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Aztek Computers
2910 Belmeade Dr #116, Carrollton, TX 75006, United States
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Aztek Computers
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Review №1

TERRIBLE EXPERIENCE. Placed an order and selected two days delivery as I needed it ASAP. One week later I call them to ask what’s going on with my item and they tell me they’re out of stock…. This is ridiculous, those guys have no idea how to do business and make customers happy.

Ma
Review №2

Ordered a game through them on the Sears website, and instead was mailed an ethernet cable, and called three times to get this corrected. Finally, I get a manager on the phone, and he’s beginning to give me yet another excuse, so I tell him I’m sick of stories and will dispute the charge on my credit card.I eventually tell them to just order one on Amazon, and I’ll leave them alone. At the end of the day I called to get tracking as they told me to. I instead got lectured for calling three times that day over a fifty dollar order, when they have customers that give them more money, and get accused of being impatient.Once I finally got what I paid for, they send me a shipping label to get their Ethernet cable back, and call me twice while it’s in transit to ask if I sent it.

Dr
Review №3

They are scalpers. avoid at all costs. Ordered a 11400f CPU for already 15 over MSRP. 2 days before delivery they cancel the order... yet still have the CPU for sale but now $100 more expensive.Avoid these people like the plague.

Mo
Review №4

They didnt have the GPU I wanted in stock, but once they got it they called me to see if I still wanted it. Great service will be using these guys again

Ma
Review №5

Ordered an RX570, in short it never came I thought $250 was not cheap for the card since it launched at $229 USD for the (8 GB version). Alas the internet is nothing but scalpers and scammers now a days. Remember when you didnt have to mortgage your house to buy a 1650 or RX 580. This pandemic as the media wants you to believe it is, has messed everything up. I used to be able to buy an RX570 for like 150$ now they are almost double that. I hope we see some good prices when Black Friday and Cyber Monday come around. Man what I wouldnt give for components to be the MSRP and in-stock again.

Ad
Review №6

This website is a scam, theyre rude, and the website is misleading. The prices look too good be true, and they are. (I saw they had 1660 supers for cheap, but Im glad I was careful)

Br
Review №7

With all the reviews I was nervous about ordering but gave them a chance. Aside from not providing a tracking # which I eventually got from calling in, the ordered item was shipped and received in a timely manner. Item is new and about half the cost elsewhere so overall positive experience and would buy from again.

Ja
Review №8

Product OK, Site misleading, Customer experience AWFULPurchased a Socomec Netys Rt-120v 1500va online UPS. Great price. Incorrectly formatted web page text display can be deciphered to reveal units are new open box items. (Pic attached)Customer experience: Site touts Free Shipping 1-2 days Placed order on Feb 20. Selected option extra $7.50 for Ship Today, expecting shipment that day. Checked order status on Monday Feb 22. Order status page returned strangely worded response Order didnt shipped now. Called customer service: We dont work on Saturday so thus not shipped then, will ship today. When pressed, they offered to refund the $7.50 for the misleading Ship Today charge - refund still missing a month later. Checked status page 2 days later - same goofy message. Called again: Rep claimed: Item has actually shipped. NOPE. Not true. Next day noonish Fedex finally showed info received - awaiting item. Item eventually arrived at Fedex 9 hours later. It took another 5 days for the damaged and taped up box to show up. So much for Free Shipping 1-2 days.Item was not damaged, but for a new unit it had a few suspicious clues. As I was struggling to carry the fairly heavy device it suddenly came to life - display lit and fan running! The battery connector that the installation instructions shows requires connection as part of the initial setup was already connected. The LCD was pretty scratched up. The case label shows a date code of 2017 and the box has a Return to vendor label from 2018 with an entry claiming Defect v status. The unit does work. It is able to supply its fully rated 1350va. The fan is a bit loud even at no load.Beware the Astroturf reviews. The same exact text: This product has a very nice quality and looks so high class, the price is good and I love this, full recommended for personal use. appears for this item and many other items around the site.

Ja
Review №9

Be very wary of ordering from Aztex Computers. Will sell product they dont have in stock and will not communicate this with you unless you contact. In my case, the item i order doubled in price on their site, after a few days.

Ja
Review №10

I had a problem with an incomplete order. They called and wanted to correct it a.s.a.p. Thank you!

X.
Review №11

What a joke of a company these people cannot provide the service they promise and are rude when called out on their failure. I have been waiting over two weeks for my order of a graphics card and still has yet to ship. These people are a scam and will take your money and do nothing for you.

Me
Review №12

One of my goto sources. Delivery has always been very quick.

