Friendly service, clean, comfortable van. Very accommodating with our time frame. Would definitely use their service again.

The people there are the most unuseful group i have delt with. If you want a better option go the distance and drive to Shippensburg

I cannot give the Chambersburg U-Haul enough respect and acclaim for how they saved my butt this week. FedEx misplaced my hitch, so the U-Haul crew found another one for me in York. Turns out, I had ordered the wrong one, so they drove to the York location TWICE just to get the correct hitch for me.Cheers to Eugene and Doug for keeping my moving timeline on track. You folks are amazing. Thank you. Thank you. Thank you!

If you have to deal with renting a truck or trailer... Go to this place! Save the time and hassle... Just go to this place! Top Notch Management and employees!

We reserved a uhaul here and when we came to pick it up, we asked if we could pay a portion of cash and the rest on the card. They said yes, so we went to the atm to get cash. When we returned we were told no, we need to put it all on the card. I asked to speak to the manager and he said he was the manager. I got so upset when we left to redeposit our money, I pulled my phone to call anither uhaul place and I fell on the pavement and skinned my knee. We spent an hour with what should have been 10 minutes.They also asked us to pick it up a day early because of a big snowstorm coming, then told my husband we had to return it a day early. When I called customer service they said that we were misinformed. This manager doesnt have a clue about his job. His mask was also super dirty, although he seemed paranoid about the virus, very contradictive.

Other than the truck not being sweeped completely before we picked up the truck everything went fine. I was concerned we might get charged for extras since u-haul is notorious for that but had no issues, customer service was freindly and quick!

One person working on a Saturday. My reservation was 30 minutes late and 20 of that was watching the only person there sitting on hold. Wildly understaffed and unprofessional.

Ive been to many uhauls and this is by far the best. Friendly, professional, honest. Just a pleasant experience dog friendly too. Had a hitch installed and it was done properly . Ill be back for a trailer soon. Ive also rented a pick up truck her. A+++++

We use this U-Haul location to refill our propane tank for our grill. Its so much cheaper than a tank exchange. Bring your tank here and they fill it and only charge you for the amount filled. So, if your tank isnt completely empty, it doesnt matter too much because youre not paying for a full tank of propane. So much more economical, especially for us when we go through multiple tanks a year we grill out so much.We also used this U-haul when we moved. Once in 2011 when we moved here from Florida and used U-Boxes. They were shipped to this location, and once arrived, they contacted me for delivery. They kept me up to date and worked with me for delivery and pick up of the empty boxes. Very courteous and good service.The other time we used a small truck to move locally. The truck was in good condition and gave us just what we needed.

The products are clean and taken good care of. The service is extremely slow at the counter. I’ve been here 4-5 times and each time has been 30 minutes or more. Allow your self extra time if you have someplace to be

Super helpful guy was there when I stopped in to buy a smaller ball for my hitch. He took off my old ball and put on the new one. Really nice of him!

Great customer service, fast and friendly. Definitely the place to rent from!! 😊

My husband rented a car trailer, called back and asked if he needed anything to tie the vehicle down with. He was told it comes with everything he needs to tie the vehicle down. When he got there, he needed a 2 ball, and a flat plug adapter that he didnt have with him. But of course, they sell them. (NOT RENT) He feels they should tell you UP FRONT what you need to tow that trailer. Ask more questions before you go to pick up things you need to rent. The owner/operator of the store WAS very friendly and helpful.

I like this U-Haul location, it is a fairly large one and always seems to have the equipment and moving supplies that you need, boxes, furniture pads, dollies, etc. I especially like the General Manager here, Gene, he will accomplish whatever it is that you need.

Horrible customer service, VERY slow.

The owner of this uhaul is such a kind gentleman, and he has excellent customer service. We got an extra day to use the uhaul for free just because of the kindness of this man. The uhaul was great. It only had 3,000 miles on it. Highly recommend

Great workers. Fast service

Always use these guys when I need to move stuff. Good service Everytime.

The service is really good and they are always willing to help. The very rarely force up sell on you.

Have to wait for people to get off their asses before you get help. No speedy service

Great service, loved to help customers.

Taking advantage of kids, getting as much money out of a 20 year kid moving to Baltimore. What a scam you two played.

Dropped off my rental trailer. Fast and efficient service.

Love u haul as a whole company!!

Good service, easily accessible

Dont answer their phone

VERY POOR CUSTOMER SERVICE!!!!

Very helpful

Very accommodating

Great place