The staff at Fluent Casselberry is phenomenal. They are all knowledgable about their products and their sick merch. as well. Sebastian, Nicole and Eric all worked with me this week on my purchases and I was handled with care. This crew lives up to their companies expectations and exceed them every day. Cant wait to sport these Fluent Socks with my Fly Soul Shoes.

Sebastien really helped me today, deff a place to check out great vibes and coffee mugs!! 😁

Good products and Flower! Really enjoy the turp vapes....had OG Kush today was great snowy buds!

Been going to fluent for a month now. Referred by my brother. great products and discounts monthly especially for veterans and just in general. Everyone I have interacted with has been friendly, outgoing and knowledgeable. Sarah helped me recently and she was very knowledgeable and helpful. Made my experience fun. Can’t wait to go back later this month for my birthday month. Thanks fluent team.

This place was lovely. Tons of discounts and And knowledgeable staff. Everyone is super friendly and helpful. I worked with Nicole specifically and she was absolutely amazing. She took the time to educate me and help me pick products that would support my needs. It was incredibly helpful, especially because I am not very knowledgeable about this field. She made me feel very comfortable.

This is a very good dispensary and they have great customer service. All their employees are very knowledgeable about the different strains of flower that they offer. Also I think they have some of the best merch out all the dispensaries, they have really cool looking hats that have the names of the different strains of flower on them super cool. So I would recommend this dispensary to all people.

Go here for your Edibles! Im telling you, the selection and taste are amazing!

Been going to Fluent for a couple years now (since it was Knox) and I have ALWAYS had good customer experiences there. The budtenders are very knowledgeable and kind. I went to Trulieve and they were very rude to me up front and told me to leave when I told them I didnt plan on buying anything-despite already having my medical card. But even before I got my card, Fluent was very nice to me and took time to explain the process. They actually care about helping you and they remember you! Pricing is good for the quality of product. But Id even be willing to pay more for their excellent customer service.

Super friendly staff. I love the discounts.

Very nice place with great staff. I will be back soon. Discounts are amazing.

Let me start by saying that the 2 stars is NOT for the service or customer service I receive at this location. The 2 stars is from the cartridges always getting clogged. I’ve already went and had one exchanged and it still got clogged. The cartridges are NOT cheap for them to be clogging the way they do. I’ve spend way to much money there for them to be clogging and only giving me a small discount for it. I won’t be purchasing my cartridges from them anymore unfortunately. But the STAFF IS AMAZING!!!

Products excellent, Staff great,very friendly. New containers not good. Difficult for arthritis patients. No seel under cap, gives room where stored strong smell. Means will dry out to fast.

The Fluent staff at Casselberry is the best! They are always super fast, and friendly! It’s my favorite dispensary to go too. Paul is always so helpful, knowledgeable about the products. Thank you to the staff for making it a great experience to visit your store:)

Love the staff!! Always friendly and helpful!! And I love the fact that the drive through is only for express orders!! Makes the drive through process super quick and easy!!! Definitely my favorite Dispensary!!

First I must say. amazing SERVICE, and then PRODUCTS are top of the line..On a Sunday, I went on a review date of three medical dispensaries, in a new area of Central Florida..FLUENT scored top of the list... Big shout out to SEBASTION...even has a drive thru service...cant wait to go back... LOVE ME SOME FLUENT...

This was my first visit to a dispensary and Nicole made me feel very comfortable. She was very knowledgeable about the various products and assisted me in choosing products that met my needs. Thumbs up.Daniel 👍

Being a newbie I have much to learn. This locations Staff has been incredibly patient and resourceful to and for me. They are ALL willing to go the extra mile to be certain you have what you need. Clean and friendly store / staff and inventory. Fluent keeps a better stock than most.

This location I enjoy the most, good quality and a definite good vibe experience. I love the point system the most it’s truly incredible. 10/10 would MOST definitely recommend !

Very helpful staff and great products

I have shopped at a number of the Fluent stores amongst other dispensaries. Fluent brand has a nice selection of top notch products and I feel is good value for a little higher price. I am comparing them to Trulieve and Curaleaf.The Fluent stores in Jacksonville and downtown Orlando are not as customer service oriented as this Casselberry location. Its nice as an older (mature) customer to ask them about the different products, and not get a condescending attitude. In addition, they have easy parking so getting in and out was fast at this location.As a newer Fluent store I found it very well managed, and a pleasure to get my monthly medicine.

