great price. I dealt with Chris Parish who was incredibly quick to answer all questions and concerns. Along with having great communication, Chris was also understanding with any concerns I had. Great car purchasing experience.

Ka
Review №47

Hi, Ms. Paisley the experience was great and you were a great help in the selection of our new vehicle. You made the process very smooth and work diligently to ensure we received everything we asked for. If you are looking for the vehicle of your dreams and wish to get a luxury vehicle then you should defiantly ask for Ms. Paisley. She will work hard to ensure you get the quality you so deserve. E-carone is highly recommended by the Murrays .

Ji
Review №48

I just recently purchased a BMW at eCarOne and it was by far the easiest car buying experience I have ever had. It took about 1/4 of the time it normally takes at a new car dealership and all the staff seem to work together as a team. Megan Scott was my sales person and she lead me through the whole process without a hitch. She was very knowledgeable and answered all of my questions and ensured everything was completed on time. My thanks to everyone at eCarOne for making my buying experience such an awesome one. Will definitely be back.

Te
Review №49

Clayton is amazing! Great customer service! Our 3rd purchase from this dealership. Clayton is always extremely helpful! Process is extremely easy. Cars are amazing. Would highly recommend eCarOne! Ask for Clayton! He’s great!

Ha
Review №50

Bought my first luxury car here in 2017 and it was a great experience. Recently purchased my second car here last week and I must say that the experience was again great. Both times I dealt with Felipe. Not only was he knowledgeable and helpful, but kept in contact and went out of his way to make sure that everything went smooth. eCarOne is the best place to purchase used luxury, hands down. Their no-haggle prices are unmatched and cars are always in great mechanical condition with low miles. I highly recommend this place and highly recommend Felipe to help you out. You will not be disappointed.

Br
Review №51

This was my first time buying a car and let me tell you definitely gonna recommend buying from here. I worked with Felipe & Phillip and they made the process of buying a car easy. They were very knowledgeable about the car and the plans they had.

Aa
Review №52

Loved the shopping experience. Chris helped me buy My MINI. It was a very seamless and quick experience. Will definitely come back to eCarOne for more.

Wa
Review №53

Wonderful car purchasing experience. The whole team was great from sales to finance. Friendly, knowledgeable and quick to respond to any questions. No worn out car salesman gimmicks. Fare pricing for highly valuable cars. So far I purchased 5 cars with them over the last 10 years. They stand behind their sales and have always been responsive and dependable. Special thanks to Michael, you go above and beyond. Also thanks to Alexis, Ozzie and Sam for making this latest car purchase another pleasant experience

Wi
Review №54

Bought a used BMW 540i from Paisley Jackson. Experience was great. No pressure. If you call ahead of time they will have all the cars ready you are interested in to test drive. The website is a fantastic place to start. They came highly recommended from friends. It is a nice dealership inside and great experience from start to finish. Great no haggle pricing and great financing. Best place to buy used luxury in DFW!

Mi
Review №55

Alexis Garcia is the sales representative you want to specifically ask for. She will go the extra mile for you so that you are assured to get the best possible deal.The after market reach back is also spot on and very surprising. I will certainly purchase from everyone again. A very comfortable non-pushy experience.Go Alexis - my wife and i wish you all the success this world has to offer.

Ga
Review №56

Felipe Molina was great in helping me select a vehicle. He was attentive and efficient. When there was a question about the battery in the BMW we selected he had a mechanic look at it and replace. I left in good order and am very pleased with my experience with him during this transaction.

Is
Review №57

Bought 2 cars this year from them and both times the experience was excellent. It was Megan who helped us the first time and it was her we went looking for the second time too, just so that we could get the same kind of great service we got before. She is an asset to eCarOne and we hope to continue doing business with them.

Ha
Review №58

We love this place!!!Paisley was amazing. She knows how to juggle multiple customers well and is very knowledgeable. Great cars. Much better car buying process then normal dealerships!!! We will buy from here again!!!

