The service department was very friendly and did a great job when I took my car in for a oil change and tire rotation.

I bought a 2019 Charger, a year later upgraded to a 2021 ScatPack that I TRIED to get from them, but the sales staff is horrible. So basically the dealer I got the new car from had to mail me the second key, mind you I’ve gotten ALL my service done HERE bought my previous charger from HERE and now they’re trying to charge me $75 to program the new key. Unbelievable, will definitely be taking my business elsewhere. Great way to lose a loyal customer!

This by far was the easiest, most stress free, and pleasant experience I have ever had purchasing a car. Devin T was our salesperson and he was amazing. He listened to what we needed and made it happen. The finance manager was a blessing as well. There was absolutely no beating around the bush nor trying to put us in a vehicle we did not want. I cannot praise them enough and they will have our future business.

Bought a charger from here a few months ago . My step daughter decided she rather have a truck. Took the Charger to another dealer to trade it in and they informed us the charger had 2 accidents on it prior to our purchase. Champaign Chrysler never disclosed this, had we known it had accidents on it, we would never have bought it. Not acceptable to not fully disclose.

Aaron was a big blessing in helping me get my car. He jumped through hoops and extended quality customer service. I recommend this dealership to anyone looking to buy a new car. Ask for Aaron!

“SATISFIED CUSTOMER”!!!!!! I traded my 2016 Jeep Cherokee for a brand new 2021 Jeep Grand Cherokee yesterday. I’m very pleased to say these guys know how to take care of their customers. To all you the guys that were involved, BIG THANK YOU!!!! I recommend to anyone who needs or wants to do a trade in or buy a new vehicle, needs to come here. You will leave here very satisfied......Five star......MOST DEFINATELY!!!!

I purchased my vehicle from this dealership over one year ago. The professional and friendly staff went above and beyond to provided a pleasant buying experience for me! I drove away in a quality vehicle with extremely low mileage and I am still a very satisfied customer today!! Thank you Aaron Hendershot and your entire staff! I am very pleased with my Mercedes-Benz ML 350!!!

Devin was a big help. I knew the car I wanted to purchase and he made it very easy for me. I even ran into him AFTER I purchased my car at the gas station, and he filled my tank up. Excellent customer service.

Stopped in the dealership today. Great people. Friendly staff and must I mention the bathrooms are so clean and pretty ❤️ Also they have some great cars on the lot.

Excellent service!!! Quick and stress free. Got me in the exact vehicle I wanted. Aaron and Bryan were very friendly and helpful. Highly recommend!!

I ordered a 2021 Jeep Wrangler Sport from Hendershot. Amazingly knowledgeable staff and willing to take the time to make sure your experience is superlative. hanks Preston.

Love it! Great people! Smoknbeaver.com #smoknbeaver approved!!

My husband and I were shopping around for a Jeep at Hendershot Chrysler and had a great experience working with Devin Thompson. The customer service that he displayed is hard to find these days. Thanks for the professional, courteous, accommodating, and knowledgeable service.

Hendershot was my 5th car dealership that I had dealt with in the past week. Car shopping is time consuming and not fun. After dealing with pushy and rude car salesman from the Danville/Tilton area, it was like heaven when I entered Hendershot! The sales department is outstanding, genuine, friendly and think of you as a person and not just a sale. I dealt with Bryan Hendershot and Ryan Foley. I got a great deal on a nice car. The entire process was a breeze. I am so thankful for wonderful genuine people that care about you as a person. They have my business forever! I will refer all my friends and family. They deserve 10 stars! Best car dealership I have ever been to, with the best service in my life!! ♥♥

Thanks to Devin, for My Mazda CX9! I Love It!! I had searched everywhere for a SUV, and Devin gave me everything I was looking for in One😀 Im very picky, and he remained calm with me, and found my New SUV, shes Beautiful!!!!

