This Costco is fantastic, I’m amazed how small the crowds are. Most impressed with many regional offerings as compared to my Costco in Tampa. Getting gas is super quick, very few lines .

Couldnt stand working there management is a joke. Have no problem shopping there .You can find some good items.

Large variety of wares in bulk and the service is very good. Would also recommend trying the food they sell, it is excellent quality for how cheap it is. Make sure you have a membership, but if you dont, you can buy one there.

Its definitely a warehouse. Lots of stuff. Not a lot of variety.

I spend one hour shopping in there just to find out I need a membership card to purchase in here. No one told me that and the staff was very rude with me when I was in the line. I just told them I didn’t now and they basically kicked me out.

Plan to walk at least 1 mile if you check out all of the aisles.Bakery items are freshly baked. You may get a warm baguette if you get there early in the morning.Produce is very good and tasty.Cons..aisles aren’t marked with product lines. The use of plastic containers is over the top, very large and some aren’t recyclable. Good idea to split the purchases with a friend since it is wholesale and bulk foods.

My friend Carol and I had a lovely afternoon once again spending it with the employees and customers of Costco. We ran into an Hispanic gentleman who did a GREAT JOB prompting us to the fresh raspberry crumble cookies! Delicious! But our cashiers were really great and fun and made us older ladies feel pretty 😎! Thanks girls! Go and go often!!

Seems to be a general sense of employee’s doing whatever they want. Where was management? Man pushing water delivery sales at exit seemed to criticize and harass Costco consumers as they left with purchases of the Costco bottled water. Check out employee chose certain customers to accuse of having “missing items” and continued to “count” items in cart multiple times(3) before letting them exit store. No theft….just accusations. I’ve been to other Costco’s. They seemed to have a better atmosphere and sense of professionalism and pride. It felt somewhat like a hot mess. Where are the company wide standard operating procedures? Currently waiting on a return conversation per online chat, we’ll see if there is a response.

I was expecting more. The meat costs more and not as good as Sams, the organic minimal. The sampling staff has not been sampling but gabbing as we waited in line for no staff at customer service. Cross training is not a new concept. And why were most of those sampling/ gabbing attractive young ladies? Hmmmm

Shopping here is great. You dont have to wait in a line to check out because they will rush to open more lanes when it is needed. Everything is clean and the foods are great. I prefer shopping here over Sams Club.

Fresh produce, high quality meat. Good variety of products. Clean store and friendly staff.

Pretty crowded, but its still not too bad. Most everyone was wearing masks. No problems. Will continue to shop there.

Clean, easy access to the store and items. Stacked with all the products I need. Also, friendly staff. I like the Costco at Champaign, IL. Thumbs up!

It’s a wonderful place to shop! Fresh produce, wonderful meat (rotisserie chicken for this visit!) Our sales associate/supervisor Frank was especially helpful.

Nice selection of food. Lots of organic food and hard to find Asian snacks

Finally we have a costco in Champaign. This is not as big as the ones that are located in Chicago area but worth going. We became a member since 2016 and had to drive all the way to either Indianapolis or Chicago before this local costco opened. It definitely saves us so much time if we want some regulars. However I take one star off because imo they should better trained their employees. Obviously they were not familiar with costco and are new to their job. We had bad experience in the customer service center. I was waiting for over 20 min with my two little kids(1yr old and 3 yr old) when there were less than 3 customer in front of me in a none-busy time. The employee had no idea what they should do and how to do typical things like how to process a return from online/other costco purchases.

While each Costco might be the same experience, the staff at this location have all been fantastic. From member services to checkout, the tire center to the customer service desk, everyone has been patient, kind and helpful.

Some of the aisle organization feels strange, but Im sure they have their algorithm/reasons for it. Employees were incredibly helpful whenever we had to ask them where items were. As always, excellent selection of fruit, vegetables, and meat. Worth the membership if you can use the bulk.

Great customer service. I asked a customer service representative if I could store my knee scooter behind the counter so I could use the electric accessible cart and she was happy to assist. She brought the cart in for me to use. The cashier and staff throughout the store were very friendly and helpful. Good price/value on the items(food and houseware)I purchased.

Great location. Clean handicap friendly parking lot. Brand new great working and high charged electric carts for handicapped.Great food at kitchen at very cheap prices.Great deals on merchandise.Forget Sams Club and come here.Free nitrogen tire filling stations for members.

Always better when driving long distance and a Costco is on the way. Fill up the gas tank with some quality Top Tier gasoline. Also picked up food supplies and quality snacks.

Always fun visiting costco. Friendly workers and a large selection of random items.

Champaigns Costco is amazing - the staff are always helpful and Ive always feel safe shopping here throughout the pandemic. Prices are phenomenal - just check online vs in store before purchasing!

They have good prices and their people are very efficient and professional.

General Shopping Experience: The staff is always so friendly when entering the store and always willing to help find whatever you are looking for.Tires: I ran over a nail, and the auto people that I dealt with were so friendly and helpful. They offered to help right then and there. I loved that they showed me exactly what was going on with my car and even taught me a few things. The two gentleman were exceptionally well versed in customer service. I wish I grabbed their names .. but both were there on Friday 4/9 in the afternoon.All in all- great experience.!!

