A group of us were visiting Charleston and went to the store. What a great staff, extremely knowledgeable. Logan showed me several watches and I bought an Omega Seamaster Planet Ocean. The level of service was exceptional, Im looking forward to my next purchase.If youre in Charleston you have to spend some time here if youre looking for a timepiece.
Made the drive all the way from Tampa, FL, so you know they have some great prices and products! I was introduced to Jason Ritch via a good friend from SC, he actually helped my buddy land a sweet new Rolex Sub, after talking back and forth a few times via text he sent me some options and I saw exactly my next piece. I actually have local people in Tampa that source watches and they all told me, BUY IT!! Jason was very polite, responded to all my questions and held the watch for me until I was able to drive up after the Holiday weekend. Highly recommend him as a sales rep and the store was top notch. He is actually sourcing another watch for me right now. Looking forward to another trip up North. Thanks againJeff - Tampa, FL
ASK FOR JASON!I had the pleasure of getting a few watches from here and the entire buying experience was excellent. My salesperson Jason was extremely friendly, polite, and knowledgeable. The same can be said about all of the staff. I had a lot of questions and everyone I interacted with was patient and took the time to thoroughly answer all of them without making me feel rushed. I look forward to future business with this great store!
I have been collecting watches for over twenty years. Whether at brand boutiques or individual watch dealers, I have consistently been dismayed at how sales associates seemed bothered when you need assistance. Surprisingly enough, the higher the price point the more aloof they seem to become.In contrast, MP Demetre is a breath of fresh air. Peter, Jason and Andrew are all very amenable, engaging and most importantly patient. No matter how many questions I asked I never once felt rushed or hurried. Combine that with the best selection of watches and brands in Charleston and you have a real winner.Recently, I brought my nine year old son to the store. He has just begun to take an interest in watches. All three gentlemen were willing to answer his natural curiosity questions. Besides just being great guys, they had the insight to realize he was their next generation of customers. He frequently asks when I think he will be big enough for an adult watch. It may be a few years but I know we will undoubtedly be shopping for it at MP Demetre.
Is there a setting for 6 stars? Been in contact with Peter over the last 18 months about picking up a special piece to celebrate my move to Charleston. Changed course a couple times and had life intervene as well. Peter always remembers me and is happy to pick up the convo right where we left off. MP Demetre will be my goto shop for all things watches and I will be a lifetime customer. Thanks Peter and MP Demetre for everything thus far and looking forward to seeing you all soon!
Demetres offers the hospitality youd expect from a local business here in Charleston. Theyve combined that with boutique professionalism and significantly better pricing. They carry a wide variety, and its all quality. Finally, they have gone to great lengths to restore their original architecture, offering an engaging visual experience that alone is worth a visit for anyone.
MP Demetre Jewelers is truly a gem in the watch world that serves its customers with character, personal touch and a rich history. I recently stopped in to learn about some of their watch brands, particularly Grand Seiko, which I had not yet seen in person. Logan and Peter were incredibly helpful and fun to chat with. You can tell that they enjoy their craft and care about establishing a relationship with their customers. They graciously held a watch for me over the afternoon while I was thinking about the purchase and were most accommodating. Five stars all the way around and I will definitely be back for future purchases.
I worked with Andrew for several months to secure the Rolex model I desired. Andrew was incredible in his follow up and keeping me updated. Andrew and the rest of the team were awesome to work with. They will always be my go to jeweler.
The people at MP Demetre are wonderful. They are always friendly and informative and provide a pressure free environment. Always a beautiful selection of jewelry and watches. Don’t hesitate to check them out!
I met Peter through a friend that was also a customer. I had a handful of questions about a Pelagos and decided to purchase. Demetre Jewelers is amazing. They had what I wanted in stock, surprisingly, and is now my new authorized dealer for time pieces.If you have a question, ask. Set a time to go in. You won’t regret it. Tons of options and they’re extremely knowledgeable. Don’t hesitate.
I cant say enough good things about Peter Demetre and the service we got at MP Demetre Jewelers. Had a wedding anniversary surprise with a Rolex for my wife and Peter and his staff created an event for us which ended in the watch presentation. Very nice, professional, and personal service. I highly recommend MP Demetre Jewelers for that added personal touch.
Peter, Andrew, and the rest of the team at M.P. Demetre Jewelers offer a truly exceptional experience. Everyone is incredibly knowledgeable and outgoing, yet there’s no pressure whatsoever - a rare combination these days. I had a fantastic buying journey, would recommend Demetre Jewelers to anyone, and will continue to gladly support this business!
