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Orlando Hearing Center
430 FL-436 # 104, Casselberry, FL 32707, United States
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Orlando Hearing Center
Comments
Ka
Review №1

As a first time hearing aid user, my experience withLucas Butler has been fantastic. He helped me through the process and has taken great care of me and my questions and concerns. They don’t just sell you hearing aids, they continue to keep in touch and check out your equipment to make sure it is functioning properly. A very good place for a beginner or for an updated pair!

Sh
Review №2

My experience with this office has been a real pleasure. The doctor and staff are so friendly they make you feel like part of their family. There is no pressure or rush. Dr. Butler wants to make sure all your questions are answered before leaving from your appointment and encourages you to call or visit if anything comes up between visits. Complete satisfaction is their goal and they certainly exceeded my expectations. You wont regret giving this office a call.

Na
Review №3

I needed my hearing aid fixed and couldn’t get to my usual audiologist for several weeks. Lucas fit me in today, discovered the problem and spent quite a bit of time getting my private warranty plan to cover the repair, saving me a ton on money.He is very kind, knowledgeable and caring and would be someone I would go to anytime I have a hearing related needIs highly recommend Orlando Hearing Center.

Gr
Review №4

There is no question that the service provided by Lucas Butler is way, way above the norm. From the time of my hearing test, I could tell he provides the caring service that exemplifies his excellent service. I highly recommend.

He
Review №5

I was a bit apprehensive about the hearing aide thing. But holey 🐮 what an improvement. The team at OHC is the best. Made me feel comfortable, took the time to explain everything and are all around good people.

Jo
Review №6

What great customer service!! Lucas and his staff are very friendly and professional. I would recommend anyone needing help with hearing issues should come see them. My impression is Lucas is very much a straight shooter.

Sh
Review №7

The staff at Orlando Hearing Center was pleasant and helpful. Lucas, the specialist, is very knowledgeable and patient. He was able to answer all of my questions, concerns and get me taken care of in a timely manner. Excellent customer service and made the whole process enjoyable and affordable. Unfortunately having fixed my hearing, I now have to find another excuse for not getting to that honey do list. Oh well.

Da
Review №8

I took my Mom here and we had a very enjoyable experience. We met with the hearing aid specialist Lucas Butler who gave a comprehensive complementary exam. My Mom was reluctant to go but Lucas made it a very comfortable session. We learned that she could benefit from some of the hearing aids there so we’ll be going to the next step.

An
Review №9

My mother and I are from out of state and my father is a stroke patient at Advent Health Rehabilitation in Winter Park. His hearing aides got wet and were malfunctioning and his OT reccomended we call Hearing Aid Specialist Lucas Butler at Orlando Hearing Center, as she uses him personally. We were able to go see him right away, he examined, cleaned and got them going again - all at no charge! Such a kind, helpful office, he took time out of his schedule and literally saved the day! We cannot thank Mr. Butler enough - my father would not be able to successfully continue his rehab without his hearing aides. We highly recommend Orlando Hearing Center!

Iv
Review №10

Lucas is very knowledgeable with fitting his patients with the best hearing aids that will work for them. Very professional and takes great care of his patients. Highly recommend.

Ja
Review №11

Lucas is very caring and understanding of my hearing needs, very knowledgeable and always available to answer any questions I may have. I found him very professional and very approachable. Thanks Lucas !

St
Review №12

Took my 96-year old mother in to improve her hearing. Lucas Butler was delightful to work with. He was very patience with my mom and re-tuned her hearing aides. My mom can now hear much better and liked Lucas very much. I highly recommend Orlando Hearing Center.

Ka
Review №13

Knowledgeable and is proactive in resolving any problems.

Gl
Review №14

Excellent customer service. They took the time out of what they were in the middle of to determine and resolve the issue for my mother in laws hearing appliance. A BIG THANKS!

La
Review №15

The staff is very informative, concerned, and friendly. Were able to handle my issue quickly. I would recommend them.

na
Review №16

Great costumer service, the ambiance in the office is amazing and the products sold here are of great quality. I most definitely recommend it.

Me
Review №17

They are very professional and super polite they took excelent care of my dad doing hes ear test (my dad is 91 yrs)

Jo
Review №18

I had the most amazing experience at Orlando hearing it started with my hearing which didnt go very well meaning that my hearing was pretty well shot but they were able to work with me and get me a hearing aid that worked out very well I now hear the birds chirping in the morning and able to carry out a conversation normally they brought me back numerous times to make sure that I was comfortable with my hearing aid I cannot thank them enough for what they did I can now thank you doctor and staff I should also mention they worked out an affordable payment plan for me

Pa
Review №19

Orlando Hearing is the best. My husband has aids in both ears and Lucas got them both calibrated and working great! Thanks Lucas.

Pe
Review №20

This is the 3rd hearing center I have used & by far the best.Mr. Butler was very knowledgeable, professional, patient & careing.You where made to feel that you were his most important client.On a scale of 1 to 10 this is a 12. Great service with a sucessful result.

M
Review №21

From Farmers Branch, TX and spotted Orlando Hearing. My hearing aid had broken and was dreading the thought of driving back home without my aids. How lucky! Amazing luck. Lucas Buter was so kind. So helpful.My aid was fixed in a flash.

Cr
Review №22

Immediate help upon walk-in. Great assistance and advice. Highly recommend!!

Ju
Review №23

Very professional, and good customer service would definitely go back to them!

eu
Review №24

Im very happy with my new hearing aids I would highly recommend Orlando Hearing Center !

Ca
Review №25

Lucas gave a wonderful class on smartphones today. I learned so much about options available on my Android phone and feel more confident about using it now.

ke
Review №26

I have worn hearing aids my whole life, and have been to several suppliers/retailers, from cosco to their direct supplier and several private retailers . orlando hearing center. Has supplied me with the absolute best pair i have ever had i always thought i had the best availble, i tend not to think so. Karl explained to me that the set up was half the issues i had, he tested before during and after, never had that before . also got the blue tooth AWESOME. Thank you

Ja
Review №27

Great experience with Mr Butler.He was very professional and listened to my problems.He explained everything to me and i was very confidant about what the results were.

Or
Review №28

One more patient happy with your new FREE Caption Call phone

Li
Review №29

I have been very satisfied with the care and excellent service I received from Orlando Hearing Center. I recommend Lucas for your hearing aid needs. He was very patient and answered all my questions.

Information
91 Photos
29 Comments
5 Rating
  • Address:430 FL-436 # 104, Casselberry, FL 32707, United States
  • Site:https://orlandohearingcenter.com/
  • Phone:+1 407-331-1422
Categories
  • Hearing aid store
Working hours
  • Monday:9AM–4:30PM
  • Tuesday:9AM–4:30PM
  • Wednesday:9AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–4:30PM
  • Sunday:9AM–4:30PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
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