Kellyco is the premier metal detector and treasure hunting store here in Winter Park Florida. They have metal detectors of all types, treasure hunting equipment, electronic pinpointers, metal detecting search coils, and tons of accessories for the well-equipped treasure Hunter and metal detector hobbyists. In addition they carry a line of beach sand scoops for people who like to metal detect the coastal beaches. In addition, they also carry gold mining equipment gold pans and gold concentration equipment. They also have information on local metal detecting clubs and places to metal detect! Excellent service and quality equipment
I recently placed an order with Kellyco. I wanted the SP24 coil. As I was looking on their site, I found they were offering a great bundle at a great price of a new machine with both the stock and the SP24 coil and other items. It would have been foolish to not buy that versus just the coil. I placed my order and received confirmation. Package arrived. Not the bundle I ordered. Seems that bundle was no longer available. I contacted Kellyco. Yep, it should have not been on the site. But...their response. We will make it right. They sent me every item that should have been in the bundle and owned the mistake. This is why you always do business with a solid company run by good people that care about you. Well done and thank you.
Currently have a Garret sea hunter ii. Went to Kellyco for a sand scoop and was quickly educated that the detector we currently have is best used for underwater. As a majority of our detecting will be done on land, Shelby was very informative and professional about pointing out what options were available with each unit as their pros and cons for different conditions. Shelby was not the typical pushy sales representative, but she was more of a friendly and educational representative. Could not speak for the rest of the staff as they were doing their own thing and we did not have interaction with them. With Shelbys assistance, we decided to get a minelab equinox 600 and sand scoop. Upon outgrowing this detector, we will return to Kellyco to make our next purchase of a upgraded detector as well as this will be our first stop for any further accessories. Very clean and organized sales floor, very friendly staff. All in all, very impressed. Thanks again, Shelby.
Had an issue with my order due to an erroneous email ad. Made one phone call and the matter was immediately rectified. Wonderful company. Theyre extremely loyal to their customers base.
Customer service is the best. This is not even close to being at Walmart. It is the best place to go if, youre seriously looking for a metal detector. They have the knowledge and they use what they sell. 👍😎👍
Great place for all your metal detecting needs. Leilani very knowledgeable and ready to answer all your questions regarding to your metal detecting hobby. Stop by and see all the wonderful toys they have for sale!
My brother and I came from Texas and where in the area and wanted to see this place. I was expecting the run of the mill detector store. I was wrong. VERY nice place with a huge selection of brands and models from whites to mine lab to Garrett and many others. To top it off, they have a great little museum of artifacts. Prices seemed pretty good. Highly recommend if youre in the area.
Went in thinking I knew everything and left realizing I have so much to learn. Shelby was so helpful and had a wealth of knowledge to share. She set my family up with our first detector without selling us more than we needed. I cant wait to go back, upgrade and learn more about the hobby. Thank you!
Very nice place! Staff was extremely helpful and knowledgeable! Very well stocked store for all your metal detecting items. Even had magnets for magnet fishing!
As always, the support and expertise is very good! Shelby helped me out today with the purchase of my 4th Metal Detector, the Minelab CTX-3030. Over the years as I have learned this hobby I have slowly upgraded. Now I am ready for the Big one! Cant wait to start using the CTX-3030! Shelby was very pleasant and fun to talk with and she knows her stuff for sure! Every detector I have ever purchased has been from this company and every time the experience has been excellent, do yourself a favor and buy from a reputable company like Kelly Co. You wont be disappointed!
Long standing business with a good knowledge of the products they sell. Larges inventory, and decent package deals.
Recently purchased the minelab 440. first time detectorist. Kellyco was very helpful and informative. I upgraded from the pin point that came with it to the Garrett. seems like a much better item. having lots of fun so far.
Great customer service and best pricing, I received free gloves, relics bag, hand shovel with the purchase of the Minelab 800.
Kelly Co has the best customer service Ive ever experienced, hands down. Leilani went above and beyond to ensure satisfaction after the sale. Shelby was knowledgeable and informative when helping me choose a pinpointer that would best suit my needs. I could not be more thrilled to recommend Kellyco!
Called first. Drove an hour only to find out they dont have the product I inquired about in stock after I was told they did
Service was great the young ladies answered all my questions and sold me a fantastic metal detector with accessories. I highly recommend this facility for anybody interested in metal detecting!
