Friendly service. Great selection of shoes, but not sizes. The shoe prices are same as anywhere else, and some shoes were more expensive.
All of the younger employees are a brilliant bunch of people... So helpful! However the older blonde lady with the glasses needs to learn a thing or two from the younger generation about customer service. Its amazing to me how condescending she is every time I come In. she cramps my vibe when I am trying to get my freak on yo like come on lady go work at the DOL with that rude tood boo.π I wont spend my money when shes there ever again. Bad vibes. π
Had quite a selection. Prices for sketchers were the same as the store in the other building that I had just left, and the ones I bought were on sale. When I got ready to checkout, the line was long and there was 1 cashier. Oddly, when i walked in, there were 2... would not shop here again.
No great deals here, but cheaper than Sketchers store for the same shoes.
Great selection. Great prices. Customer service awesome.
Got my first pair of Vans there. Employees were really cool and helpful. Nice experience π
Good shoe selection, to many China made items, need better manufacturing sources.
Not a good place to shop for Nike shoes. I refunded these shoes and then they give my a card with $80. I got other shoes instead and when I purchased I didnβt have enough so I removed 1 thing and I waited 10 mins just for them to say I have no money on the card. Waste of my time smh
Went to get some nice shoes for a date night. When I got home and tried to put on my new shoes I couldnt because the insole was glued crooked. I took them back and all they did was give me a refund. Ruined my day and I had to waste $7 in gas for no reason.
Have shopped many times, no issues, normally our go to place for shoes (5 stars). Bought shoes for the kids less than a week ago; went in today to do two exchanges, one was wrong style, one was damaged. A couple days ago I talked to someone at the store about policy since I didnt have my receipt. I was told that was no problem, to come in since everything was saved on my app. The gal Debbie that was working was rude (not the same person I had talked to before). She was talking down to me, almost making me feel like I was trying to steal shoes from the store. Even told me she would do it, but to not expect it again. I always thought one of the points of the app was to keep track of your purchases. Finally got the transactions completed and was happy to leave.
I really miss this store at the 3 Rivers Mall in Kelso Washington. Im not sure why they closed it cuz we dont have very many shoe stores to begin with! I Appreciate nevermind the vast selection of dressy shoes and summer shoes and whatever comes out throughout the year. Good prices and large selection.The atmosphere was ok.
Not a great selection of sandles, even for September. A million styles of slides though.
Great customer service, very helpful, nice selection
Not sure why this is considered and outlet store. Slim to none for low priced items
Super selection. BOGO. Got my first pair of DCs for only $35
I bought sandels here 5 years ago and they finally fell apart. Just picking up a new pair!
Decent deal...very young inexperienced clerk
Love this place so much to choose from
This is the Famous Footwear store where the Assistant Manager came to my rescue with the box reacher, and grabbed the box of shoes I needed from way above.
Great selection staff was helpful.
Im just not a fan of this store Im not into shoes I get either steel toe boots for work and romeos for fishing and other stuff.
Nice shoes. To expensive for me as fast as I wear out work shoes.
Found some shoes I needed for my trip to Seattle.
I enjoyed my visit.....The associate was greatly attentive to what I was looking for.
They always have great styles & great sales. The sales people are helpful and nice, and things are pretty clean and organized too.
Great place
Great Shoes
Well stocked, busy
Great selection
Got my Doc Martens a few months back and they are Great! Great staff! Great price!
Busy but nice prices
Shoes are nice. Reward Program leaves a lot to be desired. Same with telephone customer service. Had almost enough points for a free pair of shoes just over a year ago. Made the purchase, pumped up the points. Went in today, looking forward to a free pair of shoes. Nope. Points drop off on a rolling 12 month basis. Zero points! Called customer service. Too bad, so sad. Starting over. What a sham. Oh, and while we are at it, please combine the two accounts tied to my phone number. Nope, cant do that. Just let one go inactive. Excuse me, you just said they are both inactive. Round and round we went. Stayed on the phone to leave feedback. Answered the first question with a 1 and was disconnected. Guess the system didnt like my answer. Well still shop there, but we wont count on earning points.