Whether I was greeted by Peter Demetre, Jason or Andrew, I knew that I was in a place that was comfortable, safe, inviting and very welcoming. Sometimes, after I was released from MUSC for medical issues, I would just stop in to talk about watches and business.Peter and Jason absolutely love what they do and genuinely care about their customers/friends. Andrew, Peters son, is going to do very well if he chooses to continue in the family business.As equally as fascinating were the stories told about early days of growing the Family Jewelry Store. And then seeing Peters son Andrew, learning from one of the best consultants you could ask for.If you are looking for the Rolex Experience, I found it at Demetre Jewelers on King St. As soon as you walk into the store, you are welcomed by the staff... just by walking in, you feel respected... whether you are in shorts and a tee shirt or in a suit.A life goal for me was to purchase a new Rolex for myself... I have had a lot of pre-owned babies, but this Rolex just speaks to me. It is the DateJust 41, Slate (Wimbledon dial), green roman numerals, 70 hour power reserve, done in stainless steel and Everose 18kt Pink Gold.That Everose Gold is absolutely gorgeous.The watch is gorgeous! Peter and Jason worked very hard to help me get what i wanted, and somehow, they were able to get in less than a week. (I know this doesnt happen with all the models, but I was happily surprised to get the call that my watch had arrived, and I could pick it up any time.When I went in to pick up my grail watch, I was very warmly greeted, offered water and coffee, and was able to talk a lot about the growth that Peter and Demetre Jewelers are experiencing with Rolex.Finally, it was time to have my new watch fitted. Jason took the lead, and Andrew executed Jasons instruction. They worked together like a well oiled machine. After a couple of adjustments, my new Rolex was finally on my wrist.Pure elation! I could not say thank you enough.Peter, Jason and Andrew... thank you for being a great part of my Rolex Experience. I didnt think that with my health problems that it would ever happen. For that, I am grateful and humbled!May you all continue to be blessed, and thank you for treating me so well!Regards,Michael L.Summerville SC
First time buyer of a high end watch. I couldn’t have worked with more professional people. The store is top notch! I spoke with Peter and you can really see his love for timepieces but then worked mainly with Matt. They were great and very knowledgeable all of the watches I was interested in. Matt went above and beyond to assist me in my first watch buying experience and I can’t be happier. Give them a look when in Charleston, you won’t regret it.
MP Demetre is one of the best jewelers in the entire Lowcountry. Their associates are professional and engaging…Andrew and Jason are both great at their jobs. Theyve recently expanded their showroom and it’s a real pleasure to spend time in…Omega, Grand Seiko, Nomos, Rolex, Tudor, and pre-owned as well. If you’re into watches then I would recommend stopping by!
Best place to buy a watch, the service, experience it first class. The people are super friendly, knowledgeable, and patient. I worked for Matt and he very knowledgeable on modern and vintage pieces. Im so happy with my purchase.
Incredible service!I came to shop for an engagement ring. I needed a stunning diamond with high marks in cut and clarity and thats exactly what Jason had to offer.Jason also helped educate me on diamonds and precious metals so that I could judge quality well enough to feel confident about buying.I did shop around at several jewelers, but I came back to Jason at M.P. Demetre because there was no equal in quality, service and price!Some shops offer low prices. Some offer good service. But none I have ever been to offer a selection of only high quality items and a staff of only experts the way M.P. Demetre does!My purchase included impeccable service, a high quality product, careful attention to my preferences and needs, and it all resulted in a very joyful proposal!I get to be proud of the ring I bought and comfortable knowing I didnt have to break the bank for it!M.P. Demetre also included a GIA report on my diamond, which demonstrates that an objective 3rd party has inspected my diamond carefully. There is zero room for doubt in M.P. Demetres authenticity as a top quality jeweler!Everyone looking for an engagement ring or other high quality jewelery should come here first!
A+ customer service. They really treat you like family and the experience is fun and exciting. Demetre is a jeweler that you really can trust and takes a lot of pride and care into their customers. Highly recommend!