Sh
Review №59

We bought a suv from ecarone and it’s been a pretty bad experience car was missing a push to start button upon delivery which was promised it was going to be there it had to big door dings upon delivery which I had no idea. it didn’t even came with paper plates I had to call them to even get that I just spent $425 to fix my dings I wouldn’t have bought this car if I knew there were two door dings anyways letting people know to be careful with this company I would like someone to call me and explain me why would someone has to deal with this first time buying a car without looking trusted them and super unhappy

Ca
Review №60

My husband and I had a seamless experience with Tricia both times we purchased our vehicles because of her professional and patience, to her; youre not just another sale, she really cares for her buyers. If you choose Tricia and E-CarOne, you wont regret it.Zellious and Carolyn Wright

Jo
Review №61

Fantastic experience purchasing the vehicle I needed. Megan Scott is a phenomenal sales representative and has a wealth of information about many luxury car models. If youre looking for an amazing deal on a luxury vehicle, definitely take the time to swing by eCarOne to see their vehicles!

Sp
Review №62

I recently purchased a BMW 4 series from E-CarOne. Clayton was the individual that helped out and made this process very easy. The customer service I received from Clayton was unmatchable and I would definitely recommend this dealership and staff to others. Overall great experience with great prices and employees.

Mo
Review №63

ECarOne has really streamlined the process of purchasing a vehicle. I notified the sales team of the vehicle I was interested in prior to my arrival to their dealership. They had the vehicle out front and ready for me to view. I felt absolutely no pressure from the staff to purchase the vehicle and they were available to answer every question or concern I threw their way. After checking out the vehicle and deciding I want to buy it, I was back on the road in my new (to me) 2015 BMW X5 in less than 45 minutes!Gone are the days of back and forth haggling on the purchase price of a vehicle. eCarOne provides a no nonsense price on-line and doesnt stick you with excessive fine print hidden fees. When searching for a 2015 BMW X5, eCarOne had the most competitive price from any dealership (both the BMW dealerships and other independent used car dealerships) within a 200 mile radius (and I looked extensively).On top of that, financing the car was not the arduous and drawn out process Ive grown accustomed to. Off that bat, eCarOne was able to provide me with a better interest rate than my credit union so it made it a no brainer to finance with them.I am so happy that I stumbled upon this dealership and really enjoyed my car buying experience. The friendly and extremely knowledgeable staff were there to help me every step of the way!

Mi
Review №64

What a smooth and seamless car-buying experience. Johnny was extremely helpful, making the process easy and enjoyable.Update: losing one star. Not a huge deal, but I am now being told license plates take up to two months to be shipped by this dealership. Would’ve been nice if someone told me that sooner, but it certainly wouldn’t have prevented me from purchasing the car. Just a small nuance.

Ch
Review №65

Sammy was awesome! The car buying experience was great! I picked out the car online and reserved it with a deposit. Went into the dealership the next day test drove and completed the paperwork for purchase! I loved the hassle-free approach. The only reason for the 4 star rating is that after 2 months, I still have yet to receive my permanent license plates. My temporary tags expire in a week!

Je
Review №66

Very best car buying experience I have ever had. From the first email contact to drive out Megan Scott took care of my every need. She was pleasant, professional and efficient in every detail of the process. I would highly recommend Megan and e car one!

An
Review №67

I recently went to eCarOne to test drive a few cars. While I ultimately purchased a car elsewhere, I would definitely consider going back to eCarOne when I am looking for my next car. David B. was an excellent salesperson!

Ni
Review №68

I had a very positive experience with eCarOne in the purchase of my 2018 Volvo S90. My point of contact and salesman was David Burretto. I also enlisted the assistance of a friend to help make this happen as this was an out of state purchase. The information exchange, documentation and honest inspection from a 3rd party, made this transaction simple and transparent. Transport of the car went well too. Thanks eCarOne.

CJ
Review №69

You know its a great place when the employees love Tool just as much as you. I flew into town for a quick one day work trip. My meeting ended early and I decided to kill time and test drive a BMW. I called ahead told Trevor the vehicle I was interested in driving. He had the car upfront when I arrived. An hour later I had signed all my documents and Trevor had shipping set up on the vehicle. I flew home and woke up the next day to a call from the shipper saying he would be there in the afternoon. EASIEST AND BEST POSSIBLE EXPERIENCE OF MY LIFE!!!

Re
Review №70

Fast and pain less!!! Alexis took care of us and it was nice not having to deal with the typical salesman attitude!!

Ni
Review №71

ECarOne was a great experience for me. First time buying from them and I gotta say it was seamless and all on my timeline. Megan Scott was very impressive with her communication and education on how the simple process was. Great selection and the options they have are vast! Ask for Megan - probably best interaction in the luxury car buying experience.

