Easy from start to finish. Quote with options to meet our budget. Service techs respectful, explaining every step of the process of installation. Rebuild the air handler closet, like professional craftsman( looked great) cleanliness (you would have never know the were there)They are a family company ( and made us feel like we were part of there family)I have been in the commercial maintenance business for over 30 years.Gembecki is the standard, of a what a service company should be.Thank you Marsha and the entire staff.
I have used this company in the past for maintenance and they have been great. I recently got 3 bids to install a brand new a/c unit in my home. Gembecki was the best quote price wise and offered the most assistance in explaining everything to me regarding what I was getting. Ron provided a quote within 3 days and once I signed it, we set up a time for them to do the work. They were on time, finished the job and everything was done professionally. The installers were courteous and professional. I am super happy with the system that they recommended. And, Marsha and Ron both followed up to make sure I was satisfied with everything. Would absolutely refer them to anyone who needs a/c service or replacement.
Gembecki Mechanical came out for our annual service. Randy was timely and very through. He checked everything and wasn’t rushed doing it. I would strongly recommend the company.
Outstanding service. From initial installation of a new HVAC system to any type of service or repair they have completed for us, it has always been nothing short of excellent. They have an experienced and knowledgeable staff that have always gone out of their way to make sure we were well taken care of and completely satisfied with the service. They have always shown up on time, even after normal working hours and have completed the projects in a timely manner. There is no reason to call anyone else for HVAC or mechanical services.
Excellent Company. Fast, quality work. I would highly recommend!
They showed up within hours to repair my AC and were very professional. They were upfront about pricing and luckily it was a quick and affordable fix. I will use them again!
Josh was my service tech he did an amazing job & even explained some basic maintenance to help keep my unit in good shape. He took his time went threw my unit & checked everything outside as well. The dispatcher Kathy called to let me know Josh was on his way. She was very professional. I really feel like I got my moneys worth with the work that was completed on my unit. I would highly recommend them for any Air conditioning needs you have.
My wife and I recently needed to replace a 17 year old Carrier heat pump. We requested a proposal from Gembecki for a new system, which we then proceeded with. What a pleasure it was working with Gembecki. Everyone we interacted with was professional, and a pleasure to communicate with. This includes the office staff, the project manager, the installation crew, and the maintenance staff. The quality of work was excellent. We couldnt be happier.
Excellent company all around! Their customer service is top notch. Our service technician showed up on time and was very detailed in explaining how to work everything. Also, you cant beat the prices! Would highly recommend Gembecki Mechanical to anyone!
Very honest company. I had a different company look at my ac and they said I needed a new unit. Randy was able to change out a part for $307.
I have been a customer of Gembecki Mechanical for 20+ years. I have been treated with respect, by the employees I have had contact with . The ladies in the office are quick to respond and help resolve my concerns. The technicians are knowledgable, clean and caring. Gembecki Mechanical has never tried to “up sell” me, they have listened to my concerns and made recommendations .Truly a wonderful company to work with
Great company with great people! Ron, in sales was great to work with and didn’t pressure me to buy what I didn’t need. He explained the options and benefits of each and answered the million questions I had with no complaint. When the technicians came out, they were professional and respectful. Highly recommend, I wouldn’t use anyone else!
Contacted gembecki when our ac stopped working on a Saturday evening. Received a call back in less than 20 minutes with a technician on the way. He was here less than an hour and completely fixed our ac that we had been having trouble with for over a year, which the ac person before him was never able to fix. He was very nice and explained everything. I would highly recommend them to anyone.
Great company that actually listens to your needs. They aim to please to keep you as there customers. Thanks Gembecki!
Gembecki is a very professional company with knowledgeable techs and great customer service. We have had excellent care for 20+ years!
Rami came out on a Sunday within an hour of my call. My house was hot and my AC would not kick on. Fixed it quickly and got the house cool again! Reasonable price even with it being an emergency call! Thank you Rami and Gembecki!
Brandon was our saving grace in this Florida heat! Very professional and cared for our unit as if it were his own. We appreciate the great service!!
