The owner is right, this is NOT a typical gunstore. You will not find a more patient, knowledgeable and courteous staff. After months of visiting and purchasing multiple firearms they still have the same exact top notch customer service and passion.I moved to Arizona from California where guns are limited and my knowledge of whats out there was very limited. I walked into Chandler Tactical and was treated with the utmost respect and dignity. They do everything you will ever need. You can buy firearms anywhere. You however cannot find good people and service everywhere. I am recommending this business due to its staff and their overall capabilities.CUSTOM one on one personal interactions with the willingness to take time and help educate you and make your visit a full fledged experience! Dont hesitate this is your ONE STOP FIREARM SHOP!!!!
Had a custom build requested through these guys and it was awesome. Lauren and the boys did a great job from start to finish and are real masters of their craft. It’s the attention to detail for me and all those small things you wouldn’t think of, they provide. Would recommend to damn near everyone I know. I’ve already done it. Thanks again!
Super helpful, super knowledgeable and fair! Purchased a new gun that was easier for me to handle, and they gave me a fair price for my old gun. We definitely will make them our go to shop! Thanks guys! 10/31/2021
The Gunsmiths of the Century. Very knowledgeable about all guns, Rifles, Shotguns. Great customer service and will go the extra mile. We will not go anywhere else now that we have found our one stop shop and service. Thanks Guys! Keep up the good work.
Looking for a top notch gunsmith? This is the place. They installed a KAC URX rail for me, fantastic service.
Ive been a customer since it opened. Lauren Ponds, the owner is an outstanding shopkeeper and gunsmith. Over the last year, I have bought a firearm, mulitple accessories, and had repairs made to other weapons. Lauren is a 100% focused on each customer and their individual needs. This military veteran loves what he does and it shows! The shop is well-stocked, and he regularly gets firearms and accessories that are in high demand. His prices are competitive, but his service and follow-up with purchases set him apart. He guides purchases based on need, and you can be confident that if there is a problem afterwards, hell fix it. His shop is friendly, helpful, and there is no pressure to buy. Hell spend as much time as you as needed because he wants you to be a long-term customer, not a quick sale. He specializes in tactical weapons (hence the name), but he has a wide-variety of other firearm in stock. In additional to his wide knowledge across all weapons platforms, he also does custom laser engraving and designs (e.g. how about a Harry Potter Glock for Halloween! Visit Chandler Tactical Firearms; you wont be dissapointed!
Trust is often a tough thing to find these days. I can say without shadow of doubt that Lauren and his team at Chandler Tactical are just that, trustworthy. I’ve had him change a trigger on my firearm, do a deep cleaning, coach me on rifle suggestions and more. If there’s something you need for your firearm or rifle, I highly recommend these guys.
Lauren and his crew are awesome, super friendly shop with very professional employees! They did some custom checkering on rosewood grips, for my Smith and Wesson 686, very nice work!! I can not recommend this shop enough, a little shop with a good inventory and excellent service!!!!
The gentlemen were very professional and offered a plethora of services that I have not seen in any other Gun Shop. I would recommend Chandler Tactical Firearms first, if anyone were to ever ask me where to go for guns in Arizona. Great service!
Great place to shop at very very knowledgeable staff lots of accessories and firearms and equipment first place I have been to where they truly inspect every firearm that goes in or out of there place will be a returning/ regular customer the entire staff is very helpful and nice wish I could give this place a 6 star review also a very neat and clean store to add
A++ Phenomenal customer service!Not only did these guys make my experience seamless and painless, but their knowledge alone will be hard to beat. Amazing price tags with customization options. They were beyond patient with all of my “first-time buyer” questions.. They weren’t rushing me out at closing time allowing me time to ditch the anxiety with all of my options. I truly feel like I took away more than what I actually paid for! Geez—> I had no idea that explaining such products or tactical procedures could come with such a professional yet peaceful vibration!=)I’ll be back ..
Sorry this is a little late, guys!Wanted to say what a fantastic customer experience I had with Lauren and his team about 2 weeks back. After a few emails back and forth, they were extremely prepared and available for the work I needed done for my .450 Bushmaster and PC Charger. Optics mounted, some adjustments on the PC Charger and other work was done quickly and very very affordably! Great selection of accessories, and am making this site my go-to for all gunsmithing and similar work. Cant say enough how pleasant the staff, location, affordability, choice and staff were! Top notc! Thank you so much for a great experience for my son and I! Cant wait to get back in there for more items, answers, and quality work!
Best gun shop in town! If you’re looking for an awesome shop with great selection for ammo, accessories, or custom builds, look no further!! Lauren and Noah are the real deal.
Very knowledgeable and very helpful. Bought some night sides for my Glock quick and easy turnaround time. I need some work done with some of my other guns. I will definitely bring it to them. Also prices were reasonable too. Thank you
Great experience with buying my tactical rifle. The options were amazing and the buying process was comfortable and non-pressure. I felt that my needs were being looked after and that Lauren wanted me to have the best gun for me. Highly recommended.
The staff at Chandler Tactical Firearms are pleasant, knowledgable, helpful, and highly skilled. When I looked for a gunsmith who could change the metal front sight on my shotgun to a fiber-optic sight, they were the only people who responded. The job was done in a very timely manner and the price was more than reasonable. I give them my highest recommendation.
