The mattresses at RFO Mattress are amazing, but the best part about RFO is Richard and his phenomenal service. He talked me through each mattress and which would work better for my family. He was knowledgeable, friendly and best of all not pushy at all. I stayed for an hour trying out each mattress and he patiently explained the pros and cons of each. I will never buy another mattress anywhere else and I HIGHLY recommend making them your mattress store too. You won’t be disappointed.
I have purchased 3 beds from RFO Mattress Store in the last 10 years and they never let me down.Highly recommended!
I just moved to Orlando from Colombia and got some recommendations from this local store. I was really surprised with the excellent service, selection and prices. The owner knows his product and gives you the best advise depending on your needs. Im very very happy with my purchase!
Very friendly staff and great prices on their mattresses.
We have bought three mattresses and now a great recliner at great prices. Richard always is very helpful and knowledgeable
I purchased a new king size hybrid plush mattress. Evidently the manufacturer had some issues and there was a problem with my mattress fully opening up and fluffing up to its full potential! I was not sleeping well and very uncomfortable for weeks. When I went back to the store the owner Richard was very nice and understanding about my situation. I gave it another week or so to see if the bed would completely open up and be what it was supposed to be. When I called to see if I could swap it out for another one but firmer (as I was dealing with back pains) the owners son was very resourceful and also very understanding about my situation. He assured me that he and his father would get my replacement mattress ready for me and personally deliver it to my house! They both showed up and took the dud mattress out, gave me a replacement box spring and even dragged my old mattress out to the curb at no extra charge. They did all this in about 20 minutes! I was very pleased with the service I received from them from day 1 and I have been sleeping like a baby ever since! I would highly recomend buying your mattress from RFO! I will surely be returning when I am able to purchase my platform bed frame. Thanks guys for the impeccable customer service!!!!!
Richard and Cole were very helpful at RFO Mattress store. I definitely recommend getting a mattress here if you want a quality mattress at a good price.
Very friendly and has great price on there stuff
I highly recommend this LOCALLY OWNED business that places integrity and customer service above all else. RFO Mattress Store may not be as well known as the bigger chain stores but if you want high quality and trusted advice, RFO is the place to shop.
Great place, excellent customer service! I bought 2 beds and mattresses. They were delivered the same day. Wonderful experience!
I love this place if I could give more than five stars I would and there customer service is great.If anyone needs a good quality mattress an at a good price come here.
Let me start by saying I am beyond impressed with this store. The past two nights have been so amazing and the difference a good mattress makes is life changing. Such great service all around, I ordered my mattress along with the bed in the bag and got everything delivered the same day. Everything was exactly or even better then described and the prices are great. The care and customer service this company puts into their customers is amazing and I definitely recommend them!!
Richard and his wife were AMAZING! This gentleman provided me with the information I needed to make an informed purchase. His selection of mattresses, sheets and pillows are top quality and second to none! He even delivered the same day and helped me carry it up three flights of stairs when he learned my helper was a no-show! OUTSTANDING!I would HIGHLY recommend RFO to anyone that would like to avoid the chain stores and their overpriced products.
Very friendly and clean mattress store, reasonably priced and nice products in store.
So glad I chose to purchase at this store!! What a difference a great mattress can make in your life. I needed a new mattress and was skeptical to go to the big stores due to sales pressure. I was directed to this store and cannot believe how positive my experience turned out. I was greeted, introduced to products, give choices & time to think and and not pressured at all. The owner and family were wonderful, friendly and accommodating. Their service reminded me of the way it used to be. I wish that all stores could be like this. Very personable.
I walked into this store with my sister looking for a comfortable queen size mattress. I told the gentleman, the owner my price range and what I was looking for. He didnt show me the only just one but showed me a couple of amazing mattress that he recommend and gave me a huge discount on it (Memorial Day discount).He even showed me a pillow and bed sheets that will help my sleep, he didnt have to go the extra mile but he did.He even challenged me to find it cheaper on Amazon and if it was hed match their price and give me another discount. This is what I call customer service and someone who takes pride in what they do.I have been sleeping on the mattress for the past week and I am feeling like a new person every morning and I am even going back to get more bedsheets because of the amazing product he carries.
They know their stuff and their product is reasonably priced! Plus theyre super friendly and patient! I highly recommend this location if you have mattress needs. Ill definitely be back!
Quality Beds - Fantastic ServiceRichard went above and beyond to exceed our expectations. Our bed is so very comfortable, and was a better price than Amazon or the other companies that are selling adjustable beds. We initially made an error when choosing our bed - too firm. Its not that we were rushed, it was our miss. We COULD NOT BELIEVE it when later we called Richard, telling him we didnt like the bed after all. He invited us to come pick another one! We went to the store and were treated with utmost respect as he listened to our story. He told us to pick another bed, and delivered it as promised, NO HASSLE! Customers for LIFE!!
