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Staples
2431 Wiley Blvd SW, Cedar Rapids, IA 52404, United States
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Staples

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Da
Review №1

Like to say that the store is cleanlt and the cost of the stuff is at a fakr cost. Thanks. P.S I woud recom id it.

Ch
Review №2

Ive purchased multiple items at the Wiley location over the years and have always found staff to be helpful and knowledgeable. Even better, when I go in w an odd question they are patient with me, no matter whether Im making a purchase at the time.

Ti
Review №3

Steve, the manager, was very helpful in buying a Amazon tablet. He was very understanding when I had to return it. He was helpful and very professional thru the whole process.Kristina was informative on product.knowledge buying a printer. She knows who we are now and is a very respectful sales associate

Pa
Review №4

I am typically pleased with the service at Staples, but not today! The Copy Center employee clearly didn’t want to help paying customers. If I wanted to make my own copies I woukd have. You clearly didn’t want to provide a service. I walked out & won’t be back to use the copy center again.

Al
Review №5

$1 per page to have it scanned?? Its cheaper to have something actually printed. Pretty disappointing

Ch
Review №6

I had the worst experience I have ever had in a store at the Staples on the South West side. I wanted to buy an expensive office chair in the $350 to $400 dollar range but after two sales persons who were as helpful as they could be, I asked for the manager. I wish I had gotten his name because I am going to escalate this to corporate. I can say I am not the easiest person sometimes but it was 20 minutes till closing. The store was empty and I was told they didnt have the man power to get the chair down and put it together so I could see it. Even if they had offered to open the box so I could get an idea of what it looked like, I would have been fine with but the so called manager copped a serious attitude with me. Said he couldnt do it till the next day. I have bought numerous computers, accessories, supplies, and the list goes on. Im writing this with a computer that came from Staples. I do think this was an isolated incident with this store this time but I dont plan on going back to this store ever again to find out. It was that bad! If you have the option, I would avoid this store.

Ma
Review №7

They must have had over two dozen chairs to sit in. Lots of selection.

Je
Review №8

Great customer service. I order onine and pick up a the store.

Ky
Review №9

The store manager, TJ, is fantastic! I was going to Staples to get more ink for my printer-- TJ greeted me at the doors as I walked in and led me right to the ink and made sure I had the correct ink for my printer. He even got me signed up for their rewards program to save on future ink while another employee showed me exactly where to find binders- the whole trip was fast, efficient and so friendly- looking forward to going back to Staples with all my other printing and office needs.Thank you TJ & Staples Team!Kylie

Ja
Review №10

Thanks to Bonnie and Kelsey at the Print Services desk!!! They were able to print me some new business cards last minute and save the day for the meeting in the morning! Stellar service and extremely professional!

Vi
Review №11

The selection of business & office supplies is appreciated. There are times I need more than what general department stores offer.

Ad
Review №12

I did not get the name of the person who waited on me. His service was excellent. They did not have in store what they have online. He substituted an equivalent to what I was looking for and served my needs. Very happy!

Sh
Review №13

They didnt have red refills for my specific pen. However they were quick to lookup alternatives.Only draw back was not being able to find me in system for the Rewards program. Had to give name, email, and number, just to find me. Ive had a Rewards account for over 5 Years. Not sure whats happening there.

To
Review №14

We were able to find what I needed and got my copies made and the young man who helped us was very helpful

He
Review №15

I was told that I would get tech support from the Square trade protection plan and given an 800 number for the support-when I called it I was then charged another $100 on top of the $23 I paid for the protection plan in the hope that it came with tech support. No idea if the person who gave me this information was misinformed, but I was disappointed as the part that I bought was probably defective.I had to dispute the charges with my bank as I got nowhere with Staples

Ju
Review №16

Great service with very knowledgeable staff. Always have a large selection. Tim at checkout was so helpful.

Ze
Review №17

Large selection and friendly, knowledgeable staff. Very satisfied every time Ive visited.

Ni
Review №18

Service was fantastic. Manager and an assistant helped me out and were extremely knowledgable.

Je
Review №19

I have been struggling for weeks to take care of a HP Printer issue. I narrowed down the issue to a nearly brand new, yet faulty printer cartridge. I took the cartridge in and explained what happened and Dan exchanged my cartridge. My problem was fixed in just minutes!! Thank you for your great customer service!

Sh
Review №20

Felt like every employee in the store stopped to ask of we were finding everything ok in a very short time... however it was nice when we were ready to buy we didnt have to hunt someone down to help.

Me
Review №21

Everyone is very friendly and helpful! I love to go in and browse around.

Me
Review №22

Amazing customer service. Every time, every employee. Prices are good too!

Pa
Review №23

Great IT people to take your computer to get it worked on. I get mine back the next day!!

C
Review №24

Manager was helpful in dealing with a warranty situation. She made the necessary contact with the warranty company and a solution to the problem is in process.

DE
Review №25

Good

Da
Review №26

A broad assortment of product with knowledgeable help and assistance.

T
Review №27

Easy in and out for whatever you need.

Ro
Review №28

Great store. Thanks for the help. They took responsibility for a mistake I made and re-printed business cards for free.

Gl
Review №29

Had great service finding the stuff I needed thank very much for your help Jill

Ni
Review №30

Talked to an associate about computers. He seemed very knowledgeable and NOT PUSHY!

BI
Review №31

Very good. Great help.

An
Review №32

The staff was very kind and helpful.

Ra
Review №33

Jumbo paperclips purchased. Not a big deal.

St
Review №34

Helpful staff...typical office store.

Th
Review №35

Quick service. Friendly staff. Clean store.

Ch
Review №36

Should be closed. The staff doesnt want to be there and is clueless.

Da
Review №37

Great customer service. I will be back!

Bo
Review №38

Did not go there went to Barbershop next door

Sc
Review №39

A bit overpriced on some stuff, but love the one dollar rack

Ph
Review №40

They boxed up a dropped printer, taped it up and sold it as new.When I opened the box, gears and frame pieces fell out. When I turned it on, it said “Printer error, consult manual “.Ill never buy at Staples again. Worthless...

Fr
Review №41

Had an online order pick-up. Part of it seemed to be in lock-up. The only person who said he could get in there was dealing with a misdelivered order. Turns out the item was where it should have been all along. What should have been a three minute process took a half hour.

mi
Review №42

Selection and helpfulness left something to be desired

Pe
Review №43

This is our favorite place for office supplies and ink for our computer.

me
Review №44

Good help, clean store lots of options

Br
Review №45

Employees where very helpful!

Ja
Review №46

Long wait times. Print department understaffed. Ignoring customers.

Le
Review №47

Always a friendly and shopping experience

Mi
Review №48

High prices and poor customer service.Stood at register for quite a while till a manager walked by and figured out that no one was manning any register.

Fi
Review №49

Customer service is exemplary!

K
Review №50

Very friendly staff!

Co
Review №51

It was ok

Ja
Review №52

Got what I needed.

Ge
Review №53

Good

Information
30 Photos
53 Comments
4.1 Rating
  • Address:2431 Wiley Blvd SW, Cedar Rapids, IA 52404, United States
  • Site:https://stores.staples.com/ia/cedar-rapids/2431-wiley-blvd?cmpid=st_ll_goo&cid=LS:RETAIL:G
  • Phone:+1 319-396-6400
Categories
  • Computer store
  • Office supply store
  • Electronics store
  • Office equipment supplier
  • Office furniture store
  • Paper distributor
  • Print shop
  • School supply store
Working hours
  • Monday:8AM–8PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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