One my friend recommended me this place and was thrilled to find that they were very professional and helped me with an innovative and creative way to solve a missing ring. Visit was pleasant, reassuring, and helpful. Thanks
I was recently visiting Charleston, SC with my wife, her three grown children with their college-aged kids, and my business partner’s cousin’s brother. After grabbing a late lunch at Hall’s Chophouse where everyone decided to order the special, a $22/oz Wagyu filet, that ended up costing me well over $1,500 for lunch, we went gallivanting down King’s Street.I passed by MP Demetre Jewelers three times before entering the building. I have a bad history with jewelry stores, actually just stores in general, but on this particular day, I felt weak. Pretending to have not recently started a 12-step program to help with impulsive spending, I slowly pulled the door open and entered the pearly gates.Needless to say, this store was unlike anything I’ve ever seen before. Sleek, shiny marble throughout. Well lit, yet warming and peaceful like the summer evenings in Roanoke where the light descends from the heaven’s above to remove any and all darkness. Fine jewelry is evenly displayed throughout like the riches in King Tut’s tomb. The only thing I know for sure is that God must have spent a little more time on this jewelry store because the description of “absolute perfection” still seems to understate the magnificence of this establishment.It didn’t take me long to see what I wanted, a gold watch similar to the one worn by Curtis “50 Cent” Jackson in his hit movie “Get Rich or Die Tryin.” With my checking and savings account balances sitting slightly lower than the minimum amount required to avoid monthly fees, I called the HR Benefits Coordinator where I work and initiated another 401k withdrawal, this time depleting my entire retirement. I then paid a 20% fee to have the money wired to my checking account immediately. After depleting my retirement account, asking the bank to increase my daily debit limit by $35,000, and paying over $8,000 in fees for same-day transfers, I swiped my debit card and made the purchase which to this day, I feel like this is one of my all-time best buying decisions.Not a day goes by where I don’t get complimented on my gold watch. I have had countless people approach me and ask, “Is that the same watch Curtis ‘50 Cent’ Jackson wears?” I always smile, nod, and say, “It’s a goldie, not a stopwatch, it don’t ever stop.” Thank you Mr. MP Demetre for such a fine purchasing experience and I will be back to see you when I have enough money in my 401k to allow for another withdrawal!
The best store to purchase your watch from! The staff is very friendly and helpful. I worked with Matt, he was patient with me while picking out the right Rolex and treated me as if I was a VIP. The whole experience was great, they went above and beyond to make the purchase feel even more special. I look forward to the next time I get to go add a watch to my collection from Demetre Jewelers.
I had been hunting for a particular Rolex for about 8 months and Jason was finally able to locate it for me. I really appreciated all his time and effort.
I could not be happier with my experience with MP Demetre Jewelers. Jason was very helpful and extremely knowledgeable and had my timepiece ordered after a very reasonable down payment and it arrived very quickly. Its great to have an Authorized Dealer (AD) that will be my go-to now!
My family has had the pleasure of dealing with this establishment and could not think of a better place to purchase a graduation gift for our son. The entire staff and of course Peter the owner made us feel welcomed and comfortable in choosing the perfect Rolex watch for our son. This watch is something he will cherish for a lifetime and pass down to his children.
I recently made the short trip to Charleston in order to seek my first Rolex that I have been wanting for many years. I was basically laughed at by many other stores. I called MP Demetre and spoke with Jason. He is a true gentlemen and very knowledgeable. I made the short trip a day later and finally obtained the Rolex that I thought was unattainable. I can not say enough about Jason and Andrew who fit my Rolex perfectly, answered the many questions that I had and treated my wife and I like family. I will definitely make the trip to them for all of my future purchases. The experience was second to none and I can not thank them enough. You gentlemen are beyond exceptional!
This place is amazing. Its like a candy store for watch geeks. I was looking for a Tudor Black Bay 41mm and boy did they have the selection. The staff is informative, professional, and past along tons of knowledge. It really didnt feel like buy a watch - it was more like BSing about watches with a friend ..and then walking away with the exact watch i wanted. If your a fan of watches this would be my first stop before buying...
Can’t speak highly enough about this place and the people that make it truly great. I’ve been here countless times to look and drool over some of the amazing options they have in their cases and always welcomed warmly even knowing I was dreaming and not buying at those times. This is hard to find. So, when the time came to pull the trigger on pieces I’ve been dreaming of, I knew there was only one place I was going. Since then, I’ve been fortunate to pick up two wonderful watches from Jason and Peter and their hospitality will have me coming back. Whether your someone who’s interested in picking up a gift for a loved one, or someone whose really into the watch community, you’ll quickly learn to love this place. Next time your on king street definitely make time to stop in and take a look, you’ll be happy you did.