Great prices on mattresses and frames.Also a corner of the shop is antique reasonable prices as well .I will be back soon.
This was a pick-up only
Just purchased our 2nd mattress from this Store. The mattress from last year has been great so we came directly to RFO Mattress again. No pressure and great selection/prices. Richard gave good advice for our needs. Love the easy delivery. Have added some furniture since last year which is fun .
Owners were very helpful. They also have a furniture Dept with some very unique items. I purchased a cherry and slate dining set with wrought iron. Beautiful with good price.
Amazing customer service. Their sales representative made us feel comfortable and was very patient as we tried out nearly every bed. They made sure we got a bed that was exactly what we wanted and we were amazed by the price. I could not have been more impressed. Im so thankful every morning for having found this mattress store.
Amazing experience . Best customer service ever .
Fantastic! As always Richard is always helpful! Great selections of mattresses or if u just need a bed frame.
The woman who helped us was EXTREMELY friendly and knowledgeable. We walked in, told her our budget and she gave us a few options we were happy with. My husband went back to pick up the mattress and box spring and when he realized it wouldn’t fit in his truck, they offered delivery. The woman at the store delivered with her husband the same day and were both GREAT! We’ll be back as long as they’re there!
Awesome place and even more office personnel/owner!
Outstanding experience! Cindy and her husband and were welcoming, informative and kind.
We met Richard at his wifes awesome consignment furniture store (Gallery 265) and were so impressed with his helpfulness and knowledge that we decided to go to RFO Mattress Store as soon as we were ready to purchase a mattress. We spent nearly two hours in the store deciding on the mattress and ended up purchasing a mattress and adjustable frame at a great price. We couldnt be happier with our new bed or the excellent service we received from Richard. He is an exemplary business owner - very knowledgeable about his produces, patient, gracious and he followed through completely - even delivering and setting up our bed himself, exactly at the time we expected him. We were going to start at this store and then compare with others in the area, but we simply could not have gotten a better price, and Im sure we received the best customer treatment around. Thanks, Richard! Well be back!
Great customer service! The delivery was easy and Richard helped me set up the bed. Then when I had an issue with the mattress, they didnt waste time bringing out a new mattress. Thank you Richard and your staff for your attention. I am sleeping like a baby. Support Casselberrys small business!
I called the owner of this company tonight at about 9pm very late . I explained to him that my wife and I really needed a mattress tonight . He went out of his way to accommodate me and was here to my home in about a half a hour last minute notice . I STRONGLY recommend this company. The mattress is brand new perfect condition in the plastic . I am very thankful .
Amazing place! So friendly and knowledgeable! They really treat you like family. Ive bought 5 mattresses from them!!!! The pillows they have are amazing! Great prices!Locally owned and operated.
My experience at this store has been wonderful!!! Such helpful friendly people! Their prices are very fair and there are treasures to be found at this store. They are even willing to negotiate price is you are a serious buyer. Weve been buying from them for a number of years and are so grateful they are right here in Casselberry! Gotta check them out!!
Very caring and knowledgeable salesmanRichard shares with customers, helpful info so theyre able to make good choices. Great products and prices. I am extremely happy with my purchase! BTW, Richard delivered my bed from, Casselberry, Fl to Largo, Fl! Now thats amazing customer service!!!!!! RFO Mattress Store in Casselberry, Fl is the store to ho to for your shopping needs. You will be happy that you did. Thumbs up, RFO!
What a great experience! They greet you with a warm welcome at the door, and make you feel right at home. Ive personally bought all my beds and mattresses here, and do not plan to ever go to another place!
We bought a mattress and an adjustable base from Holly. The mattress was a Sleep Solutions brand. My wife and I LOVE our bed and wouldnt trade it for anything. Thanks to Holly for the great service. Highly recommend you shop at this store.
Richard was extremely helpful and patient. He was respectful of the price range we were looking at and did not try and pressure us into something more expensive. He even delivered our mattress the same day for free which was incredibly nice. I thought buying a new mattress was going to be long and stressful but it was quick and painless. Thank you!
Richard was so attentive and knowledgeable. He had a lot of items in stock which was perfect because I needed a great mattress for the same day. Enjoying a full nights sleep every night.
Excellent service the owner went out of his way to get us the bed we wanted. Delivered for half the price and through in the box springs.
Great and accommodating customer service. Great experience over all with a great mattress. Thank you Richard.
Good selection, very knowledgeable & good customer service & very expensive.They do consignment but better off selling on FB as the 50/50 split isnt really 50/50.
The sales persons and the manager were very helpful and professional with my mattress experience.
Great prices and friendly staff
Always pleasant to deal with, and price is always a negotiable! Love it!!!
Great deals on great mattresses.
Great people and great prices.
Awesome prices!
Good prices, quality of some pieces is questionable.
Fabulous service
Way too expensive