We got a new king mattress from David at the state fair and he gave us a great discount but what he doesn’t know is that we had previously been at the inside display for mattress firm looking at a cheaper mattress but the guys in there weren’t like David so we ended up spending more money on a much better mattress with him. Thanks David!
Nice and simple! My appointment to unload was at 7am, I was out of there befor 8am, that was great!👍👍👍
Had them deliver a mattress to my grandmother this morning and let me tell you, their service was AMAZING! I wish I knew the names of the gentlemen that came because they saw how my grandmother is handicapped and they went beyond to set the mattress up for her! Whoever delivered to her this morning-thank you guys so much, yall are AWESOME!!!!! After this experience, will definitely recommend and continue to use them!
In and out. Pleasant people.
Fast and friendly staff.
Got a really good mattress here.
The guys were good and help me out well
So nice. Got us exactly what we were looking for
Bad place 6 hrs for loading..
Customer service treats you like the customer is providing a service and they are doing you a favor. Zero communication, just commands to follow that aren’t well delivered.
Exchanged a bed under warranty at the warehouse today and it only took only 10-15 minutes. Great customer service. I wish I could say the same from the store though. It took two visits to finish the paperwork do to inexperience.
8 hours and counting to pick up a mattress load prepare yourself for long wait, have a next day delivery 😮🙁
Easy and quick pick up. Helpful and quick staff. Good experiance.
Quick and easy service.
All 4 mattress stores in the Knox and Henderson area are all owned by one company. Over priced and no returns. I would trust a used car dealer more. I purchased a mattress and adjustable mattress frame, I do like the mattress and the Masters frame but I feel I overpaid double of what its worth.
Picked up load at Sherwood SW side..never again..10hr in dock for BS load..not 1 penny of detention paid..was better off staying at truck stop instead that dock
Not too bad on shipping. They let me check in 2 hrs early and loaded me in 2 hrs
Worse place to work, they are very unprofessional, when my husband had to take off of work because I had to have surgery then I needed to go to hospital due to a head injury and he presented the correct documents they asked for they used that against him to fire him. Not to mention in the last 2 weeks over 4 people have quit because of the lack of proper management, and when the employees try to go up the chain of command to report the issue they get back lash when they go back to work. Seems like they only want to have Hispanics working there because they dont treat them the same way they treat the white, and black workers. So beware you dont want to work there...
Best service from a mattress retailer I have ever received
Zain Did a WONDERFUL JOB!!!
Worst place I ever worked.They did not train me at all.Spent all the time just watching or doing unrelated tasks.
Not even one star. 4 hours still here
Loaded my massage chair up quickly and efficiently
Awesome place! Huge!
Really nice and helpful staff
They do a good job
It good place work at
Took 10 minutes
Very helpful staff
Clean and efficient
Helpful staff.
Fast and friendly.
Got me in and out
Very good
Great Service
Waiting, waiting, waiting!
Yasss