Not happy at all. I drove hours in traffic to find a sign saying that its closed. After calling the phone number I was told its posted on the website. Maybe you couldve made the showroom closed a little bigger or changed your status with Google Maps. Dont worry Ive reported it for you. Thanks for the huge waste of time Kellyco.Why even put hours if youre an online store? I really do not care when youre call center closed. Myers in Tampa will receive my business going forward.
KELLYCO has always provided knowledgable service and a great selection of metal detectors and accessories. I always check here first... ty
I had the pleasure to meet three of the stores staff and was afforded the pleasure of Katie sell me a Equinox 600 package deal. The ladies were very busy with a lot of phone orders but at no time did i feel i was ignored. One suggestion would be to better identify your store in the big commercial building you sell from. I drive Two hours from the west side of Florida and arrived and had a bit of time trying to locate the stores door. Not complaining just offering a suggestion. Again thanks to fantastic team and my favorite Katie. Love the new machine.
I purchased a new Garrett Apex, and when available, they shipped promptly. The machine ended up being defective, however since I just got it, I wanted to make an exchange for another. KellyCo was of no service and would not help me. They said I needed to contact Garrett. I asked about their 30 day no hassel returns, and they said that doesnt work for defective products and there was nothing they would do. I feel their advertising and customer satisfaction is misleading. I wont be buying from them again. Garrett, however took charge and made me happy.
I purchased a Minelab Equinox 600 with a group of accessories at a great price from Kellyco and received everything as promised in excellent condition and in record time. My experience was pleasant and professional and I personally know of a great number of people who rely on Kellyco Metal Detectors for their equipment and accessories.
The showroom is a fascinating place to visit with all the historical treasures on display. Much better than a lit of museums. And the associates are very knowledgeable on the various detectors...ready to get the right one for the job at hand. Stevie Ray was an exceptional help. A must place to go.
Bad experience call to buy my metal detector a few times never answer, live chat took almost a day to answers my questions, drove 1+ hours to get there because I called the day before if they wore going to be open they said yes the voice mail said they will be open and here in Google said they will be there and they were not, they did not update that they will not have the store open. It always amperes to be open, you should specify that only online shopping. Drove another hour to tampa and got everything i needed.
Truly an amazing place! I honestly didnt even know that this place existed, but Im REALLY glad that I do now. Purchasing a metal detector is not easy for a novice. You really need to do your homework and research. The staff was excellent. They were patient, took their time, thoroughly answered my questions and even covered areas that I never even had thought about. Plus their showroom was really cool. My advice is this: do NOT buy a metal detector without first talking to these folks!! I highly recommend them.
I read through some of the negative reviews and if you read them the reasoning is pretty petty. Sometimes stores are closed, sometimes you have to pay some shipping, sometimes you cant trade things into retail stores. In this day and age the fact you can find a showroom for something as niche as this is amazing and should be supported. Now onto my experience. I am new to metal detecting and I am pursuing it because my wife has a strong interest. I called to see if they were open before driving a couple hours to visit them. (day one stuff folks!!) In general before I make a trip I do some planning. I couldnt have been happier to make the trip. When I first entered the business with my wife I noticed 2 ladies at their desk who greeted us with a great smile and offered help if we needed anything. They didnt try and hard sell us a shovel we didnt need of recommend 3 different detectors for any circumstances we might encounter across the world. Instead we were asked what our intentions were with the metal detector and then guided towards the models that would work well for us. In this case a Garrett AT Max and a Minelab EQUINOX 800. All of our questions were answered thoroughly and I never felt like a burden with any questions. This is the type of service I dont mind paying for. It was worth the drive and and I cant wait to go back to share some of my newbie stories and get more gear as my needs grow. My saleslady was Leilani and she is awesome!!
GREAT SERVICE ❗ EXCELLENT KNOWLEDGE OF PRODUCT ❗SHELBY N CAROLINE
If you metal detect you know this place! Kind of an icon. New show room isnt as cool as the old one but service is second to none.
It was a great buying experience. Kellyco has great customer service and support. They were patient with all my questions and were very knowledgeable to quickly answer them. Shipping was fast and secure. I highly recommend Kellyco if you are in the market for any metal detector or supplies. I am a very satisfied customer.
