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Elite Auto Body
4117 Old Greensboro Rd, Chapel Hill, NC 27516, United States
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Elite Auto Body
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Lo
Review №1

Kevin and his staff truly are the elite in this industry, they take the time to explain everything to you walk you through the process I need to know. They are just a first class act.

We
Review №2

EXCELLENT experience!! If you are looking for honesty and customer first attitude call Elite!Elite was wonderful to deal with and went above and beyond to make sure my car was better than before! The service was excellent and they truly went the extra mile to make sure I was completely satisfied. It is hard to find businesses that care so much for customers, Elite is simply a cut above!

Ad
Review №3

Fantastic work - they really are artists! Incredibly honest and reliable. Ive been bringing my cars here for years, and they *never* disappoint!

Sa
Review №4

This place is great if your car is wrecked. They fixed our car once. But if you want a paint job to spruce up an older car, dont waste your time calling. They dont work on anything older than 15 years old. Too bad.

Ja
Review №5

I highly recommend this body shop. They do not cut any corners and their work is flawless. Kevin even gave me tips on how to handle the claim with the insurance company. Very professional and they kept me up-to-date throughout the entire repair process.

Ma
Review №6

I was very happy with my experience. They were timely with my repairs and did their job with my expenses in mind. The estimate vs the actual cost was within dollars. A+

Cl
Review №7

The quality of work they did on my car was fantastic, and their customer service is unmatched. I had to get one of my doors replaced, and they were incredibly thorough in fixing and checking it, and were great at explaining every part of the repair process to me. Generally just really pleasant and hard working people :)

Ca
Review №8

Excellent craftmanship and exceptional customer service. Kevin Matthews and staff are the best....I have used Elite Auto Body two times on my 2019 Silverado pickup.First time was some significant damage from a side collision. Kevin showed the pictures of the work which required significant rebuilding of door panels, side panels and repainting in original Pearl which is not easy to blend with the existing paint. There is absoluely no sign of any damage and no leakage around the doors.Second time was damage to rear panel from hit and run in parking lot. Not as much damage as the first time but sti ll the same issues with the Pearl paint and some rework around the tailgate. Again there is no sign of any damage and no issues with the tailgate.Really liked the way Kevin explained the steps that they went through for each repair - including showing the pictures from the first job.I recommend Elite to anyone who needs body work on their vehicle.

So
Review №9

Elite’s integrity, honesty, and support made an extremely stressful situation much easier. When I first called and told Kevin we had been in an accident, his first question was if everyone was okay. After gathering some initial information, he offered to check out the damage on our vehicle from pictures so we wouldn’t spend money towing without an estimate. When the damage clearly outweighed the value of the car, he was honest and upfront and gave useful suggestions about other options we should consider. In every communication he was patient and provided clear, useful explanations. Though we ultimately didn’t have any work done by Elite, I highly recommend them based on the way they treat their customers. Thank you for your guidance and support!

Cr
Review №10

This place knows what excellent customer service is all about. The work they do is exceptional. My vehicle looks better than new. 5 star service all the way! Do not hesitate to take your car here if you need body work done.

Ed
Review №11

These guys are the best. They know what theyre doing, they communicate well, and theyll get you taken care of

Ho
Review №12

Kevin and his staff at Elite Auto Body recently did a sizable amount of work on my 2011 Chevy Tahoe. I couldn’t be more pleased with the results. Not only was the body work flawless but the entire vehicle looked brand new when I picked it up. Thanks guys for an awesome job!

Ro
Review №13

I highly recommend Elite Auto Body. The entire staff was friendly and went above and beyond my expectations. One employee even stayed late so I could pick up my car a day early. The technicians did such an amazing job you cannot even tell my car was hit by a deer. Should the need arise that I need auto body work (I hope it doesnt) in the future I know where to go to get excellent work done. Awesome job Elite Auto Body Team!!!! I appreciate you all!!