Incredible experience. Thanks to MP Demetre and to Matt in particular, who helped make my sons dream of owning a Rolex Submariner come true! Unforgettable experience and memory to cherish always.
Andrew was awesome to work with, great selection of grand seiko watches which is hard to find locally.
Best watch store in town! Super friendly staff and great selection!
If you are in the Charleston area and looking for a new Rolex watch, Demetre Jewelers is the place to visit. Peter and his team are very friendly and welcoming and extremely knowledgeable when it comes to watches in general and Rolex in particular. The store is also located in a great part of downtown Charleston surrounded by numerous dining and other shopping options. So the next time you are in Charleston and on the hunt for your next luxury watch, I highly recommend you stop by and see Peter and his team.
Great place for a ring appraisal and watches. Professional and quick service.
Peter was fantastic to work with in securing a difficult-to-find piece. I couldnt recommend him and his store more highly. A really wonderful group of people.
Having purchased a few watches from Demetre Jewelers, I again went back and purchased the Accutron 2020 Spaceview. Its a very cool watch....Mesmerizing to watch it in action....And as always, excellent advise received and the service simply exceptional!! I always enjoy chatting with the Peter and Jason and getting their thoughts on the many brands carried. I also follow Demetre Jewelers on IG and always something new being displayed. I look forward to my next purchase later in the year...Just need to decide what of the many styles they have to get....
Had an amazing experience purchasing my first Rolex here at M.P. Demetre Jewelers. Huge shoutout to Matt for the awesome customer service and making the experience one I will never forget.
I am an avid lover of wristwatches and was in town for vacation. I knew I had to stop by and check this store out. I must say the inventory and selection is fantastic, and although I did not find what I was looking for I still reccomend MP Demetre. The service and attention was top notch, and I felt like I was talking to other watch enthusiasts.
Demetre Jewelers is the best. Beautiful store, great people and fantastic service. I wouldnt go anywhere else.
Went in too look at Rolex’s ( a good selection of DJs) but when I asked about sports and they told me they had some used ones. I went over and asked about their 2020 SS GMT they had for $20,000. Feels like the company just gets watches for retails and flips them like this.
MP Demetre is one of my favorite stores hands down that I’ve ever shopped at, period. I met Jason and Peter over 3 years ago and they have treated me like family. I can not say enough good things about this family owned and operated business, not to mention the history and the store itself is absolutely beautiful. If you are looking for a watch or jewelry and are in Charleston, I recommend you stop by. The selection of watches are incredible from all different price points. I love that Jason and Peter have a ton of knowledge about each brand they carry and they know a lot about each brand they carry and will guide you in the right direction if you are trying to decide between all the options/brands/movements. I appreciate expertise when I’m purchasing a high end watch and really appreciate buying from awesome people. If you are looking for jewelry or watches, check them out I promise you won’t be disappointed.
Cant say enough great things about Demetre as a store and, in particular, Jason as an employee. The service and personal attention is exceptional. Jason took genuine care and interest in understanding my own interests and what type of details, styles, and uses mattered to me. The store has all the excellent products you would expect, but what sets it apart is the quality of the people working there and the desire to build relationships, not just create customers.
I’ve been using Demetre Jewelers for years - the staff is very knowledgeable about their products, and wide array of Swiss watch brands to choose from and to fit your budget - do yourself a favor and visit this family owned/operated store
I just purchased my first Rolex from MP Demetre Jewelers. Jason and the crew at MP Demetre Jewelers are terrific. Customer service is second to none. I am over the moon for my new watch and will definitely be back for more. If youre in the market for a new watch, look nowhere other than MP Demetre Jewelers!EDIT: I just purchased my 2nd Rolex from MP Demetre. Once again, Jason and the crew at MP Demetre were phenomenal. Amazing customer service. Wish I could give them more than 5 stars!
Over the last 10 years, I have dealt with several Rolex dealers from New York, Las Vegas, Atlanta, Miami, and Cincinnati. Demetre in Charleston anticipates your needs when you make a purchase. No chasing appraisal letters, no lack in service, no promises unkept, no unreturned phone calls. Communication is clear and concise. I highly recommend them. Family owned is better. You can feel they care. You can tell it is personal. I will be a repeat customer for years to come.
This was my first time purchasing a Rolex and my experience with MP Demetre was first class. I had stopped into the store while on vacation in Charleston and Jason was incredibly helpful. He is a true professional with both a great knowledge of timepieces and appreciation of the history behind them. Although I was out of town when I decided to move forward acquiring a submariner he was always available and kept me informed along the way. I could not be more pleased with the experience and highly recommend stopping in next time you are in Charleston!
