My motor went out in my car and Bruce agreed to fix it. 2 months goes by, I call and ask whats up with my car and He told me to have someone else fix, then hung up on me... I dont know the guy and he might be dealing with a lot due to the storms. It just seemed a little unprofessional to handle a situation like this. Anyways best of luck to anyone who goes here. I dont hes bad guy, but should work on his customer service skills.

Absolutely one of the best places Ive ever been! They are so patient and kind. Take the time to explain things. And prices are beyond reasonable. Wont go anywhere else!!

I take my car and both my sons cars there too.Bruce is very honest and explains what your car needs and gives estimates.Jamie is very friendly and nice at the front desk.

Great Service, great staff, honest, handful and prices are reasonable. I went to a dealership to get a recall fixed and they said I needed brakes. I was thinking I just had them done about year ago. A friend referred me to see Bruce. I didnt need brakes. I had 80% life left on them he didnt even charge me for looking at it. Thank Bruce for being honest. Going forward I will be bringing my business to you.

Horrible service, Unprofessional, went in with a issue and paid to get it fixed had to come back in the next day with the SAME issue. No offer for discounted price on next repair or anything. Then had to nerve to be disrespectful to me after i’ve spent over $1,000 in repairs within the last couple of months with them.

Bruce is a great person and perfect for the automotive business. Hes down to earth and doesnt try to sell you something you dont need.

Both Jamie and Bruce were very friendly but, unfortunately, they were not willing to budge more than $500 off sticker price, and Bruce gave us a story about how much it would cost to fix the dents/scratches on my trade in that we know wasnt true. My fiance has been a service tech at a dealership and it doesnt cost anywhere near the amount he was telling us it would cost him. (Hey, maybe it does in Cedar Rapids since were from a smaller town, but we didnt buy it.) I specifically asked Jamie over phone/email if they made good deals before we took the hour and a half drive and she told me they did. $500 off sticker is no where near a good deal in my opinion. Im not sure if we just picked the wrong vehicle to try to make a deal on (we were told the owners wife had been driving it, which was apparent by the extremely dirty front center storage compartment) or if they dont budge on any of their vehicles prices. The comment that got me was when she said it wouldnt even be worth it for us to put $500 down, but they were only willing to take $500 off sticker. How is that worth it?They were very friendly and did try to sell us something else, but we werent interested. I left a message with my info in case they changed their mind, but my message was read and not responded to. If you dont mind paying asking price, go here and youll have a wonderful experience with their friendliness! If you want a deal, Id recommend somewhere else.

They were so patient and kind. They really went above and beyond to figure out an electrical issue with my car!! Thank you. Julie O.

Wish I could tell yall about the place but Ive been calling for days now and nothing oh well I guess

This is the BEST delearship around Cedar Rapids!!!! I have bought several cars from Bruce and he is amazing!!! His daughter Jamie is now working with him and I can give 5+ stars to them!!! I lived in Omaha,NE and even drove back to buy a car from them!!! You will love the inventory and the service!!!!! Dont miss out!!! 👍👍👍👍

I love this place. People are friendly. They do a good job. They know their stuff. And they have outstanding prices! 😃

These guys are great! Helped me with everything I needed in a timely fashion.

Recommend coming here for any services or purchases of vehicles, workers were very friendly and the deals were the best Ive seen after looking around at other dealerships! I got the perfect deal on the car I wanted!

Bruce and Jamie are amazing here great prices and auto fixes to the point and wonderful people

Friendly staff, great service and fair price. Will definitely go back.

Best Dealership Around Cedar Rapids! Good Service And Great Friendly People. Recommend Coming Here. Good Car Selection And Good Service!

Went to the dealer and they said I needed to replace heater core because it was plugged. I called coutless shops in town looking for the best price and everyone came in close with the dealer price. Then I ran across best car. I Emailed they responded fast. Told me they could flush it for aroud 110.00 he said if it doent work I wont be charged. Took the car in. It was fixed fast and it really worked. I will be going here from now on. Thank you for the great work and the great price.

Very reasonable prices, honest work. Highly recommend.

Loved the prices and the costumer service that was provided! Best place to go if your looking for a great deal to purchase a vehicle.

