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Advance Auto Parts
722 Sheldon Rd, Channelview, TX 77530, United States
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Advance Auto Parts
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Review №1

Mr. Jackson helped me so much. I was changing out the battery when it started to rain, and he came out and said I didnt need to get my clothes dirty. He changed my battery out in the rain and got me going on my way. He was an exceptionally wonderfully person.

Ri
Review №2

Online order was easy and pickup was perfect

Be
Review №3

Employee helped me right away and went right to the safety glasses I needed.

Th
Review №4

Good customer service employees knowledge excellent (see Hector)

be
Review №5

It was an easy transaction with a knowledgeable person at the parts counter. Quick service, got what I needed and he even gave me a 10 dollar coupon for spending more than 25 dollars.

Mi
Review №6

Had to make 3 trips, instead of 1,did not get what I ask for even with them looking up the numbers, becacuse they didnt have the correct back wiper the substituted a 13 un for a 10 in without telling me, it will not work, also I ask for a front license plate installation kit, they they handed me one, it did not include mounting plate ti the bumper. I was very dissatisfied, & no apologies were offered. This does not give much assurance for future purchases.

An
Review №7

Very helpful

Ma
Review №8

I have had issues at this location in the past. I thought the manager had corrected them with his staff. However I guess they are falling back into their old ways. I went in to the store the other day and was not greeted by the young Hispanic guy with tattoos on his neck. So I walked around and did not find what I was looking for. So I went to the counter as I was standing there waiting to be helped three other customers walked in and he greeted them. Asked if he could help them. He walked right past me to get a part and never acknowledged me and walked past again to complete the transaction. He then asked if he could help the other customer again passing me up. So I walked out and Ill never return to that or any advanced location every again. My wife told me it was probably because I had on a Trump 2020 cap. Now mind you I am also of Hispanic decent but that should not have had anything to do with me being served as a paying customer.

to
Review №9

Needs better management

Ji
Review №10

Very busy store. Did not stay long.

Ri
Review №11

Knowledgeable staff

ch
Review №12

I find most of my parts in here and if they dont have them they will order them, and most of the time is next day or if you early in the morning they would usually have them around 3 pm so far is a good place and they have reasonable prices

Te
Review №13

I did not shop there

Th
Review №14

Love going there when J is working. That woman knows her sh#@. Always friendly happy and helping.

Da
Review №15

Bad customer service the GM kept hanging up on me. Had to call the store more than 7 times for him to finally pick up. And then he answers the phone annoyed. He needs to be retrained.

jo
Review №16

Always good knowledgeable people here. Was happy with the service. Ordered a new 350 crate motor they gave me plenty of advice on the proper choices. .,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.will go back anytime needed if you call ahead of time to see if they have your part in Stock it really hels. Instead of driving all the way up there to realize they are out of stock. Well sorry I made this so long was just trying to reach 200 spaces

yo
Review №17

I had to return a part and get a different one. The two guys working were great

Pa
Review №18

The 2 young men working this evening was very friendly and helpful thanks bro

Ca
Review №19

Great costumer service . Great job.

Al
Review №20

Great store to get quality fast service. Adam is always very knowledgeable and helpful. He has helped me multiple times with always a great outcome. Thanks

Ma
Review №21

Excellent Customer service and very Confident .

D.
Review №22

I wanted to return a part and get my $$ back but the manager told me I couldnt. I called corporate and long story short, after that I got my $$ back. But I will never go there again!

Ch
Review №23

Its a good place people are friendly

Ti
Review №24

Always good knowledge of specific problems,always good service

Da
Review №25

Awesome....they stand by their arts and warranty

Ch
Review №26

Great store

Ch
Review №27

The services is good, but a bit more knowledge and skills would be nice. They dont offer any small part services besides running your cars error code.

Jo
Review №28

Everything was just great, very friendly people.

Da
Review №29

Great people. Rather shop here then other locations.

J
Review №30

Great manager will match any advertised price

Do
Review №31

Great place to buy a bottle of power steering fluid!

Je
Review №32

Great place for all your auto needs and part needs!!!

Jo
Review №33

Bought bug spray

Am
Review №34

Pretty much my bi weekly stoo

Ar
Review №35

Good auto parts store good service ...

Jo
Review №36

Guy at the front I believe Kyle with the beard was very knowledgable

Ro
Review №37

Service lousy, no recommendation where I can get the part I needed

Vi
Review №38

Friendly service short wait time

St
Review №39

Staff was polite and somewhat knowledgeable.

Fe
Review №40

Place not busy and still takes a long time to get any help

Na
Review №41

O.k., needs help on the customer service department!

cu
Review №42

Good parts at compeitive prices!

Da
Review №43

Nice parts house

Ra
Review №44

Good parts better parts buying American

Ra
Review №45

These guys know their stuff!

Ya
Review №46

Great coustomer service

Er
Review №47

Never have wat i need

Co
Review №48

Great tools

Ru
Review №49

Ok auto parts store

Je
Review №50

Nice people

Om
Review №51

Cheap price

Am
Review №52

Where the price is right

Re
Review №53

Expensive but convenient

Be
Review №54

Helpful employees

xa
Review №55

Good part

As
Review №56

They have horrible service

Ti
Review №57

Yep its an auto parts store

Ma
Review №58

Took back a part

SA
Review №59

Good

ke
Review №60

Good

Ab
Review №61

Love it

E
Review №62

Car parts

Da
Review №63

Good place to buy parts

Lu
Review №64

The morning lady very kind

AR
Review №65

Excellent customer service of its workers

Ro
Review №66

They serve very well, excelentísimo service, you can advise / help on your car recommend improvements etc very recendado

ba
Review №67

Excellent atention

wi
Review №68

Mul nice store very good price

Pa
Review №69

Very friendly and fast!

Jo
Review №70

Very bad service I was a customer of this store but I had a very bad experience I do not recommend them

Wi
Review №71

Kind and worry about help me

Os
Review №72

Well

Information
11 Photos
72 Comments
4.1 Rating
  • Address:722 Sheldon Rd, Channelview, TX 77530, United States
  • Site:https://stores.advanceautoparts.com/tx/channelview/722-sheldon-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 281-452-4068
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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