I was looking for the best price on a professional grade detector. There are a lot of low end detectors everywhere, but its much harder to find real professional grade equipment. This is defiantly the place to do, and they work on teaching you what you need to know. Most stores just ship out stuff, but if you call them they will help narrow out what you need for your purposes and any accessories that I may want or require. I was really happy with them.
Very helpful and friendly.
Made several purchases over the years and needed service work on one of my detectors. They were always there for me and took care of business. Easy to talk to over the phone and got my problems resolved quickly.Finely got to visit the store this year...IMPRESSIVE! This is a wonderful place to do business if you need a metal detector or accessories to find that treasure you have always been looking for.
I bought my first detector from Kellyco several years ago, and it was an informative and pleasurable experience. The staff took the time over the phone to help me make a selection for an online purchase that they had no idea would be from them. That is service at its finest.I took a few years off from detecting, and Im now back at it. My previous experience with Kellyco was enough to have brought me back to them for my next purchases, even after a five year hiatus.
I have had many great experiences with this company. They have the best prices on metal detecting equipment and a nice selection of products that you can mess with in the showroom. They dont always have everything in stock but will get it shipped quickly. Stevie Ray is extremely knowledgeable, friendly, and willing to help. Its because of him that I keep returning to the showroom to do my shopping.
I was going to purchase online, only to see my area code in one of their phone numbers. When looking for their location on Google Maps I checked out these reviews. Very negative. Made me think twice. So my wife and I drive over to the store and find the staff very helpful. Blake did a great job of taking us out front and letting us try the equipment. He taught us the basics and was not only patient and informative, he was also entertaining and a great salesman. We purchased two detectors and some misc. stuff and have not regretted it. We bought the Garrett pinpointer, it is worth the extra money over the one they give you in the package. Anyway, took these home and found my lost wedding ring in less than 15 minutes in our large back yard. Looking forward to some light Treasure hunting. We also met the business owner who was very friendly. Great experience.
Just ordered the garrett max. Kelly Womack was impressive with her product knowledge and her overall costumer service was definitely 5 star. Thanks Kelly for all the help and not giving up on my order.
Best place to buy metal detectors and metal detector paraphernalia.
Cool store! Lots and lots of detectors and accessories! Love seeing all of the cool finds they have in the shop. In store prices are as competitive as anything you found online.
Wow. Amazing selection of metal detectors. Very good price range. Everything from models for beginners to expensive models for pros. They have it all. Staff is very friendly and helpful. My husband and I love our Detecors. They are so much fun.
I bought a Garrett detector quite some time ago. I didnt work properly and it took me some time to figure that out, being new to the hobby. I contacted them, got a return authorization, and a new one by return mail.They have always been pleasant and efficient. And at least in my case, they made my satisfaction their priority.
Just bought my new Nokta Simplex and Carolyn and the girls were a great help!!! If tour looking for a great detector head on over ond check out the selection and knowledgeable staff!
Love this place its your go to for Everything Metal Detecting / Scuba Diving / Prospesting store Deff recommend yall stop by and see these young ladys if ever in the area an chk out the all new show room!! And pic up a new detector or scoop etc and hit some florida bchs🌊
Love this store. Staff is very professional, prices they have can beat anything found online. Highly recommended.
They used to take trade-ins, not anymore. Tried to trade-in a detector I bought originally from them. I used it only once or twice and is still in like new condition but they would not even consider it.
Went there to buy a childrens metal detector waited over an hour and finally walked out. Seems like a great place but it literally took the sales guys there an hour to write up one order. Then when it was almost done the guys were walking out the door they had more questions. Easier to go online and buy it.
I call down to kellyco to see if the show room and sale would be openon Dec 29/18 that I was come from Canada for vac.look at maybe trading up on a new detector. and she inform me that theshow room is close now and they are only doing on line sale ..I guess if i cant try it out first. then they lost a sale.you would think they would have marked it on the web site that it was closed...
I have had nothing but great service from Kellyco. The staff there is knowledgeable, helpful and did not try to up sell other products or discourage a product in any way. I would give a 5 Star for the service I have had thus far.
Originally ordered from Amazon..two weeks later no dector.....Called they said it was lost so I canceled my order and called Kellyco.4 days later Garrett At Pro in my hand salesman more then helpful...Thanks Kellyco....
