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Deery Brothers Collision Center
201 E Seerley Blvd, Cedar Falls, IA 50613, United States
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Deery Brothers Collision Center
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ma
Review №1

Everyone involved went above and beyond. excellent communication. flawless work. Im very impressed!

La
Review №2

Shop had installed an “aftermarket” weatherstrip for me. The weatherstrip failed 3 months later, and I asked the shop for help.Manager Todd phoned the manufacturer, obtained a replacement, got my car in, furnished me w/ “shuttle”, and replaced the weatherstripping within one week.Happy Customer 🌲

Do
Review №3

They made some repairs to my vehicle And their work was exceptional my vehicle came back just like now

Ch
Review №4

I have bought several vehicles from Deery over the years and been very pleased with the end product. I recently needed repairs to the front and back bumpers. My truck was scheduled for work on Wednesday so we dropped it off Tuesday night. On Friday we receive an email that parts came damaged and wouldn’t be done until Monday. On Monday we received another email stating parts did arrive. On Tuesday it was finished. We show up to pick it up, and pay the bill. There is a post it note that says license plate light wires still broken. Not once did anyone apologize for delay, offer a vehicle, compensate us for inconvenience. To top it off I get my keys and head out to look it over by myself no one shows me what was done. there are various parts and wrappers thrown in the backend of my truck. The front bumper has marking all over and has now rattled fasteners out. They put zero effort in quality of service and costumers satisfaction. Why schedule people to drop off before you have parts, we live out of town, have kids in activities. We had to figure out how to get four people to four different locations for a week as my truck sat in a lot untouched. Unacceptable!

Ti
Review №5

Usually I am very proud of the service that I receive in working with the Derry Brothers Collision Center. However my experience for this repair left me feeling a little different. Upon the discussion of repairs we were advised that there would be an employee discount applicable to this repair. However upon completion of this job no one seemed to know anything about this employee discount. When dealing with people, It is very important to be transparent and honest especially during a time when some may or may not be counting every penny and wanting to bill consumer relationships for longevity.

J.
Review №6

Derry collision repaired my car from a deer collision. The work was completed in a short time, the car only had 6000 miles on and drives as good as new. The whole process was quick and easy, did a great job.

Ro
Review №7

They replaced two headlights with amazing speed and professionalism. We have dealt with Kevin for a number of years and appreciate all he and the crew has done for us. Never wanting to use services such as yours, but when necessary we will always go to your Collision Center.

Ro
Review №8

The repair job on the van was excellent. I would recommend John Deery Collision Center.

Be
Review №9

Kevin was the estimator on my car after I was rear ended a month ago. I let him know that Id never been in an accident this severe and asked what I should expect. He was honest with me about what the procedure is. Let me know Id be able to get into my car as often as needed during the process. The car ended up being a total loss, but Kevins kindness and honesty will bring me back again should I ever need it.

Sa
Review №10

I had a minor body repair. It was finished earlier than expected. No sign of the damage. Car was close to immaculate when I picked it up. Everything was well and good with insurance.

Do
Review №11

They did a fantastic job with the body work and paint. They were very professional and finished when promised.

Br
Review №12

The staff at Deery Brothers Collision were very friendly and professional. They communicated every step of repair process and I got my vechile back much sooner then I was expecting. My vechile was returned to me clean and like new. The detail and care they put into the whole process says SO much to their customer service skills. Being involved in an accident or just car problems in general, is stressful enough as it it. Deery Brothers exceeded expectations to make the whole process easy, fast, and professional.

Au
Review №13

They will have all of my business in the future! Very professional, excellent customer service, and high quality work. Our 4Runner had some minor paint damage and it now looks better than new. They provided a complimentary loaner car while ours was in the shop, which was very appreciated. Our vehicle was even finished a day ahead of schedule. Fantastic service from start to finish.

Sh
Review №14

The staff was very efficient and gave us our estimate before we left. Thank you!