Ma
Review №13

They called me back to help me with any problems I needed and I appreciated it a lot

Mi
Review №14

Very unprofessional. Misleading site.

Ch
Review №15

Discount prices and discount service. They are really not just a computer store. They seem to be an overstock store. I purchased an amplifier from them. After 1 week I recieved a notice that my sale was cancelled as it was out of stock. When I bought it I had a few options to buy at other stores. 1 week later it was out of stock at that price everywhere. Now I need to work on my refund. Yup it was not done automatically as far as I can tell. Who has time for this type of service these days? Not me! Stay well clear

Ne
Review №16

I had bought mystical fire boxes from this company then they canceled my order. Held on to my money for 4 weeks. Then raised the price on mystical fire. DO NOT BUY FROM THIS COMPANY!!

mr
Review №17

Awful! I ordered from them through Walmart and my sons Xbox was supposed to be delivered a week ago...still not delivery. They are now saying next Wednesday!! Not happy at all!

Mi
Review №18

Buyer beware....... This is your online go to store if you love to throw away money and not receive products requested. they will provide you images of products that youre looking for and send you something totally different. Customer service clearly a joke my experience resulted in three men that all sounded exactly the same but had different names? ultimately filed a dispute with my credit card company to have a reversal done on the product shipped buyer beware stay away from this site

To
Review №19

I have used them in the past for my kids computers and they were always first rate. Today, my work laptop had water spilled on it and it stopped working. It was either drive from the Woodlands to the Galleria and drop it off or try these guys. If I took it to the Galleria it would have taken at least 4 hours and that is just to pick up a loaner. These guys replaced the keyboard while I waited at Starbucks in 45 minutes. Cost $65 bucks.

Ja
Review №20

Avoid these clowns at all costs.. I flew to New York to upgrade our conference room after ordering a $2400 camera system. I got confirmation it was delivered and when I got to our office, no camera. Had to follow-up with them several times and found they shipped it somewhere in Texas and then they wouldnt expedite shipping to get it there on time for me to install and fly home. Horrible service. Terrible company.

Ma
Review №21

Really good communication, I called them several times to get quotes on a couple different screens they had listed and everyone I spoke to was both helpful and prompt - and the pricing was very competitive.They also called me after I received the screens to make sure we were happy, which is something Ive experienced with only a very few of the vendors I deal with.

J
Review №22

Not opened

Je
Review №23

Never sold a thing to... 5 Star Reviewers ...guy lives in India fake review. Update: Cancelled my order. Maybe they found out you cant harvest credit cards on Google Express.

Ne
Review №24

They have made many changes over the last year and I can always rely on them for the products I need. They send emails three days after you place an order and confirm they have your product. The communication has dramatically increased and I recommend all to order from them.

St
Review №25

I ordered a party speaker sold by Aztek Computers on walmart marketplace. Two days later I received an email asking me to cancel my order because they were out of stock. Hours later my order was cancelled without my knowledge and walmart shows I cancelled it...which I did not! When I go online they still have the same speaker in stock but at a much higher price. Fortunately when I got in contact with Walmart they honored the price after I explained what had happened. I hope they stop doing business with this sorry company.

Br
Review №26

Went with Aztek Computers because they had a good price on a discontinued display that was specified for an installation before it was discontinued. Unfortunately, the freight carrier smashed part of the screen without any significant damage to the box, and we didnt catch the concealed damaged until 2-3 weeks after receiving the display.The carrier refused to acknowledge our claim request because we didnt report the damage within 24 hours of receiving the delivery (a policy they dont advertise anywhere). When they shut us down, Brian and Sam went directly to the manufacturer, who eventually got us an RMA, pre-paid return label and full refund for the display. It took several weeks, but Aztek was diligent in helping me out. Highly recommend for the customer service alone. Thanks guys!

Gr
Review №27

Bought an AMP from them, received it - never opened it - needed to return it. I returned following instructions (UPS ground, Insured). Communication was good via email until this company received the product. Once the received the product they issued only a partial refund ($410 purchase price, fund of only $333). They will not return phone calls or emails to explain why I was only give a partial refund. I followed all their instructions and sent them back an unopened product. Not at anytime did they ever mention a restocking fee so I dont know why this has happened, as I said they refuse communication now. By returning this product I am out $119 dollars. I would have just kept the product if they would have disclosed this to me. I was ripped off.

ve
Review №28

Dont shop at this place.. they are horrible.. they false advertise products on the website.. I had attempted to purchase a socket 1366 board from them .. They waited till 5 o clock to call me back to tell me that the board on the website and the one I had ordered was slightly different.. hence a different revision as explained to me on the phone.. sensing they had no clue i asked them to physically look at the board.. they then sent me google pics of a completely different board. lol he told me they were closing and had to take care of me tomorrow ... i said you NO YOU NEED to really let me know what board it is you are sending out.. i just purchased a CPU from another site for it .. turns out it wasnt even a different revision at all.. but an entirely different socket (intel 2011) !!!! they had priced like a 1366 socket!! which would have raped someone else in terms of price.. who does that...? these people dont have a clue .. its now going to take 5 days for my refund to go through .. place is a joke....

