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JS Powersports
823 Rockford Rd SW, Cedar Rapids, IA 52404, United States
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JS Powersports
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Sc
Review №1

My review is long overdue! I bought a pair of heated gloves last winter. There was a problem with the batteries, as soon as I let Nicolle know she took complete control of the situation. She wasted no time in getting a replacement pair in and tested them before contacting me. Awesome customer service...I shall return!

Ma
Review №2

Hi Guys want to thank your team for AMAZING customer service. I was looking for a specific life jacket. I placed the order and shortly sent an email to check if item was in stock and shipping options. Promptly Nicole reached out to me the next morning and had all the details laid out for me. I recieved my Slippery Jacket and im one happy customer. THANK YOU Nicole and JS powersports. Marcos.

Br
Review №3

The service is amazing answered all my questions! Fast shipping with competitive rates! My only stop for parts and gear! Love these guys!

Be
Review №4

These guys are awesome. Very knowledgeable!

Br
Review №5

Thank you Nate and the team at JS Powersports for getting my Krash Footrocket all set up and ready through the storm with no power. Because of Covid it took a long time to get ski, witch Nate work hard to get as soon as he could. Then days before my ski arrives they get hit with 112 MPH winds that did damage to not only shop but his house to. With no power for more then a week he still kept me up to date on ski and when it was arriving. It got there on Monday he still had no power and with just running half of his shop off generator he got my ski done and ready for me to pick up on Wednesday. Just got through my third tank of gas and love the ski so much power.ThanksJS Powersports

Sh
Review №6

The team at JS is amazing, Nathan definitely knows his products. Super fast shipping, my one stop for all my needs!

Ku
Review №7

Nathan was super helpful and friendly. We talked about issues with my krash jet ski for aboit a half hour, and he explained all the issues krash has and how to fix them. Awesome place to order parts and very fast shipping!!

ro
Review №8

Great people to deal with. Great customer service! Good prices and very very helpful!

Ne
Review №9

Very helpful and had what I needed on hand. Easy in and out to keep me going. Will definitely be returning for my snowmobile parts. Knowledgeable and friendly!

Tr
Review №10

Friendly,helpful service. Able to get me what I needed and on my way. Great local business to support.

ro
Review №11

If your looking for the best service this is by far the best place to call getting a krash ski from them and know more information in 2 days then i found out in 6 months from the last place dont mess around just call them. Thanks again for your service

La
Review №12

Purchased their LS2 Rapid Happy Dreams helmet through eBay and love it. Arrived sooner than expected and as described. Beautiful helmet and perfect fit. Their communication and customer service is great and I highly recommend. Thank you JS Powersports!!!

De
Review №13

They do not stand behind there word excuses after excuses. Also do not order online you will never receive it even when it says it’s in stock. Very rude on the phone. Would never recommend this company to anyone.

Om
Review №14

I had the exact same problem as Joseph. Icon AirTran pro and of course the only size sold out across the board was large white gloss. Nicole helped me and found me a helmet within 1 hour and was quick with the reply. Thank you so much for the excellent customer service and if I do need to buy anything motorcycle I will be searching for you guys first. Give Nicole a raise!!!! Thank you.

Au
Review №15

If I could give zero stars for the customer support I would I just called up there for advice and they wasn’t even willing to help as well as was very disrespectful I’ll never never take anything there or go there no more

Ja
Review №16

I like shopping here. They offer friendly service. They have stuff you cant get at the big stores and have knowledgable help that you cant get on the internet. This is a local place that any type of moto enthusiast in the area should support. I am thankful for them.

Ch
Review №17

Extremely helpful staff, large selection and reasonable prices.

Ad
Review №18

Great selection and awesome customer service. Looked pretty small from the outside but im glad I tried it out, goggle section is through the roof and they really know their stuff.

Sa
Review №19

Awesome place and people are so nice there and lots of helmet options! I have asked to get things fixed and they have done it greatly and in a fast time! There store is very nice and I love going to Js! Thanks for all of the help you guys are awesome!