Do
Review №15

Kevin did a great job with my truck, Ive use deerys in the past always happy with workmanship.

Tr
Review №16

Wasnt organized at all no help with anything to do with the car or for a rental. Was very upset with the attitude of a couple of people ...

Ka
Review №17

Great experience! They made it easy to understand for someone whos never had to do collision repair before!

He
Review №18

Every time I need body work done theres always someone who knows someone who can get it done. But when I needed a factory match bumper paint job I had to look elsewhere. I tried a couple of the usual small shops and these guys were actually cheaper. The quality of the work was top-notch and on time and also comes with a warranty. Well done.

Ge
Review №19

Deery Collision was an extreme pleasure to work with following my accident. They interfaced with the other drivers insurance and helped me get a rental car. The work they did on my car to repair the damage, returned it to brand new condition. I highly recommend them. A satisfied customer.

Ta
Review №20

They are very professional and make sure they keep you updated on your vehicle at all times.They take very good care of you and I highly recommend. I am happy and satisfied with my truck they did a good job.

Bo
Review №21

This place is awesome. They picked up my truck and drop off a rental then brought my truck back to me. I’m from Texas. I’ve never had this kind of service. Absolutely amazing. I will continue to use Deery Brothers Collision. Thanks for the great experience.

Me
Review №22

This was my first time getting my vehicle done at this shop. The work was amazing car looks awsome. I would never go anywhere else in the future .Then if you have any concerns talk to manager Todd he will take care of you guaranteed very professional .Highly recommended if you want your car done right.

Co
Review №23

Melissa in the estimating office is a rock star! Not only did she help me through every step of the process, but she also kept me up to date when my vehicles were ready to be picked up and helped me get them in and finished as quickly as possible. Her attention to detail and professionalism made a miserable (totaled vehicle claim) situation far better. She needs a raise!

Ra
Review №24

The work done here is outstanding! The customer service was impeccable! And every person iExperienced had a servant attitude. I wouldn’t trust my vehicle w/ anyone else.

Ta
Review №25

My SUV was damaged in the derecho. Deery Brothers was able to get my vehicle looking new again! They kept in touch with myself and my insurance through the whole process. Great service and great customer service.

Au
Review №26

Ive had a few vehicles sent here whether it be for plastic bumpers, body panels, or glass. Theyve always done a great job and make sure youre satisfied before you leave. They also give you vehicle updates along the way of the repair process.

Da
Review №27

We have used Deery Collision several times over the years and two times in 2020 on our 2019 Camry and 2014 Corolla. The communication and text updates were very much noted and appreciated. Once the claims were approved the repairs were scheduled and finished in a few weeks.The quality of both repairs were excellent!

Ra
Review №28

Everyone is super nice and helpful. Very quick too!

Wa
Review №29

Ill leave 5 stars for sure based on my customer service experience. Only issue I had, I made a special trip to look at some scratches caused by garage door that would also be fixed, agreed by estimator and me, but they were too tough to fix or they were forgotten about. I realize it was not caused by the car wash like the other damage, but was told they would be fixed since work was being completed anyways on the rear hatch door. Other work was terrific. That was my only issue.

Ot
Review №30

Great staff..

Li
Review №31

The Deery Collision Center completed my estimate and repairs in a very timely manner. Each staff member that helped me was friendly and professional. I received text updates throughout the process, was provided a clean rental vehicle, and they worked great with my car insurance. Above all, the work done on my vehicle was excellent and my estimate was spot on. I will never go anywhere else for repairs.

Ji
Review №32

Very very helpful and courteous step . Liked them so well Im taking my truck in get it repaired

Th
Review №33

Everyone was very professional and helpful. The paint job was flawless. Work was completed on time.

Da
Review №34

Everything was great, very good staff. This was an estimate visit only, when the work is complete I will update. I would recommend.

