Great staff! Thanks for all your help!
I called City Electric Supply because they are listed on the Wiha Tools website as an In Store Retailer. I wanted to look at the tools in person and see if I could confirm which size screwdriver I needed for an electronics project I am working on, plus I like supporting local businesses instead of just ordering everything online. The person who answered the phone sounded like they couldnt care less, mumbling the company name in a monotone, annoyed way. I asked if they carry Wiha screwdrivers, since they are listed as a retailer on their website, and instead of saying yes or no or telling me what types or models of screwdrivers they carry, he asked if I needed a very specific type instead. Since I was looking for precision screwdrivers and not the kind he he asked me about I said no I was looking for something else. Instead putting forth any sort of effort, like asking what type of tool I was looking for, what kind of project I needed it for so he could offer alternatives, offering to check if another location had what I needed in stock, offering to see if he could order it etc. he just said NO in a very dismissive manner, with out even knowing what I was looking for. And that was the end of the call.I started looking to order this tool Saturday, after City Electric closed. Instead of ordering it online, I waited until Monday to check with them so I could look at in person and give a local business my money. THAT WAS A MISTAKE. The person I spoke with was so unhelpful and just didnt care at all about helping me. SAVE YOUR TIME, MONEY AND EFFORT AND ORDER YOUR TOOL ONLINE INSTEAD!
Easy to deal with. Good prices. Knowledgeable staff.
Everything was priced very different than an other supply house. Really cool lay out of the store
Friendly and prompt