Attention customers!!! Beware of these hoax dealership, few weeks back my Chrysler Sebring convertible (75k driven) stopped working. Overall condition of my car was excellent, with the ray of hope I towed it to these very well-known car dealership in town, they checked my car and charged me 130 dollars / hour, but couldn’t reached to any conclusion and told that my car engine timing belt has been broken, and probably because of zero tolerance engine, it might have affected the car engine badly, and suggested to replace the engine which would costed more than 9000 dollars. After spending 700 dollars just on diagnostics, these people could only reach to one conclusion “replace engine”.Devastated by this, I had to sell my call at junkyard price and was purchased by a mechanic, after few hours I got a call from that mechanic, that he drove 60 miles with my Chrysler Sebring, and he told me that he just replaced front exhaust can which cost him 22 dollars in parts and one hour of labor.I lost my car as I relied on these car mechanics hoaxes, who claim to be the best dealers in the city, but seriously doesn’t know anything about car fixing OR did they do this intentionally?Moral of the story: Never rely on such big car mechanics/dealers, who are in this business just to loot you !!!I did not just lost my car, but lost my trust on these people!!!

My wife and I recently purchased a 2020 wrangler sport here at Hendershot and thanks to Devin Thompson our trading/buying experience couldnt have been better. 10/10 would recommend calling Devin Thompson for all of your future vehicle purchases!

This place is awesome! Staff was very friendly & they have good selection of inventory. I was very satisfied with my visit!

It was my first time buying, I had no idea what to expect. O was nervous, and Eric Webb helped me fine a car that I not only really like. It fits my entire family as well which was hard. But awesome at the same time, he anwsed everything I asked. And even anwsered some I didnt ask. He covered all bases and did an amazing job.

Very easy, no pressure whatsoever process. Our salesman Ryan was very easy to work with. Very happy with our new Rubicon!!!

Excellent Service. These people treat you right! Thank you for making the car buying experience enjoyable

The GM of this dealership is an all around friendly and well knowledgeable guy. You will have excellent service at this dealership guaranteed 👌.

I leased a Jeep Renegade about a week ago and had a fantastic experience with Eric. He was so good at finding the deal that I wanted and offered at a competitive price. His communication is so brief and efficient. Highly recommended!

I have bought several vehicles from the GM at Hendershot Chrysler Dodge Jeep Ram. Aaron Hendershot, GM by far has been the most trustworthy, honest and fair salesman I have encountered. If you desire a good deal and a fun experience he is the go to man!

I had purchased two trucks from this dealership since 2014 with a great experience both times so when searching for another new truck there was no question where I would turn to. I did scour the web for something that may be a better deal but all roads pointed back to the good folks at Champaign Chrysler Dodge Jeep! Though the salesman I had dealt with the last two purchases had since moved on I was contacted by Devin and my experience this time around was just the same as any before. Devin and the sales team were awesome to work with! Devin was very patient through the whole process and had many options tailored to what I was looking for and was able to give me by far the best deal around! To begin with I found that their prices were by far better than any other Ram pickup trucks I could find and Devin made the entire experience working with him awesome, he even came in on his day off to make sure I was taken care of while closing the deal and making sure the vehicle I had picked was throughly cleaned and ready to go by the time the papers were finished being signed. I would strongly recommend if you are in the market for a new Chrysler product, look up Champaign Dodge before you make any decisions anywhere else and if hes available ask for Devin and I guarantee you will not be disappointed!!

Great company ran by awesome people!! You won’t be disappointed!! #HendershotChryslerDodge

Go hit my BOY Aaron Hendershot up will be one of the best decisions you will ever make!!!

Great Dealership very big selection on many vehicles. Dale Hendershot very professional hes great at what he does. The people he has working for him are nice, friendly, and easy to talk to. 5 stars all day!!!!

My dad and I just bought two brand new cars and worked with Devin. Excellent service, would highly recommend working with him!

Bought my first ever Dodge Ram hemi... service there is great we were in & out within bout 1 1/2

Recently purchased a new car from Devin Thompson. I went in after doing a little online shopping, knew which car I wanted, and knew a good estimate on how much I was willing to spend. I havent worked with a dealer in about a decade, but Devin made sure the entire process was smooth as can be. And boy was it smooth. I think we were in and out of there in about two hours if that. He has even continually kept up with a few requests Ive had, and has continued to go above and beyond. Thanks so much Devin!

Everyone we worked with here buying our new car was extremely helpful, polite and friendly. I wouldnt hesitate a second to buy another car from them.

My son goes to u of I and was using my Jeep and it needed a oil change so I told him to go to the Chrysler dealer in Champaign because we don’t know about the mechanic shops there. So hoping I could trust this dealership and it went opposite! I’m not even sure they changed the oil! They couldn’t even fill the windshield washer fluid. They also said the brakes were green on the receipt and they definitely were not my son took pictures of the wheel and you could clearly see they were pretty bad and I’m not a mechanic! I called the dealership to complain and they said we don’t take off the tires to check but you didn’t have to just looking and you could see they were bad! This is ridiculous I will never go back I would rather drive all the way home to get a oil change! 🤦🏼‍♀️

Hands down the best buying experience at Hendershot Chrysler. Bryan H made the buying experience fun and stress free. I highly recommend this dealership to everyone.