Va
Review №20

They are the best. Friendly and helpful!

sc
Review №21

Beautiful woman (owner?) was very helpful. It took me forever to pick out a helmet. She was very patient and was quite helpful. I highly recommend this place.

Ma
Review №22

Very helpful guy there that spent a lot of time to help explain the newer items

Jo
Review №23

I was searching for days looking for a specific ICON helmet that was apparently out of stock in my size. Everywhere. Online, offline, East Coast, West Coast, it didnt matter - I couldnt find it. I found JS Powersports on Ebay and messaged asking if it was available. Nicole reached out to me immediately to inform me that they had sold their last one, but that she may be able to locate one for me. Within 24 hours she found one! When I tell you I searched high and low, I am not exaggerating. Nicole was kind enough to help me out despite her location being 1004 miles from my home. She set it up and it will be here in days. I didnt technically purchase through them on Ebay so I cant leave them a review there, but I wanted to let everyone know that if absolutely nothing else, this company (and especially Nicole) has excellent customer service and really wowed me with how much they helped me out in a seemingly hopeless situation. Thank you again!

Gu
Review №24

Awesome customer service will highly recommend anytime super helpful with everything even went out of there way to locate my product. Thank You

tr
Review №25

Over charges and does not stand behind his work. My bike is spraying oil out of the valve cover after he rebuilt the top end doesnt even have an hour on it since the work was done. Wanted to charge me more to fix his mistake.I do not recommend this place to anyoneNateFirst off I had u on recording the whole time. I was very respectful until u basically gave me the finger. I was told from the start that rebuild kit came with every gasket to rebuild the top end. Then u tell me I didnt request a new gasket so u didnt replace it.And I already got the bike fixed it was leaking because the gasket was NOT properly seated because the groove on the valve cover was full of gunk from not being cleaned up. I cleaned everything up even used the old gasket no problems since.I feel sorry for u if u think everyone is gonna be cool about dropping $1250 on a bike that wasnt fixed correctly. NOT ME! If you would have taken 5 extra minutes to look at it instead of freaking out then you would have seen that you made a simple mistake and could have saved yourself a bad review. You are very unprofessional and i promise not to waste anymore of my time and money at your shop.

sa
Review №26

They got our two jet skis up an running after setting for a couple years. They were very pleasant to deal with and kept me updated every step of the way. I wish more business treated me that way they did. I give them five stars. Thank you again, Sandra Luke.

Ph
Review №27

Way over priced even made it easy for them and they still want to charge way more than they should i seen you calling the other guy out for saying you were over priced so please ask for proof because I do have it up charging a tire over 50% just because I bought it from you is ridiculous and then trying to charge $180 for a mount and balance is insane I didn’t know any better and you took advantage of that

Ja
Review №28

Bought a icon jacket and some other gear for the bike here several times now. Staff is always helpful. good selection of gear and odds and ends for diffrent riding styles.

Je
Review №29

You guys are great!I live in Ontario Canada and they got my package to me lightning fast and well packed.At first they didnt have my order in stock, but that didnt stop them, they hunted down what I wanted and made sure I was happy.I wish all transactions could be this smooth!JS Powersports ROCKS. Thanks Nate & Nicole!Jeremy

Ja
Review №30

Fun visit with good tips and advice offered as always! Great selection of helmets and gear at the store and theyll quickly order if you need something more specific.

To
Review №31

Prompt and professional service.Dropped off my dirt bike tire for a fix at 10am. They had it repaired and ready by 1 the same day. Ill be back.

Ne
Review №32

JS Powersports is a one stop shop with very knowledgeable staff and owner’s. If they don’t have what your looking for, most of the time, they can get it for you in a few days. My only personal choice for any Powersports needs.

St
Review №33

Customer oriented and knows what they are doing. I’m happy to have such mechanically inclined tech close to home. Very happy with his work and am a new lifelong customer!

Al
Review №34

JS Powersports has been my go to for parts and information on my Polaris IQR for the past 8 years. Recently placed a big order of parts for the snowmobile and Nicole & Nate were extremely friendly and make sure I got everything in a timely matter.

