Went in and got an affordable phone, they helped me create my google and got me all set up
People very nice but i steel cant get service at night tells me only emergency calls. Lots of dropped calls through the day an cant send texts even when im close to boost store ill b moving on this month im tiered of paying 4 something i cant hardly use
Brian is a dummy . needs to pay more attention to what hes doing when setting things up . not to mention rude because he wont admit he messed up somewhere. Cant wait to switch companies.
Went in to Centralia and Brian and Jessica helped me get into a phone and helped get my information over
Great award winning staff. Very knowledgeable. Very helpful. And never any upselling going on. Fair prices and great deals
Went in and the fellow behind the counter helped me get my number transferred to Boost Mobile and helped me get my phone set up.
Cheap service, cheap customer service. I tried to return a phone after issues on the 7th day, because I have a life and couldnt get there any sooner. They said try this, issues persisted so I drove, ya know 45 minutes back to the store for the second time but I was out of time on the return, and they wouldnt do anything about it. Really disappointed. One rep was pretty rude, talking over me and being Mr know it all. Otherwise the other reps were quite receptive and well mannered.
Boot Mobile has been a great help with my phone. And Joe has been kind also understanding with need the help when i couldnt get my information that thought i lost.
I really like the service, workers there were very hopeful and provide us great service
Went in they got me setup on payments with a new phone. Jose helped me log into facebook as well. Awesome. Come see them
I have tried many cell phone stores in the past ten years, but none of them hold a candle to wireless ect. Each time i have gone here the staff are so helpful and courteous that it becomes hard to want to leave. Travis and all of his staff are very knowledgeable and have no problem teaching you all you need to know about your phone. A plus to these guys!
Went in and Brian and Jose were excellent! Awesome customer service.
Out of the 4 states Ive been in Boost Mobile stores, this has to be one of the least knowledgeable staff Ive encountered. Also, I needed a temporary phone for my son and they refused to sell me a phone at any price point without activating it. Out of the 9 different phones weve used on our plan, not once did I have to activate it at the store. I activated all of them online at home. This location wont stay around for long without understanding the principles of retail sales.
The staff at centralia is amazing! So nice and courteous!
Thanks to Brian, not only saved money but better customer service here than Verizon
Brian Smith was friendly, knowledgable and provided excellent service. Would recommend his services to anyone. We also witnessed Mr. Smith single handedly turn a hot tempered, unhappy customer into a pleasing, satisfied, cool cucumber. Considering this Pandemic, we tip our hats to you sir, Way to go! Keep up the great work!
The staff was amazing, I highly recommend coming and seeing Brian or anyone else. They saved me a ton of money!
Great experience customer services was great recommend to anyone
Went in and Brian was awesome, highly recommend the staff at centralia
Chris was the best....!!!! Totalllly a award winning employee...needs a promotion. Defently supervised material if hes not the boss already.
They lie about the free phones with a port me and a friend went to change to boost since we moved here I have Verizon he has straight talk they told us both we cant port are numbers we would have to buy new phones full price! Well cricket said they could do it! So the promotion is a scam
Went in and Brian and Jose saved me a lot og money!!!! Their customer service was excellent!!
EXTENED COVERAGE!!! Seriously!!! Covers the unexpected areas you doubt it would cover!!!Ive been with boost since 2011, started in California, I switched to a couple different carriers but always came back to boost!Today I went and spoke with Brian and this man saved me money and kept me a boost customer!!! The extended coverage works MARVELOUS!!!! I live out in the country (by the hospital) where the signal just died as soon as you passed the hospital,but not no more!!! The extended coverage is well worth the money, service coverage hasn’t failed me once,since extending my coverage!
Bad customer service, network is trash do not recommend to anyone!
Went in to Centralia! Brian helped me update my phone! Excellent customer service!
I walked in there just wanting quotes and walking out a very happy customer with new phones and accessories. Brian and Annissa are amazing employees and helpful us and gave us helpful information. Thank you!
It was awesome the girl who helped me was amazing. She was very professional and knows her stuff. Awesome service!!!!!
Very professional service, while still being entertained. They catered to my own personal preferences and were spot on to my needs... near closing time and we went from 3 staff members to 1 and Jayson was able to multitask like a pro and set up my service, take payments and set up another new service. Having experience in both retail and food service I was super impressed by the professionalism and multitasking skills... this retail sales person is definitely in need of being recognized for his skills rarely seen in todays society and I hope to see him again in a management position... good job to the centralia team in bringing back strong customer service!