I have used Gembecki for a number of years for repairs and yearly maintenance. This year they installed a new A/C heat pump system. They ran into unexpected issues and dealt with it in a professional manner. I am very happy with the job they did. I would recommend them to anyone looking for A/C service and installing a new system.
We recently had our AC unit replaced and installed. I just wanted to say how pleased we were with everything from start to finish. Ron was a pleasure to work with along with Boris and Tyler. We would recommend Gembecki Mechanical Services to anyone especially for their honesty and professionalism. Service was really well done left our house clean and tidy. Thank you The Anderson family.
I have used Gembecki for years and they are always there when you need them with professional service.
Quality work. Very responsive, dependable and professional. Recommend!
I have called on this company twice, once to explain the water-to-air AC system and another to come and fix two leaks from that same system. In the first case, I asked how I could bypass the irrigation (in case I ever wanted people in the backyard I wouldnt want the irrigation running). Their service tech told me to build a koi pond or discharge to a lake (which I didnt live on). Their recommendations were completely unhelpful and it seemed they barely understood the system they had installed.In the second case, two leaks sprung from the water out line and soaked into my house, necessitating the need for me to replace drywall. The service tech looked at it, said he didnt have the parts, and charged me $90 anyway and told me to call back to schedule an appointment. The entire reason I called them in the first place was to examine and fix the problem. I ended up fixing it myself, my pocket $90 lighter.I also told the tech that I had set up appointments the following day to get quotes on removing the water-to-air and replacing with a air-to-air system. The tech didnt care at all. Ill be taking my business elsewhere.
It was my nephews birthday party and our AC went out. Since it was the 4th of July weekend, most places were closed. We called Gembecki and Tim was there in 30 minutes and had our AC working again in no time. Thanks for saving the day Tim!
When my air conditioner stopped working unexpectedly unexpectedly They provided after hours service at a fairly reasonable cost and within an hour of me calling them. Upon realizing they needed a part they put in the report immediately. The next morning the company was looking for the part and found it. My a/c was working again but 2pm.
Personnel are always pleasant and well informed, from the main office to the technicians who come to the house. Ive always been pleased with the service by Gembecki Mechanical - for over 13 years!
Gembecki is always professional and honest in their work. Highly recommend.
Great service long time customer
I have been using Gembecki for 20 years. Awesome service all the time. Thank you
The 2 technicians who installed our new A/C system were Daquan and Barry. I could not recommend them more highly. They showed up on time, we’re professional and polite. They made sure that we knew how to operate and maintain the system before they left. They left the place spotless and were very efficient. extremely happy with their service.
Very helpful and resolved problem quickly with good pricing. Especially want to mention Marsha and Darrio!
My extended family and I rely on Gembecki for our ac needs. We have always been happy with their responsiveness and great service.
From the beginning, my mother was already a comfort care customer so they were punctual with thermostat repair. We weren’t sold on a new unit by them, they in fact encouraged to try new thermostat but after some mechanical replacements, they promptly installed a new unit. I would recommended them to anyone for anything related to HVAC
These guys really know their stuff. Professional and solid on follow through (estimated arrival time, etc.). The service people take time to answer questions and explain how to keep everything in top shape.
Replaced non functioning part. Checked over unit flushed unit.
Great customer service when callingOffice Marsha was great
Very prompt excellent service
The guys at Gembecki Mechanical Services, Daquan, Javi & Tim, did an awesome job taking out our old A/C unit, repaired previous company’s install errors (they were really really bad) and then put in a beautiful new unit, all in one day! I dont even think they took a lunch. These guys worked hard and worked with precision. The care they all took to make our unit not only look beautiful but functional means a lot to us. We can’t thank you all enough for making our a/c dreams come true!
I have used Gembecki for years and have always been very happy with the service. The staff is very professional and courteous. Recently I had an issue with a new A/C unit I bought from them and they took care of the problem immediately and made sure I was happy. I’m very happy and would not use anyone else. I always recommend them to anyone that asks.
