Its very clean and organized. The staff helped very much perits very much. I was looking for some hats to protect my workers from the sun and his son and I was directed in the right place easy enough.
Experienced one of the most professional and best customer service representatives Ive ever come across. Bought a knife for someones birthday, and was helped out by Jeff. Give this man a raise! Bravo 👏 sir. You are top notch! Great store friendly employees. Definitely one of the better big 5 stores
Great Big 5 location very helpful staff . Great sporting goods store with a large variety of equipment you might need for many different activities.
Went in looking for a black light/ Uv light and they didnt sell it, place looks to crowded cant walk through the aisles.
Ask for help to buy my son an Airsoft BB gun the guy came over and passed us up went to the back
Went to look for 20lb dumbells but were sold out, of course. Managed to put together free weights and dumbell bars to get what I needed. All employees were great and really helpful, busy doing stuff but nice and present. Great location too with lots of parking.
Great deals, not crowded, great service too
Great place to shop...they have all your sport needs.
Great customer service. And a military discount
Got everything I needed, stop was friendly and very informative. They answered all my questions clearly and without hesitation. Planning on returning real soon.
Its great, this very calm at this store. They have all the necessities
Went to go exchange an item for my son, but he didnt have my receipt. I think they threw it away. I knew e would get store credit, but not sure how much. Come to find out you only get credit for the last sale price of the item. So we lost about $5 on the exchange. But the manager was very nice. He even gave us a small %10 discount. I even purchased an additional item. Quick visit, in and out. They even had hand sanitizer as you entered the store for you to use.
Came in on November 17, 2020 at around 1pm found a bench that had been sitting for a while final decide to get I ask the manager if there was any discount she said no i then asked if she could add a final sale discount because I knew the item had been sitting and she got an attitude with me the rest of the staff was cool but I don’t appreciate the attitude just because I ask for a final sale price. In the past when I bought a spin bike from them and ask they was able to do it I just wanted to see if I could get the same treatment with this purchase wasnt an expectation but it would have been nice. But instead I got an attitude i really don’t appreciate the way she treated me.
Easy location friendly staff
Sales rep.was a great help...
Love to buy my tennis shoes there . Cheaper than the other places .also tennis balls
Excellent service and everything very organized.
Excellent selection and excellent customer service
Very nice people working there
Place is friendly. Customer service is great.
Interesting conversation polite knowledgeable
What a great manager they have at this location. He has great customer service & lots of positive energy. I observed, how helpful he was to all customers. Its hard to find that in retail. Its my new favorite Big 5 to shop at.
Why are all the big 5s stores modeled like the 90s?
Great experience from entry to exit. Was greeted immediately upon entering then asked if I needed assistance. After replying yes the gentleman showed us exactly what we were asking for as well as explained the difference between the various items. At that point he once again asked if we needed anything additional and proceeded to take us to the requested item as well as made sure we were satisfied with our selection and if we needed additional assistance. Thank you for your superior service Big5
Got my snow gear ready for big bear. Lets hit the snow family
Good place buy sporting goods.
Had everything I needed
Good service
Very packed and small walk space.
Great deals
Bought my son his t-ball gear good costumer service
Son had his baseball glove stolen at Dodgers Stadium. I stopped by there and picked up a new glove. It was quick.
Terrible - red head employee needs to be nicer
Very friendly customer service, love the environment there from their staff. Keep up the great work
Great experience George was very helpful and accommodating with my purchase
Great store for fitness equipment
Went in looking for socks and other items to allow to keep warm in a non-heated home, found some socks, but even the minus 35 degree socks were not helpfull, and gloves not good. some interesting stuff was out of stock. was still trying to get work done and still use phones and laptops.cover wraps were also out of stock. prices also high on sale items.
All went well
High price stuff, poor service no one to help u much
The Carson store is great the staff is very cool very professional always helpful and they always have a lot of good stuff in stock
Good
I luv this place has everything you need in one store
Place is a great store for all sports. Shoes are great. The store is a good store for everything sports.