They were extremely helpful, Brian was amazing
My experience coming into boost at the centralia location was more than i expected in all the best ways. Brian was more than welcoming and made me feel like i walked away with the best deal in the nation. Exceptional customer service, a guaranteetee youll walk away with no disappointments. Thank yo7
Went to Boost mobile in Centralia yesterday, me my daughter and cousin a walked in at 6:30pm they close at 7 we didn’t leave until 8:45 Brian and jazmyn were absolutely the best customer service providers I have ever dealt with! They were fun and excited to help us and went way ABOVE AND BEYOND! We all walked out with new phones and so many accessories at a great price. They hooked us up with some awesome deals!!! Thank you guys for being awesome!
If you’re planning to buy a phone here be sure to buy the case and temper glass somewhere else first before getting a phone here for example an iphone 8 7 6 case/temper glass you can get them at dollar store! While here you have to pay 35$ which works same way trust me. As for the signal of the service boost mobile doesn’t work well inside a warehouse or casino unlike tracfone.
Quick and easy. Good store.
Aubrey helped us anf was very thoughtful
Just love boost mobile they always treat me right and get me the best deal and I have service almost everywhere😀
Great deals on phones. These guys are amazing. Just switched to boost today
Travis was super helpful and got my family everything we needed at the price we could afford.
Went in tonight, Brian took great care of me. Got a new phone on payments and a great deal on accessories!! Also free anti virus software for my phone!
Travis and travis are so awesome. Boost has been the best phone company we have ever had. Love the centralia location. They are nice and friendly.
Brian was very helpful and made switching well worth it! Love our phones and accessories!
Brian jumped right in and helped me and made my experience enjoyable. Love his energy.
Super friendly and helpful! Would recommend to anyone! Thanks!!!!!!👍👌👍👌
Dude was rude Horrible customer service
Very accommodating. Great prices.
Not very friendly people work there
Jazmyn and Brian did an amazing job for us today! Fast service and great customer service!
More friendly and better price.
I love Ashlynn and Travis. They are extremely knowledgeable and friendly. Ive never once had a problem there. Super glad to do business with them!! Keep up the good work!!!! Ash is my fave and she is pretty much ALWAYS there...
So awesome! Jazmyn helped us every step of the way
Nice people, but called and spoke to repair guy and he said come in, 45 mins later I show up and hes left work early. We tried this Thursday, Friday, and Sat with same results. Called again today (Sunday) and hes off until weds. I now how to dive to Olympia to have my phone repaired. Its actually cheaper in Olympia, but I try my best to support local business. Kind of hard when they dont want the work.
Went in and Brian gave me a reasonable quote, just didnt have the money. He helped me get financed and out the door for less than $50!
Brian is the bomb hes always been so helpful and awesome you have a great employee boost thank you
In spite of me doing 2 seperate things and them having other customers come in both Jessica and Brian were friendly and helpful. They helped me find a good deal I left happy
Aubrey helped me set up an brand new phone what an awesome guy! he has some killer deals and i am glad to be able to have got some thanks again man!!!
Very knowledgeable and helpful.
Went in, Brian and Jazmyn were amazing!!!! Set me up with the Moto g7 and set it up for me!
Buss is awesome too thumbs up great customer service
Great deals and the staff knows there stuff.
Went in and Brian helped log into some stuff on my phone! Always a pleasure in the store.
Great place to get cell service. Staff is very knowledgeable and friendly. Id recommend going in and talking to Brian about any questions. He works at the Chehalis or Centralia store.
Brian is amazing always helpful and knowledgeable. Absolutely love him
I switched to boost Mobile in Centralia roughly 7-8yrs ago and have never switched to any other carrier since. Ive always had kind and curtious support from store staff when needed. They sell great products and offer affordable services. I personally recommend Boost Mobile Centralia WA.
Awesome service! Awesome deals! Brian is always awesome!
Not what it once was, thats for sure. I remember boost 10 years ago that was a company new to cell phone service and striving to beat large coverage companies shotty customer service and it also was awesome to have a company that always answered the phone (800 number) as a live rep and easy menu and activation. Now days the recycling of numbers and only 3 month limbo stage, youll be sure to get wrong number callers and text ads from random companies. You are advised not to return the phone and arent able to change the number. Not something I want in a carrier.