Serious lack in variety of sizing for kids.
Always find the perfect shoes for everyone in the family. I always have great coupons or codes & end up with amazing prices. Most of the time I get the best brands for much cheaper than Payless or Fred Meyers or Target.
Excellent selection. Good sales. Lets you use coupons on top of sale prices! Will ship to you free if your size is out of stock!
Great place to find shoes. If they dont have it, they can order it and ship it to you free. No joke. Join the free rewards too, coupons all the time.
Went in and within minutes was helped and out the door with some nice sporting sketchers. Highly recommended. And hey they even registered Kahunas Mobile Entertainment!
This place has very helpful workers. I overheard one worker being helpful and knowledgeable. They often have sales. However, the sales may not always be that great of deals for being on outlet row.
Amanda was the friendliest and nicest person working there. She went out of her way to make us feel welcome and was helpful and knowledgeable. Shes a gem!
They had BOGO at half price. That was nice. It was hard to find shoes in the kid sizes I needed.
Very friendly and helpful
Expensive.. bath slippers. 42 bucks. I was like hell no
Prices can be good. Sometimes they have just what i want. Helpful staff.
Great sales person. Did not my grand daughters shoe size so the sale person shopping to me free. Good experience with famous footwear.
Cool shoes! Great selection of all the good brands
I love shopping here. Friendly, helpful staff and a great selection. I always find what im looking for.
Better prices and selection than you would think very helpful service
Theyre one of the few places that carry DCs has pretty good prices!
Good employees nice choices I will definatly return
They were the only ones who had the shoes/boots that fit me as I have a problem with finding shoes or boots to fit my extra wide high arch and high instep foot and they were stylish too. Staff was very freindly and helpful.
The sales girl Sam was very helpful. Made it a delightful evening.
I got a pair of slides their for $30. It was pretty nice.
Pretty good selection & they always have some kind of sale going
Finally it was opened I came a couple of times before and it was closed π
Friendly staff nice clean store are enjoying our purchases.
Expected way better deals
It has great deals and a good selection of shoes.
Good selection, lots of places to sit down to try on shoes.
I got a great deal my Columbia white and BLK tennis shoes that were 34. Were on sale for 22. But when we arrived sale lady ssud everything on ssle WSS now 10. For rest of day. Bought 2 PRS dsughter got 2 PRS. Awesome deal
Nice store, good inventory, good customer service.
Mismarked prices on clearance shoes and after shown that the box had the price they still only had it was mismarked as an excuse, all of the exact same shoe had the same price...big mistake. Employees lingered and had 0 personality, only repeating like robots has anyone told you what our special is going on today? Its... repeated by the same employee 3 times within 10 min to us specifically. Plenty of other shoe stores in the area.
Great customer service, great prices.
Great selection and awesome prices on shoes..Service is great!
I love this place great prices and friendly workers the manager is great
Good prices on name brands.
Like to check out their sell rack great prices on ok shoes I buy my winter boots summer shoes or just something to match an outfit lots of selection
Large selection of shoes but the employees have a bad habit of lingering and making you feel pressured. Overall atmosphere is unpleasant to shop with friends and family.
Greeted coming in and out store and wasnt promo bombed which is so nice. Prices are a bit steep.
I always am able to find the shoes, or they will order them for you. Hard to find parking as always a busy place.
Busy, good selection, friendly and helpful staff.
Buy all my shoes there great deals
Clean store..clearance is still regular priced, minus a few bucks. Not worth the trip unless youre already in the area. Pushy sales lady
Great customer service and friendly management!
They have a very good selection
Not many slippers for children.
Great deal love the shoes,sketches sandals
Good service, clean store.
Great new Spring fashions.
Way overpriced!
Great shoes at a great price
Could not find any good work shoes all too hard and to flat oil and slip restaurant and to expensive
I love this shoe store
Nice selection
Attentive customer service.
Spend way to much time and money here.
No good deals today
Love the dealsssπΈ
Good customer service
Not great prices for an outlet store, even clearance shoes were $30+.
Good selection
Awesome helpful people
Not much help and had to wait to be checked out
It was awesome!
Friendly people