Pa
Review №14

Elite has done great work for myself and some of my family members cars. This why we keep coming back!Our cars are impeccable when we arrive to pick them up. Clean inside and out!The car is like new again, with no signs of any damage from accident.They walk through the whole process and contact the insurance company if there’s something else that needs to be done.They are a great local independently own shop and the whole staff are easy to work.

Al
Review №15

Elite auto body is the epitome of professionalism and excellence. The people that work there are absolutely wonderful and make an annoying experience fixing car damage so much better. They had a complicated job of reconstructing many parts of my car and did it perfectly. I am so thankful to have found them!

ca
Review №16

Awesome place,

Pe
Review №17

Just want to update my review: In early December 2018 was parked headlights out at Weaver Street Market Carrboro lot when a mystery driver backed into the front bumper of my new (to me) 2016 Outback and destroyed the bumper. Of course I contacted my insurance agency, then Kevin at Elite. Needless to say, another flawless repair job done on budget and on schedule. This is a great body shop!This is the best body shop ever! Kevin and his staff are perfectionists about their work. Over the last several years Elite has performed three jobs for us. Everything has always gone as planned and as promised. Kevin is also committed to having the best equipment and physical working environment to attract the best technicians. His hard work and excellent team pays dividends for his customers. Most body shops are funded through insurance claims, so you might as well get the best. If I could give them 10 stars I would.

Je
Review №18

GREAT BODY SHOP!! Customer service is beyond acceptable. Caring staff made it so easy to drop off my vehicle and not worry about it while it was in the shop. I was updated on a regular basis. Knowing what is going on with my vehicle while being repaired made it so easy, and stress free. Fast repairs!! My jeep looks awesome. Looks brand new again. They detailed inside and out completely. It actually looks better now than it did when I first bought it. Working in insurance I hear so many horror stories about body shops. I am very impressed by the work of Elite Auto Body and I will definitely send my customer to Elite Body Shop for all there repair needs.Thank you to Lee and all the staff at Elite Auto Body!!You actually should get more than 5 stars!!

Mi
Review №19

Kevin, Donny and the whole group are fantastic. They took amazing care with my vehicle and finished it very quickly. Really good people to work with. Hopefully I wont need their services again but if I do, its good to know they are there.

Ja
Review №20

Elite Auto Body repaired my 2010 Ford Focus and did a great job. The customer service and quality of work is awesome. Kevin helped me with the insurance adjuster and explained each step of the process so it was a breeze. I have been back twice with other collision damage and would not go anywhere else.

Ch
Review №21

Elite did a great job on my car and Kevin was very good to work with. I am very into cars and admit I am very particular when someone has to work on my car(s). I chose Elite because of the great reviews on Google and Yelp and they certainly followed through.Great customer service, good communication and they definitely want you to walk away with a good experience.I will definitely use them again in the unfortunate event I need to have body work done. Call Kevin and staff and they will take care of you.

Le
Review №22

We recently had body work done at Elite Auto Body on our Honda CRV and recommend them highly. Superior body work and they go the extra mile on customer service. We have used them for over 10 years and have always been completely satisfied. Great people!

Gr
Review №23

Just had our car fixed by Elite Auto Body and I must say this is a first class outfit. Its been a few weeks after the work was done and the car looks like brand new. The transaction was simple, the workmanship was fantastic and the staff is first rate. I highly recommend them to anyone in the area.

Jo
Review №24

Excellent work done in a timely manner. Very personable people who are easy to work with. I would recommend them strongly!

La
Review №25

I brought my 05 Dodge Dakota to these guys based on what I read on the internet and heard on the radio. I had pretty bad damage from a deer collision in the front left quarter and both driver side doors. Not only did these guys do a great job on the repair, they worked with me when a particular part of the door was no longer available from the manufacturer by installing something comprable that I requested. Kevin, Donny, and the elite Auto staff are definitely customer-centric. I would use them again in a heartbeat and I highly recommend them.

Ke
Review №26

Excellent service. The customers needs are placed first. Their work was speedy with competitive pricing. They even offered a well maintained loner vehicle. When my car was ready, the owner personally looked over it with me. I will be bringing my vehicle there next time I have an incident.