Gembecki Mechanical Services was thorough and professional in analysis of our a/c needs. Quality service throughout the installation!!! Installers cleaned up and were very helpful in explaining our new system. Got our first electric bill since the unit was installed and bill has already dropped by $90!!!
I cant say enough about these guys. Start to finish they were awesome. Our unit was on the way out and Brett gave us estimates for fixing our existing unit or replacing it. He was super knowledgeable. We went with a new unit and Ron in sales gave us all our options. He was prompt and kept us informed about what would work for the space we had. The technicians arrived on time and spent the whole day installing the new system. Daquan and Tim answered all our questions and briefed me on the new system. Barry did the finishing touches and we were good to go. EXCELLENT customer service!!!
This company and its staff are all about customer satisfaction. They go out of their way to make sure you are happy with the entire project from cost to installation, equipment and support. Ron Ward was very helpful and knowledgeable about the new AC/Heat system. Informed me of a manufacturer rebate which saved me $300.00 and a power company rebate which is another $200.00 savings. Marsha at the office followed up on the install and completed all paperwork accurately and on a timely basis. She is always a pleasure to speak with. The installers and tech support - Tim, Jose, Jeff, Randy and Dustin were all polite, courteous and did a fantastic job. All of these people are extremely nice, professional and make sure its all about the customer. I have been doing business with them for many years and will continue to do so. Highly recommend them. Definitely A 5 star staff and company!!
Great Sales Person -- Great Installers:Ron Ward (sales person) was on time, listened carefully to our concerns and provided a detailed explanation of his recommendation. He thoroughly analyzed our current system and even went into the attic to check the duct work. He was the only sales person to do so.On the date of installation the two person installation team arrived on time and completed the work in one day. The team stayed late (9:45) to ensure that the job was completed and that the new system was explained.We were extremely pleased with Gembecki.
I have had a service contract in place for a few years with a Gembecki competitor. My AC unit needed to be replaced. The competitor gave me a bid. I called Gembecki to get an estimate as well. I had quotes done on the same brand and model. Gembecki did not know the competitors price quote. Gembecki beat the competitor by $480.00. They also then recommended a less expensive brand that they felt would do well. This saved me another $700.00 and a similar 10 year warranty. Gembecki had my new AC system in place and operating the very next day. The service techs were all wonderful. Gembecki is a great company and I wish I would have known this years ago. Thanks to Ron Wood and his team and Paula in the office!
This company was by far the absolute best! BEST prices BEST customer service in Orlando! We needed new duct work and they had the best price BY FAR! The guys were nice and respectful and they went above and beyond for us! Definitely recommend them!
I purchased a 3 ton package unit from Gembecki. Their team did a awesome job, provided followup calls and I use them for all my HVAC services. Before I purchased the unit, I got three quotes and they provided the best price and service! Give them a try and you will see what I am talking about...
I think these guys are great! Ive used them to repair and replace air conditioning units as well as duct replacement and I am always satisfied with the expediency of the dispatch and the quality of work. They are competitively priced and ensure all bases are covered. What is best about this company is the friendliness and professionalism of the staff. Really, if youre looking for someone you can trust to shoot you straight, Gembecki Mechanical is the place to turn!
I am extremely happy with services from Gembecki. Everyone that I came into contact was beyond helpful and professional. Its also an added bonus when a company gives you a window of time when they will arrive and they are ACTUALLY on time :) I would recommend Gembecki services to anyone of my friends!
Love these guys! We have called them numerous times after hours. They are here fast and fixed our problems. Wouldnt use anyone else.
Just replacing our third unit with Gembecki. Ron Ward took great care of us in guiding us to the right systems. Installers were also the best. Would highly recommend
The awesome customer service started as soon as the phone was answered by Marsha, the office manager. She initially tried to trouble shoot over the phone but to no avail, but not due to her lack of knowledge, she knew her stuff. We set a time window for the tech to come out, received phone call letting me know he was on the way and if this would work. He, Jeff, showed up promptly and got directly to work and diagnose my problem, fixed in no time. I also had my tune up done since they here, very efficient job done. I now know who I will call for my future needs when it comes to AC/Heat unit !! So often these days customer service is lacking,, this was not the case today...well done Gembecki Crew !!
