Employees were friendly and helpful. The store was very clean. I had no idea they sold turkey as well! I will be back and with friends.
Love it, you can never go wrong with HBH ordered a couple of ham sandwiches . And left with bacon also.
People very nice the store equipment didnt work Had to make 2 trips
It was my pleasure to be part of the Ribbon Cutting Ceremony for The HoneyBaked Ham store on the SouthWest Corner of Gilbert and Ocotillo in Chandler AZ. I enjoyed a delicious ham and turkey on wheat served by a dedicated and friendly staff with a Cold Ice Tea and a chocolate chip cookie for desert. Thank you very much!
I ordered a family dinner from the chandler Arizona location on ocotillo rd. The ham was not the traditional honey baked ham with the sweeetness and brown sugar. It was just plain old regular ham Like from the grocery store. I was confused because I’ve ordered so many times before and never had a issue with the ham not tasting honey baked. So I called the store and asked them about this and a young girl answered the phone and seemed very uninterested and said Um Um um...like 100 times...so I asked for a manager. She said the manager wasn’t there so she asked for my phone number and name and I would get a call back. I never received a call from that store so i reached out to honey baked hams face book page. I explained to them my dilemma and they said they would forward my info to the appropriate party. After 2 weeks I msgd them on face and told them that store never got back to me. I let them know when I order again what is the best way to ensure I get ham with your signature glaze? Should I try a different locationThis is the Honey Baked Hams response:Hi Joleen, thank you so much for your update. During this time we are not able to do show our hams before purchase for safety reasons during this unprecedented time. We located the stores notes and see that a replacement was offered for the ham purchased. All hams are glazed upon receipt at the store before a purchase is made. Breakdown of the glaze is not uncommon and often seeps between slices. We apologize for any inconvenience and want to thank you for your continued loyalty to our brand during this time.Funny thing is this store never called, emailed, texted or snail mailed me and offered me a “replacement ham” and I’m not going to keep calling a store that won’t even return my calls. Like blame it on me and say the glazed seeped down and someone called and offered a free ham so literally leave us alone and have a good day. If they offered me anything why would I be messaging you again and I provided my name address and phone number. Take my complaint seriously and find out why they won’t call me that’s not my job.Now here it is the holidays and my family is asking for honey baked ham. I usually go to the one in Mesa seasonally but this store is closer to my house. Now days seems like no one cares about the consumers loyalty to a brand they just want your money.Update: a year later they honored that email because I happen to be in the store...so I was able to get my free ham! So I’m going to change my rating.
We got a smoked turkey and 3 sides. The scalloped potatoes, stuffing and green beans were very good. The turkey, however, was dry 2 years in a row. The first was heated according to the directions and was very dry and tough. So the next year I used a cooking bag and buttered the surface which yielded a moister result on the surface. We get an annual certificate. This year Ill get the ham. ***Ham was superb & addicting!
Thank you so much Honey Baked Ham and Living Chandler for the complete Easter dinner for my daughter in law and her two autistic children! Your generosity has made their Easter complete! We are forever grateful and blessed!Marti Stallknecht/Diane Wiseman
The best ham and great customer service.
I worked for them in Maricopa for 1 year in our Frys great experience. The products are the best! Roxanne Caiolino
Love this place! Awesome ham, turkey and sandwiches!
Can I say its a honey-baked ham. Very well organized for the holidays. Excellent service excellent product excellent staff I would definitely go back and I would recommend this location to anyone.
Truth be told, I get a piece of crust and eat it on the way home...
Always a go to spot for my family.
Love Honeybaked Ham....but will not go this location again tho. Today we met the customer service specialist and she was very rude And short with us. There was no one else in the store, so it wasnt like she was super busy.
Even though the store was very busy for Christmas the staff was quick and curious. The ham was absolutely delicious. Everyone loved it
Quick service. Clean place.
Love their smoked turkey it worked out really great for our holiday came pre slice and was very tasty
The staff was very helpful when I mentioned a dairy allergy but accidentally ordered a side with dairy that I didn’t know. Great service
Always a pleasure to shop here. A bit on the expensive side but worth the money!!
This location is bigger than most. Really good food. Lines arent long.
It was great, in and out quickly exalent service !!
The best ham ever
Sandwich made to order. Staff was friendly and helpful.
Love their products u walk in n are assaulted by the aroma of the hams n brisket
The staff were super courteous and the food speaks for itself. Will return again and again
Great food always delicious. They lose a star just because the prices are a little high for sandwiches.
The ham and turkey was awesome. Thank u.
Always good
I drove out of my way to this store because an associate said they had what I was looking for. They did not. When it was mentioned to the employee I was told they had it, they just said they didnt. They made no attempt to please me because they had me go way out of my way for this store.
Love the food, friendly staff, comfortable place
Pricey but always great!
A great location and great people working there!
I love their rum cakes!
Very good Honey Baked Ham with pleasant staff
Best honey baked ham!
Fatty greasy over priced ham. Bad service at the counter by an old and grumpy hag. No thanks, will not return to this dump.
Delicious vege sandwich
Staff was very nice.
Love the ham and desert.
Didnt even like ham until I tried it from here.
Over priced
Awesome service
Worst customer service ever ...
Always good and filling
Great service.
Nice people
Great sandwiches and service
Very clean, short lines