Came in for the first time today and the place was very neat and clean. I was helped within about 4 minutes by a woman named Sara(h) who was fantastic. Wealth of knowledge for sure and super easy to talk to about cannabis. Thanks for your help guys!

The Casselberry location is awesome. The staff is very intelligent, professional, and courteous. The wait times aren’t bad either. Sometimes there’s no wait at all. They’re products are quality.Why not 5 stars?I’ve asked to be notified for one of there products when it becomes available and It has been over 4-5 months without getting a notification.. I’ve called into their call center 10+ times to check inventory or to get any information on when the product will be available. I was informed they have had it in multiple times, yet, I have never seen it on the online inventory. I check their inventory everyday, but I have gave up on calling the customer service. I guess I’ll just have to go there every single day to see if they have it. I’m signed up on all there notification lists.I still recommend fluent. They stand behind their products, and they care about their clients. I would give a 5 star if the inventory was more accurate and if I received a notification when the product I’ve been waiting for is in stock. I’ve asked to be put on the list to be notified of that specific product and although it’s been there. I have never been notified.

I love this store! Every employee is friendly and helpful. Paul is great! Took the time to help answer all my questions and was amazing.

What a wonderful experience. They walk me through the entire process and explained everything in great detail I highly recommend A ++

I’ve been going to fluent Casselberry for close to a year now. The staff is great, extremely helpful and they carry great products as well. The staff is fast with dispensing and getting product to the patients. Even with the crazy pandemic, Fluent Casselberry is still handling express orders faster then any other dispensary in the area and have yet had any frustrations with their service even with a line of cars wrapped around the building.I recommend Fluent Casselberry and trust they can accommodate your needs.Thank you guys

They have an excellent selection! They are great prices and different deals. The service is also fast and pleasant. Can’t wait to make my first online order

Product are super quality. In my opinion, they have the best vape products in Florida.They are super helpful. I love the safety of the drive thru experience.Recently has an issue with their vape battery, and Sara was really helpful.Cannot recommend them enough! Great job guys!

I have been coming here for at least a year, if not longer. Not only is fluent my go-to dispensary, this is my favorite location by far. I come here one to two times per week, and it’s like Cheers when I pull up in the drive-thru window, because they usually know my name. Paul or Justin are usually who take care of me and they are always sweethearts, but truly everyone is great here. Sebastian helped me three days in a row as I was preparing for a super stressful trip, and was cheerful every time even though I was constantly changing my orders. Moreover, I’ll never forget when I wasn’t sure if I had a bad cartridge or if my vape had died. They happily tested it for me and turns out it was my vape. So I bought one here since they are cheap, and it’s been so good I haven’t felt the need to buy another one. All of the products are top notch and the team is more than happy to help you if you aren’t satisfied. There is no down side to getting your products here. :)

I dont write many reviews, however, for anyone that has my luck, they know how HORRIBLE dispensaries in Florida tend to be. I have had way more bad experiences than I have good. HOWEVER, Fluent is the only one that breaks that streak.Not only is their customer service amazing, they have had the product I ordered every single time. The one is Casselberry has a drive-thru window. If you order online, it is typically ready within 10 minutes and I am in the drive-thru for 5 minutes, at most.I had one issue about a week ago with Fluent with a product I ordered. I took it back 4 days later (due to my schedule not allowing sooner) and they took care of me better than I couldve asked. I havent felt satisfied with any dispensary other than Fluent.

Incredible service! The workers really knew their product and sold me exactly what I wanted! Will be returning

Customer Service was amazing but they mixed up my order and I had to call customer service which was very rude when I asked if I could return the item to a shop closer to my house. The Colonial Store fixer my issue but the call center rep should probably be more helpful to get a better experience for a first time patient

Not much of a selection and very over priced for what they do have, id go to Muv on 434 in Longwood just the best bud in town

The reps are very accommodating and really go above and beyond to assist me. Will be returning!

Great place, awesome people! 10/10 recommend

Come down on the flower and Concentrate.