Installation was very thorough with the install and followed up the following day to make sure everything was working properly. Installers very knowledgeable and cleaned up when done. Very happy with the work completed.
Ron Ward from Gembecki came by my house yesterday to give me a quote on having them install a new air conditioning system. After looking at my 21 year old system, he asked me if anybody had diagnosed the problem as to why it’s not cooling. I told him no, you’re the first one to come by. He then started to check things out. He was not able to install a new system until 2 weeks from yesterday as they are so busy. So, he wanted to see if he could get my old system to run temporarily until they could come back in 2 weeks. After checking things over, he needed another gauge that he didn’t have in his truck at the time. So he called one of his service guys to come over and check my system out further. About 30 minutes later, that tech arrived and did a complete test, which proved that my compressor was history. But they came prepared to fix my system if possible, just to get it up and running until they could do the new install. After they concluded that my system was history (unrepairable), they offered to loan me a portable AC unit to keep that part of my house cool until they could do the new install. Now that’s going above and beyond the call of duty! I would use this company in an instant if I didn’t need an immediate replacement. Gembecki is a top notch company. I’m grateful for all they did for me yesterday and didn’t charge me a penny. I told Ron that if they had a cancelation the next few day to please let me know ASAP, as I need to get a new system this week, hopefully! I’m hoping he calls with some good news. These guys are not crooks. They honestly care about your well being. 5 Stars to Gembecki!
Horrible customer service. The furnace in my house isnt that old (few months tops), got met with several rude staff who constantly ignore my very calls. Whenever someone actually does answer, the manager is conveniently off that day, because everyone knows managers never work. Ever.Dont depend on these guys for anything. Theyll just want your money and scam you. Take your business to more trustworthy companies, because these guys are a bunch of crooks.
I called Thursday to make an appointment to get a quote to have my entire system replaced. I called on Thursday to make an appointment and the soonest they could make it was for Monday. I made the appointment and was told a CURTIOUSY CALL would be made 30 minutes prior to arrival. The appointment was for 2pm- 4pm. The call was made to me at 3:50pm to confirm the appointment. I was on a business call and could not answer immediately. I called back at 4:07, and was informed that the tech was rerouted and would not be coming for the appointment. They advised I could have someone come again tomorrow. (5 days from my first call). If your AC is broken call a company that WANTS to help their customers. If this is type of service they provide to a customer that is about to drop $5-$6K on a new system, imagine the type of service you will receive if you become a customer. And dont bother speaking to management the office manager is rude and unhelpful.
They have a great working atmosphere which enables the company to keep all employees updated with the latest technology in the HVAC industry. They truly care about providing the up most satisfaction to all of their customers. I recommend everyone to call this company for any heating & cooling needs.Jon Robles-Owner of Deliver My AC Unit HVAC School
I work for them for one week as an HVAC service Technician and to see my knowledge they send me to work with somebody else but apparently he doesn’t know what is doing always he have to call somebody else ask questions or call tech-support to ask questions always have doubts about his work it’s a real shame the work value and unprofessional these people are it’s a shame this is the worse place that work in my 20 years experience as an HVAC technician
Couldnt be happier with the service provided by Gembecki. Very knowledgeable. Had my A/C up and running in no time.
Quick and professional installation. Very happy customer! Installers were very informative and friendly!
Very responsive
I found Gembecki many years ago when I needed warranty work on my Goodman AC, and I was pretty happy with them. Ive stuck with them and every time Ive called them, they have been responsive. In 2017 my Goodman failed on Friday before the 4th of July. I talked to Ron, their salesman, and he came out Saturday morning to meet with me. We agreed on a 2 stage 16 SEER Amana unit and it was installed that Monday. I coulnt have asked for that to go better. My electric bill dropped about $60+ a month, so thats good too! Because they did a good job, I sent my sister, Karen, to them.
