DO NOT SHOP HERE! I wont be coming back even though I liked the store. But they have a VIP membership they try to sell you every time you go by telling you you get a month free and can cancel instantly with the email they send you as soon as you walk out the door.The last time I went in I told the cashier that I didnt want the membership and he told me he was going to sign me up anyway and that I could cancel with the email I would get. When I got the email though it didnt give me an option to cancel anything it just gave me a link to sign up for an account. So I figured I didnt need to do anything if I didnt sign up. But now I found out Ive been getting charged for a VIP membership I didnt know I had it even want in the first place! Its extremely concerning that Im not the only review saying this either! You can try to sell a membership without screwing your customers over and then loosing future business from them instead! Thats not how you build loyalty!

On a recent shopping trip at Lakeline Mall I looked through an FYE store. I was really surprised to find one, as I hadnt browsed FYE since I was a teen. Nonetheless it was a nostalgic trip that didnt disappoint. I was able to find several unique gifts along with several other items. The store was organized, clean, and the employees were friendly. Im sure Ill stop by again on my next visit to Lakeline Mall.

I always love looking around in this store, so much to see. I was a bit disappointed that many items I picked up to look at werent priced. There was one staff member visible at checkout but they were busy with a customer. They were trying to sell them a membership or subscription 🤔 Im not a fan myself. I do plan on visiting again before Christmas.

Cashier tricked me into getting a membership of some sort without even giving details other than was it a credit card. Really scummy. He scanned the code before I could even say no. Knowing well there was a line behind us, he said I could cancel right then and there but it would take a while. They are scummy and do this on purpose. Always loved shopping here in the past but no longer will. Trash.

Cashier signed me up for a magazine subscription and membership card I did not want. Pain to get these cancelled as I dont want to get charged after the free trial period. This is scummy. Was great before this, now I will not be coming back.

Bought a stuffed animal gift and saw they had vinyl records so I picked up a couple at a fair price. Got home and wished I didnt buy the vinyl records. One was warped, looks like my tone arm is riding a tsunami during playback... luckily sound was not affected. The other disc had scuff marks on both sides and the record had begun to burst the top of the outer cardboard sleeve. I may return them, but sound is not affected and its a 30 minute drive. I wont be buying another vinyl record from them however. They have them set up in crates on fold out tables, people rife through them pretty rough, no respect for the medium.On top of that I was offered 10% off for joining a free trial of their membership club. I joined as it was going to save me about 9 bucks, then I was offered a magazine subscription... which I declined. Now, instead of being to just cancel the membership online (which their site is nicely developed) I have to call a number and do it over the phone. Annoying.

The place is really nice. I recommend it!

Great variety. Fair prices

A lot of variety of items and plenty of deals. Costumer service could definitely improve, but overall its an interesting and fun store to shop at. The deals are worth browsing through!

Perfect place to find special and unique gifts. All kinds of amazing things in this store. Loved it. Will be back soon. Priced fairly. I got some great gifts at this location 😊. Thanks FYE team!

One of my favorite stores at the mall, anything pop culture you could have asked for was here, from little dolls to Guardians of the Galaxy Tshirts, to little Figurings of your favorite shows or video games. Some cool Shirts too, definitely a fun shop to stop in and look around with a good selection of Tshirts amd hoodies with a nice 50% off special running on certain items.

Lots of geeky memorabillia and used dvds

Good variety of video and audio, and electronics and accessories, including headphones, ear buds, speakers, and retro turntables, auxiliary and Bluetooth. They also carry large variety of current and retro fads, anime, and collectibles...such as t-shirts, caps, stuffed animals, mugs, Funko, and lots candies.

Fun for 20 minutes. Dont fall for their discount program.

Maybe because Im a millennial but I love this place - takes me back to the good old Hastings days. Fun collectibles, used CDs and DVDs, records, and silly gifts.

Good selection of products but pretty high prices

There are a few neat hard to find items, but most of the place is filled with things you can get cheaper on Amazon.