I tried to place an order online and noticed they had two promotions for free shipping. One was free shipping with purchase over $99, which mine was, and they also had a coupon code for free shipping. I tried several times but could never get the cart to take off the shipping costs, even after it showed coupon code applied.I decided to call the next morning and just order by phone. I called just before 9:00am. I sat on hold for 7-10 minutes. I get that they are busy on Monday mornings and had no problem waiting my turn. Someone then answered and told me they were busy with calls and asked for my name and number and they would have someone call me back. I gave it to them thinking I would be placed in some sort of que and be called back within the hour. Six hours later someone finally calls back!!Well, by that time I had already placed my order with another metal detector supply company, my items had been accepted by the post office and I had a tracking number in hand. I received my items Wednesday morning! WITH FREE SHIPPING!!If you want to know the name of the outstanding company I ended up using just check my other reviews.Ive used KellyCo once in the past with no issues. Im honestly not sure I will use them again. Not solely because of this incident but also because of the outstanding service of the other company I used.
Its a treasure hunting museum. Lots of interesting finds on display and a great selection of metal detectors. Stevie Ray was very helpful!!
Ive been buying from them since 1980s. Fast and accurate orders via telephone or computer. GREAT prices
Very helpful friendly knowledgeable staff. This place is like a metal detecting museum full of ship wreck things and cool finds. They have everything!
Very nice facility. Lots of recovered items to look at. It was also nice to handle the detectors before purchasing them.
My son wanted a metal detector for his birthday. I made my research and chose Equinox800. Ordered the item from this website, surprisingly for me this very morning it was on sale (about 90$ off) - great deal. Paid for priority shipping to get it on time for the celebration. Paid with my PayPall account. Got a confirmation email for my order. Waiting... All of a sudden during my lunch break I am getting a call from unknown number (getting 5-6 of those every day) and a voice without introduction is asking me if I am who I am...without further or due I asked who the heck he is and why is he calling. Then he said that he was calling to verify some info on my order (billing and shipping and my name and where was I when I made a purchase) and said that he will decide either he will send my 900$ order to me... All of a sudden received an email from PayPall, saying that my purchase was refunded. Called the company and they told me that somehow they decided that I am FRAUDULENT!!! and that my order is canceled. When I asked why and what other information they need from me - poor guy just hang up... went to the website to make another order and guess what... the item is no longer on sale... WTF ?.?.?. So you cancelled my order and called me a FRAUD to make extra 90 bucks??? Poor customer service, rude agents, RIP OFF!!!
Unbelievable service, fast efficient, best experience - thanksdont believe the derogatory reviews are accurate, staff is fast and courteous? Staff is quick to respond, in life nothing is easy, plan for the unexpected.
Never realize this Hidden Gem existed Stevie Ray was a tremendous help in pointing me in the right direction to find the right metal detector Im still new to the Hobby but would highly recommend this business to anyone interested
Ordered a Garrett Ace250 with option 2 package on a Friday morning around 10:30 AM. The detector and everything stated showed up around 9 AM the next day! Couldnt ask for better and more prompt service along with great pricing! Completely satisfied. The negative reviews seems like they are from people who dont consider there are issues the company cant control and are being selfish about the situation.
Inside KellyCo is probably the best part about KellyCo. As a civil war fanatic, my jaw dropped in awe when I saw a collection of authentic Confederate States of America cavalry belt buckles. The staff here were extremely warm and welcoming, and they make you feel like they have all the time in the world to answer questions and do demonstrations. Ill be buying a second metal detector from them soon.
Drove 3 hours to KellyCo. Completely closed. Permanently. Not even a service dept.
What an amazing place... worth a trip just to see all of the cool stuff!
I drove down from Jacksonville excited to get me a V3i, but they didn’t have any in stock. I mistakenly thought the webpage reflected what was on hand in Orlando. I wasn’t aware their webpage also includes a warehouse in Tennessee. In the future I’ll make sure to call first. Stevie Ray made things right and I feel that it wasn’t a wasted trip now. Thanks
Visited on December 14th and 15th. Excellent service and staff was very friendly. In fact I showed up a few minutes early one day and they let me in.Staff was also great with my sons and got them started with two new detectors. If your in the Disney area - it is worth the trip to make the visit.I will be back...web site is great too.