Ive never been to this dealership, but, Im taking this opportunity to thank Greg Frey for making my buying experience a huge success. I had been looking for a 2014 GMC Acadia/Denali; I must have looked at over 200 vehicles from all over the country and finally found the one that fit me perfectly. What made it even better, is the fact that I live in the Kissimmee, Fl area. The price was more than fair, with this vehicle being fully loaded and very well taken care of by the previous owner. I also want to thank him for getting me to join him on Skype where he provided me with a tour of the vehicle. Like so many others, when I thanked him, all Greg would say is, I was just doing my job.Greg, thanks again and best of everything life has to offer you.Sincerely,Lawrence T. LynchKissimmee, Fl

Best buying experience ever

Fantastic service at this location! Jim showed us a great deal 2016 Jeep Patriot. The entire experience was completely stress free and the entire staff were personable and friendly. This location will be one of my first stops for future car buying!

Best place in Illinois to buy a car! Happy car shopping!

Nice people, plenty of room to social distance. Good selection of inventory and fair prices.

Customer: This is the issue Im having.Business: Okay this is the only thing that could cause that and we can fix it.Customer: Great thanks.(next)Customer: Okay the same problem is still happening.Business: Actually its something different but we know what it is now.Customer: Okay youll take care of that right?Business: When you pay us for parts and labor.Customer: But you said you would fix it before?Business: Oh that was your choice not our responsibility.

Please dont go here for maintenance! My boyfriend and I were traveling last summer from Charleston to my hometown 3.5 hours away. After an hour going 70-75 mph on the interstate, his cars engine overheat light came on. We took the car to Hendershot Chrysler to get it checked. We were charged $125 just to see what was wrong, which was fine; we had no choice. After two hours, the mechanic takes my boyfriend into the hallway to break the news that his transmission is done for, and it would cost $7,000, which was more than the car was worth, to replace the entire thing (it seems like a lot of people complain about the place suggesting the most expensive solution to car problems without providing any alternatives). They tried to pressure us to spend the money right on the spot, like we had $7,000 just lying around. They heavily advised us not to go on the road. We drove back to my place with no issues whatsoever. A week later, we took it into a mechanic my boyfriend has gone to for years, and there was literally nothing wrong with the transmission. The type of car he has just has a weaker transmission than most cars, so its important to drive a little slower on the interstate. The car works fine to this day. These people knew my boyfriend and I were scared and stressed and inexperienced, and they took advantage of that situation to get $7,000 out of us. Please, PLEASE DO NOT GO HERE.

Purchased a Ram truck here recently. I looked at several dealers in the area. Eric made my purchase from start to finish very easy. I wasnt sure what to expect with everything going on, but they did all they could to minimize my time in the dealership and used their online tools so all I had to do was basically stop by and pickup my truck.

I bought a 2010 Chevy Impala on 10/29. Ryan, my sales guy, was very nice. I bought the Silver Warranty. Within a few days of purchasing the vehicle, the check engine light came on. I took it to AutoZone and the diagnostic tool said it had something to do with the fuel injection. I called Ryan at the dealership and he informed me that the warranty didn’t go into effect for 30 days after the purchase date. He had me bring my vehicle back to the dealership and their mechanics took a look at it. They thought it was a gasket which was covered by the warranty, but they didn’t have the equipment to fix it. They told me to go to Sullivan-Parkhill to get it fixed and they would pay the $100 deductible. I had to wait until 11/30 to take it to Sullivan-Parkhill because the warranty took 30 days to go into effect. When I took it to Sullivan-Parkhill, they said it wasnt a Gasket, it was actually a sensor which wasn’t covered by the warranty and was going to cost me $400 for parts and labor to fix. They also informed me that the front and rear brakes were down to metal on metal and we are not safe to continue to drive. The total to fix the sensor and the brakes with labor was over $1000. I called Ryan at Hendershot and he had me bring my vehicle back over there. When I did, they gave me a loaner vehicle to use while they fixed the brakes and the sensor on my vehicle FREE OF CHARGE!!! Amazing customer service!!! Thank you Ryan and company. I really appreciate you guys fixing those issues for me free of charge. The only money I had to pay was the $129 to Parkhill Sullivan for the inspection. Considering I was looking at over $1000, I was happy to pay the $129. I would highly, highly, highly recommend Hendershot for all of your new and used car needs.