No
Review №29

Misleading listings

HP
Review №30

Terrible! shipped the wrong item, arrived late and doesnt answer my calls. Pretty sure they are a scam.

Mi
Review №31

I was in search of some desired computer parts. I had gone through a large number of sites but nowhere I was able to find a product according to my needs. After sometime i found this site. They not only have the parts according to my wishes but also their price is very affordable. Within a week I got my delivery. Gratifying experience.

Sh
Review №32

Highly unprofessional & deceiving website. Seems being run by unethical team. What they mention in the website & what actually the product says is totally different. As per the Website it was clearly mentioned that the Product is a FITBIT FLEX 2 which includes the Unit as well as bands. I called them to verify the Stock and the Person confirmed. The person told we have only 1 in stock hence after Ordering only we can see the Fulfillment and guarantee. Hence I ordered at $55 with taxes & free shipping.. After few hours I called them again & they said sorry the Website is wrong. We cannot sell you at that Price, the Prices are $70 plus & our website is wrong updated & they removed from the website. But I have the screen shot . Cheaters. 2-May: After the above review on 30 April 2019 AZTEK contacted me and mentioned that I am too harsh. I stated that since I have ordered online, you honor the price and product and deliver it. As I have the screen shot of the same. They said they will contact me on 1st May by 10-11 am with what best they can do and requested me to remove the review, as they are currently a Small org and growing. As per my word I removed the review and I waited until today 2-May and its 4.45pm CST and nothing. Hence I am updating and posting the review again. This further adds to the unprofessional aspect of the Org. 9 May 2019 They are continuously calling to remove my review . But what I stated is facts. Since they were playing I had to Cancel my order & they seem to be overjoyed to Cancel and I was lucky to get my refund, in some cases I understand people did not receive the Refund too. 14 May Today I got a call from Citi Card & my card was compromised to the level of $800 plus. I used this card & AZTEK has details. Something fishy. If they are a good org I hope they have right ethics to have PAYPAL or AMAZON payment apart from their own. Overall Stay out of this website.

Ja
Review №33

Scam

Al
Review №34

HORRIBLE COMMUNICATION! STAY AWAY! We placed an order for Final Cut Studio Retail Version 3, and was sent a confirmation email telling us it would be shipped in 3 business days, 6 days later, I call up to their customer support(Outsourced to India) and i am told that the product is on Back order. We did not receive ANY notification that our order was not being shipped as we were previously told. This has cost us the respect of one of our clients that we provide media services for. Despite the Price of their products...STAY AWAY.

Sh
Review №35

Im not saying they stole my money. However after purchasing from this site a couple years ago fraudulent charges started appearing on my credit card and I never receiving the product, my order being cancelled due to not being able to meet supply.A friend of mine purchased at the same time and encountered a very similar issue.Ill leave you to decide.

B
Review №36

Waited 2 weeks for TV delivery and they cancelled. Why to take the order if you dont have it in stock?

Br
Review №37

Check up on these guys, their site is a complete scam. They tell you they have the item in stock on the site but when you call to find out why your product isnt shipping they tell you that it is out of stock and try to sell you on something else. DO NOT USE THEM

ep
Review №38

This website is a scam. My grandmother almost got scammed because of it.DONT GO TO IT.ITS NOT WORTH YOUR CREDIT/DEBIT CARD.

Pr
Review №39

Things got really better since my last order to the one i recently placed, Aztekcomputers have incredibly improved the customer service!

Bh
Review №40

I use Aztek every dayI go through Aztek site every other day. Almost instant consumer gratification straight to my workplace

De
Review №41

Amazing as alwaysI have ordered thrice from this website and they have always managed to amaze me with their deliverance. Now I have become fond of their service.

Pa
Review №42

Selling items they dont even have in stock and notify you a day before supposed to receive no longer have and then want to refund you in a few days. Horrible business practice

Da
Review №43

Started getting unsolicited email stating that I had signed up for their Weekly Deals - I DID NOT, never heard of them and will NEVER DO BUSINESS WITH THOSE WHO SEND UNSOLICITED EMAILs. Thank you.