Awesome place. Very helpful. They took there time with us.
A place for all treasure hunters to enjoy for sure. Awesome customer service!
Fantastic assistance. Hours of driving answered with enough personal time to make informed decisions
Very frandly staff, good products!🙂👌
Kellyco with its team is a great partner! Its nice to cooperate with Kellyco!
We stopped in for a visit and talked with very friendly sales people and enjoyed walking around looking at all there artifacts of coins and pottery and things that were found using metal detectors
Stevie was very knowledgeable about the detectors, no high pressure sales tactics, very helpful and a pleasure to deal with!
I called on August 4th, 2017 at 1:08 pm. They shipped it right away. I got my order on August 4th, 2017 at 10:19 am. That was fast shipping. I havent put the 2 metal detectors together yet. When I do Ill do an update on the product. Thank you Leilani Rodriguez for all your help and fast shipping.
Great customer service.!
Excellent, Stevie Ray was very helpful. I actually ended up buying 2 detector. Thanks
The staff there explained everything perfectly they’re always on top of their game I love going to this place Little high on prices but they’re
These guys will take your money and email days later saying item is on back order. They will hold your money hostage. They dont advertise or inform you item is on back order when you pay for it. Imagine how much money these folks are holding on these back order items that never get fulfilled. Scam, stay away!
Great show room. Extremely knowledgeable and friendly staff!
Been waiting about two weeks for the (correct) right hand version Lesche Digging Tool because they sent me the (wrong) left hand version...Was told No Problem we will mail you (no charge) the right hand version and we will email the postage label that you cover with clear tape on the shipping box that comes with the correct right hand version and take it to a UPS store to be mailed back to the Kellyco people in Florida....Called customer service today the customer service; person asks me who my sales person was from the beginning of the purchase also saying the sales person works by commission ( I dont understand what either statements has to do with me getting the correct, right hand version of the Lesche Digging Tool) asked to speak to manager because the customer service person was unable to provide any timeline as to when I was going to get my tool so I can return the other one; I was told to call back between 8 and 9 in the morning because no managers were available. In my opinion, customer service like this happens when the sales department becomes isolated from management oversight taking each sale as if it was a bone thrown to a dog...but hay all I want is my right hand version Lesche Digging Tool Im out now digging with a garden trowel ...waiting for somebody other than me to do the right thing.
A fantastic place to discover history and adventure through metal detecting.
I bought a Scuba Tector from your company of which Steve sold to me...I call back on Friday the day after I received it and spoke to Ray with the UK accent..(not trying to be funny) but thats how they described him to me on the 3rd call because they have 3 Rays...On their site there a piece that suppose to come with it and i went thru it with Ray and he knew what i was talking about it because he watched the video but all he said was leave a voicemail to Steve the one that sold me the item..so that he can call u back...Friday June 15 2018 no call back...Saturday I call back and another guy answers and goes thru the videos but he cannot find what Im talking about...so I go on their site and OMG what a coincidence the video is gone and all he has to say like the last 2... is that I dont know what your talking about and I dont know nothing about these metal detectors..OK BUT I EXPLAINED OVER AND OVER THAT ITS AN ABOUT A 2IN BOUYANT THAT GOES INSIDE PERFECTLY SO THAT WATER DOES NOT GET INSIDE BEING THAT I AM NOW A SCUBA DIVER...ALL HE SAYS I DONT KNOW WHAT A BOUYANT IS...REALLYYYY.Tries to give the number to call from where the item is made and he tells me the Netherlands...NOW I DID MY RESEARCH AND CAN DO THE JOB BETTER..um it comes from the UK..which he was surprised...but anyways I let him know that I have done my research before and after and called the no. ...um NO answer..as a matter of fact when I call it says You have dialed the wrong no. And the phone disconnects...so your company is getting items and u dont know where u order them from...and dont know anything about them...i should of realized that when I was asking questions and all I was getting that he was reading the info off the internet...reallllyyy..Im a lil confused...never was I rude..caught them being rude a couple of times but I didnt retaliate because all I want is answers to my problem that I DIDNOT received...Like if this were my company I would be on it...I even asked them to send them the video that was on their site and he didnt want it...VERY POOR CUSTOMER SERVICE...AND I HOPE I DONT REGRET PAYING MONEY To this company AND MY ITEM BREAKS BECAUSE THEY DONT KNOW ABOUT THEIR ITEMS... IM PRETTY SURE I WILL GET THE RUN AROUND ALSO
Awesome hidden showroom. Trust me, if youre local, check it out
Great prices, friendly service, very knowledgeable.A hidden find
From Crestview Fl down for Disney and made a side trip to Kellyco. Met Stevie Meeks wjo was very helpful! Bought a Garrett carrot (pinpointer) Stevie was very helpfull showing me how to operate it. Looking foreard to getting a AT Max from him!!!