Ch
Review №27

Elite Auto Body did an excellent job repairing a damaged car roof for me. Kevin and Tammy were warm and friendly, took the time to explain the service to me, and charged a fair and reasonable price. Working with them was a pleasure and I will gladly trust them for future services.

Je
Review №28

Monday morning carpool duty and I get a flat tire. Luckily I pulled into Elite Auto Body and they saved the day. The guys who helped me were professional, friendly and knowledgeable. Knock on wood, if I ever need auto body work done, Ill be giving these guys a call. Thanks so much!

Ja
Review №29

I had excellent experiences at all stages of the repair process with these guys. I had a new (2014) Subaru Forrester so I took it to the Subaru dealer first but they said they couldnt get to it at all for at least 3 weeks. I called Elite Auto Body and they just handled it all. They even helped me navigate the insurance claim which was not clear to me. Each person there knew what was going on too. My main contact was Lee and I emailed him once when he was out of town and another guy got back to me immediately, gave me an update on my car, and told me when to expect the work to be done. They came in exactly on time and the work was flawless too. They get my top recommendation if you need body work done.

Ca
Review №30

Elite has worked on several of our cars and always done an outstanding job. Highly recommend.

Ji
Review №31

I have bought my car here which is a perfect experience. A friend recommended me Eliet Auto and I will sure recommend it to others.

Br
Review №32

The owners were nice enough to tell me they wouldn’t be able to provide the “Elite” level of Service they advertise....AFTER THEY DID THE WORKMy vehicle had less than 50k milesand was very clean before I was rear ended by an unlicensed driver in RockHill, SC.I chose “ELITE” hoping to return my vehicle to that condition.So I spoke with Donny about my expectations and he assured me I was at the right place....I returned to find more damage to the adjacent body parts and interior, runs from overspray, dirt particles under the paint, missing body clips and paint on the rubber trim.When I asked the owners if they could finish the job or explain the new damage. They replaced one small trim piece that looked like it had been chewed on by a Dog and buffed out few things and called it good.My vehicle Still has additional damage to undamaged body parts, runs in the paint, dirt particles under the paint,missing body clips and paint on rubber trim.The owner told me I should take it somewhere else .So I highly suggest you do the same.Sincerely,Disappointed

De
Review №33

Amazing shop filled with honest and trustworthy people the quality of work is absolutely outstanding.

Lu
Review №34

Kind people to speak with and good service. My car was rear-ended, and they did extra paint work on other areas of the car after replacing the bumper. The car looks a lot better now than it did before the accident.

Ge
Review №35

These guys work fast, very friendly, and dont try and milk you for extras. Fair pricing and they set the bar for customer service.

Ja
Review №36

Good work and stands behind their work

Sh
Review №37

My Insurance agent recommended Elite Auto Body because he said Elite was one of the few auto body shop he trusted. At first I didnt really think anything about it until I called Elite three times and sent two emails trying to setup a estimate appointment.Elite never returned my calls or respond to my emails. So I Googled auto body shops in my area and was able to set an appointment on the first call. Elites customer service is not worthy of my business.After receiving and reporting my estimate, my Insurance Agent is stalling and having issues with the estimated price. Ive been with the same insurance people for 34 years since I was 16 and this is my first filed claim ever.It seems to me both Elite Auto Body and Farm Bureau are looking out for the big insurance companies and not Average Joe...!But thats ok because I can find someone else to do business with.

Ro
Review №38

Prices were high but quality was great.

vi
Review №39

Very kind employees. Popped out a dent that didnt allow me to open my driver seat door for free

Information
12 Photos
39 Comments
4.7 Rating
  • Address:4117 Old Greensboro Rd, Chapel Hill, NC 27516, United States
  • Site:https://eliteautobody.net/
  • Phone:+1 919-942-2070
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto painting
  • Auto repair shop
  • Car detailing service
  • Car service
  • Mechanic
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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