Bo
Review №44

We had one of the best experience with Aztek Compuaters their service is great and products are priced very competitively.

Di
Review №45

They did an order through Best Buy. Worst experience ever. Dont buy.Btw. 16 complaints on BBB.WARNING. DONT USE!!!!!!!!Explanation:1) this order sat in the warehouse for a week while it was reported In Stock Why not send it out?2) Paid 9 bucks for shipping...and all they did way put a shipping label on the product box. No brown packing paper, no product in a box? PS this was suppose to be a Christmas gift. Wife found this at the doorstep (3 weeks after I ordered it....ERGGG!!!!!)3) Battery was INOP. Couldnt charge it. Had to order a new battery.

Ga
Review №46

Found a great priceFound the RAM, which is quite expensive at the local store, at a great price and I couldnt stop myself from purchasing it. Happy and contented!!.

da
Review №47

Terrible service and experience. Do not shop here. Even if they show up as the lowest price on google, this is one of the worst experiences Ive had shopping online. They have zero communication as the other shoppers have discussed. They have no items in stock and will not notify you until you contact them (and forget about emailing them). I didnt even receive an invoice to begin with... After 3 weeks, I cancelled my order. They promised a refund. A month later I noticed I had not received a refund and contacted them about it - again, no response whatsoever. Eventually I elevated it through PayPal and on the very last day of the dispute, I got an email saying Id received my refund. Go with anyone else but this company. They will be going out of business soon if they keep up their practices. Im thinking theyre on the verge honestly.

Ro
Review №48

Verify they have a product in stock prior to ordering and paying. Attempted to order a monitor the website noted one in stock. Saving grace I payed through PayPal. Next day my order still had a status of created. I called, emailed, and finally chat got a hold of some that claimed it was out of stock.They wanted to take time for them to find from another vendor. I said no thank you please cancel my order and refund my money back to Paypal. Well the amusing part was they still kept that one monitor on their site for sail one in stock during and after this ordeal. The next issue when it came to the refund they first claimed that since it was not fully processed my card was not deducted well that was not true. PayPal already sent them the money if it didnt the transaction wouldnt complete. Then after contacting the next day they said they contacted Paypal with cancellation and that was not true. So after I filled a dispute with PayPal I finally received my full refund. I would never go to them again. I should of read all the reviews before I ordered.

vi
Review №49

It was a wonderful experience shopping with aztek computers. 5 out of 5 for service ;)

El
Review №50

Do not shop here!!! EVER!!! Even if they show up as the lowest price on google, this is one of the worst experiences Ive had. Took three weeks to get anyone to talk to me when my order did not show then they spammed the hell out of my work e-mail account!!! Their people are horrible and service is worse!!! Terrible service and experience!!! I will NEVER use them again!!!

Da
Review №51

We had a challenge with a mount I ordered but in the end Aztek stood behind there product. Thanks for making things right. I would order again from this company.

Ke
Review №52

THEY STEAL CREDIT CARDS!I place an order for a monitor they listed as in stock. Several days later I received an email saying it was on back order. The next day my credit card was used by them to purchase something of similar value at a different website.

De
Review №53

TOOK MY MONEY FOR 2 WEEKS AND THEN CANCELED THE DAY OF DELIVERY!!!!!! DO NOT BUY HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SCAM!!!!!!!!!!!!!!!!!SCAM!!!!!!!!!!!! SCAM!!!!!!!!!!!! SCAM!!!!!!!!!!!! SCAM!!!!!!!!!!!

Ar
Review №54

Best site ever 100% satisfied!

Ka
Review №55

Zahid is incredibly helpful.

Sc
Review №56

Do not use these guys. Sent me a refurbished monitor and when i finally got a response after 3 months they said to contact the manufacturer. Maybe they get by with selling SOME working product but if you get a bad item youre stuck with it. Never again.

Go
Review №57

Keyboard selling for 12 grand here versus $27 on amazon 10/10 would slit wrists again.

M
Review №58

Poor customer service and slow communication unless extreme measures are taken on behalf of the buyer. These guys should get their act together in the future.

Bh
Review №59

It is fraud company

Information
1 Photos
59 Comments
2.4 Rating
  • Address:2910 Belmeade Dr #116, Carrollton, TX 75006, United States
  • Site:https://aztekcomputers.com/
  • Phone:+1 800-511-7525
Categories
  • Electronics store
  • Information services
  • Repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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