Very nice people. Always willing to help and save you money.

Did 4 shocks on my isuzu pickup and I was very pleased with the service and how tight and nice my suspension feels. Fair prices, great work.

Have been taking my car to them for awhile and they always got me in but this last problem I’ve had I took my car in 2 times for the same problem And it stil made noise and called a 3rd time and he said to have someone else do it and then it cost me $150 after he checked the same thing 2 other times...

Not very knowledgeable and horrible service. I had a lot of work done here and I wish I hadnt.

Excellent customer experience.

Best experience buying a car I have ever had! I love that there was no hassle or long waits!

Horrible service! I first started going here during $10 oil changes. My husband and I travel a lot so oil changes happen more frequently. It went well until I asked them to rotate my tires. I left the place and every time I turned left the car would make this knocking sound. I immediately called them and turned back around. They checked it over and said everything was fine. The sound continued so I took it back again. Bruce said maybe it was the calipers making noise from the brakes. They then inspected it again and found nothing. Once again the sound continued. I took it back again, it was later in the day. I was told the head mechanic wasnt there and that I should call sooner next time. The uncertified mechanic proceeded to inspect my car as Bruce tells him its probably just the caliper or something. I wait in the waiting area not even 5 min and he comes out and says everything is fine that they had put excellent brake pads on it, and that nothing looked out of place. He said we can pull the brakes apart but that will take some time. I said you guys didnt do the brakes, and Bruce goes running out to the garage yelling stop! stop! to the mechanic. We didnt do those brakes dont even touch them. I followed him out and said what the heck is going on! He said they couldnt have caused the noise because they didnt do the brakes. I said I know I came in here had my tires rotated and now I have this horrible sound the moment I leave but your guys couldnt have caused it? He refused to inspect the brakes without charging me, even though they advertise free inspection. Just prior to all of this I had taken our other car in for an oil change and I asked them to check out the rear brakes on this car. I had them inspected by two other places during oil changes but had found nothing but something just wasnt right. The front brakes were new. I figured what the heck I will have someone look one more time. They said I needed my rear brakes changed and gave me an est. I returned to have the rear brakes changed was told by Bruce they were fine now, but I do need a rear suspension bar and bushings instead. I agreed, they repaired the part. One week later our rear hubcap fell off from having the brakes inspected. I called Bruce he tried to deny that it was their fault because changing the rear suspension bar would not require them to remove the tire. I had to remind him multiple times they had inspected the brakes. He finally told me he would get me a new hub cap and to stop in. I told him it would be awhile because we were going to be extremely busy, and all was good. Less than 1 month later a loud clunking sound started coming from the back. I took it in to another very well known auto shop and was asked if I had recently had my rear suspension bar changed? I told him yes, he said it was missing the bushings and the bar was outside where it was uppose to be sitting. He gave me an estimate to fix it for $166.00 I agreed, but then decided to call Best Car because they had just recently replaced the part, Bruce said come on in. The auto shop said they hoped I had luck with getting help. Completely not the case! Bruce took the car in inspected it and said nope its not the part they fixed it is an old part, but we can fix it but no one in town has the parts, ha!. He tried to get me to come look at the part even though I had just been shown at the other place, and I continued to tell him that. I also mentioned when I arrived that I was the one who had requested the hub cap, and he just shrugged it off. I started to get loud with him because I was just at another auto shop I was shown the damage, and I have the receipt for the work they did. Bruce continued to deny that it was their problem. I told him I wanted my car so I could go back to the other place to have it fixed since he had wasted my time. I could have had fixed and done already . He then proceeded to yell to everyone in the shop about how this lady is trying to blame it on us when its an old part. Really!? Who does this in a professional work environment? Do not go here!

Always does good for less

Test drove a vehicle and told them we wanted it. We had to call them (three times!) still never called back so we went somewhere else. Very unprofessional and unorganized.

Had to go back 4 times about the same problem on my car. Spent 1700 bucks on my car. Its still not fixed. Not happy

Good nice people.

Clean and best prices in town

Awful customer service extreamly rude and unprofessional.

Got a great car for a great price

Amazing mechanic!

Recommended !!

Great people

👌 but 👍