We shopped the entire Chambana area to find our perfect family car. Low miles, good gas mileage, and 3rd row fold flat seating at an affordable price was seeming to be too much to ask for in a car until Devin showed us a gorgeous gently used Dodge Journey. Here we are months later and I love my new car as much now as the day we bought it! It made all the difference that Devin went above and beyond to give us a deal everyone could be happy about. After dealing with so many pushy salespeople during our search for the perfect new vehicle, we were relieved to find ourselves in the comfort and professionalism of this dealership and it’s wonderful staff. 10/10 will buy again.

I just want to praise the Hendershot CDJR Service team for handling my outside-of-the-box thinking while my Dodge was in their shop today. Rudy and the rest of the guys at the service counter were pleasant from the first impression all the way to handing my keys to me. That along with finding time to get my Dodge squeezed in for a quick fix meant a ton to me and I appreciate it.Also-shout out to the salesman Devin for forwarding me to sales manager Brian for discussing numbers with me. As a former salesman/inventory guru (at a nearby Chrysler dealership)-I never thought Id be in the consumer shoes facing the sales department & however their low pressure and understanding may have just won me over to their dealership.Kudos Mr. Hendershot and team for delivering a classy experience to your customers.-Adam Howe

Dennis Riggs found the exact car I wanted... excellent salesman and Isaac the business manager was equally great!

Thank you Trey and Randy for your help today. You two treated me with kindness and respect, and helped calm/reassure me during a stressful time of my life. You two demonstrated true customer service and attention to the individual. Thank you!!!

My son had some very expensive work done to his car here. We ran into a couple of issues, however the service department was absolutely amazing and handled everything with the utmost professionalism. Their customer service was outstanding and I highly recommend them!!

Good place to deal with. Very pleasant people.

The service department is amazing we broke down on our way home from South Carolina and they got us up and running in such a timely manner it was unreal. The three gentleman we dealt with went above and beyond handling our situation. All I can say is hats off to these individuals and thank you so much for employing such amazing people wish more dealerships had an amazing crew like this one does.

Bought a 94 dodge stealth here and it is in such good shape. At first i thought it was to good to be true so i was looking all all around the car for like rust but it was clean. I would go back here and buy another car

Horrible customer service!!! Never in my life have I had a company that has accused the customer of lying especially when they have the best warranty available for their vehicle. They were quick to point fingers and go back on their word. I will never walk in their building ever again!!

Eric took GREAT care of me on my trade in value and price on my 15 mustang gt. Couldnt be happier! Great staff, even better customer service. Such a great car buying experience. I traveled two and a half hours to buy the mustang gt, was worth every mile! Got a low mileage mustang gt 50th anniversary for a very reasonable price. Cant thank you enough Eric, you got me the car of my dreams at the payments I could afford. Couldnt ask for a better deal. Dont cheat yourself, check these guys out! Youll love the customer service. Its second to none, other dealerships should take notes from these guys!

Great shop!

Big time scammers bought a car they falsified my info to get a good deal. Worst dealership ever

They have the right people running their business that can help get you in what you need!

We would highly recommend working with Eric Webb! We appreciate that he listened to what we wanted and didn’t try to sell us anything else!

Had a need for help for one of our dealership customers in another state. Called and talked with Steve and he was very receptive to helping us and took care of the customer with extreme professionalism. Thanks Steve.

There are many things people do not like in this world politicians lawyers and car dealers. Well I can assure you this car dealership will allow you to remove the latter from your list. Their sales people are not pushy very knowledgeable and friendly. They work double time to earn your business repeat to earn your business. I would highly recommend anyone stop on by and see what kind of a great deal they can receive.

I really enjoyed my buying experience at Champaign Chrysler! Everyone was so kind and Larry Johnson is a true sales professional and the finance guy, Bryan was super-funny! Great group of guys!!!

The parts department is super nice and they go beyond to help

I worked with Jim Granack while buying my new vehicle. He was the absolute best! He listened to all my silly questions & always had an answer for me! I will buy the rest of my vehicles from him! I am loving my 2018 Jeep Compass!!