Ma
Review №35

My experience with JS Powersports has been the greatest of all online shopping I have done. Their web site is very easy to navigate. I just purchase my third purchase. Thanks again guys.

d
Review №36

JS Powersports is top flight in the business of getting the most out of powered recreation. Couldnt thank Nathan and all of them enough for helping me get my sleds running like they should. They have brought an end to years of struggle. A great team.

Pe
Review №37

Ive heard and read great reviews for this company. With that said I called for simple tire replacement and instead of giving me an option for an appointment I was told that they were too busy for something that simple and that they didnt want to do it. I originally gave a 1 star review which was unfair; I appreciate their honesty at the very least.

Ma
Review №38

Great customer service and very trustworthy. I initially ordered a helmet and once I received it, I had changed my mind. The service deptartment was beyond helpful with every question and with the return process. Also, the service deptmartment helped me with finding a better deal. Now a day, you can find that kind of honesty too often. I will definitely continue to shop with them.

to
Review №39

Outstanding knowledge and great service!I thought I was a loyal customer to the big guys in town but after just a couple visits to JS Powersports I have found my new home. They showed me all the right gear to buy and why and its been working better than any over priced gear Ive had in the past. Then they fixed a tuning problem with my sled in 2 days that the dealer couldnt figure out all last season. Thanks Nathan! You deserve to be recognized for your knowledge and service.

Ma
Review №40

JS Powersports is a awesome company to do business with. All of the items that i have ordered from them arrived on time! There tech support is also top notch! Every time i have called them they where very friendly and willing to take the time to help me out.

Ba
Review №41

Absolutely excellent customer service! I wanted to purchase a discontinued helmet, which unfortunately turned out to be out of stock, but Nicole made couple of phone calls and found the helmet! I promptly received an invoice and the package will soon be on its way. Thanks!

de
Review №42

Amazing! I placed and order in California and it got here in three days. It was faster then my local mail. I got what I needed and they excepted and exchange in an easy way!

Ka
Review №43

I was very pleased with the online order I placed. It was very hassle free and fast shipping (within 4 business days). Paypal is offered for a more secure checkout which is a relief when paying online. Thank you for great customer service and Happy Holidays!

Au
Review №44

Parts for all your powersport needs and very helpfull staff!

Ky
Review №45

My name is Kyle Reid. I have placed a few orders with JS Powersports. They are amazing the only store I will order from especially when it comes to my IQR and many other things. It blew my mind that I ordered a part that is typically ordered 2 at a time and I messed up and ordered one. They caught it and reached out to me right away and asked if it was correct. we fixed my mistake within an hour of ordering vs. waiting till it showed up and realizing the mistake. They were awesome.

Ia
Review №46

I highly recommend JS Powersports to any IQR owner. I have had difficulties finding aftermarket parts for my 2014 Polaris IQR elsewhere. My orders have always been carefully packaged and delivered in a timely manner. Great service and very customer oriented. Thank You.IanTraverse City, MI

La
Review №47

Longest wait on shipping parts I have ever experienced ordered part a week ago wensday and it shipped on Tuesday of this week

Da
Review №48

Very knowledgeable, good selection, and pricing as you would expect, around MSRP. Because of their knowledge and support, I would shop there again.

ma
Review №49

Orderd mulitple parts from their website. I will continue to order from their site. Had a question about my order so i called. Got it figured out and few other questions i had about my sled. Very friendly and more than willing to help out with any questions. Highly recommended.

Da
Review №50

Awesome service! Fast shipping and friendly staff. Great Deals, will be ordering from them again! Thanks!!

Mi
Review №51

Had the chaincase I needed for my sled in a pinch, and cheaper than the dealer to boot. Another very happy customer. Highly recommend giving these guys a call before you call the dealers.Mitch PruettLebanon Maine

sk
Review №52

Highly recommend. Very friendly and knowledgeable. Ive been buying parts from them for my snowmobiles for years.