Ug
Review №72

Had a great experience buying a car at this dealership. Sammy went above and beyond to make sure that all our needs were taken care off. One of the quickest car buying experience. Great place to buy your next car. I would definitely recommend this dealership to my friends and family. Kudos to team!

Ve
Review №73

Exceptional friendly service. We had Alexis help us with our auto purchase. She made sure everything was done quickly because we were in a time crunch. Also, she remembered our names, she was not pushy, she had the car ready for us to test drive when we got there. we did not wait. She also made the financing part of car buying quick and to the point. We were in and out within an hour! That was my trade and buying the new car!

Je
Review №74

We worked with Megan and had a great experience. She was responsive and not at all pushy. We would gladly work with her again. Nice job, guys!

Me
Review №75

I went in knowing pretty much what car I wanted, so the process was quick and very friendly. Financing was fast and the rate was very competitive. My only “complaint” would be they did not fill the car with gas. I have never purchased a car where that didn’t happen. All in all, great expertise and Alexis was very helpful and friendly.

Ra
Review №76

Very quick responses and reply from sales rep Johnny!!It was a pleasure working with Johnny and I am very satisfied with my BMW car. Thanks.

Ta
Review №77

My experience with E CAR ONE has been nothing less than perfect. Chris Parish was honest and great to work with. If you are looking to buy a car I recommend this place and ask for Chris. Even if you have questions after you have sealed the deal you can count on him to be just as friendly and attentive as if you were looking to buy.Thank you Chris!!!!

Ra
Review №78

Shopping at eCarOne was an amazing experience. Fast, hassle free and Easy! My salesman Johnny Tran was amazing to work with, he was instrumental in assisting me through the process. Thank you for helping me get my dream car.Raul C.

Jo
Review №79

Honest, nice, and very cool cars under one roof. Second time buying a car from this place. Love them. Dont look anywhere until you go here to eCarOne.

Ro
Review №80

First time buying a car this way. I was hesitant, but I can tell you now that it was a very smooth process. Trevor the sales man assigned to me was very professional and courteous and most of all it was hassle free. Process took only a day or two and the car was on his way to my home, yes, it was delivered to my front door. I will do this again only with EcarOne. Thank you!

Jo
Review №81

Incredible company. Easiest car buying experience I’ve ever had. All cars are priced to sell and they’re full disclosure with all information including financing. If you go in ask for Elias. He helped my wife and I pick out the perfect car for our growing family.

Co
Review №82

Virgil Owens is the best! He helped me get a better monthly payment and peace of mind. Love his down to earth personality. It made my first car buying experience run smoothly. eCarOne is the place to go for the best prices luxury vehicles.

Na
Review №83

I must say, I have purchased many cars in my lifetime, but this car buying experience was on an entirely different level...amazingly streamlined and transparent...I didnt have to put forth much effort at all aside from picking out my vehicle...the online process was simple-5 minutes, my approval was less than 30 minutes and my time at the dealership was about 1 hour, if that....Johnny Tran was my sales person and did a fantastic job, so if or when you decide to purchase a vehicle, please visit E CarOne and definitely ask for Johnny Tran!!!!

Pr
Review №84

I purchased a new car last week with Megan Scott and she was an absolute pleasure to work with. Very attentive, fast and efficient. I am very happy with my car and got an excellent deal! Highly recommended.

Ki
Review №85

Johnny Tran is awesome! The car buying experience and service from sale team were great! I picked out the car for test drive and reserved it with a deposit. Went into the dealership the next few days and completed the paperwork for purchase. No pressure for purchase. I recommended.

Ab
Review №86

I worked with Chris and he is BY FAR the nicest person I’ve ever dealt with while car shopping. He was not pushy in any way and truly cared about getting me in the right car. I will definitely return when it’s time for a new car.

Sh
Review №87

Just purchased a Tesla from Felipe at eCar One. It was a very smooth process. I liked not having to haggle and go back and forth with the finance guy. Felipe was very accommodating and professional. I will definitely purchase another vehicle from them.

An
Review №88

I recently bought a car from eCarOne. The whole process was very convenient and I am very happy with the car and price I paid for it. I had the car pre-inspected by a 3rd party mechanic and then shipped from their lot in Dallas to Austin. (I never actually saw the car prior to purchase.) The sales team made purchasing the vehicle remotely very quick and easy.