Ma
Review №35

Deery Brothers Collision did an outstanding job repairing my vehicle. The repairs were completed in a very timely manner. I was informed on the progress. These folks are great to work with. Thank you!!

mi
Review №36

Work done on vehicle was good

Ka
Review №37

I love the service at the Deery Brothers Collision Center. I have had body work done there a few times and I have never been disappointed.They are always professional and friendly. I worked with Kevin K who coordinated between my insurance company and their body shop. When I got my car back, it was washed, vacuumed, and windows washed. I was impressed. I would recommend Deery Brothers Collision Center for any of your auto body repair needs!

Ro
Review №38

Excellent customer service. Went above and beyond, car was done in record time. Would highly recommend them. Car looks amazing, they even washed and vacuumed interior. Top notch. Thanks

Mi
Review №39

The people at Deery Collision made this process so easy! I went in on a Saturday morning for an estimate and it took less than 15 minutes.They had my car as long as they estimated. The texts updates was a nice touch.I was sooooo thrilled when I picked up my car and they had cleaned the inside and the outside. It was sparkling!! Honestly- that was HUGE!Thank you!!

Ar
Review №40

Always perfection! Guaranteed best repairs, service. They always go the extra mile.

Wi
Review №41

I am very happy with every aspect of my visit and problem being fixed in a timely fashion. Every one is knowledgeable, caring, friendly. I have always got work done even earlier than expected

La
Review №42

Very pleased with the work that was done on our Toyota Sienna Van. The body work done on the van was well done! Very much appreciated the quality service and that we were able to get the van back in a reasonable time! Would recommend the Collision Center to anyone! Thanks!

Da
Review №43

They were easy to work with and gave me timely updates. The insurance process was explained and caused no issues. Highly recommended!

Te
Review №44

Nice convenient oil change...No appointment needed.

He
Review №45

Melissa and Linsey did a wonderful job throughout the whole process of having my vehicle repaired from the write-up process, to keeping me updated about the status of repairs and completion time. A huge thank you to the staff that did an amazing job fixing my Jeep. I highly recommend Deery Brothers Collison Center to anyone needing body repairs done on their vehicle!

Ri
Review №46

Theyre very professional and more than helpful when it comes to taking care of your vehicle. Nothing but good things to say about them.

De
Review №47

The Deery Brothers Collision Center is top notch! Melissa was very nice, sincere and helpful throughout the process of fixing our car. The entire staff was wonderful to work with. They did a fantastic job repairing the damage to our vehicle! We highly recommend them!

Ja
Review №48

Fantastic experience and highly recommended! Quick repair, good work and even cleaned my car. Came back looking brand new.

Ph
Review №49

Timely, professional service. Staff are extremely helpful and friendly. Car looks like new. Well done!

La
Review №50

My vehicle was less than a month old when it received hail damage - the collision center was very professional and accommodating to my schedule and the use of a loaner - damage was repaired quickly and well done - I would recommend Deery Brothers to anyone!

Mi
Review №51

The repairs look great, but what stood out the most for me was the customer service. Everyone I talked to was very helpful, but TJ Owens was awesome! She answered all my (many) questions and handled the whole repair process seamlessly. I would highly recommend Deery Brothers Collision.

Ch
Review №52

Deery Brothers Collision did an absolutely amazing job with not only the repairs to my car, but handled the insurance and rental set up seamlessly. My car came back looking great and had even been cleaned up and detailed. Great communication through the whole process. Thank you very much Mellissa! Don’t ever want to have to have body work done, but I would go back here in a heartbeat. Seriously great experience. Thanks Deery

Li
Review №53

They kept me in the loop with texts updating me on every step of my repair and estimated dates of when it would be done. They are a great staff to work with. Very nice and professional.

Ma
Review №54

Deery collision was fast and comprehensive with their work. My car looks great, and they kept me apprised of everything that was going on. I would strongly suggest their services!