Super friendly & knowledgeable.
As allways Great customer Service.I went to the retail store when in fl. for my new detector.befor I had just order off the internet from them. They (Steve Meeks) and the second shift warehouse manager, really went out of their way to help me find the right detector, and items that were right for me. I forgot a item and they just sent it to my door, I just call and the 2nd shift in warehouse, just took care of it..........This team cant be beat...Best price, Best customer service and they really do the job. They sell 1000,s of items, and allways have them in stock. YOU CAN,T GO WRONG HERE:)
I purchased a Garrett AT Pro a few years back and I*m completely satisfied this detector goes 10 feet under water I make sure all my seals have fresh vasoline on them to make sure no leaks, I havent had any problems and highly recommend this detector to all individuals, its a little more expensive but well worth it.
Says 30 day hassle free returns. Unforntuately this is is not the case. It has been an unpleasant experience at best. When speaking to the sales guy I felt like I was being interigated as to why the detector would be returned. Said he could not understand this because he uses it in competitions. And when he called back to give me the RMA# and return info, again felt under interigation. After the detector was received by Kellyco with in a day or two the site said a refund had been issued. After a few days, and plenty of time to be credited to my account, I called the sales department to ask and was informed it could take 10 working days to receive the refund. When I questioned it being a long time for a refund, and explained my experience with returns show pending the same day the transaction takes place, he flat out told me thats not true and proceeded to explain how the process works, which, again felt like an interigation, and this simply has not been my experience. I have never experienced a refund takinh up to 10 working days. Maybe 10 days to ship the return, process it and receive the refund is reasonable, however, it was made very clear the up to 10 working days was once the return was processed at Kellyco. Needless to say, we were disappointed in our experience and how it was handled.
A great little museum of found treasure.
My expierence with Mark at Kellico was the best anyone could expect, I am verry pleased with everything i have purchased from them .I also am very pleased how fast the shippment got to me,2.5 days from Florida US to Alberta Canada.Cant for spring to come to try out my new Fors Golg Pro . Gary Crook
DO NOT ORDER FROM THIS COMPANY. I ordered a metal detector and propointer 3 weeks ago and eventually found out they didnt have either items they sold to me and it would be weeks before they got them. I cancelled my order 2 weeks ago and still have not been refunded my money. I have called a couple times and they are not helpful at all and tell me they dont when I will get my money back. They have for the time being stolen 550 dollars from me.
I have ordered 2 Metal Detectors,and an other order of Pinpointer..Each time.they were not shipped out when they told me they were!!! Everytime I call in and ask about my order.I get different answer each time..Mostly,Metal Detector is on Back order! are you kidding me..you are suppose too be a large MD Business !! I call back again,the next day.and was told the Pinpointer was on back order..would be next week before they get one! It is something different each time..I could have bought locally..WILL DO NEXT TIME..IM ONLY TELLING YOU TOO BUY SOME WHERE ELSE..NOT JUST ME,LOOK AT OTHERS TELLING SAME THING...BEWARE
Well informed, friendly staff
Its a scam has from garret zade clayton dont trust this punk/./
This place smells good
Great place, nice crew, best products!
Beat metal detector and treasure hunting company ever.. Have to visit
They have gone in a negative direction sense the original owner passed away. They closed the business he built.
Dont give them your phone number! I emailed them to see if they had a used/demo Garrett detector for sale. The salesman who called me back was very rude/pushy and didnt seem to understand that I cant afford a brand new machine. Not everyone can afford to pay double to get a warranty.
They are very friendly and professional every time I walk in there building is like walking into a museum and they always answer my questions and take care of all of my problems