I love this store i been going to f.y.e for a long time now since 2010 i love watching movies drama-funny scary g

Decent selection of different things, employee was really nice, but they really try to push their discount card which was annoying

This store is great. But the workers made me feel uncomfortable, felt pressured to buy something. Just went to look around. Too crowded with shoppers during the pandemic

If your a geek youll like it

Great selection of items, clean store, and friendly staff.

Wonderful merchandise and great customer service!👌

The staff are friendly people. They sometimes have good sales and they have a good selection on what you can purchase there.

Employee signed me up for promotional credit it card with telling me I’d save 10% and the membership wouldn’t charge unless I activated it. Guess what, I was charged and never even activated it, and they charged the card I used in store. Be wary, very shady stuff going on here.

Kept asking me if I wanted a membership. Was way to pushy for it. I saw him do it to the lady in front of me too.

Good store

Good sales good stuff

Great place for cult collectors, movie buffs or pop doll enthusiasts. Clean and organized, a large selection of candy as well.

Always has a fun variety of stuff for your inner nerd.

Tried to sell me discount pqckage without informing me of costs

Very busy so close to christmas but lots of nice gifts to get

All the Rick and Morty gear you could ever need!

Nice spot to find old DVD, CD, and etc

Fun fact one time outside of this very store some girl came up to me and asked if I wanted to go to some performing arts school as if I had the courage or the money or TALENT to do such a thing. And me wanting to live my best Victorious life was like wow really sign me up and now I get a lot of spam mail. Anyways FYE is pretty cool.

Cool store with all your music and movie needs.

Always tend to find something unique at this store, never disappoints. Noticed they had the merchandise more spaced out to allow social distancing.

WARNING - Do not sign up for the free rewards program!I actually had a good time in the store, they have a very good selection of things I hadnt seen elsewhere, at decent prices. I also had some friendly chitchat with the employees. One of them really made my day actually, and was quite helpful and nice. I really was planning on coming back regularly.But my experience was ruined by the free rewards program. When I was almost done with paying for my purchases, I was told there was a free rewards program. Only after getting all my info (partially by saving the card I used to pay for my purchase), did they bother to tell me its got a monthly charge after a trial period. Not only that, but if you want to cancel, you end up having to call multiple places (the program itself, whichever free magazines you signed up for, etc.)Since there was a huge line behind me, I opted to cancel it later (rather than hold up the line or cause a scene). Had a heck of a time with cancelling it. Ended up having to go through my credit card company, since I could never get a hold of the magazine people and the program itself didnt seem to cancel it correctly as I was still charged despite cancelling.I doubt their corporate office is reading these, but if so, shame on you for developing such a convoluted, tricky program. And shame on you for likely roping your employees in to try to get us to sign up for the darn thing, and probably basing things like their performance scores, promotions, hours, or wages on how many they sell.

Nice store and had a lot of things that i have been looking for

Love this store! They have all fandoms covered!

This place has some rare gems sometimes. Movies. Funko pops and cool collectables.

Customer service was amazing! Their POP selection was very nice too!

Got a pair of bt wireless headphones for $2.50

Great selection of products.

Very helpful

Awesome store, wish I had one closer back in the day

Great deal on clearance CDs

The store is great! I love the stuff and I usually love the people who work there but this last time I went I almost walked out empty handed. Brittany who was the only associate working at the time was way over bearing. She didnt get the hint the first 3 times we said no we do not need any help and to drop it. There is a point to doing your job but there was a very condescending tone in her voice the entire time she talked to anyone in the store. And I know how retail works. You can help people to the fullest but people do have their limits before they just want to leave. Even at the check out she asked me one question three times in a row each time saying no and was mad that I didnt buy a magazine or whatever. She did not even let me have the time to tell her no kindly in her rant. There is customer service and there is over bearing and she needs to find out the difference. Its rude and its not helpful.

Very interesting.

Pretty good collection of used DVDs and collectibles.

FYI for FYE, signing up for their membership is not free and extremely painful to cancel the multiple subscriptions you end up with. $50 later, I am still trying to cancel.

Good sale items and friendly staff.

Nice people to

Tons of items to choose from really great environment. If youre looking for entertainment, this is definitely a place to check out.