Bryan was amazing!! He did everything in his power to help get me in a car today! Isaac was amazing as well. Derek was incredible when I had an issue with the car, he drove in it with me and fixed the issue right away! The staff here is incredible . I had a fantastic experience with them

Scott was very friendly and so helpful! When Greg was with other customers, he stepped up to the plate and helped me find my new car! He was sure to listen to what I wanted, and the price range that I needed. He brought up the first vehicle I asked about. It was great! I am so thankful that I had such a positive experience with Scott and the other employees!

I didnt shop around much this time while looking for a vehicle. I went to Champaign Chrysler to look at the size of the Dodge Darts and see if it would be a vehicle that would fit me. These cars have A LOT more room than I would have thought. I was looking for a 6-speed Manual transmission and they are difficult to find. Many of the newer vehicles have the auto-stick and I was wanting a regular, manual transmission. Jake put me into a Dart to see the size and asked what I was looking for. I told him what I was wanting and he said that he could check their sister dealership, and that he would get back with me. He went and found out that their sister dealership did indeed have a 6-speed manual transmission Dart and further informed me that he could get it down to me by that evening. I was excited as it was the vehicle that I wanted, but once I saw it the next morning, I knew it was more car than I could probably afford. Not only did I deal with Jake, but also Dave and they did what they could to put me in the driver seat of the car for good. I never felt pressured as what sometimes happens at dealerships to buy the vehicle and I would go back to Champaign Chrysler again for my next vehicle, especially if I am able to work with these 2 guys again. Also, the Finance guy that I dealt with (Brandon Ball) was excellent and helped me get the best bang for my buck regarding the extended warranty and extras.

Id been to a couple of dealerships before someone recommended Champaign Chrysler Dodge to me. Right away, the experience was so customer focused and helpful. David worked really hard to get me in the vehicle that suited my needs. Cody was super knowledgeable about the vehicle, friendly, and just super helpful. Isaac explained all the terms to me and was great. Everyone I encountered at Champaign Chrysler Dodge made me feel so at ease and relieved my anxieties about the process. The experience was a night and day difference from what I had encountered in the days before. Super happy with my new vehicle.

Overall great experience. We found a car we liked online and Cody set up a test drive for us on Saturday. Originally we werent going to buy a car that day but we loved the Jeep and they offered us a great deal we couldnt pass up. They were very flexible with us on the financing since we werent exactly prepared to buy the vehicle that day. We would definitely recommend this dealership and their employees.

I drove a whole bunch of vehicles including many at this dealership before I settled on the one I liked. I shopped around Chicago and other surrounding cities, but found the price and service here to be the best choice for us. Our salesman was very patient over the long time period it took me to figure this all out. Once we did it was a very quick and painless process. I also love my new Jeep Grand Cherokee

I had 2 gentlemen help me and they were absolutely wonderful and so helpful. One was named Oscar, he was the one working on my car, and I forgot the other ones name but they were amazing!!!! Such a good experience

Had a problem with a dead car, and we were visiting area from New York. Service manager Rudy was outstanding, he went above and beyond to help us out. Highly recommend service at this dealership.

Larry Jay and the entire staff are amazing. Busted their hump to put me in my Ram today. fast and professional. Will recommend them to everyone.

They damaged my vehicle during service and not owning up to it. I had to escalate it through chrystler to investigate.

Great service and reasonable pricing. Had a headlight changed on my jeep within 1 hour of my first call. They got me in, fixed, and out the door in about 30 minutes. Would definitely come back. Great waiting room as well.

Greg Frey is fantastic! I am very selective about my vehicles and have always bought from individuals instead of from companies. I originally went in just looking to test drive a Jeep, and Greg was very friendly, honest, direct, and accommodating. It was the first dealership where the salesman actually talked with me and didnt immediately ask for all of my contact info and such before even looking at cars, which I really appreciated.He spent time answering all of my questions and actually seemed happy to be there working with me. We spent two hours test driving different Jeeps, and he arranged for me to take a Latitude home for two days (I visited on a Saturday, so I returned it on Monday).In the meantime, Greg found me the exact Latitude to fit my wish list, which was extensive: Preferred Safety package, Cold Weather package, Comfort/convenience package, V6 engine, Panoramic Sunroof, Uconnect with navigation, dark cloth interior, etc! He explained the cost structure and financing packages in a way that was very easy to understand and feel comfortable about.The Latitude was located and brought to Champaign within 24 hours, and after a short test drive, I left the dealership with my new Jeep and I couldnt be happier!The man who did the financing, Jim, was also great at explaining all the paperwork and details, and he helped arrange for a lower finance rate than previously discussed and an extended warranty. I also had two vehicles to trade in and received an excellent offer for both. Such a relief!My experience buying a new vehicle from Champaign Chrysler Jeep, and in particular, Greg Frey, was simple and simply outstanding. Thanks for such great customer service!