Ive been working with Jason and Peter for over two years now and I can honestly say that M.P. Demetre is hands down the best Rolex and jewelry dealership in the country. My wife and I have purchased several pieces from both of these gentlemen and their customer service, product knowledge, and the willingness to go above and beyond have always exceeded 5 stars. I cant say it enough, if your in the market for a new timepiece or luxury jewelry item this is the ONLY place that you need to visit!
My husband and I started the journey of collecting watches years ago, and last year stumbled across Demetre Jewelers. From the very first time we entered, to now being a return customer, the exceptional service we have received never fails. Peter, Jason, and Andrew are outstanding individuals and have truly made our experience shopping for watches and jewelry far more enjoyable. Not only is their service and knowledge with watches excellent, but they also have a nice selection of women’s jewelry and are willing to take time to hear what you are truly wanting in a piece. They have a wide variety of selections that will fit anyone’s budget including but not limited to watch brands like Rolex, Tudor, Omega, Oris and jewelry lines like Roberto Coin and Fana. We will continue to choose Demetre’s over and over again, and recommend that if you are in the market for a watch, women’s jewelry, etc. that you stop in and see exactly how shopping for jewelry should be. Whether you’re local to the Charleston area or visiting from out of town, you should definitely stop by and experience Demetre Jewelers. Simply giving them five stars doesn’t convey this message enough!
I worked with Jason at this family owned business and I have to say that what sells a experience of purchase of a emotional possession is simply stated as customer service and humanity.As someone who has worked years in customer service, you know when people are authentically there to assist you, to not pressure you, but instead be quality assistance rather than just selling you a product. Jason and the team, they have made a new friend and a repeat customer. It took all of 30 text messages and 15 minutes on the phone, sometimes you can tell when you meet good people.
Excellent customer service the whole way through. Andrew and Jason both were very patient in the process of picking out the perfect time pieces. They are very informative on the products they have and make you feel right at home. It was a pleasure doing business with them and I am certainly looking forward to doing more business in future.
Beautiful jewelry and watch store. Really appreciated their no pressure approach. Very professional and knowledgeable service. Had a great selection of high quality watches. Highly recommend them. Definitely worth a stop when in the Charleston area.
I am very impressed with Demetre Jewelers. I recently dealt with them and was not able to go in to the store. They worked with me through email very quickly and professionally. Shipment was also very fast and professional. The best part of the experience was their passion and honesty. Great people make great businesses and this store excels at both. Thank you for your service.
Bought few watches from Demetre Jewelers. They provide a wonderful buying experience. As a new watch collector, I would gladly recommend and looking forward to other purchases in the future.
I spent two weeks shopping for a specific watch and everyone I asked sent me to Demetres. The moment I got connected with Jason I felt heard and taken care of, never pressured. Jason and Peter were gracious enough to open the shop outside their normal hours to accommodate an extenuating circumstance and treated my whole family with respect, my 4 year old son included. Im quite confident my purchase was modest compared to their average clientele, but you would have thought I was royalty. Great guys, I look forward to returning.
I couldn’t recommend this place enough. Hands-down the best in the business. The entire staff is warm, welcoming and easy going which is very hard to find these days. I think they recently remodeled their store and have a great Rolex boutique as well - worth checking out. Ask for Peter, he’s great.
A friend recommended MP Demetre to me for the outstanding customer service he had received in purchasing a watch while on vacation.I live out-of-state, but Jason made the entire process seamless. He always made himself available by phone to answer my questions (there were a lot) and helped me find the right watch for me.MP Demetre didn’t have the watch I decided on in stock at the time, but Jason promptly made arrangements to obtain one through their distributor and kept me updated throughout the process. MP Demetre was even able to size the watch for me prior to shipping.Overall, I am blown away by the level of customer service I received for never once setting foot in the store.I would highly recommend MP Demetre and Jason to anyone who is in the market for a new watch.
Highly recommend Demetre Jewelers for all your timepiece and jewelry needs. Peter was an absolute pleasure to work with. Peter helped me navigate through the various options they had available and provided an exceptional buying experience, all while being extremely patient with me and my constant questions! I travel all over the country and have been in countless Rolex stores and have rarely seen the level of customer service that Peter and his team provides. I walked out the proud owner of a new Rolex but even more importantly, I found a jeweler that still knows how to provide exceptional customer service.