Good location... fair prices... The day I went there.. the associates were very friendly..

Always an experience. Sams has a better clothing section. But COSTCO overall!

Everything there is so good, it makes it really hard to go there for just something simple like avocados. We just went there for avocados, because they have the best avocados on the planet but end up getting lots of other good stuff

Has very good quality stuff when in stock and staff is friendly and helpful!

Great management, outstanding service and friendly staff.Very clean and well organized..

Champaign Costco has helpful staff. The product choice is however limited when compared to other Costcos in bigger city.I have always loved fresh produce and bakery items from Costco.

Willingly spend too much because, ya know, Costco 😏

Love love love that you built here in Champaign/Urbana! I live in Portland area now and have been going to Costco for almost 30 years!

Great prices and unmatched quality and customer service.

As good as most other Costco Ive been to; no complaints

Has been years since been in a Costco was very impressed with how clean the store was, staff very friendly and helpful, great selection of items looking forward to checking out the rest of the store next time.

New tires shopping and I visited Costco in Champaign and was blown away with the Salseman Luis R. This young man actually gave me a lesson on my new tires. And the benefits that came with buying a set of new tires was great. It was a win win for me! I was going to go to another place to check price but realized my time wasn’t worth running around looking . The benefits alone was worth my money and Luis was worth the time! Thank you for the great energy and a great knowledge of your areas of work!

My husband just went back for his follow up appointment for his new hearing aids at the Costco Hearing Center in Champaign, Illinois. He is really happy with the hearing aids and the customer service he received during our inquiry, testing, purchase, fitting and follow up. Everyone was so nice and very knowledgeable. They made the whole process very easy. I would highly recommend them to anyone seeking hearing aid service.

I cannot speak more highly of Costco Hearing Aid Center, Jeff Elkin, Hearing Aid Manager, and Violet. Their personal service and attention to detail has been excellent! I highly recommend Jeff and Violet at the Champaign, IL Costco Hearing Aid Center.

A great place to have some real good pizza 🙂

Purchased a hearing aid with the assistance of Matthew Cummings. He was knowledgeable, thorough and a very pleasant person to deal with.Would highly recommend a person checking with Costco before purchasing elsewhere. Cost was definitely reasonable.

Went there for one thing in a emergency situation. All ill say is woman issues. It was the only store nearby and was walking. Walked the whole store just to find the item in need just to find out at register you MUST be a member to buy anything. I guess my money is different from anyone elses. Its a store not a country club. Not a happy moment. First time in one and will be last time. Shouldnt have to pay someone just to shop and spent more money.

I am a caretaker for a 90 year old couple and she really loved all the already prepared foods that she could divide up for multiple meals.

I love Costco. Out trip to Cisco is the highlight of my month. It’s the only place I know to find Aussie Bites, which I have eaten for breakfast every single day for years. (I even pack them on vacation.) Their baked goods are super-fresh, they always have great prices on berries, and my wife and I have been known to end our trip with a stop at the food service line for a 1/4 pound hot dog and soda for only $1.50 and call it date night.

Decent store. Clean. Nice people

First time at the champagne store, its very organized.

So glad we finally have a Costco ! Great deal on Michelin tires now. I had 4 installed today, only took 30. Tire deal alone worth the price of membership. Everyone there mask compliant & distancing 👍 Fast check out too 😃

Came to sign up for membership, waited 20 with several associate s passing by. An associate from the automotive radio for assistance, a manager showed told us shed be right with us and promptly went out to the exit. Not exactly the best way to welcome new customers

My favorite Costco; its not overcrowded, and the employees are really nice.

I will never buy tires from Costco ever again. Everything had been a horrible experience. From broken tpi sensor to not having tires in stock and their warranty is garbage.

My experience with the Hearing Aide dept. has been unusually positive. Im really impressed with Matthew’s knowledge of his products, his awareness of my concerns and eagerness to insure my success with my first hearing aides. The price is great!

Its not crowded costco. It is good to shop especially during pandemic. The prices are reasonable as you know. Return policy is excellent.

I had my first experience with Costco optical department today. They were a little short-staffed but Elizabeth did a nice job explaining the options and managing the people that needed help. They had a pretty good selection and I got two pairs (one regular and one sunglasses) with an exam for under $400! Only a week before they are ready, I’ll report on the process after I pick up my order.

Great place to shop very good prices there meat is really good steaks are very tinder and juicy I like buying in bulk you can save money

Very clean and organizedFriendly staffEager to help

Could use more checkout staff. If I wanted to work there I would get a job. I hate self checkout. Great way to rob kids of a good starter job. Other then that great place.