Awesome Employees, Awesome Products, and Awesome Rewards!!!! ☮️✌️😎❣️

Super fast drive-thru

Don’t bother to ask for single rollsThey are always outI won’t ever use this dispensary again

Very helpful staff even close to closing

My second time here and I must say WOW I was impressed! Justin was so knowledgeable and helpful. The product is amazing.

Elli is the bees knees!!!! Made the entire experience worth remembering!!!

From the opening of this store in April, the level of customer service I received from this store and, Melanie specifically is invaluable. She was extremely knowledgeable, resourceful, but above all went above and beyond. It is for this reason that I have been a loyal and recurring customer.

I had a wonderful experience at this dispensary. The store was beautiful, clean, and inviting. The staff provided exceptional customer service and they were extremely knowledgeable about their products.

Clean open ambiance...attentive, knowledgeable, welcoming staff...and great selection...

Excellent service and products. One of my favorite places to get my medical marijuana.

Great spot, great staff! Pet Friendly as well!This is the like a target not an Walmart. Stop complaining about discounts and prices. You cannot compare Fluent quality with their cheap competitors. products. One dosage of their products is equivalent to 5 of the other dispensary. MUCH BETTER

Fluent in the art of customer service! 🤩 Thank you!

Extremely friendly and knowledgeable staff! The quality of the medicine is always consistent and top notch! 10/10 recommend.

I’m from Boston went to visit some friends in Florida paid a quick visit to this dispensary . Let me tell you what a difference experience from here where I live . All the staff were so nice at this dispensary. Very good products plus a beautiful place . Highly recommended for anyone who is in the area to visit this place . The best staff hands down

Always enLIGHTENing! Incredible staff who make dreams come true!!!! Theyve never let me down & the products are fantastic! Though, I dont want to recommend it bc then it wont be as fast and awesome....right?!?

Great customer service

Beautiful store! Great service! Highly recommend it. Lots of parking and they will have a drive thru soon.

Great Products !! Friendly staff and really happy I can finally sleep at night their products really helped me !!My back pains are gone !! Really recommend trying it out if you haven’t !! Place looks amazing

Was told promotion I was looking to take advantage of expired yesterday. This was there standard. Will be spending my money elsewhere.

I was the only patient there and it took them over 10 minutes to acknowledge me after walking through that front door. I decided this was just not the place for me

Having spent 10+ years in the hospitality industry - customer service is EVERYTHING to me - so I was hesitant to visit Fluent after hearing not-so-nice things about them prior to the rebranding (Knox). However, I just visited this location for the first time last week and was hiiiighly impressed by the customer service here - I’m almost mad at myself for not giving them a chance sooner! Not to mention their menu was fuller than most in the area and competitively priced (especially with the discounts for your first THREE visits)...Shout out to Samantha who was more than happy and willing to answer my 927,483 questions as a new MM cardholder (and sorry again for monopolizing all your time lol). For that reason alone this will always be my go-to location moving forward. Thank you, Samantha! :)

Always have great products and dont have to wait hours

So close to my home and easy. staff is very very great

Would you buy a bud without seeing it.Come on guys $45 an 1/8 and you don’t have ONE open container for a customer to see.That’s just poor marketing .the store is empty because no one wants to buy what they cant see or smellcome on now that is not hard to understand

Loved the staff. Very energetic and caring for their patients.

No discount for the first time purchase, because its flower. Ive heard awful things about this place. They used to be called Knox. They changed their name because of their bad reputation. Everything is overpriced. Nothing can be exchanged, and they put out a lot of defective products. Avoid this place.

The staff are awesome and the products are high quality, nothing but the best from Fluent!!!

Deals deals deals. So many options to pick

Great knowledgable staff, beautiful interior and lots of parking. A plus is the drive thru coming soon!!!

Good customer service thank you

Don’t like the carts they give me a sore throat but enjoy the creams which provide inflammatory relief

I really like your new location and the Service I receive. Thank you

One of my favorite places. Always in and out.

Sebastian is the best Budtender !!

Slow as heck idk if slow staff or no staff at all tbh

Amazing and fast service

Great! Best Customer service ever!

Premium products, actually relieved my back pain

Great location, lots of parking!

Good quality products

Great service!

Out of flower

Love them!