MP Demetre Jewelers is a class-act operation all around, HIGHLY RECOMMEND.Peter, Andrew, and the rest of the team are easy to work with, deliver excellent customer service, and truly care about the customers purchasing experience. Not to mention, they have loads of amazing inventory (Omega, Rolex, Tudor, Nomos, to name a few)...I recently bought an Omega from Peter and his team and couldnt believe how hands-on and easy-going the process was. I will most definitely be purchasing from MP Demetre Jewelers again soon. Thank you!
Professional and courteous! Great customer service and a pleasure to buy from! We will make the trip back to Charleston just to do business here. Thank you Jason and Andrew!
Definitely one of the best AD Ive been too. Both Peter and Jason took their time to deal with my indecisiveness and my many question, but in the end I got one of my favorite watches. I got a black submariner and a date just within just a few months which is unheard of. But nonetheless, thank you guys and ill see you again soon eventually haha.
Jason Ritch made me a happy man. I just had my 40th birthday and I retire from the Navy in December after 22 years. He was able to get me the new Submariner that I wanted. Thank you Jason I appreciate you sir. Looking forward to making more purchases soon.
I highly recommend MP Demetre Jewelers for all of your jewelry needs. Outstanding selection and amazing hospitality. My hat goes off to Jason for a seamless process in the purchase of my dream watch to celebrate a life milestone. You have a customer for life!
This store and Jason specifically were the epitome professionalism and class. I was accommodated through every step of the process, even though I was not local. I appreciate their ability to give you freedom to browse in the store if you want some space, while also providing serious knowledge of the watches if you ask for it. The store and staff are immaculate and if you are in Charleston this is a mandatory stop.
Peter and Jason have always been great to me and meet all my watch needs, from the very first time 8 years ago til now. It’s been few Omegas, few Rolex, and a couple other brands. I don’t live in Charleston but I would skip all the local Jewelers in my city and drive a couple of hours to their store to buy. That’s how much I trust them, love their expertises, and enjoy their store. I recommend them to all my friends for their watch needs.
Peter is the best in the business! Every purchase has been a wonderful experience! Highly recommended him to anyone in the market for a new Rolex! He and his staff are extremely knowledgeable and always happy to let you try on and discuss all the watches in the collection.
I have been working with Peter and Jason for years and they are absolutely the best! Love M.P. Demetres Jewelers
I am writing to express my sincere gratitude regarding Jasons outstanding customer service. Jason and staff were very attentive, helpful, and courteous.This store has put together a great team of SMEs that makes customers feel respected, valued, and appreciated.I will continue to visit this store in the future, as well as recommend it to others whom I work with.
Went in with my wife. Told them we were just shopping but we did want information. They could not have been more helpful. Showed me some watches. Let me try them on. I left more knowledgeable than when I went in. All without the typical high pressure environment. Highly recommend. I will be back.
Called in with inquiries following a friends strong recommendation and spoke with Jason. He was very helpful and a pleasure to work with
What can I say? If you are looking for a family owned jewelry store presenting the most exquisite timepiece and jewelry selection then look no further. Peter Demetre has been nothing short of incredible. The customer service is fantastic. Though they are not the largest Rolex dealer in the world, their selection says otherwise. I highly recommend Demetre Jewelers for all of your needs.
Ordered a new watch which is on short supply and normally has 4-6 months delivery time. The owner Peter managed it to get the special piece within 3 weeks (!). Awesome experience, very helpful and professional. Even if you do not buy, very good atmosphere and non-pressing. 100% recommendation.
Demetre Jewelers was recommended to me by a friend in Texas. I currently live in the DC area and I was hesitant at first on working with them on my very first purchase of a Rolex for both me and my wife for Christmas as they are in Charleston, South Carolina. We do vacation 3-4 times a year in Charleston, so I was familiar with their store, but never walked in. I made the call and spoke with Peter at length and was amazed at his knowledge in the watch industry. I say at length, because my wife already knew exactly what she wanted, but I was still uncertain as to which model I should choose. Peter spent the next 45 minutes walking through the models and giving me the detail of each to assist in my decision. I went back and forth on different models over a three week period and had continued conversations with Peter and his staff. I must say they went above and beyond what any merchant has ever done for me, let alone a jewelry store. They were extremely patient, always courteous and polite, and were always willing to speak with me. I’m embarrassed to say this, but I would imagine I spent 7-8 hours on the phone with them over a 3 week period. Demetre Jewelers and Peter and his staff can only be described as the superlative and preeminent jewelry store. I am already looking at my next Rolex to purchase based on my first experience.12/20/12 I returned to the store to purchase another Rolex, this time the GMT II. Peter once again was a tremendous help and he makes the purchase painless. He is a true gentleman and I appreciate his honesty. The transaction took minutes to complete and he sized the watch and sent me on my way.Excellent Price, Outstanding Service and Very Efficient!!!