Management at the Costco Champaign location is seriously lacking. I can see that a few people have noticed this and its not just me writing this review. What is baffling is that Costco continues to keep their incompetent managers without regulating the management and their attitudes towards the customers as well as the staff working under their management. Costco does not seem to value their customers nor their employees experience, especially when ethical concerns are pointed out.Apart from poor management I have no other complaints. I understand that we are in a pandemic, but this is no excuse for terrible leadership. I appreciate the great job done by all of the staff doing their best to deliver. You all honestly make your managers look good. HR needs to reevaluate their hiring process and their lack of ethics.Thank you essential workers. 🙏

Nice and helpful staff, clean store, good variety.

I mean. Its pretty rad

This is the first time there has been a Costco in this area, so it is nice to have it as an option. While I find it to be much like Sams (which is where I usually shop), it does seem to have a larger selection of liquor, fresh produce, and take and bake meals. It has some items that are different than Sams, but generally the same bulk items. I believe this one also offers eye exams and maybe a pharmacy??

Great selection, good prices. Store is very clean and well organized.

First time in here and this is my go to store love it prices are great.....

You need to be a member to shop. Prices are higher than your groceries store, depend what are you are looking for.

Costco is a great place for electronics, fresh meat, fruit, and veggies. I think Sams has more name brand frozen food but everything else Costco is better. We just renewed our membership as they are that good.

Good variety of food. The rotisserie chicken is excellent as is the chicken salad.

Came today to get some basics for home didnt expect to see unprofessional worker I watched a tall shiny head man in a Costco vest :employee: scream at a small girl who I I think works there too. Poor girl was visibly upset THE MAN SHOULD NOT WORK THERE THIS IS EXTREMELY UNPROFESSIONAL SHOULD NOT BE YELLING AT WOMEN OR ANYONE FOR THAT MATTER

The staff at the hearing aid section were friendly and knowledgeable in assisting me in the purchase. The options were explained and differences between brands were fairly presented.

Amazing place to shop with excellent quality service.

Only one time there and i know my fav. Store. They have evey thing there i love it there will be going back again and again.

I think I like Sams Club better

So happy we finally have a COSTCO!

This review is for the Hearing center. I am very pleased with the service,, cost, and all around knowledge. Mathew took the time to address all my needs and concerns. With that being said, I am hearing high frequency noises that I haven’t heard in quite some time. If I could I would give 10 stars.

Lots of food and nice things to buy. Nice, clean, and spacious space. Friendly and courteous staff. Would recommend to friends. Will go again in the future.

Lots of different options when compared to Sams club. Some items that are identical to what is sold at Sams are pricer but some other items not sold at Sams are cheaper. It balances out in the end. Staff were friendly but not knowledgeable on products they sell. For example, Baby car seat combo, exist on store shelf but staff says it doesnt exist. We bought one anyways after wandering around the store unassisted. Also its no where near baby stuff. Its opposite side of warehouse currently. Maybe in time staff there will learn to at least check inventory logs or radio coworkers, instead of just saying no. Kind of poor for sales to be honest. Still a lot of fun to shop there though.

Best wholesale I went to as well as food

Great place with great product at a reasonable price. Finally in Champaign!

Love shopping here! Always fantastic prime meat selection! Their giant chicken pot pie is simply amazing! Staff are attentive, knowledgeable, and friendly!

I would highly recommend the Costco hearing aid center in Champaign. The service there is great with very reasonable prices for the latest hearing aids available.

I purchased my second set of hearing aids from Costco in Champaign, Illinois. The attention given me by Jeff was outstanding. He explained everything necessary for me to use and enjoy of comfort of wearing my new ears. Thank you Jeff.Jacqueline Egert

Prices r lower and Grey Mike d Customer Service

Nice and clean store. Can find some good deals here.

Always great customer service

We just purchased a membership and picked it up today. Quick and painless to do it online then complete in-store. Good first experience; not too crowded.

I am used to Sams, however Costco is very competitive and is a nicer building.

Its the second week of the store being open and it was pretty busy. The entire store was working very well together to help everyone have a great experience. Happy to have the membership

Enjoyed the visit but wasnt all that impressed with the store.

Its a Costco, they have good prices usually sold near cost. Only problem could be if ya get their membership and dont use it. If ya get it, make sure to use it! I also like their 2 year standard warranty on electronics.

Nice & Clean. Theyre actually offering $100 in gift card when signed up for the $120 membership. Lots of options in any category and all of them are reasonably priced.

Clean, well organized, price is decent.

Finally a Costco in Champaign. A bit lack of variety but better than nothing

Can never go in here without spending an arm and leg... lol.

Cashiers were very fast and workers were very nice! great prices!

Employees are so helpful friendly and courteous.

Love that place. And the customer satisfaction is second to none.

We enjoy shopping here. However, Im deducting 2 stars based on the fact they do not accept Discover or Mastercard and its inconvenient.

I am the customer over 20 years and enjoyed shopping here great products

Love shopping there

Lots of choices. Chicken breast was a bit more in price than Sams, but most was cheaper. Better pre prepped dinner choices, for quick take and bake at home. Very friendly

Great selection. Friendly staff. Good prices, especially on produce and other fresh foods.

We love the customer service here, its always top notch. The prices are far lower on than any competitor in the area. We can honestly say that as were bargain shoppers and always checking for a lower price