PK
Review №55

I highly recommend Deery Collision. I got an estimate from Kevin Kerr and he was very thorough on going over vehicle to inspect for any hidden damage.I scheduled time to bring vehicle in for repairs and they called me after the fact and were able to get vehicle in a week early. I was also impressed that they called me the first day of repairing it to give me an update and an estimated time of when they would be finished. They finished repair on the day they had told me it would be completed.The workmanship of the repair is excellent and you cannot tell the vehicle had previously received any damage.

Th
Review №56

They did a phenomenal job. I would recommend them to everybody. Work was completed beautifully and within the time that they told me it would be.

Aa
Review №57

Great super helpful amazing service

Sh
Review №58

Deery Brothers was very accommodating with my college schedule and were very efficient in fixing my car. I was pleasantly surprised to find my car (both inside and out) in much better shape than when I brought it in. Fast, friendly, professional, and overall experts. Would go back again in a heartbeat.

As
Review №59

Great customer service. A part did not come in on time so they kept me informed with the progress. When I picked up my vehicle they did an great job on the repair. They even vacuumed out the inside which was a great surprise.

Ni
Review №60

Easy in and out these people know what they are doing

Br
Review №61

Great communication, made everything a simple and easy process for me! Very nice and personable staff. Have used their services twice! Great both times!

Br
Review №62

I trust Deery Brothers Collision Center. They do great work, and they wont be done until you are happy. Thanks again for the excellent job!

Ja
Review №63

Very frond staff, kept me informed of the progress from start to finish. And they had my truck done before the time they had promised it.

Ma
Review №64

Always hesitant to give 5 stars, there is usually room for improvement somewhere in every business. Sometimes its the who inside the organization.... we all have bad days. My most recent experience with this business resulted in the 2nd best customer service offered to me in my lifetime. Kevin and Deery Collision wil always get first chance at my auto body business needs. Just hoping I dont need them much!

Ka
Review №65

Great service and fair honest price. I would recommend them to anyone. Kevin is extremely knowledgable.

Bi
Review №66

My estimator was Kevin. He worked diligently to push a non-responsive towing service to deliver my vehicle for evaluation. Based on his evaluation, my car was totaled as a result of a deer accident. State Farm came through with a good settlement. Only snafu was a delay from State Farm as a result having to do with the estimate online processing.

Al
Review №67

I was very pleased with the professionalism of the people at John Deery Collision Center in Cedar Falls IA. Even though it was a somewhat minor accident situation, they saved me a lot of time and frustration by providing an immediate estimate and acting as a conduit to the insurance provider handling the claim. My vehicle was ready when they said it would be and the entire process was efficient and painless.Alan Dohlman - satisfied customer

Mi
Review №68

The team is responsive and works swiftly to get the repairs done as soon as possible. The outcome and the quality of the finished product is very good.

Ke
Review №69

Very willing to work with you. And very friendly service!

Do
Review №70

Deery Brothers does fantastic repair work with my vehicle. I so appreciate their skill, knowledge, and customer friendly services!

Je
Review №71

I loved using Deery Brothers Collision Center! The staff were all very friendly, my car looked great when it was done and everything was quick and easy! I would definitely recommend them!

ju
Review №72

My car needed some body work done due to an accident. Deery Brothers Collision Center were very helpful. I will definitely use them again....but hope I dont need to ;)

St
Review №73

Kim was awesome!! I sat with her while she did an estimate and she sent it right over to the insurance company that day. I got updates throughout the whole process. They had my rental car service waiting to pick me up when I dropped my vehicle off. Everything went great! Kim is the lady to go to. Only minor complaint is front desk women when I picked up couldve been more friendly but I was running behind and they were close to close time so I will cut her some slack. Car was done in 4 days! Also car was clean inside and out!

Ve
Review №74

They were nice, professional and speedy! I went in to get my car fixed after it got hit; they took great care of me and left my car looking brand new!

Su
Review №75

Second time back... did an excellent job once again!

Ry
Review №76

Great customer service! They even washed and vacuumed the car for me. Definitely recommending to others.