Ive been in several high end Jewelry stores around the country and I can honestly say that Demetre Jewelers is the absolute best! Peter and the entire staff are extremely personable and knowledgeable when making any type of Jewelry purchase. I plan to make many more purchases with them in the future.
I recently purchased a Rolex here and Jason was incredibly helpful. Overall it was an awesome experience and I will definitely shop with them again.
Couldnt have asked for better service a truly great store with excellent staff.Update:Remains the best place for fine time pieces in Charleston, a must visit on King Street
Always a pleasant experience at Demetre. I have been coming into this store all of my life to window shop and stare at things I couldnt possibly think I would own. I still do that now and the family and staff are always incredibly helpful and go the extra mile. Thanks folks!
Buddy needed a watch resized that his bride bought him on his wedding day. The owner was happy to help and didn’t charge us anything. Awesome service with high quality brands. Lots of selection in men’s watches.
This jewelry store has consistently taken care of our needs and exceeded expectations. We had my wifes engagement ring placed in a new setting and Peter made a custom ring to her specifications. Recently something went wrong with one of our watches and Peter went out of his way to fix it. I recommend this place to everyone and we will be customers for life.
I had an excellent purchasing experience with Peter Demetre recently. About nine months ago I began looking at a luxury watch purchase and was torn between two specific watches. I went to MP Demetre Jewelers and gave both watches a hard look. Peter let me try them on, answered my questions, but never tried to steer me in a certain direction. Incidentally, while both watches are expensive, one is roughly twice the price as the other, and the stereotypical salesperson, I believe, would have tried to guide me toward the more costly option.I left his store feeling certain that, when the right time to buy came along, Id definitely buy from him. I researched these two watches often, and when I traveled, went to other authorized sellers/jewelers to see the same two pieces. The salespeople at those stores always tried to point me in the direction of the more expensive watch, and were the standard high pressure sales types. This turned me off, yet simultaneously affirmed my decision to ultimately buy from Peter.I continued to research on-line, and when enough time had passed that I was sure my desire for the watch wasnt just a phase Id been going through, I went back to Demetre. Peter remembered me, and again let me try them on, with no pressure. I knew then more than ever that if nine months had gone by and this guys tactics hadnt changed, then he was the real deal. Again no steering, no guidance; just honest answering to my questions, and unbiased advice. Because of Peters honest and ethical practices, I purchased the watch I most liked, and feel good about my decision. Most significantly because of his course of dealing, hes earned a loyal, lifelong customer. Thank you, MP Demetre Jewelers.
They helped resize a watch in a matter of minutes that we didn’t even purchase from them. Service with a smile! And timeless customer service. We will be back!
Jason and Peter delivered just what i needed. Outstanding service and new friends too. Thank you. Greg
Just about the best customer service one could hope for. I have purchased several timepieces for on Demetre and I can’t speak highly enough of my experience.
Omega and Rolex only place in town to buy. No other brands in Charleston. Want fine watches only place. Bought omega sea master good price.
I agree with these reviews, Demetre Jewelers in Charleston,SC is the best Rolex dealer Ive ever done business with. Ive bought several over the years, and when I met Demetre Jewelers, I found the best selection and knowledge of Rolex from any non chain Rolex dealer Ive been in in my work travels. Personal service and contact, I recommend Demetre Jewelers if you are looking for a Rolex AD dealer in Charleston, SC, or anywhere.
Family owned and true to their word. I have bought a few high end watches here and they are fair and an absolute pleasure to do business with.
I have been shopping with Demetre for about 12 years now and I have yet to experience dissatisfaction with any of the staff members. I have always felt great about my watch purchases due to the fact that they have never tried to upsell me, but gave their honest opinions of each watch and brand to help find the watch that suits me and my needs.I recently purchased my first Rolex from Peter and it took me a few weeks top decide. Peter never pressured me, but instead helped me to make an informative decision. Thats what I call honest service and this is the same type of customer service I have experienced with them through the years.I hope to see Demetre in businesses for decades to come because I love to support family owned businesses who take care of their customers.