Lauren is the best in the business and have some services you can’t get anywhere else!!and the best prices in the market!
Great local shop. Owner is very knowledgeable and helpful. I am and will continue to be a repeat customer. If you have not been yet, do yourself a favor and stop in.
Very helpful staff! - I walked in just to take a look, the guys were very helpful in answering my questions and showing me some cool things like a ruger 10 22 and conversion kit.They also carry Zeus Arms locally! - no more having to debate on driving to north phoenix.Great shop. Great people.
The employees are knowledgeable and friendly. Went to 8 different stores and this was the only place that had the weapons I wanted at reasonable prices. They also knocked some money off the gun I ended up buying. Will definitly be back in the future.
The first time I stepped foot in the store, they immediately asked me if I needed help with anything. All I was looking for at the time was ammo, they got me situated and at the time of check out, I got to talking with them, I found out they were a gunsmith store. I got to talking to the gunsmith, and I came up with a build of a ar47. I Told him what I wanted as he wrote it down, when the Build was all done, They have exceeded my expectations. The gun shoots 100% with no issues. A couple days later I went to go buy the shield ez and once again Lauren was so much help showing me and My girlfriend all the mechanicals parts of the gun, now they got a laser engraving machine, I had some work done by them and I couldn’t be more then happy with the way that my guns came out... Lauren and his crew are highly professionals and outgoing And really know their stuff! I would highly recommend this store to Anyone looking to buy a gun or build a gun or for laser engraving.
Excellent gunsmith. Did a wonderful job with my Benelli M4, and would highly recommend talking to Lauren for anyone that needs any work done on a firearm.
I had stopped by Chandler Tactical Firearms today in search of an Upper and what I found was a business that will have my loyalty for a lifetime. Laurens knowledge and kindness took me by surprise, but what really sets this place apart is how much Lauren cares for his customers. I have never seen a business that cares this much for their customers while providing the highest quality of products and services. I walked in to get a few items and walked out with an experience that will keep me coming back.
Stopped by just to browse. Not the largest gun store, but the customer service was second to none. The gentlemen inside was patient and accommodating in fielding my slew of questions, and is the most reasonably priced gun store i have found since 2019. This man has earned all my future business, and will be seeing me (and my money) again very soon!
Wow! Best experience Ive had at a gun shop in a long while. I was quite surprised at the good selection of actually decently priced guns and accessories when I walked in. The staff at Chandler Tactical were welcoming and accomodating with all of my questions and needs. Definitely made a return customer out of me!
Great staff and great selection of products. Highly recommend!
Great customer service, quick, and great prices. Also thx to Lauren for helping me out with all the questions I had, great spot.
I just bought a AR15 from these guys and I couldn’t be happier! They are very nice guys and they go over a full safety and use overview when you purchase a gun. I would highly recommend them to anyone!
If you want the best customer service along side a great selection of quality guns, gear, and gunsmith work (and at very reasonable prices) this is the place to go! Ive been to gun shops all over the valley and Chandler Tactical Firearms takes the bill for the friendliest and knowledgeable staff. Coming in under an hour before closing time they happily and efficiently mounted my compensator, bore sited my trijicon rmr, and trimmed my holster all while providing good conversation. Will absolutely be back again!
Great people and great shop. The team is very patient and answer all your questions.
Popped in one day after visiting the dentist next door and ended up getting some work done a week later. Converted to a free float and new upper. The work was done how and when Lauren said it was going to be done. No BS. Great customer service throughout. Will be coming back again.
Awesome customer service very knowledgeable and have a lot of patience and guidance for you all around small store but best selection I have seen great store.
A friend recommended Chandler Tactical, Lauren went above and beyond my expectations. I highly recommend their services, Thanks Bill B.
Great shop, great customer service.
Just stumbled upon Chandler Tactical Firearms. Extremely knowledgeable and helpful. Answered all of my questions even though I wasn’t buying anything today. They offer service above and beyond other stores.
What an absolute gem of a shop. Shop isnt huge but the way they treat people and their willingness to help I have never seen in any store. Keep up the good work.
Love my gun but the grips were meh. Lauren was able to go through different options and then was able to custom order what I wanted and even installed for me!Edit: always the best customer service!
Great place for information and advice about firearms.
Owner is extremely knowledgeable and competent. Ill definitely be bringing all my business here. Nice to have a local shop thats actually helpful.
Would highly recommend this shop they helped me out with all my questions will definitely be back and will tell my friend also
Just stopped in today, a Sunday, to pick up a small part for a project. Met Lauren, the owner of the business, and had a great chat while he looked at my project and corrected one of my mistakes. Delighted to have that fixed, and also delighted to have a local shop I can take my business to.Thanks Lauren!
Came because they have ammo in stock. Met the owner. It’s nice to have a solid Tactical Firearms shop in Chandler. I can appreciate good, quality customer service and glad it’s local!
Their website says every single item they have for sale is OUT OF STOCK.
This was the only place that had what I needed! Great bunch of guys, knowledgeable and friendly.
An amazing selection with an even more amazing staff!
Friendly and informative staff.
Great shop, customer service is outstanding and that staff is knowledgeable and receptive to conversation. Will be coming back for future firearms needs!
LJ was very helpful and installed new neon sights on my pistol. I found my new gunsmith 👍
Quality service, quality people
Great customer service!! They can help you with your builds!
Knowledgeable and friendly staff.