It would get a 5 star if they sold equipment for Referees
There are bigger and better sporting goods stores but Big 5 has a great selection at good prices it is my go-to place to get Sporting Good items
Great costumer service and everyone makes you feel welcome and are always willing to help.🤗🤗😍
I was able to get what I was looking for in the clearance section 🙌
Lots of sports items. Staff were very helpful.
Place is good youll find lots of sports equipment...
I bought a pair of running shoes for 49.00 normally 119.00. Not crowded and no line at register
Its a big 5
Our go to neighborhood sports related store. Need last bit of supplies for camping? They got it. Need a replacement baseball gear for growing kid? They got it. Your athlete got a muscle booboo? They got the kinetic tape to kiss it away. Its a small store (most of them are) but its chock full of surprises. Take your time and meander, sometines you dont know you need it until you find it. Check their Sunday ads for the weekly specials. I almost always find great deals on athletic shoes. AND sometines we get coupons in the mail (neighborhood circular and not from membership) for $10 OFF anything over $35. So check it out and be surprised. Prices are not scary at all. Click LIKE if this helped you.
First time st this location, I feel the staff was not very welcoming
Great service . When lines form up they find a way to make sure the wait is not too long. (Not the case for xmas or black Friday) lol I think yall know why?
They did not let my sister use the bathroom.
Very nice girl at the register she was very helpful and courteous and also give directions to another store trying to find a pair a shoes didnt have my zise . unfortunately I didnt get her name
I got a good deals for the season, employees were so friendly.
Good prices. Good quality in shoes, except sports clothes.
Ask for isaay hes the best in the game, really knows his stuff, really good on the customer service and not just for me, but hes amazing with everyone else, so impressed over a person that knows his knowledge.
#Excellent perfect place had exactly what I needed kudos to big 5!!!
Great store very helpful salesman,nice cashier
Ask for saool best customer service ever extremely helpful made shopping easier and fast thanks bud
Big 5 I always find everything I need here . All 4 seasons.. Camping,Hiking, Snow Gear, ect..
They had the tennis court shoes I needed for my daughter. And well we were there found a racket case to boot
One of the best places to buy some sports stuff and for cheap.
They over charged me 25 dollars for shoes..be careful and check your receipt.
Always good customer service. Always find what I need
Found everything i needed half off. Store seems to always have good sales every time I come
Big variety of sporting goods. Friendly service
Always got specials on sporting goods or just ask if they can give you a discount
Always go here for running shoes. If you buy the inexpensive ones be prepared to buy another
Great fir all your sporting good needs
Be careful when going any where in this mall. Shady and dangerous.
Always understaffed however they carry most of the items that Im looking for and on sale.
Limited selection, if youre looking for something specific.. Id say try Del Amo Mall.
I guess employees dont walk the floors anymore asking customers if they need assistance. It took me a while to find items in the section I was looking for. As my items are being rang up, two employees are talking about a lady that had just left. He said to another employee that she was such a B_+&#@. He said it twice, very inappropriate with other customers present.
Clean and well stock
Need running shoes. Got a good price.
3 employees and 1 customer other than me. Took them 25 to get around to sassing me. Customer service didnt care either.
The employees were very helpful.
Very attentive customer service.
Staff wasnt very helpful in taking me directly to an item I was inquiring about. Only pointed me in a general direction which I had to spend additional time searching through.
Bad customer service thiers noone in the floor to ask for help and when i finally found someone to asked about some shoes for my kids he went to the back and never came back out.
Poor customer service
Nice place to find gifts with a good price.
Always treat sporting goods
Love this store, always fine what l need
Lots of sport items though place is quite small.
They never have anything my size
Liked the specials, but was sparse.
Too messy to shop, you can barely move everything is packed in a small space
Wow
Great customer service
Great product and excellent service
Love to shop there
They have everything I want in sporting goods.