The technicians at Gembecki are always professional and efficient. I have worked with this AC repair company for over 2 years and they always take care of me and my business.
On May 23. 2017, Gembecki came out to find out what was wrong with our drain line. We consistently were having water back up onto the floor. Now it took 2 1/2 hours later and during that time the technician stepped thru the ceiling into our garage, PUTTING A LARGE HOLE IN OUR CEILING ( luckily he was fine..just a huge hole in the garage ceiling), had decided that we should just shut off our upstairs a/c because they would need to order a condensate pump. We insisted that the upstairs a/c could not be shut off because we had kids upstairs so the technician cut the pvc piping and had it drain into a bucket which we needed to empty every 4-6 hours. He said they would order the condensate pumps and call us with an installation date. 3 weeks later after multiple calls about the expectation date for installation of condensate pumps and when they were going to fix the hole in the ceiling and getting the rude office staff who kept telling me they had to call the manufacturer about the pumps I asked to speak with Rick the service manager. He was supposed to call me back and I have yet to hear from him or anyone at his company and today is July 9, 2017. Thank goodness after not hearing from Rick I contacted another a/c company who came out and solved the problem within 15 minutes!! No need for condensate pump just a clogged line!! That company also repaired the cut PVC line so we no longer had to empty the bucket of water every 4-6 hours! We repaired the hole in our ceiling ( AT OUR COST) and the drywall company we happened to use said they used to do a lot of work for Gembecki for damaging drywall and putting holes in ceilings!!! I WILL NEVER USE GEMBECKI AGAIN!!!!! BE AWARE!!!! CHOOSE ANOTHER COMPANY WHO CARES ABOUT ITS CUSTOMERS!!!! If I could rate zero stars I would!!!!
I am not very happy with the service I received from Gembecki Mechanical Services. I called Gembecki on 7/6/2017 and explained to them my situation. I told them that I had a warranty, and I needed someone to come and look at my unit. They sent out someone that day at around 2:00 P.M. (Manuel was excellent), and the technician explained that I needed a RTI Evaporator Coil. He also told me that someone would be calling me. So, I gave them a week, and called back on 7/17/2017. I believe I spoke with Kathy. I tried to explain to her my situation, and told her that someone already came out to look at my unit and what I needed. She told me that the part was backordered and that would call me when they received the part. So, I called Goodman Warranty Services, and spoke to them. The CSR did not check to see if the part was ordered, and I think that she might have been new. On 7/20/17, I called Goodman back, and another CSR told me that they have the part, and she was a tremendous help. She told me that they tell customers that the part is backordered, and she also told me that I need to call Gembecki back to make sure that they order the part. So, I called Gembecki, and told Kathy that my unit was under warranty. Then, she immediately transferred me to Jennifer (I am not sure why that didnt happen the first time I called). She setup a time for the tech to come and fix my unit. I am hoping that after they fix my unit that will be the end, because this was a very frustrating experience. *****UPDATE****** It is 9/3/2017, and my AC has stopped working again!!! Please do not use this company.
One of the best in the area.
Shittiest Company everI recently fixed my walking cooler at my business spending $553.50 but within 2 days it went back broken. So i called and explain them that it didnt work again so the guy from company came to recheck again but just to come and check for the same problem they charged me $66.25 again, but i paid them without saying anything. the guys said they need to replace some parts so i asked them how much does that part cost and how long does it take to be fixed then the guy replied, I dont know. How could he said that after charging me more than $600. So i told I wanna talk to the manager then afetr waiting on a phone for almost an hour a lady answer and supports the technician. So i asked her politely how long does it take for you guys to let me know the cost of that part and how long it will take to get fixed? I received a call from the same company the very next day saying it will cost me additional $1200 to get that fixed. Now i dont know should I go through same company who doesnt know what they are doing and robbing peoples money so should I go thru other company after spending more than $600 for nothing. So I warn you guys not to go through this company. Beware guys!!!!!
These guys cannot be beat.