Mi
Review №53

Nice shop, good selection, they where patient with me while i tried to find a helmet

ma
Review №54

Very fast shipping and their website has some good incites on trail conversion IQRs!

Me
Review №55

Nicole was so helpful and such a joy to correspond with regarding my order!

Ed
Review №56

Totally recommened buying from JS Powersports. I bought a pair of Alpinestar boots, love them!!!! They have a great selection and fast shipping. Couldnt be any happier wih my purchase. Thanks again

Ra
Review №57

These guys are great! ive bought a bunch of stuff from them when i was building my iqr and they were very knowledgeable and willing to help every step of the way!and would recommend everyone to go there for there snowmobile and other powersports needs!

Ty
Review №58

I own a dirtbike and have been buying parts from these guys for years now. they have very fast shiping and are great in responding to me. when ever my bike is broke they get it fixed as soon as they can and i get the bike back and it runs like new. i will most definately be coming back again.

Al
Review №59

I highly recommend JS Powersports as a very reliable parts dealer, very good service, fast shipping, and easy to order parts.

St
Review №60

They sell good quality products and ship orders in A very timely manner.

Al
Review №61

Js power sports is one of the best parts suppliers/tech support I have ever found, they have pretty much everything you could want or need for snow, water, off-road, and street. I am new to the Polaris iqr and really didnt know a lot about trail converting these sleds, not only do they seem to specialize in the conversion of these iqr sleds. they have all there tech notes posted for what they did for the conversion, what gearing, what clutch springs, jetting, etc.... they list everything you would want to know and as far as questions you can email the tech support (Nathan) who is extremely helpful and very knowledgeable. Even better yet unlike most places when you call you sit on hold or if you email they take weeks to get back to you. Nathan is very good with answers and gets back to you usually within the same day if not within a couple hours. This is the only place to buy your snow/street/water/off-road supplies, I know its the only place Im going to for my iqr parts and accessories,thanks again Js power sports

Dy
Review №62

I live in Alaska and they were totally willing to find a FAST shipping method that didnt kill the wallet. They are now my go-to shop for ordering snowmachine parts.

Ky
Review №63

All of the items that i have ordered are great and are always a perfect fit.

Gi
Review №64

All parts I have ordered were correct and delivered in a very timely manner for my 07 IQR mod. I have never owned this chassis before and had to install my own motor. This ended up being a very hard task because a lot of parts were missing or broken and I received a lot of help from JSPowersports on HCS. Sadly I just put the final pieces in the sled which were new self-aligning bearings and now it is 100% good to go, but the snow is gone. I live in MN and would recommend going here for all parts or help related to IQRsGil M

hu
Review №65

Great family owned company! Super quick shipping and great service!!!

St
Review №66

Great service and a quick respons. Im from iceland and it was only around 2 weeks in shipping

Ja
Review №67

These guys always go above and beyond for me. Long time customer and customer for life.

Ja
Review №68

I talked with Nate in regards to my 2014 Polaris IQR and he was a great help in ordering the parts I needed. A+++++

ri
Review №69

Great selection, great prices, knowledgeable staff

Ch
Review №70

Ridiculously high prices… went there looking XXL Comp 7 gloves. The website stated “closeout out” and all items were higher than current year brand new prices. I will not buy from them. Crap deals and misleading information.I bought elsewhere.

Ch
Review №71

Awesome service, fast shipping, very knowledgeable. Thanks!

Za
Review №72

Very fast, easy and awesome shipping rates

Jo
Review №73

Updated review**** wouldn’t take care of me when a problem arose due to their error. Lost a customer over a carburetor jet

Co
Review №74

Great products and fast shipping

Bo
Review №75

Very helpful, and fast service!!

Information
71 Photos
75 Comments
4.5 Rating
  • Address:823 Rockford Rd SW, Cedar Rapids, IA 52404, United States
  • Site:https://jspowersports.com/
  • Phone:+1 319-364-1120
Categories
  • ATV repair shop
  • Motorsports store
  • Motorcycle parts store
  • Motorcycle repair shop
  • Outdoor sports store
  • Snowmobile dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–2PM
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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