Great place! They really work with you no matter what! The auto center was really wonderful as well when I had to come back to get a nail out of my tire, Matt was awesome and helped me a Great deal!!!

My husband and I were looking for an Acadia. We had been to other multiple dealerships in the area looking at what they had to offer. Ryan was very friendly, and outgoing-super easy to talk to. He told us all we wanted to know about the car, and even showed us a car that hadnt yet been put on the lot and that ended up being the car we chose! Ryan was very informative and wonderful to work with. Along with the sales manager David. Those two guys made the sale; truth be told. David was honest and sincere, didnt just tell us what we wanted to hear but the actual facts. Overall it didnt even feel like we bought a car because there was no hassle or the overwhelming stress that comes with car shopping.

Great service, really recommend James Jabob See. Really nice person and easy to talk to.

Initially I felt really positive about my interaction with the sales team at Champaign Chrysler Dodge Jeep Ram. My salesman was fantastic, so I couldnt believe it was his first day on the job. He was honest, personable, and answered all my questions willingly. While financing my vehicle, I opted for a rust-proofer to be applied at an additional cost (but to be applied at a later date). There were technical difficulties, and being that it was close to the closing time, we made alternate arrangements. My sales associate agreed to meet me at my place of employment, the following day, to sign papers. Everything went as planned until I brought the truck in to be serviced. My schedule appointment was suppose to be 4 hours (which ended up taking close to 6.5 hours). Albeit my fault for not getting paperwork that day, I have since tried multiple times to get copies from the finance department. It took a 50 mile-trip to the dealership to get them. Even then, the finance manager was extremely unprofessional. He took almost no time to answer my questions about missing paperwork, and tried to dismiss me. When I tried to ask what we could do about the buffing compound that still speckled my truck, he suggested that I just try to wipe it off as best I could (keeping in mind that I paid for/ and had been told I would receive quality service). He then proceeded to tell me that I could wait an additional two hours for the detailing department to try to help, but being that I had kids in my truck that probably wouldnt be a good idea. Im extremely disappointed in the service I received. Customers could just avoid the headache and purchase elsewhere.

Quicker than the eta, appreciated.

Good service and willing to work with you to get what you want.

In the 3 times I have brought my Jeep here for the “Jeep wave” oil change, I have not had an oil change take UNDER 1.5 hours. This is even after calling ahead to see how busy they were. The final time they verified there was one person ahead of me and that instance still took 2 hours. Don’t plan anything for a few hours if you want an oil change here or drop your car off for an entire afternoon. OR go to speed lube for 15 minutes.I will not be back. Ever. If I could give zero stars I would. I would not be posting this if it was just a busy day or one time out of 3. This is how they do business.

Great professionalism. Superb customer service. Got me in and out we quickly

A Jeep I had been watching for a few months was finally marked down. I sent an email and Grant promptly replied and had a sales person contact me. He has even emailed me a few times throughout the process and I thought that was nice. I test drove the Jeep and the salesperson invited himself, wouldve been nice to just talk with my husband about the car during this time. Anywho we agreed on a price for my car and we decided to see what we could work out. They brought numbers to the table and they refused to budge in the slightest from these and this was unusual for a dealership, so we agreed they would fill the tank and fix an issue I had with the door handle. I waited a few days and on Friday night let them know I wanted the car but didnt want to have to drive back for anything. They said it wouldnt be a problem and agreed to have the car ready at 10am. We arrive at the dealership and Ryan takes my insurance, registration and license. We then sign a few papers where on says they submitted a warranty claim for my handle. I feel like when I said I wanted the car ready I was clear and not that I wouldnt of taken the car that day but a heads up phone call wouldve been appreciated. He then gets up and leaves (no Ill be right back or someone will be right with you). I believe this was extremely rude! We sat there, toddler too mind you and had no idea what was happening. Issac came to get us and he was great! Explained everything, got us in and out so I could get into my new car. Overall my situation was okay but if you enjoy any negotiation, personable interactions or appreciation for your money (20k in my case) go elsewhere.