Jo
Review №77

I had some damage from a hit and run incident. Everyone at Dan Deery Collision did their best to bring the vehicle back to before incident condition. Melissa made sure that the repair was done right and I was satisfied.

El
Review №78

Compelled to tell you what a fantastic employee you have (underline fantastic). Brought my car in today just to get an estimate. Kevin greeted us immediately, did the repair himself, and sent us on our way. So much less time, anxiety, and expense than expected! Will recommend you guys to anyone! Kevin is my new hero!

Da
Review №79

Very nice people to work with worked my car in and got it back in a very little time.

Ly
Review №80

Service was great! A little disappointed that I had to pay for 1.5 hrs of labor for a 20 minute job.

Ji
Review №81

TJ was great to work with and the estimate process was very smooth. My car was actually done a day early. Really good service

Ma
Review №82

They do wonderful work, very nice to work with, caring, concerned for getting job done right and on time!!!

St
Review №83

Melissa is an great associate to work with. She is quick to answer questions and stay in contact with you while the work is getting done.

Ar
Review №84

The biggest problem i have experienced dealing with this collision center that they do not honor their time commitment to get job done, i was told that my Truck door will be repaired in 2 to 3 days but in reality it took them more than a week, On top of that the thing which i am highly disappointed is their technical expertise. I have to drop my truck again wait another week and even then the problem was not fully resolved and result into nuisance. Unfortunately when you call them they never return your phone calls, I will not recommend this collision center for more complex jobs that needs precision.

Da
Review №85

TJ and all the staff were always very courteous and helpful! Repair work was completed timely and they handled everything with the Rental Car company and insurance company.

Na
Review №86

Service was completed quickly, and follow-up issues were taken care of immediately. EXCELLENT service after my deer collision.

Mi
Review №87

They provided great service, excellent work, and very fast turnaround.

Te
Review №88

They did a Fantastic job of making my truck look brand new again after the deer tried to ruin it.

De
Review №89

Kevin is the best working with. Very patientPerson. He makes sure it’s right!

El
Review №90

I don’t often post reviews but was so impressed with their service. My husband just got his car detailed and a few other things fixed. We have a Great Dane and the vehicle was pretty bad with dog hair and smell. The tech spent extra time on our car and literally got every last speck of hair out. It looks brand new. My husband literally just said- that car appt is the best thing that has ever happened to me. Haha. We’ll be back!

De
Review №91

What a great place to deal with. All staff were very knowledgeable with my claim. My car was spotless, inside & out, when I picked it up too!

Co
Review №92

Did an amazing job with our two vehicles we brought there.

Lu
Review №93

Deerys provides excellent and prompt service!! The staff is great to work with. Thank you for a great experience!

Ro
Review №94

Fast friendly service. My car looked awesome.

Jo
Review №95

Super nice staff and work very well done!

Aa
Review №96

Love this place. Amazing body work.They are the only Toyota certified repair shop in the cedar valley

He
Review №97

WORST COLLISION CENETER!!! Do not take you vehicle here. It took over a month and a half to receive parts for my car and a week to fix minor damages from a deer running into my car. Customer service was awful. After calling several times and getting my insurance company to contact they finally made my vehicle a priority. Repairs were fine, but the car was not washed or vacuumed (which most collision centers do for no charge). I will never take my car or purchase a car from Deery Brothers based on this experience.

Co
Review №98

My car was badly damaged on the passenger side. It looks brand new they do awesome work highly recommended!!!!

Br
Review №99

Outstanding work. Great people.

Li
Review №100

My go to is always to Deery Collision whenever we need work done on our vehicles and we’ve always been happy with the work done & the staff are very friendly & helpful!! Thank you!

Information
48 Photos
100 Comments
4.8 Rating
  • Address:201 E Seerley Blvd, Cedar Falls, IA 50613, United States
  • Site:http://deerycollision.com/
  • Phone:+1 319-266-9900
Categories
  • Auto body shop
  • Car detailing service
Working hours
  • Monday:7:30AM–12PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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