Ro
Review №89

The easiest and fastest car buying experience I have ever had! Paisley was my sales representative. I live in Houston. She was so kind to send me videos and pictures of the cars in advance. We drove up from Houston on Saturday, arrived at 11 and tested the car for a while. It was perfect and just as she represented. Financing was super simple and they didn’t push us to buy anything. We were out by 1 and in the pool celebrating at my mom’s house in Frisco by 2. I will buy my next car there if they have what I want in stock. I can’t rave enough!!!!! Thank you Paisley and E-CarOne!

Ja
Review №90

Do not buy a car here! Was lied to on three different occasions where I then made three trips from Oklahoma to Dallas after being told the car was in good, ready to sell condition (needed dash repaired, large paint chips and rear A/C fixed), only for it to be inaccurate and a huge waste of time. This place embodies the true definition of shady car dealers. Though everything happens for a reason and I’m much happier with the car I ended up purchasing elsewhere. Avoid at all costs, even if their prices are good.

Jo
Review №91

Saw an E400 Coupe on the website and used chat to find out more. Megan Scott phoned me to discuss my options and suggested I used an inspector to check the vehicle out as I could not get there to see it. I chose Auto Critic to perform the inspection and the issues found were repaired by E-CarOne and when completed, documents signed. I collected the vehicle and the whole process was easy. Thank you Megan for making the process simple and straight forward.

Ch
Review №92

The cars here are in great condition. They all look brand new. The price I got for my car was by far the cheapest in at least a 500 mile radius online. There’s no haggling so it was super fast to get my car. Ask for Sammy if you choose to go. He’s super helpful and breakdown all the information you need to make a decision on your new car. I’d highly recommend this place.

Aa
Review №93

I was referenced to this dealership from a family friend, I needed a new vehicle ASAP due to my car being totaled out from the hail. I was referenced to ask for Sammy. Great, and quick purchasing experience. Really enjoyed the help of the representative Sammy as well as his honesty through it all. Definitely would recommend others!

Th
Review №94

Weve bought here twice now, and got a good deal both times. Excellent selection of cars and always at really good prices. Definitely recommend.

Ka
Review №95

Just bought our third car from Chris P at eCarOne. He’s been there for years and is a very knowledgeable and professional, no pressure salesperson. They have a large selection of newer model used cars. All the cars we’ve bought (Mercedes, BMW, Porsche) have been low miles, in excellent condition, and 1/2 the original sticker price. Compare them to anyone. The prices are great and the people are all very professional.

He
Review №96

Alexis was fantastic to work with. Knowledgeable, courteous, efficient, and a great communicator. Highly recommend, would definitely use her again. Great inventory and easy buying experience.

Al
Review №97

Great experience!! Clayton was amazing and answered all my questions and emails in a timely manner! Grateful to have purchased a beautiful white Mercedes and couldn’t have done it without him. Would recommend this car dealership to anyone!

S
Review №98

Johnny at eCarOne was a true professional on all related vehicle purchasing matters. The vehicle I purchased was priced much lower than their competitors and the overall service was impeccable; quick and efficient. I would highly recommend Johnny and eCarOne if you are shopping for luxury vehicles. As I live about 5 hours from the Dallas area, there were a few details to finish post-purchase. Johnny and the team continued to keep me informed throughout the entire process. On my next vehicle, I will definitely give them the first opportunity.-Scott

Mi
Review №99

Bought a Range Rover here had an awesome experience, great car. Felipe Molina was So responsive, quick, and gave me a great deal. Highly recommend buying a car from here

Ti
Review №100

Very pleasant experience. Prices are extremely competitive, quoted very close to the Blue book value. The cost of their extended warranty even beat our credit union offering. Worked with David Barreto, very helpful and hands off approach, always ready to answer anything when needed.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1455 W Trinity Mills Rd, Carrollton, TX 75006, United States
  • Site:https://ecarone.com/?utm_source=bnc&utm_medium=GMB
  • Phone:+1 972-245-7777
Categories
  • Audi dealer
  • Used car dealer
  • BMW dealer
  • Car dealer
  • Car leasing service
  • Land Rover dealer
  • Lexus dealer
  • Mercedes-Benz dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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