I was in the market for a Rolex time piece and went into several businesses, both chains and locally owned businesses in my region to learn about, look at, and nail down my selection. I will say that Peter at Demetre Jewelers exhibited the highest level of service, professionalism, knowledge, and pleasant shopping experience by far. He even got creative on a present for my wife to help cut down on a wait for her. Even though she ended up needing the smaller size after all he was still willing to try a slightly larger just to see by chance if it would be good for her. Wasnt even my idea, he just wanted her to share in the excitement. Anyway you can rest easy knowing that service is a premium here in this business and prioritized to earn your business and take care of you. You just dont experience this level of service anymore as old fashioned values are harder and harder to find. When you do find them you want to support great business practices such as those Demetre exemplifies. Another note when I went into some other authorized rolex dealers I was treated as though I didnt have the money to purchase one of these watches and spoken to as if they were better than me or above me. Not Peter, he helped me as if we were long time friends and had previous business dealings. I ended up purchasing 3 watches thru him and look forward to future dealings. Choose wisely and choose Demetre for your jewelry needs in Charleston. Great business and great people to work with. One of the best shopping experiences and best service I have had in recent memory!
Peter is great to deal with. Not only very knowledgeable,but honest
WHERE DO I START with the amazing attention and white glove service provided by Peter Demetre. While on a visit to the Campus of CofC for my son, I decided to inquire about a hard to find watch that no-one seems have in stock as a surprise for my sons upcoming graduation this weekend. The outstanding response to my email inquiry and the constant timely replies to my repeated pestering about an item that Mr. Demetre could have easily sold to a number of eagerly awaiting buyers, was to be outshined by his actually coming through for us at the eleventh hour. I read the positive reviews online about him and I am sure you are thinking the same thing (a family member or a paid advertising)....NOT SO. You will not regret doing business with this man. Just try for yourself. This is our first of many transactions to come. I PROMISE.
What a pleasure to do business with Peter Demetre of MP Demetre Jewelers in Charleston. Courteous, professional, considerate...I could go on, but suffice to say I look forward to my next purchase. Thank you!
Great shop, family owned and you can really tell. I took my Omega Seamaster (Bond) in and Peter and his team took great care of me for a very fair price!
Im an watch collector and enthusiast. Demetre Jewelers is the only place that I go with my business for many years. Best customer service in the business!
I have an old Omega watch that I couldnt find much information about online. Omega lists this store as their dealer in Charleston so I figured there wasnt a better place to go. I was wrong.I walked in and all of the sales people were busy but I got the attention of one by walking over to the case of Omega watches. She quickly got rid of the customers she was working with and came over and asked if I needed help. I showed her the watch and asked if she could tell me anything about the watch like which line it was from, when it was made etc.She said it was an old Omega watch which wasnt very helpful (it was given to my mothers aunt 40+ years ago, I know its old). She said that since they didnt make it anymore, she couldnt tell me anything about it but it was 14K gold so there was some gold value in it. She said it appeared to be from the 40s or 50s despite an inscription dated 1970 on the back of the watch.If it were just a random jeweler, I would understand but being the only official Omega store within 100 miles, it seems like they should know SOMETHING or try to be more helpful than telling me to destroy the watch for scrap gold.Very disappointed in the lack of knowledge about the product line that only they can sell.Edit in response to the owners comments below:1. Immediate assistance is one thing. Actually seeing a salesperson dump another customer because Im looking at something expensive is bad customer service.2. I never said in my review that I asked for a favor or expected an appraisal be done for free. This was an assumption on the part of the owner. I actually went in expecting to pay for the service. In fairness to the store, there was no charge for the saleswomans lack of knowledge.3.Had the saleswoman said anything even remotely close to what the owner said in his carefully crafted response, I would not have posted the bad review. Had she simply said, I dont know and suggested another jeweler that could give me more information, I would not have posted the bad review. The fact that she fumbled through a clumsy statement of what I already knew and then suggested I scrap a working watch for gold content is what prompted the bad review.
Had a wonderful experience at MP Demetre. Great customer service and just a overall pleasure to deal with!
Peter Demetre is the consummate gentleman and his knowledge of diamonds, fine jewelry, and watches is extensive!
Excellent service and knowledgeable stall. Paul was outstanding.
Bought my latest rolex from peter and Jason at demetre. by far the best experience Ive had purchasing a rolex. this is my new go to rolex store. thanks guys!
Very posh indeed!