What a wonderful crew they have at the boost mobile, i appreciate Aubrey and Brian for helping me out with my phone thier store was clean and they greeted me with a warm welcome! Thanks alot guys!! You rock! 🎸
Awesome guys! Did a quick repair job and didnt even charge me for it! Thanks for saving me $$!!
Travis and Brian are awesome!! Very helpful!! Thanks guys!!
Brian got me set up quickly. Great service!
I wouldnt even give them 1star! Ive been trying to get the S8 for over a week now and they keep stringing me along! Brian I will agree was great and very helpful and help with all I needed but theres a big guy named Travis however whom keeps giving me the run around and tells me I need this and that witch doesnt happen to be the case! Lastnight he was supposed to be bringing me one from another store that would be avail for pickup today!! This one was previously active so now theyre telling me Im going to have to wait another day or go get it myself!!
Centralia Boost Mobile is awesome. Brian was awesome and helped me quickly and took care of my problems!
Hi I love the caseAnd your customer service.
Brian and John helped me set up my nee phone and we had an awesome conversation while we did it!!!!
I have been with us for almost 3 years. I would recommend them with everybody. The service is great, the prices are reasonable for the plans they have.
The store was clean good music and an awesome staff aubrey and Brian got my phone cleaned up and they were awesome!
Amazing service, thank you for all your service! Great place to get great deals!
Always a pleasure . Thanks Travis and friends. Julie
Ive always enjoyed doing business with this location. Friendly and always willing to go the extra mile.
Aubrey and Brian helped get my phone working better than ever thanks for the help!!
Helped me get a good phone
Aubrey brian and chris helped me set up my brand new phone they are awesome!!! Im so happy i go through boost mobile you should come down and learn about it!!!
They always are happy to help you.
Went in and got an x charge with my girlfriend brian and the staff working were awesome! Knowledable and courteous.
Went in on a sunday and Brian was awesome! This crew is fantastic!
Rude from the store employees. They insisted nothing was wrong with my phone never going back. Their Customer Service tagged my account to get a replacement phone and they would not give me one total nd at the Centralia store. On High Street. NEVER WILL I USE THEIR SERVICES AGAIN. I had gotten a Samsung J7 Refine. Read all the reviews I could on the phone liked what I read. Really wanted to get the phone. So I did. On November 23. Black Friday. From the minute I left the Wi-Fi services from boost mobile. The issues started and did not stop until I left boost and went to a different carrier. I was finally able to get a hold of SAMSUNG themselves. They looked remotely and said we will send you a replacement loaner while we fix your phone. Come to find out 3 connection sodder points were not soddered. So getting treated like the issues were in my head and not trusting the CUSTOMER. DONT GO TO THE CENTRALIA WASHINGTON LOCATION GO TO CHEHALIS OR OLYMPIA.THANK YOU SAMSUNG FOR CARRING ABOUT YOUR CLIENTS .SHAME ON YOU BOOST FOR HAVING BAD SALES REPS WHO TREAT YOUR CUSTOMERS POORLY.
Travis and Sonni are great owners and are so very up to date with todays cellular technical needs. Great job guys
Very helpful, informative and reasonably priced on accessories.
Brian and Aubrey went out of their way to get my port go through and got me some great deald on accessories!!!!
Very professional and helpful staff.The young ladies went out of their way to help me.Kudos to them!!!!
Boost Mobile in Centralia rocks it the Owner Travis is awesome and his business has florished since my first visit in 2007
Not good at fixing my phone. But they are really good.
Came in and got the x chargr. Brian went abive and betond to help me with my gmail. Highly recommend
Really awesome employees
Brian and the staff at Centralia Boost Mobile was outstanding! I do all my business through them.
Terrible service and terrible customer support. Guy in there was nice tho.
These guys are great!! Re set my phone after it did an update I didnt want 😀
The owner/operator Travis, Has always been up to date and resourceful.
Very great customer service ❤
Brian, aubrey and chris were awesome! Took the time and helped me set up my phone!!!
I used to think they had good deals until i went a week ago and bought 2 new phones. I got a LG stylo3 and a moto for $371!!! The stylo is $129 on boost website but a lot more there. We were elligible for upgrade which brought it down to $149 and the moto was $79 with upgrade. They charged me $50 for activation and i can activate them myself!! Never going back! EVER!!
Always a friendly greeting at the front door and excellent customer service