I love this place! Lots of stocks I think. good offers, good cars and good dealers here! They are friendly and professional. I am satisfied here fulfilling everything I needed. Definitely recommend to others!

If dodge, jeep or Chrysler are your style this is the place to go. The service is top notch, can handle everything from the new car sale to maintenance afterward. Great experiences so far

I wanted to buy a wrangler and the dealer Ryan showed me one satisfied my request which is around 33000, I paid $500 for deposit and a week later they called me and told me I have to pay $1000 more to get the car satisfied my requests because when they made a mistake! Then I told them I dont want the car anymore and ask for my money back, and it is been almost 3 month and I called and called to ask my money back and the dealer never pick up his phone and when I called the store they just told me to wait! It is the worst car dealer I ever seen!! Now Im thinking about solving this problem by a lawyer. WORST EVER!

My husband and I just purchased a new Jeep Wrangler and the experience was great from start to finish! When we started the process we had only a vague notion of what we wanted in a Jeep and werent even familiar with the differences between a Wrangler, Sport, or Rubicon. Scott helped us figure out the vehicle that we wanted based on our vague notions. =) Scott was great throughout the process, was really pleasant to work with, and always responded promptly when we had questions. We always felt like he had our best interest in mind and would share with us honestly which specifications we should choose while ordering our Jeep.Then Isaac in finance was lovely to work with as well! He streamlined the process and was just really pleasant to work with. He told us about the optional warranties, but we never felt pressure to choose one. Again, just honesty about what would work best for us based on what we want.So A+++ for the entire team who treated us professionally during the process, but somehow felt like friends at the end! Thanks, guys!

Great group of guys

Best car/jeep purchase experience EVER!! Team Foley-Hendershot, made our purchase pleasant, quick, easy & we felt we got a great deal! We will buy our next car here, with Ryan, Dale & Jessica. Thank you Kat & Gerry Yutzy

Friendly staff, good service. My friend got here a good deal on Jeep Grand Cherokee. Better than other dealers in Chicago.

Terrible customer service in the service department. Took 5 hours to diagnose my front end and tire pressure sensor. They charge you 128 bucks to just diagnose your car and don’t tell you at first. Called me when it was diagnosed and quoted me 1600 bucks to replace my struts, sway bar links, and bushing. Told me my struts were both blown and the clunk noise I heard would require all that to be replaced. I left after paying 300 bucks for them to just diagnose and replace my tire sensor in ONE tire! I went to Rantoul tire x press on 136 and got it checked out for free and the only part on my whole front in that had an issue was one sway bar link which they replaced for a total of 68 bucks! Took 30 minutes total and informed me not one drip of oil from my struts nor any of my struts or bushings needed replaced. Dodge told me they were both blown “covered in oil”. Dodge in Champaign is a joke. Don’t go!! They will try to have you repair everything that doesn’t even need repaired. They are more dishonest then a used car sales man or politician.

Lucky to have Don working for this great team. He was very professional and knowledgable of everything. Made my decision easy and fun! Will be back in the future!

Typical dealership but have some good prices on used trucks

Got the AC fixed in my Grandmas van. Only took 5 days to get an inspector out to check if it was covered under warrenty. But its not this Dealer places fault.

Great experience today!! Oil change, tire rotation, and airbag all done in one stop!! Thanks so much Champaign Chrysler!! Keep up the great work!!

Greg Frey is awesome, he assisted us in every way..

Scott Johnson helped me buy my car today. I was very pleased with the car he suggested. I wasnt looking for a specific car. Scott worked with me and suggested I look at a 2016 model. It turned out its was my favorite color and it had many nice features that I liked. It was perfect! Scott sat down with me and went over the simple paperwork. Then it was mine! I am highly satisfied with my purchase. Thanks Scott!

I have never contacted this dealership and now they are sending me text messages. They are not even in the same state as me.

Had service provided on my husbands truck and the communication regarding part availability and when the truck would be ready left a lot to be desired. They had the truck for 11 business days and didnt provide a rental car or anything even though the repair was covered under the warranty. 😐

Great service. They fixed a problem on my car and I had been to several dealerships and none could fix, They fixed no problem great customer service