Not much of a selection for vinyl records in-store

Kool Store.. Cds & lots of trinkets!! I dig it !! Bro!!

They have a good assortment of TV show/movie gifts. Rick and Morty, The Office, Harry Potter, and many more. Prices arent too high, but keep an eye out for sales.

There are just so many things i like here! Its hard to decide! From foreign candies to unique desk peices, retro movies and video games, toys and electronics.

I drove from Houston to go to this store in order to get Reptar bars. I have to say, I was so impressed with the customer service of this store. The employees were so great and the guy who rang me up even gave us suggestions of where to go in Austin for the day. The store was filled with so much stuff that I could have stayed for hours looking through it all. I will definitely be back soon!

Lots of cool stuff plus the prices were good. Many unique items available. Staff very attentive, friendly, and helpful.

Nice staff and the media is fairly organized into appropriate locations making it easy to find what youre looking for. For those shopping for CDs, its nice to see that the cases arent destroyed unlike at some of the other FYE locations.

Honestly love this store. One of the only reasons I visit the mall. Staff is always helpful and I always seem to find something I want before I leave.

Cool little store.. they have collectibles, DVDs, CDs, shirts.. its like a Spencers, but better. Employees were extremely cool. I will be returning

Always a fun place to stop by at the mall

Lots of stuff.. good deals. Nice place to shop

Always a great experience. Staff is very friendly and upbeat. You just feel good when you walk in. Staff is always engaged with you and makes sure you are doing ok.

I would give it more stars for the cool stuff they carry. would have like to see better deals.

The store has a lot of fun things, a military and student discount, and plenty of sales items. The unfortunate part is that a lot of items are sold elsewhere for less. They have great customer service!

Very cool stuff found here....a bit crowded but you can find a lot of item

I know I can find great gifts for the Marvel fans in my life. Great customer service too

Its a nice pop culture haven in the middle of any mall. The staff are polite but always seem distracted. Overall good experience here.

Reminds me of my teenage years! I love this place and they have amazing sales and stuff on clearance. Clean store and friendly staff.

They have so many syfy stuff and that makes me really happy, I just wish that their prices werent so high

I love it! Its one of the only ones left!

Very interesting place. Alot of good old and new movies.

Great service just didnt find what i needed

Stole my credit card information. Lied to me. Not happy!

Little bit of everything from tshirts, bags, socks, candy, figurines and more. Great place for gifts and such. All your favorite characters in one shop.

One of the last store music stores in Austin that still sell CDs and tapes cassettes plus more.

Good place to find movies for really cheap prices.

Love this store they have different things from other stores

They will scam you into signing up for things you dont want claiming you can cancel it anytime but itll be too late youll be subscribed to other services

So many different things to buy. Rick and Morty eye holes cereal, funkle puffs of so many different characters. Ryan toys review surprise eggs, various collector pez dispensers. There were a ton of things on sale like Bluetooth earbuds for 5.99 and but one get one free. T-shirts in clearance for $5. The Childs play action figure looked super scary! My son wanted everything!! Now I know where I will be doing my Christmas shopping!

Blast from the past. Better Funko collection than anything else in the mall

It is a nice place

I didnt feel very entertained

Tons of fun stuff to feed your music, TV, and movie interests.

Cool stuff. Lots of bobble heads. Selection is hit or miss.

Great store to go to collect music, movies and other pop culture relics. One day stores like this will be non existent. 😳

The service was very kind and they had great deals

Fun exciting. New experience. All in on lace.

Great selection, some products are way overpriced

Great store for pops and fan products. I still miss going into FYE back in the day and going though all the CDs. They have changed alot over the years. But you can beat finding the most random stuff in here like Dead Pool cereal lol.

Lacking a few selections. But a good place to kill time

Best place to buy the stuff that you want I bought me a take it like a champ Lucille for my negan cosplay and got a deal on it

They got good electronics for cheap.

Ive gone there for 15 years absolutely Love it

Cool merchandise and great selection of Funko pops. Some things are a little on the pricey side though

Found exactly what I was looking for, quick and hassle free

Clean store with lots to look at/purchase. The staff is friendly, professional and helpful.